97% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
No description for branch.
Latest Reviews
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a
reviewed by 'Victoria & Tom'
Featured Review
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reviewed by 'Peter'
Featured Review
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reviewed by 'Tracey'
Featured Review
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reviewed by 'Daniel Trinder'
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reviewed by 'Mr french'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £35,000 | £3,800,000 |
| Lettings | 96% | 97% | £795 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 24 | 0 | 9 | 1 | 68 | 2 | 19 | 4 | 3 | 2 |
Areas covered
- RM10
- RM8
- RM9
- RM8
- RM7
- RM6
- RM1
- RM11
- RM12
- IG11
Address
298 Heathway
Dagenham
Essex
RM10 8LU
020 8593 5933
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Jun 22,2024
Jun 22,2024
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We asked Derek to come and value our property to sell and from the moment we met him we knew our house would be in safe hands with him. As most people do we had multiple agents and no one compared to Derek. Once our ...
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Feb 29,2024
Feb 29,2024
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After seeing three or four selling agents for my Dagenham property , I decided to use “ Steps” and what a wise choice, they were the agent that gave me the best agent fees for my sale.
I dealt with both Richard and peter, and they gave ...
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Dec 20,2023
Dec 20,2023
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Very professional service. Kevin, Peter and the team were very approachable and helpful. We were given good advice from this friendly company. Good, competitive price for handling our house sale....
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Aug 05,2024
Aug 05,2024
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We recently sold our flat with Steps Dagenham, the service was amazing. Couldn’t have asked for a better estate agent to sell our property. Kevin went above and beyond to help us. I would highly recommend steps Dagenham if you want to sell your ...
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Aug 02,2024
Aug 02,2024
1
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Absolutely fantastic service wouldn’t hesitate to recommend this estate Ajents my elderly parents who have lived in there property over 50 years was very appreciative and stressed about having to move but Peter at steps helped them through the process in my opinion he went ...
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Dec 23,2020
Dec 23,2020
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Professional, efficient and courteous service. They kept us informed of developments all throughout the sales process. We would recommend them for the sales process...
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Oct 22,2020
Oct 22,2020
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Helpful service throughout a very difficult selling process. Kevin kept us up to date and provided excellent level of communications....
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Aug 28,2020
Aug 28,2020
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I would like to thank kevin and the team for all of their hard work in selling my Grandmothers house.
During the pandemic, I was kept up to date with the progress of selling.
A difficult situation was made a little easier when having to ...
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Aug 30, 2020
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Thank you Gemma, glad to of been of service. All the very best for the future. ...
Aug 28,2020
Aug 28,2020
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I would like to thank kevin and the team for all of their hard work in selling my Grandmothers house.
During the pandemic, I was kept up to date with the progress of selling.
A difficult situation was made a little easier when having to ...
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Aug 04,2020
Aug 04,2020
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Happy and relieved to have completed the sale of my dad's house through the most difficult time of lockdown. The estate agent has helpful and available from start to finish. Always called back, always answered questions honestly. Definitely earned their commission. I would highly recommend ...
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Dec 15,2019
Dec 15,2019
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Very good. easy system that records viewings and offers not many other estate agents have this system. great team. highly recommend them. sold my house quickly....
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Dec 12,2019
Dec 12,2019
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Very good service, most helpful in my difficult circumstances. Very personal and helpful. I would recommend to others without hesitation....
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Dec 10,2019
Dec 10,2019
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We cannot thank the Team at Steps (Romford) enough for the help and service they provided throughout the sale of our property. The communication was exemplary and a member of the team always called when they said they would which seems very rare for estate ...
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Dec 09,2019
Dec 09,2019
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Steps ensured we had plenty of viewings and once potential buyers found, they made sure all parties were kept informed throughout the sale through to completion. I found all the staff really professional and communication was really good. Jon and his team were brilliant....
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Dec 03,2019
Dec 03,2019
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used steps in the past and used jon good to sell my mothers property as usual jons services are second to none no messing honest opiions every time dosnt act like the typical estate agent ,thanks jon and everyone at steps first class...
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Nov 28,2019
Nov 28,2019
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Exceptional service from the whole team. Nothing was too much trouble at any point of the sale. Andrea even helped after completion. Jon and the team are knowledgeable and efficient and made the whole process easier. Very experienced in the sale of Mobile homes....
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Nov 28,2019
Nov 28,2019
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Thank you for all your help in seeing this through to completion and exceptional service and I would highly recommend you to friends and family...
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Nov 27,2019
Nov 27,2019
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The staff at Steps in COllier Row have all been fantastic they have always been very honest and kept us updated it was never to much trouble to sort out problems . They always returned your calls .I would not hesitate to recommend them to anyone ...
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Nov 28, 2019
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Thank you for the review Ron, it is really appreciated. We are a family run business and reviews like yours are really important to us. Thanks again ...
May 28,2019
May 28,2019
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After 4 years of renting with steps estate agents we have received a lot of help with getting our money on time and collecting our letters. They have always been friendly and given us a good support....
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Comment on agent fees
Good
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May 28, 2019
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Thank you so much for your kind words, it has been a pleasure and we wish you all the best for the future. ...
Feb 02,2019
Feb 02,2019
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I was staying in "my" house over 7 years, over this time there was literary nothing what I can complain about, all my requests came true and nothing was problem.
A big thanks for being professional and fair...
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Nov 12,2018
Nov 12,2018
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We are very happy with Jon good as he was very good and kept us informed about our house sale and made selling our property go smoothly. Would recommend...
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Comment on agent fees
Good
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Aug 25,2018
Aug 25,2018
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Very good helped us through out the whole process. Would recommend your service to friends and family. Thanks to John....
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Comment on agent fees
Excellent
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Aug 23,2018
Aug 23,2018
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We were very pleased with all the staff at STEPS from the initial meeting to our successful sale and purchase. They were polite, friendly and approachable and always kept us updated with any new information and we're proactive in moving both our sale and purchase ...
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Comment on agent fees
Fees were lower than other agents quoted, and we were happy with the final amount requested.
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Aug 23,2018
Aug 23,2018
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Thank you so much for all your support and professionalism.
All your actions and advices came at the right time and in our interest....
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Jul 24,2018
Jul 24,2018
2
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they were very fast to secure a visit on my market appraisal request, calling me within minutes from submitting online request, and even to confirm the appointment with professional email.
All that to absolutely ignore the appointment made, no phone call, no email, nothing.
I ...
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Comment on agent fees
unknown
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Feb 10,2018
Feb 10,2018
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A service better than expected from a smaller local firm. Jon seemed to generate a lot of interest in the property resulting in a number of offers and Kelly was helpful in always being available to discuss progress once it had sold....
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Comment on agent fees
Reasonable
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Feb 02,2018
Feb 02,2018
1
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Jon valued our house and we liked him straight away. Very honest, professional and upfront. He explained everything in detail and took his time to answer any questions we had. Throughout the selling process he kept us up to date with potential buyers and made ...
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Comment on agent fees
Fees are very affordable
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Jan 31,2018
Jan 31,2018
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Very pleased with the service and contact given that has led to a successful exchange of contracts. Would use them again if necessary....
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Comment on agent fees
Very pleased with the fees at 0.08% of sale fee.
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Jan 30,2018
Jan 30,2018
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I would like to thank you Paul for all your help in the sale of my
Father's property, thank you for all your good advice - A true professional . Also thanks to Kelly for keeping me up to date throughout. Cheers Steve...
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Comment on agent fees
very pleased.
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Jan 30, 2018
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Thank you Steve, we really appreciate your comments, I shall pass on your review to Paul & Kelly, and once again , thank you for the review ...
Jan 28,2018
Jan 28,2018
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The team at Steps Collier Row could not have done more to enable me to move. They were kind and supportive to my son and I from beginning to end. They effectively organised an open day, advised us regarding the offers subsequently received, continued to ...
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Comment on agent fees
Competitive fee which was reasonable for the excellent work done
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Jan 30, 2018
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Thank you so much for your review, its means everything to us. We are a small family run estate agency, and recommendations like this are what we aim for every time. ...
Jan 25,2018
Jan 25,2018
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Happy with Steps
they carried me along all the way professionally
This is the third time i am using them and they have exceeded my expectations each time....
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Comment on agent fees
Competitive
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Dec 18,2017
Dec 18,2017
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Thanks to Steps, for the great customer service received, special thanks to James and Kevin who assisted us in our new purchase :)...
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Nov 19,2017
Nov 19,2017
1
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Without hesitation STEPS are the BEST ! Kelly Workman was an absolute star going above and beyond. Patience of a saint and nothing was too much trouble. Can't thank Kelly enough. Paul took fab photos ! Jon Good is a great manager, trustworthy. Collectively a fabulous team. ...
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Comment on agent fees
Very good could not be beaten on price - don’t be fooled by online prices
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Nov 19, 2017
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Thank you for your comments Karen, we really appreciate them ...
Nov 19,2017
Nov 19,2017
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Kelly is a real star although we was buying the property she kept us informed every step of the way and found out things that we didn't know. She was so informative spoke to solicitors and made progress better than we could have done. Always ...
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Nov 19, 2017
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Thank you Brian we really appreciate your comments and I shall let Kelly know. ...
Oct 22,2017
Oct 22,2017
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For the time we were on the property six and half years, Rebecca has been very supportive and understanding. She makes you feel valued....
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Karen
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Charlotte
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Derek
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:00 AM 28/04/2022 by allAgents
Best Letting Agent in Dagenham 
