Sterling Estate Agents (Herts & London)
4.8/5, 714 reviews
96% recommended
92% sales valuation accuracy
96% sales fee satisfaction
84% lettings valuation accuracy
89% lettings fee satisfaction
Sterling have more professionally qualified staff than any other local estate agent ready to assist you in either the sale or letting of your property, or as a buyer or wishing to rent. Sterling is a member of The National Association Of Estate Agents (NAEA), Association Of Residential Letting Agents (... show more Sterling have more professionally qualified staff than any other local estate agent ready to assist you in either the sale or letting of your property, or as a buyer or wishing to rent.

Sterling is a member of The National Association Of Estate Agents (NAEA), Association Of Residential Letting Agents (ARLA) and the Ombudsman Scheme for Estate Agents. You can rest assured that we operate to a strict code of practice.

As a family run business we take pride in the service we offer our clients, our offices are computer linked and offer immediate access to our total portfolio of properties no matter where located. Our vendors and landlords can be assured of the most comprehensive property details, these includes floorplans, maps, internal, and external photos promoting properties to their maximum advantage.

We accompany all viewings to ensure we are able to give buyers and renters the very best advice. Our ‘can do attitude’ is one of the many reason why we are the areas number one choice for sales and lettings.’

We sell and let homes in all price ranges and can offer bespoke marketing packages for individual homes. We offer the following services:


Property Sales Prestige Homes
New homes Lettings & Property Management
Block Management
Land and country homes Property Searches
Valuations Conveyancing
Home Information Packs Independent mortgage advice

The Sterling Factor:

The Sterling Factor

Innovative Offices

Sterling informal-style offices have modernised the traditional estate agent presence on the high street. The eye-catching design was created to provide a better service and a more comfortable one-to-one experience.

Our clients can enjoy a relaxed atmosphere to browse through our property details and ask any questions about properties of interest before booking a viewing. This ensures we have a higher conversion rate of viewings to offers and maximises our chance to sell or let your home in a quicker timeframe.

Longer Opening Hours

Sterling first introduced longer opening hours in 2002 in response to the demands of living and working in the local towns & London in order to accommodate the demands of our clients. As a result over 35% of Sterling’s viewings are now carried out during early evenings and weekends.
Sterling phone lines are open 9am to 6pm Monday to Friday and both Saturday and Sunday7 inclusive of Bank Holidays.

Sterling Feature Properties

Sterling feature properties is a unique way to 'launch' properties onto the market. You could call it modern estate agency if you like.
New-to-market properties are highly sought-after which is why Sterling have developed Sterling Feature Properties - exclusive previews designed to ensure that properties receive maximum exposure the day they go onto the market. You will get exposure on our local newsletters, front page exposure on our website homepage and included in the next available property magazines.

More Properties: More Experience: Better Advice

Sterling have the advantage of having a unique insight into the property market, through the sheer volume of properties that available for sale and to let. Our expert valuers carry out high volumes of valuations every month, giving us intimate and unparalleled knowledge of property values across Hertfordshire, Buckinghamshire & Bedfordshire.

A Website which is widely recognised as one of the best in the area
sterlinghomes.co.uk is widely regarded as one of the best in the business. Every property, regardless of price, features floorplans, numerous colour photographs, slide shows, local information, location maps, aerial views and full colour brochures.

See what our clients say:

‘The best presented estate agents website I have ever seen: excellent plans, maps etc. Very comprehensive coverage for anybody buying a house, especially in an unfamiliar area.’ (Mrs Arazzi)

‘Very impressed by the site, user friendly, well designed...excellent. I see you have great pictures and floorplans to present your properties online to buyers’ (Mr Jones)

‘Website is great, floorplans, pictures etc. Yours is the benchmark for others’ ( T. Lacey)

‘This is one of the most impressive websites I have visited in many years of surfing. I‘m an experienced IT consultant so am not easily impressed. Well done. The floorplans are very useful. Plus, the ability to map the selections is most impressive.’ (Mr Uddin)

Photography

Historically agents would need several visits to a property to collect enough information, photos, floorplans, write ups etc.
To minimise this disruption and to speed up the marketing process, Sterling have created a unique, in-house team who are trained specifically to collect information for interactive floorplans, and multiple photographs and a comprehensive write up of your home all in one visit.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £106,000 £16,250,000
Lettings 84% 89% £550 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 3 84 8 333 8 216 4 18 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Sterling Estate Agents (Herts & London) Branches (view all 3)

“We had a particularly lengthy selling process with lots of ......”

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Sep 04,2017
Minithumbup
Sue
Ben
By: 'Gillian'
Sep 04,2017
0 people found
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We had a particularly lengthy selling process with lots of complications, but Sue Reece was brilliant she always responded promptly to e-mail and calls with really useful advice. She went above and beyond her remit. Ben also gave great advice whenever needed and they were ...
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Comment on agent fees
fair
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“Meka was very helpful in the purchase of our property. ......”

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Sep 03,2017
Minithumbup
Meka
By: 'Sarah'
Sep 03,2017
0 people found
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Meka was very helpful in the purchase of our property. The Vendors were unusually difficult but Meka remained calm and professional throughout making the process considerably less stressful. Many thanks!...
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N/A.
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“Meka was exceptionally helpful and informative throughout the house purchase ......”

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Aug 31,2017
Minithumbup
Meka
By: 'Vicky'
Aug 31,2017
0 people found
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Meka was exceptionally helpful and informative throughout the house purchase process. She kept in regular contact, and worked consistently to push things along. She was also very pleasant to deal with....
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n/a
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“I was extremely happy with the service I received. John ......”

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Aug 23,2017
Minithumbup
By: 'RS'
Aug 23,2017
0 people found
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I was extremely happy with the service I received. John and Kelly kept me regularly up to date with how things were progressing. They dealt with any queries promptly and professionally at all times....
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“Can't thank Kelly, Sean and Colin enough for their efforts ......”

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Aug 23,2017
Minithumbdown
By: 'NAM'
Aug 23,2017
0 people found
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Can't thank Kelly, Sean and Colin enough for their efforts to ensure I exchanged on my property. In a tough market they found a buyer which resulted in me not needing to place my property on the open market and getting the full asking price. ...
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Comment on agent fees
Very competitive rates.
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“Sue and Phil were very helpful throughout the process and ......”

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Aug 22,2017
Minithumbup
Sue
By: 'Matthew'
Aug 22,2017
0 people found
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Sue and Phil were very helpful throughout the process and we were able to reach our target purchase date. Honest and polite service from both....
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NA
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“The moment Buckland Wharf became available, I contacted Sterling immediately. ......”

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Aug 22,2017
Minithumbup
Jason
Rachael
By: 'Lisa'
Aug 22,2017
0 people found
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The moment Buckland Wharf became available, I contacted Sterling immediately. Within less than 24 hours I had received a call from Jason O'Connell, asking me a bit more about the reason for my enquiry, current position and time expectations etc. That same evening we had a ...
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Comment on agent fees
Good
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“The kindness and help I have been given during my ......”

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Aug 22,2017
Minithumbup
Colin
By: 'Jean'
Aug 22,2017
0 people found
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The kindness and help I have been given during my purchase has been handled with the best of care at all times. A very professional team, most recommended. A big thankyou...
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“Jason was helpful right from the word go. This is ......”

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Aug 15,2017
Minithumbup
Jason
By: 'Tommy'
Aug 15,2017
0 people found
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Jason was helpful right from the word go. This is our first time renting and Jason could not have been more helpful. If I emailed/rang he always replied promptly which helped to put our mind at ease. A very friendly, professional agent and a ...
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“Jason is very professional - he has always been really ......”

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Aug 15,2017
Minithumbup
Jason
By: 'Marina'
Aug 15,2017
0 people found
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Jason is very professional - he has always been really helpful and kind toward us. He explains everything clearly and it's such a polite person. We are really pleased that got to meet Jason and would definitely recommend him!...
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“Excellent from start to finish ! Always available at the end ......”

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Aug 14,2017
Minithumbup
Colin
By: 'Martin'
Aug 14,2017
0 people found
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Excellent from start to finish ! Always available at the end of the phone to help guide you through the whole process of buying and selling. If it hadn't been for Kelly constantly prompting and chasing our solicitors and keeping us up to date with proceeding ...
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Comment on agent fees
Good
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“Both Kelly and Colin made purchasing my home as easy ......”

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Aug 12,2017
Minithumbup
Colin
By: 'Miss'
Aug 12,2017
0 people found
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Both Kelly and Colin made purchasing my home as easy as possible. They kept good communication throughout the process, gave great advice and were either available or gave me a prompt call back. I feel they took care of me very well before and after ...
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N/A
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“Sterlings were professional and efficient, my experience during the transaction ......”

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Aug 06,2017
Minithumbup
Meka
By: 'TL38'
Aug 06,2017
0 people found
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Sterlings were professional and efficient, my experience during the transaction was excellent with regular calls to understand where i was with the sale and also updates on where the seller was with the sale. They were more than happy to investigate when things did not ...
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“Jason recently found some great Tenants for our property in ......”

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Aug 05,2017
Minithumbup
Jason
Carol
By: 'Stacey'
Aug 05,2017
0 people found
this helpful
Jason recently found some great Tenants for our property in Tring and secured the rental Sterling suggested they could achieve, all completed within 3 weeks of handing them our keys! Special mention to Carol who we understand was very helpful in terms of making herself available ...
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Comment on agent fees
We have other investment properties and found Sterling's fees to be competitive
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“After a long and tortuous cup de sac with a ......”

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Aug 04,2017
Minithumbup
Meka
By: 'Ben'
Aug 04,2017
0 people found
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After a long and tortuous cup de sac with a different buyer and branch, Meka stepped in and identified several leads and insisted we got very near to our desired value, in quick time and no fuss. Thank you....
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“Meka was a pleasure to deal with from start to ......”

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Aug 03,2017
Minithumbup
Meka
By: 'Louise'
Aug 03,2017
0 people found
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Meka was a pleasure to deal with from start to finish and made what could have been a very stressful experience much easier. Wouldn't hesitate to use a Sterlings again....
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“I was initially a bit wary about choosing an estate ......”

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Aug 02,2017
Minithumbup
By: 'Donna'
Aug 02,2017
0 people found
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I was initially a bit wary about choosing an estate agent that I hadn't heard much about and who seemed to be fairly new in comparison to it's local competitors. Sean absolutely won me over from the first meeting. Sterling worked extremely hard to prove ...
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Comment on agent fees
I was very happy with the agent's fees and felt they deserved every penny.
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“Great service from everyone in the Berkhamsted offer whilst dealing ......”

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Aug 01,2017
Minithumbup
Meka
Lewis
By: 'Lucie'
Aug 01,2017
0 people found
this helpful
Great service from everyone in the Berkhamsted offer whilst dealing with a complicated and time consuming sale and purchase. Meka and Lewis make a great team!...
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Comment on agent fees
Very reasonable
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“As a purchaser I was very pleasantly surprised at the ......”

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Jul 30,2017
Minithumbup
Colin
By: 'Denise'
Jul 30,2017
0 people found
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As a purchaser I was very pleasantly surprised at the level of attention and care paid to me by the staff at Kings Langley. I was given regular updates about the progress of the sale and they kept everything moving for a swift completion....
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Comment on agent fees
as a purchaser there are no fees.
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“Sue was perfect. She held my hand from first viewing ......”

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Jul 29,2017
Minithumbup
Sue
By: 'jAY'
Jul 29,2017
0 people found
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Sue was perfect. She held my hand from first viewing to exchange, negotiated a £10000 discount on the purchase price, pointed me in the direction on an excellent solicitor and basically made in all happen in 10 weeks. I cannot reckon her highly enough, especially to FTB ...
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Comment on agent fees
No fees as was FTB.
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“The guys at Sterling Estates Berkhamsted helped us from start ......”

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Jul 13,2017
Minithumbup
Meka
Lewis
By: 'Tim'
Jul 13,2017
0 people found
this helpful
The guys at Sterling Estates Berkhamsted helped us from start to finish in our recent property transaction. We were the buyers in the transaction and Meka and Lewis both always found the time to answer and respond to our questions....
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“I think that I was very lucky to have had ......”

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Jul 11,2017
Minithumbup
Meka
By: 'PS'
Jul 11,2017
0 people found
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I think that I was very lucky to have had Meka as my estate agent. From the first time I saw my flat she was friendly, efficient and able to give me advice. This was the first time that I had moved without my husband ...
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Comment on agent fees
As purchaser I didn't have to pay them!
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“We were impressed with the way the whole team communicated ......”

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Jul 10,2017
Minithumbup
Meka
By: 'Trevertons'
Jul 10,2017
1 people found
this helpful
We were impressed with the way the whole team communicated with each other...all were fully up to speed. Our house was optimistically over valued...however we had over twenty viewings and a prompt sale at a good price. Most of our dealings were with ...
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Comment on agent fees
Very favourable
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“I was very impressed by both Colin and Kelly. They ......”

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Jul 07,2017
Minithumbup
Colin
By: 'Rohan'
Jul 07,2017
0 people found
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I was very impressed by both Colin and Kelly. They tried to make things happen at every point throughout the process and were on the ball from day one. I would recommend Sterling to anybody looking for a high level of quality when moving home...
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“After a rocky start and a potential buyer that amounted ......”

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Jul 06,2017
Minithumbup
Meka
By: 'Simon'
Jul 06,2017
0 people found
this helpful
After a rocky start and a potential buyer that amounted to nothing, Meka took control and turned the situation around. she introduced us to our buyers and from that moment on pushed all parties hard and kept us well informed. She was always available to ...
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Comment on agent fees
Fees were competitive.
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“The intrepid team in Kings Langley successfully guided the sale ......”

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Jul 04,2017
Minithumbup
By: 'Mary'
Jul 04,2017
0 people found
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The intrepid team in Kings Langley successfully guided the sale through the muddy waters associated with property sales. Economic climate / chains braking - you name it!! Perseverance and combined talents of the guys resulted in an amazing outcome. Thank you Colin - the Pragmatist : Sean ...
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Comment on agent fees
Fair and in line with competitors
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“We gave Colin a bit of a challenge when we ......”

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Jun 27,2017
Minithumbup
Colin
By: 'John'
Jun 27,2017
0 people found
this helpful
We gave Colin a bit of a challenge when we asked him to sell our house in 2-3 weeks. Colin quickly got the viewers coming to the house and between us we quickly established who we felt had serious intentions to buy. At the end ...
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Comment on agent fees
No real comment to make about fees, we made an agreement during the selection process and we stuck to it. I would not expect anything different.
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“My brother and I were very satisfied with the diligence ......”

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Jun 26,2017
Minithumbup
By: 'Martin'
Jun 26,2017
0 people found
this helpful
My brother and I were very satisfied with the diligence and professionalism of all the Sterling Kings Langley team who helped us market and sell our parent's house which completed in June. As well as Sean and John, Kelly was also a great help....
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Comment on agent fees
In line with market.
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“First class all the way , from start to finish. We ......”

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Jun 24,2017
Minithumbup
Colin
By: 'Mr'
Jun 24,2017
0 people found
this helpful
First class all the way , from start to finish. We would recommend kings langley branch to sell your property. A first class team....
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Comment on agent fees
Fair
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“Colin stayed with us on a journey through a series ......”

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Jun 22,2017
Minithumbup
Colin
By: 'David'
Jun 22,2017
0 people found
this helpful
Colin stayed with us on a journey through a series of prospective sales and purchases over almost two years, during which he was the personification of attention, availability and good humour, even at times when these sellers were ready to give up. The process of ...
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Comment on agent fees
Reasonable.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:15 PM 08/06/2017 by lewis hall

Awards won by Sterling Estate Agents (Herts & London)

Regional Awards won by Sterling Estate Agents (Herts & London)

Individual Branch Awards

Berkhamsted, HP4

Tring, HP23



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