Sterling Estate Agents (Herts & London)
4.8/5, 714 reviews
96% recommended
92% sales valuation accuracy
96% sales fee satisfaction
84% lettings valuation accuracy
89% lettings fee satisfaction
Sterling have more professionally qualified staff than any other local estate agent ready to assist you in either the sale or letting of your property, or as a buyer or wishing to rent. Sterling is a member of The National Association Of Estate Agents (NAEA), Association Of Residential Letting Agents (... show more Sterling have more professionally qualified staff than any other local estate agent ready to assist you in either the sale or letting of your property, or as a buyer or wishing to rent.

Sterling is a member of The National Association Of Estate Agents (NAEA), Association Of Residential Letting Agents (ARLA) and the Ombudsman Scheme for Estate Agents. You can rest assured that we operate to a strict code of practice.

As a family run business we take pride in the service we offer our clients, our offices are computer linked and offer immediate access to our total portfolio of properties no matter where located. Our vendors and landlords can be assured of the most comprehensive property details, these includes floorplans, maps, internal, and external photos promoting properties to their maximum advantage.

We accompany all viewings to ensure we are able to give buyers and renters the very best advice. Our ‘can do attitude’ is one of the many reason why we are the areas number one choice for sales and lettings.’

We sell and let homes in all price ranges and can offer bespoke marketing packages for individual homes. We offer the following services:


Property Sales Prestige Homes
New homes Lettings & Property Management
Block Management
Land and country homes Property Searches
Valuations Conveyancing
Home Information Packs Independent mortgage advice

The Sterling Factor:

The Sterling Factor

Innovative Offices

Sterling informal-style offices have modernised the traditional estate agent presence on the high street. The eye-catching design was created to provide a better service and a more comfortable one-to-one experience.

Our clients can enjoy a relaxed atmosphere to browse through our property details and ask any questions about properties of interest before booking a viewing. This ensures we have a higher conversion rate of viewings to offers and maximises our chance to sell or let your home in a quicker timeframe.

Longer Opening Hours

Sterling first introduced longer opening hours in 2002 in response to the demands of living and working in the local towns & London in order to accommodate the demands of our clients. As a result over 35% of Sterling’s viewings are now carried out during early evenings and weekends.
Sterling phone lines are open 9am to 6pm Monday to Friday and both Saturday and Sunday7 inclusive of Bank Holidays.

Sterling Feature Properties

Sterling feature properties is a unique way to 'launch' properties onto the market. You could call it modern estate agency if you like.
New-to-market properties are highly sought-after which is why Sterling have developed Sterling Feature Properties - exclusive previews designed to ensure that properties receive maximum exposure the day they go onto the market. You will get exposure on our local newsletters, front page exposure on our website homepage and included in the next available property magazines.

More Properties: More Experience: Better Advice

Sterling have the advantage of having a unique insight into the property market, through the sheer volume of properties that available for sale and to let. Our expert valuers carry out high volumes of valuations every month, giving us intimate and unparalleled knowledge of property values across Hertfordshire, Buckinghamshire & Bedfordshire.

A Website which is widely recognised as one of the best in the area
sterlinghomes.co.uk is widely regarded as one of the best in the business. Every property, regardless of price, features floorplans, numerous colour photographs, slide shows, local information, location maps, aerial views and full colour brochures.

See what our clients say:

‘The best presented estate agents website I have ever seen: excellent plans, maps etc. Very comprehensive coverage for anybody buying a house, especially in an unfamiliar area.’ (Mrs Arazzi)

‘Very impressed by the site, user friendly, well designed...excellent. I see you have great pictures and floorplans to present your properties online to buyers’ (Mr Jones)

‘Website is great, floorplans, pictures etc. Yours is the benchmark for others’ ( T. Lacey)

‘This is one of the most impressive websites I have visited in many years of surfing. I‘m an experienced IT consultant so am not easily impressed. Well done. The floorplans are very useful. Plus, the ability to map the selections is most impressive.’ (Mr Uddin)

Photography

Historically agents would need several visits to a property to collect enough information, photos, floorplans, write ups etc.
To minimise this disruption and to speed up the marketing process, Sterling have created a unique, in-house team who are trained specifically to collect information for interactive floorplans, and multiple photographs and a comprehensive write up of your home all in one visit.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £106,000 £16,250,000
Lettings 84% 89% £550 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 3 84 8 333 8 216 4 18 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Sterling Estate Agents (Herts & London) Branches (view all 3)

“I mainly dealt with Michal, who was very polite and ......”

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Oct 21,2014
Minithumbup
By: 'Zoe'
Oct 21,2014
1 people found
this helpful
I mainly dealt with Michal, who was very polite and good at keeping us informed. After our offer was accepted he was very obliging when we required subsequent visits....
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“Was very helpful and ensured the sale went smoothly and ......”

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Oct 17,2014
Minithumbup
By: 'Alicia'
Oct 17,2014
1 people found
this helpful
Was very helpful and ensured the sale went smoothly and he liaised with solicitors to ensure they completed relevant paperwork....
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“Overall my opinion of sterling is average at best. I ......”

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Oct 09,2014
Minithumbdown
By: 'Simon'
Oct 09,2014
1 people found
this helpful
Overall my opinion of sterling is average at best. I did not find them particularly helpful and their Sales progression team were awful. No one knew what was going on and I felt that it was me constantly requesting an update. The good thing about ...
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What agent could do to change your mind?
As mentioned above I would not use sterling again nor would I recommend them. Michal who sold my property was excellent and I have no complaints whatsoever with him but the overall experience wasn't great.
Attached Filesnbsp;
Comment on agent fees
I felt the fees paid did not warrant the service I received. The estate agents whom I bought from were excellent. They were Very friendly and informative and seemed to know exactly what was going on at all times. Sterling on the other hand almost dissapeared once the sale had been agreed. Again the only person who seemed to be making any effort was Michal. The difference between the two agents was very noticeable.
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“Always polite and the process was managed smoothly, not a ......”

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Oct 06,2014
Minithumbup
By: 'ChrisA'
Oct 06,2014
1 people found
this helpful
Always polite and the process was managed smoothly, not a hitch. A specialist closer stepped in towards the latter half to ensure the process smoothed along and all went into place...
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“I would like to recommend Sue Reece at STERLING Estate ......”

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Sep 20,2014
Minithumbup
Sue
By: 'Choosy'
Sep 20,2014
0 people found
this helpful
I would like to recommend Sue Reece at STERLING Estate Agents (Tring). Sue has been a joy to deal with; always pleasant, patient and flexible. I particularly liked Sue's proactive approach, really taking my requirements into account and contacting me with details of matching properties....
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Comment on agent fees
agent's fees - ok; it's the stamp duty that's too high!
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“I was selling this property on behalf of an elderly ......”

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Aug 21,2014
Minithumbup
Tom
By: 'Vilau'
Aug 21,2014
0 people found
this helpful
I was selling this property on behalf of an elderly relative who had moved into care. I've had no experience of selling a property for over 30 years, so I relied fairly heavily on the advice and assistance of Stirling's staff to guide me through the ...
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Comment on agent fees
very reasonable
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“Sterling provided a professional service from beginning to end. Every ......”

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Aug 21,2014
Minithumbup
By: 'Donna'
Aug 21,2014
0 people found
this helpful
Sterling provided a professional service from beginning to end. Every person we dealt with was helpful. They are easy to contact, get back to you when they say they will and ensured everyone knew what was going on. I would have no hesitation using them ...
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“Couldn't fault Sterling, we purchased a property through them and ......”

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Aug 19,2014
Minithumbup
Sue
Ben
By: 'MarkandTracey'
Aug 19,2014
0 people found
this helpful
Couldn't fault Sterling, we purchased a property through them and their professionalism and willingness to help couldn't be faulted. Through no fault of their own it wasn't always a straight forward transaction but we were kept informed at all times and never doubted their sincerity ...
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“All aspects of this purchase were undertaken professionally by Sterling ......”

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Aug 18,2014
Minithumbup
Thomas
By: 'Sterlingcustomer'
Aug 18,2014
0 people found
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All aspects of this purchase were undertaken professionally by Sterling at the Hemel Hempstead branch. Most of my dealings were with Thomas Jump who was always there when we needed him, however small the question, and always got us the answers we were looking for. ...
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“Very good communications. Friendly and warm, understood my concerns when ......”

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Aug 18,2014
Minithumbup
By: 'David'
Aug 18,2014
0 people found
this helpful
Very good communications. Friendly and warm, understood my concerns when buying the property. Everyone I spoke to seemed to know what was going on, great team....
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“We would not hesitate to recommend Sterling Estate Agents, in ......”

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Aug 14,2014
Minithumbup
Mark
By: 'Keith'
Aug 14,2014
0 people found
this helpful
We would not hesitate to recommend Sterling Estate Agents, in particular Mark and Nadine whom we dealt with on a regular basis. Mark took note of our requirements and only showed us properties which he felt fell within our requirements. We are now living in ...
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“We would not hesitate to recommend Sterling Estate Agents, in ......”

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Aug 12,2014
Minithumbup
Mark
By: 'Rosey'
Aug 12,2014
0 people found
this helpful
We would not hesitate to recommend Sterling Estate Agents, in particular Mark, Tom and Nadine whom we dealt with on a regular basis. Mark took note of what we wanted and only showed us houses that he felt met with our requirements. He was always ...
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“Sterling were able to manage the sale of this house ......”

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Aug 11,2014
Minithumbup
By: 'Ken'
Aug 11,2014
0 people found
this helpful
Sterling were able to manage the sale of this house in an extremely effective way. Recognising the level of interest there was in the property, they arranged an open house event to which only serious buyers were invited. The result was that we accepted an ...
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“After let's of difficulty selling our house. Tom and john ......”

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Aug 10,2014
Minithumbup
Tom
By: 'Trustworthy'
Aug 10,2014
0 people found
this helpful
After let's of difficulty selling our house. Tom and john came to the rescue! They worked so hard to keep our sales going, even after the third buyer had had problems. They never gave up on our house and went all out for us. Communication ...
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“John showed us the property and recommended to the vendors ......”

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Aug 10,2014
Minithumbup
John
By: 'Sue'
Aug 10,2014
0 people found
this helpful
John showed us the property and recommended to the vendors to accept our offer as I really wanted to stay in the area of Woodhall Farm. During the sale I seem to have problems with my solicitors saying that had not received correspondence's ect, John ...
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“We put an offer on a house on a Monday ......”

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Aug 06,2014
Minithumbdown
By: 'Mrs'
Aug 06,2014
1 people found
this helpful
We put an offer on a house on a Monday with a request for a further viewing on the following Friday. We received confirmation of the appointment and that our offer was being presented to the vendor. We didn't hear anything until lunchtime Friday when ...
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“took them on based on a recommendation, they have done ......”

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Jul 02,2014
Minithumbup
By: 'vince'
Jul 02,2014
0 people found
this helpful
took them on based on a recommendation, they have done good job but importantly after the first couple of emails they adapted their style to my needs; recognising my lack of availability and my particular foibles in respect of who should actually be my tenant. ...
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“In over 20 years as a landlord, by far the best ......”

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Jun 30,2014
Minithumbup
By: 'denmarcjm'
Jun 30,2014
0 people found
this helpful
In over 20 years as a landlord, by far the best service I have received, especially from Tara Lennon. On routine matters, always reliable and got things done but when we had a burst water tank as one tenant was moving out and another wanting in, ...
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“Sterling demonstrated a professional and empathetic approach throughout and saw ......”

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Jun 23,2014
Minithumbup
Sue
Andrew
By: 'village'
Jun 23,2014
0 people found
this helpful
Sterling demonstrated a professional and empathetic approach throughout and saw the job through to the very end of a complex and multiple link chain....
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“We used Sterling recently to buy a cottage in the ......”

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Jun 11,2014
Minithumbup
Sue
By: 'Catherine'
Jun 11,2014
1 people found
this helpful
We used Sterling recently to buy a cottage in the Tring area. The agent, Sue Reece, was fantastic. Professional, practical, friendly and with her other tSterling colleagues made the process run as smooth as possible. Our vendor lived overseas so the transaction was slightly more ...
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“Ms. Durrant was one of several letting agents in the ......”

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May 23,2014
Minithumbup
By: 'Tony'
May 23,2014
0 people found
this helpful
Ms. Durrant was one of several letting agents in the area that I contacted with regard the finding of suitable propertyto rent in the Tring area. I set high restraints in terms of area (within 5 miles) of HP23 4AW where I presently reside along with ...
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“We used 2 other estate agents before using Sterling. By this ......”

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May 21,2014
Minithumbup
Ben
By: 'Emma'
May 21,2014
0 people found
this helpful
We used 2 other estate agents before using Sterling. By this point I was convinced out property would never sell. When Ben came to see us he was very honest but also re assured me and my husband that he had no concerns in sterling being ...
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“Michal was very efficient and always contactable. It was an ......”

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May 15,2014
Minithumbup
By: 'Matt'
May 15,2014
0 people found
this helpful
Michal was very efficient and always contactable. It was an easy process, and very friendly whenever we spoke. Highly recommended....
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“Amanda has been extremely helpful in every step of the ......”

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May 14,2014
Minithumbup
By: 'Mark'
May 14,2014
0 people found
this helpful
Amanda has been extremely helpful in every step of the process of me finding a new rental home. I have asked for lots of information over the last few weeks and nothing has been too much trouble and Amanda has responded super quick to all ...
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“After trawling through many estate agents I was so relieved ......”

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May 13,2014
Minithumbup
By: 'K'
May 13,2014
0 people found
this helpful
After trawling through many estate agents I was so relieved to encounter Amanda - so helpful and just answered questions directly without any flim flam. Anyone working full time and trying to look for potential proprieties to rent and possibly looking for one to buy ...
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“Colin responded very quickly and understood what we were looking ......”

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May 13,2014
Minithumbup
Colin
By: 'Jez'
May 13,2014
0 people found
this helpful
Colin responded very quickly and understood what we were looking for. The flat was tenanted very soon after being vacated, almost no time without rent. A small misunderstanding was resolved quickly and to our satisfaction. We would not hesitate to recommend Colin to future clients....
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“Amanda was extremely helpful when helping me complete my offer ......”

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Mar 18,2014
Minithumbup
By: 'Kate'
Mar 18,2014
0 people found
this helpful
Amanda was extremely helpful when helping me complete my offer on this property. She was honest and straightforward regarding the whole process, and upfront about fees. She gave a good tour of the property, and was easy to talk to. Amanda also helped me secure ...
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“Sterling sold our house and we brought our new one ......”

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Mar 10,2014
Minithumbup
By: 'Alan'
Mar 10,2014
0 people found
this helpful
Sterling sold our house and we brought our new one through them to. The services was very good and had no problems getting information back or being informed on the state of the sale/purchase. So thanks for everything that was done and nice cupcakes ...
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“Since meeting Amanda at our first viewing she has a ......”

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Mar 07,2014
Minithumbup
By: 'Vicky'
Mar 07,2014
0 people found
this helpful
Since meeting Amanda at our first viewing she has a very warm and friendly manner. Amanda has always managed to contact us with the information that we have required in a very prompt and thorough way. She has been very flexible and accommodating to us ...
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“Sterling were very proactive in finding a Buyer for my ......”

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Mar 06,2014
Minithumbup
Ben
By: 'Julie'
Mar 06,2014
0 people found
this helpful
Sterling were very proactive in finding a Buyer for my parent's bungalow which required modernisation but was in a sought after location. Our first buyer pulled out just before Exchange of contracts and Ben was keen to find another Buyer immediately. Nadine, our dedicated sales ...
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By: Ben Bird
Mar 06, 2014
View all comments (1)
Thanks for taking the time to post your comments on allagents regarding your positive experience with Sterling. We all had to have patience on this one, especially with the local searches taking between 6-8 weeks, but having a sales progressor to update all parties of the progress I am sure contributed to minimising the stress caused by these delays, not to mention the last minute wrangling with the mortgage company! I am really pleased your family home has another family to enjoy the wonderful ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:15 PM 08/06/2017 by lewis hall

Awards won by Sterling Estate Agents (Herts & London)

Regional Awards won by Sterling Estate Agents (Herts & London)

Individual Branch Awards

Berkhamsted, HP4

Tring, HP23



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