Sterling Estate Agents (Herts & London)
4.8/5, 714 reviews
96% recommended
92% sales valuation accuracy
96% sales fee satisfaction
84% lettings valuation accuracy
89% lettings fee satisfaction
Sterling have more professionally qualified staff than any other local estate agent ready to assist you in either the sale or letting of your property, or as a buyer or wishing to rent. Sterling is a member of The National Association Of Estate Agents (NAEA), Association Of Residential Letting Agents (... show more Sterling have more professionally qualified staff than any other local estate agent ready to assist you in either the sale or letting of your property, or as a buyer or wishing to rent.

Sterling is a member of The National Association Of Estate Agents (NAEA), Association Of Residential Letting Agents (ARLA) and the Ombudsman Scheme for Estate Agents. You can rest assured that we operate to a strict code of practice.

As a family run business we take pride in the service we offer our clients, our offices are computer linked and offer immediate access to our total portfolio of properties no matter where located. Our vendors and landlords can be assured of the most comprehensive property details, these includes floorplans, maps, internal, and external photos promoting properties to their maximum advantage.

We accompany all viewings to ensure we are able to give buyers and renters the very best advice. Our ‘can do attitude’ is one of the many reason why we are the areas number one choice for sales and lettings.’

We sell and let homes in all price ranges and can offer bespoke marketing packages for individual homes. We offer the following services:


Property Sales Prestige Homes
New homes Lettings & Property Management
Block Management
Land and country homes Property Searches
Valuations Conveyancing
Home Information Packs Independent mortgage advice

The Sterling Factor:

The Sterling Factor

Innovative Offices

Sterling informal-style offices have modernised the traditional estate agent presence on the high street. The eye-catching design was created to provide a better service and a more comfortable one-to-one experience.

Our clients can enjoy a relaxed atmosphere to browse through our property details and ask any questions about properties of interest before booking a viewing. This ensures we have a higher conversion rate of viewings to offers and maximises our chance to sell or let your home in a quicker timeframe.

Longer Opening Hours

Sterling first introduced longer opening hours in 2002 in response to the demands of living and working in the local towns & London in order to accommodate the demands of our clients. As a result over 35% of Sterling’s viewings are now carried out during early evenings and weekends.
Sterling phone lines are open 9am to 6pm Monday to Friday and both Saturday and Sunday7 inclusive of Bank Holidays.

Sterling Feature Properties

Sterling feature properties is a unique way to 'launch' properties onto the market. You could call it modern estate agency if you like.
New-to-market properties are highly sought-after which is why Sterling have developed Sterling Feature Properties - exclusive previews designed to ensure that properties receive maximum exposure the day they go onto the market. You will get exposure on our local newsletters, front page exposure on our website homepage and included in the next available property magazines.

More Properties: More Experience: Better Advice

Sterling have the advantage of having a unique insight into the property market, through the sheer volume of properties that available for sale and to let. Our expert valuers carry out high volumes of valuations every month, giving us intimate and unparalleled knowledge of property values across Hertfordshire, Buckinghamshire & Bedfordshire.

A Website which is widely recognised as one of the best in the area
sterlinghomes.co.uk is widely regarded as one of the best in the business. Every property, regardless of price, features floorplans, numerous colour photographs, slide shows, local information, location maps, aerial views and full colour brochures.

See what our clients say:

‘The best presented estate agents website I have ever seen: excellent plans, maps etc. Very comprehensive coverage for anybody buying a house, especially in an unfamiliar area.’ (Mrs Arazzi)

‘Very impressed by the site, user friendly, well designed...excellent. I see you have great pictures and floorplans to present your properties online to buyers’ (Mr Jones)

‘Website is great, floorplans, pictures etc. Yours is the benchmark for others’ ( T. Lacey)

‘This is one of the most impressive websites I have visited in many years of surfing. I‘m an experienced IT consultant so am not easily impressed. Well done. The floorplans are very useful. Plus, the ability to map the selections is most impressive.’ (Mr Uddin)

Photography

Historically agents would need several visits to a property to collect enough information, photos, floorplans, write ups etc.
To minimise this disruption and to speed up the marketing process, Sterling have created a unique, in-house team who are trained specifically to collect information for interactive floorplans, and multiple photographs and a comprehensive write up of your home all in one visit.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £106,000 £16,250,000
Lettings 84% 89% £550 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 3 84 8 333 8 216 4 18 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Sterling Estate Agents (Herts & London) Branches (view all 3)

“I felt lack of knowledge, training and experience on the ......”

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Feb 27,2014
Minithumbdown
By: 'Mrs'
Feb 27,2014
0 people found
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I felt lack of knowledge, training and experience on the member of staff appointed for this sale. However all questions were addressed and a friendly young man that I am sure with the correct support from his management team will develop into a good sales ...
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By: Ben Bird
Feb 28, 2014
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Hi Mrs Kingshott, Thanks for taking the time for providing a review and some really useful feedback which we can address. I am glad that the service Michal from the sales team provided you and would welcome some further conversations regarding the specific areas of increasing knowledge & training you feel would be beneficial since we are 100% committed to giving our team the best tools to out perform our competition. You may be interested to know that currently Michal is training and revising ...

“Sean was great and really straight and helpful. The floor ......”

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Feb 24,2014
Minithumbup
By: 'L'
Feb 24,2014
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Sean was great and really straight and helpful. The floor plans on brochures are awful. dimensions are impossible to read. Sales Progression position occurs as a waste of a salary - does little other than to irritate the process, even calling to tell me we'd ...
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By: ben Bird
Feb 26, 2014
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Hi, Thanks for taking the time and invaluable feedback regarding both the floorplans and the sales progression. Taking this feedback on we have now increased the size of both the floorplan itself and the text contained within the floorplan so I am really appreciative of your feedback. With respect to sales progression, to be honest, this only really shows its value when there is a problem in the chain and you then have a single point of command to resolve the property rather than several diff ...

“Phil initiate an Open House on a Saturday and on ......”

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Feb 24,2014
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Phil
Sue
By: 'm'
Feb 24,2014
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Phil initiate an Open House on a Saturday and on the following Saturday informed us that we had received a firm offer. Also dealt with Sue Reece who was very helpful, very courteous and very patient! i had stuck my neck out by appointing Sterling ...
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“The sterotype of a real estate agent who is only ......”

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Feb 17,2014
Minithumbup
By: 'James'
Feb 17,2014
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The sterotype of a real estate agent who is only interested in their commission on a sale and rides roughshod over the client's interest was charmingly dismantled by Amanda who could not have been more sympathetic to our needs as prospective tenants and who worked ...
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By: Ben Bird
Feb 26, 2014
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Hi James, Thanks so much for your comments. I am delighted that the personal and warm attibutes displayed by Amanda has refreshed the image of a sterio typical estate agent. We pride ourselves on having a mature and experienced team that show empathy and understanding to all clients situations and I am really pleased with your review of Amanda's performance! I hope you have a lovely stay in the cottage you are renting. ...

“We were extremely impressed with the way our purchase was ......”

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Feb 12,2014
Minithumbup
By: 'Kat'
Feb 12,2014
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We were extremely impressed with the way our purchase was handled by both Mark and Nadine in the Hemel branch. The purchase was particularly difficult as our Solicitor had to close down their business half way down the line and we had problems with obtaining ...
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By: Benjamin Bird
Feb 19, 2014
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Hi Kat, That is great that you had positive experiences with both the Hemel and the Kings Langley office and is really helpful to know that we are all pulling in the same direction as a business, that is why a successful independent is so much better than a corporate! Glad you made the move smoothly, thanks for the review. ...

“Sue was involved from my first viewing until completion. The ......”

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Feb 07,2014
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Sue
By: 'Richard'
Feb 07,2014
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Sue was involved from my first viewing until completion. The overall experience was made clear and simple for me, a first time buyer with limited knowledge of the area. I would highly recommend both Sterling and Sue for your next property purchase or indeed sale....
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By: Benjamin Bird
Feb 19, 2014
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Thanks for the review Richard. One of the reason why we always have mature experienced staff is to guide buyers through the process, which can be very important should any problems arise. I am glad you had a positive experience of selling the house via Sterling. ...

“I was very impressed of proffesional answer and quick response ......”

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Jan 24,2014
Minithumbup
By: 'Martina'
Jan 24,2014
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I was very impressed of proffesional answer and quick response when I asked for help with finding a house where landlord accepts a dog. Amanda emailed me few more options within hour - WOW. I will contact Amanda again in year time when we will ...
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By: Benjamin Bird
Feb 19, 2014
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Thanks for taking the time to review Sterling, and in particular Amanda. We are delighted Amanda found you somewhere to rent and look forward to servicing your needs as a tenant! ...

“Sue was very honest, approachable and straightforward. My experience of ......”

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Jan 17,2014
Minithumbup
Sue
By: 'Lucy'
Jan 17,2014
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Sue was very honest, approachable and straightforward. My experience of dealing with Sterling was positive and the transaction was smooth. Delays were only due to local authority search delays...
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By: Benjamin Bird
Feb 19, 2014
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Hi Lucy, Thanks for the comments and feedback. I am delighted you had a good experience with Sterling and wish you all the best in your new home. ...

“Sue was just very helpful and did not mind when ......”

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Jan 14,2014
Minithumbup
Sue
By: 'Mrs'
Jan 14,2014
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Sue was just very helpful and did not mind when I said I didn't like the area the house was in...
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By: Banjamin Bird
Feb 19, 2014
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Hello Mrs Heron, thanks for the kind words regarding Sue. I am please she was not too pushy with you since this can be very off putting for a potential buyer and sometimes means they dont view with an agent even if they have a suitable house! Getting the balance is essential and Sue has a very efficent and professional way about her which clients are very appreciative of. ...

“When Sterling came to value our property they were very ......”

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Jan 13,2014
Minithumbup
Ben
By: 'Mr'
Jan 13,2014
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When Sterling came to value our property they were very realistic about the price we would be able to achieve. A figure that got potential customers through the door but not one that under valued the property. Sterling carried out the negotiation of the final ...
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By: Benjamin Bird
Feb 19, 2014
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Hello Mr Jones, thanks for the comments. Sterling are one of the only estate agents to have a dedicated sales progression department, this ensures our negotiators and managers spend more time getting clients the best price for thier properties and also ensures that once the offer is accepted the seller and buyer is not forgotten, with our dedicated sales progressors keeping all parties in the loop at every step of the way. ...

“John has been very kind and professional showing us the ......”

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Jan 13,2014
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John
By: 'Luigi'
Jan 13,2014
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John has been very kind and professional showing us the property and providing informations we needed as first time buyers, Nadine has been constantly in touch with us throughout the entire purchase.excellent staff!...
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“I have had dealings with Sterling since 2011. I had rented ......”

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Jan 09,2014
Minithumbup
Ben
By: 'Karen'
Jan 09,2014
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I have had dealings with Sterling since 2011. I had rented a property out with them previously, but I had never dealt with Ben Bird until summer 2013. Ben secured a buyer for my property after a long 18 months of my property being marketed ( not all the ...
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“After finding the property I was searching for, Sterling's handled ......”

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Jan 06,2014
Minithumbup
By: 'Russell'
Jan 06,2014
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After finding the property I was searching for, Sterling's handled the purchase in a very professional and courteous manor. I wouldn't hesitate in recommending them for house selling and if there's a property you wish to purchase through Sterling, you'll be kept informed and have ...
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“I dealt with Amanda Durrant just before the holiday period ......”

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Dec 30,2013
Minithumbup
By: 'Bill'
Dec 30,2013
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I dealt with Amanda Durrant just before the holiday period xmas 2013. Amanda was very effiecient in setting up the appointments and also in informing me of similar properties (other agents suprisingly did not tell me about other properties). Amanda was also very good in chasing ...
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“Amanda was incredibly helpful, and very friendly. A pleasure to ......”

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Dec 20,2013
Minithumbup
By: 'Ikkuna'
Dec 20,2013
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Amanda was incredibly helpful, and very friendly. A pleasure to deal with, she kept us informed every step of the way. Highly recommended....
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“It was a pleasure to deal with Michal. From initial ......”

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Dec 16,2013
Minithumbup
By: 'Chris'
Dec 16,2013
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It was a pleasure to deal with Michal. From initial offer through to final completion the entire process was smooth and efficient and we were always kept fully informed. The purchase was progressed very quickly, which meant we got the keys before Christmas!...
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“Amanda was very efficient and professional. She dealt with all ......”

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Dec 13,2013
Minithumbup
By: 'Deborah'
Dec 13,2013
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Amanda was very efficient and professional. She dealt with all aspects of our enquires to the best of her abilities. She responded in haste to all our questions. And our overall experience with Sterling has been very positive, so far....
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“Ben and the team were superb. I simply cannot fault ......”

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Dec 12,2013
Minithumbup
Ben
By: 'Mrs'
Dec 12,2013
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Ben and the team were superb. I simply cannot fault them on anything. They were enthusiastic, helpful and their customer service was excellent. I particularly appreciated being able to speak to Nadine once we had accepted an offer - it is great to know that ...
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“We are in the process of buying a property in ......”

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Dec 11,2013
Minithumbup
By: 'Tom'
Dec 11,2013
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We are in the process of buying a property in the Tring area and Amanda and the team at Sterling have provided excellent support so far in arranging the viewings, negotiating an agreement and helping with all the administration which has followed. Most importantly Amanda ...
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“The staff were friendly, helpful and very professional. They seemed ......”

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Dec 09,2013
Minithumbup
By: 'Jon'
Dec 09,2013
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The staff were friendly, helpful and very professional. They seemed to do their very best to sell our property in the very difficult market conditions....
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“Amanda has assisted with my recent purchase and greatly helped ......”

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Dec 05,2013
Minithumbup
By: 'J.'
Dec 05,2013
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Amanda has assisted with my recent purchase and greatly helped matters move forward. I am particualrly impressed with her ability to secure answers to a plethora of different questions. She has without doubt helped me with the purchasing process and I am very appreciative...
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“We value Amanda's excellent assistance in helping us find a ......”

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Dec 04,2013
Minithumbup
By: 'Dr'
Dec 04,2013
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We value Amanda's excellent assistance in helping us find a property. After a long house search of nearly twenty months, we met Amanda for the first time only a couple of weeks ago. Her strengths are that she recognised our specific property needs very quickly ...
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“All of the staff at Sterling have been very helpful, ......”

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Nov 19,2013
Minithumbup
By: 'Jay'
Nov 19,2013
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All of the staff at Sterling have been very helpful, both in finding us a property and during the purchase process....
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“We purchased a property through Sterling estate agents in Hemel, ......”

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Nov 18,2013
Minithumbup
Ben
By: 'Andy'
Nov 18,2013
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We purchased a property through Sterling estate agents in Hemel, as we moved from out of the area we didn't know the property market that well, After dealing with Ben Bird he opened our horizons with a fantastic knowledge of the town and his professional ...
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“We had been marketing our property with another agent for ......”

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Nov 15,2013
Minithumbup
By: 'Mrs'
Nov 15,2013
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We had been marketing our property with another agent for several months with very little success and many frustrations (unannounced viewings, property being left unsecured etc!). The details prepared by Stirling were so much better and within 10 days we had recieved and accepted an offer. ...
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“Overall pleased with the service from Sterling. Sean in particular ......”

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Nov 15,2013
Minithumbup
By: 'N'
Nov 15,2013
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Overall pleased with the service from Sterling. Sean in particular was always very professional and open about my sale and purchase which was appreciated. My one area to recommend improvement is around communication within the team and business continuity when agents are out of the ...
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“I dealt with the Kings Langley branch of Sterling earlier ......”

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Nov 11,2013
Minithumbup
By: 'RogerT'
Nov 11,2013
0 people found
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I dealt with the Kings Langley branch of Sterling earlier this year and was incredibly impressed by their service. I had accepted an offer on my house within 2 weeks of it going on the market and Sterling staff were always very friendly and helpful when ...
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By: Benjamin Bird
Feb 19, 2014
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Hi Roger, Thanks for your comments regarding the service you received from our Kings Langley office and our sales progression department, glad the process was stress free and smooth! ...

“Whilst viewing a property I made some comments about liking ......”

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Oct 02,2013
Minithumbup
By: 'Jo'
Oct 02,2013
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Whilst viewing a property I made some comments about liking real fireplaces and character in a house. Sophie mentioned she had another property that she felt would fit the bill. John showed us around this property, which we ended up purchasing. John was very knowledgable ...
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By: Ben
Oct 04, 2013
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Hi Jo, Really glad you have settled into your new home. The great thing about our negotiators viewing properties with potential buyers is to gain this sort of feedback which you simply do not get on an email registration or over the phone and subsequently makes the job of finding the home with the must haves easier! Thanks so much for taking the time to review us on allagents. ...

“I must say the process was really good. Nadine who ......”

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Sep 28,2013
Minithumbup
By: 'Gail'
Sep 28,2013
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I must say the process was really good. Nadine who looked after us after an offer was made was the best communication anyone could wish for. very helpful and very knowledgable of the area too....
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By: Ben
Oct 02, 2013
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Hi Gail, thanks for your comments on allagents. Nadine runs our sales progression and is very good at this job, she is very tenacious which is exactly what you need to be when dealing with solicitors and other agents to get to the truth of matters which keeps the transaction moving! ...

“We made an offer in writing to include the vendor ......”

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Sep 27,2013
Minithumbdown
By: 'T'
Sep 27,2013
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We made an offer in writing to include the vendor leaving behind some items of furniture. Months durn the line just before exchange we were told the vendor knew nothing about it, sterling wouldn't take any responsibility and in the end we paid extra for ...
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By: Ben
Sep 27, 2013
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Hi Tracey Thanks for the comments. I am sorry you have not had te device experience we strive to deliver. Having investigated this I can confirm that your offer in writing which we both have copies of was not conditional on any extras. I can however confirm you offer did request you would be great full for any extra furniture the vendor may be prepared to leave. The vendor indicated to us, which we then reported back to you that as per normal protocol she would accept your offer and deal with a ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:15 PM 08/06/2017 by lewis hall

Awards won by Sterling Estate Agents (Herts & London)

Regional Awards won by Sterling Estate Agents (Herts & London)

Individual Branch Awards

Berkhamsted, HP4

Tring, HP23



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