97% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
No description for branch.
Latest Reviews
View all Reviews 132Featured Review
a
reviewed by 'Victoria & Tom'
Featured Review
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reviewed by 'Peter'
Featured Review
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reviewed by 'Tracey'
Featured Review
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reviewed by 'Daniel Trinder'
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reviewed by 'Mr french'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £35,000 | £3,800,000 |
| Lettings | 96% | 97% | £795 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 24 | 0 | 9 | 1 | 68 | 2 | 19 | 4 | 3 | 2 |
Areas covered
- RM10
- RM8
- RM9
- RM8
- RM7
- RM6
- RM1
- RM11
- RM12
- IG11
Address
298 Heathway
Dagenham
Essex
RM10 8LU
020 8593 5933
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
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Jun 22,2024
Jun 22,2024
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We asked Derek to come and value our property to sell and from the moment we met him we knew our house would be in safe hands with him. As most people do we had multiple agents and no one compared to Derek. Once our ...
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Feb 29,2024
Feb 29,2024
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After seeing three or four selling agents for my Dagenham property , I decided to use “ Steps” and what a wise choice, they were the agent that gave me the best agent fees for my sale.
I dealt with both Richard and peter, and they gave ...
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Dec 20,2023
Dec 20,2023
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Very professional service. Kevin, Peter and the team were very approachable and helpful. We were given good advice from this friendly company. Good, competitive price for handling our house sale....
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Aug 05,2024
Aug 05,2024
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We recently sold our flat with Steps Dagenham, the service was amazing. Couldn’t have asked for a better estate agent to sell our property. Kevin went above and beyond to help us. I would highly recommend steps Dagenham if you want to sell your ...
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Aug 02,2024
Aug 02,2024
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Absolutely fantastic service wouldn’t hesitate to recommend this estate Ajents my elderly parents who have lived in there property over 50 years was very appreciative and stressed about having to move but Peter at steps helped them through the process in my opinion he went ...
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Aug 30,2022
Aug 30,2022
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I can't praise Steps Estate Agents enough. From start to finish of the rental of my flat was professional, efficient, knowledgeable and courteous. Kevin Rawlings knows everything there is to know about buying, selling and renting. I would not hesitate in recommending Steps Estate Agents...
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Aug 30,2022
Aug 30,2022
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My first experience using Steps when renting was extreemly positive. Time was taken to explain all that I needed to know and re explained with patience if I was unsure when heard the first time.
All questions answered clearly and knowledgeably. All in all a ...
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Aug 22,2022
Aug 22,2022
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I chose Steps after contacting three agents. Efficiency, communication and courtesy were a priority for me. In this case Steps met my requirements. Also, the staff were helpful and responsive throughout the process. I am happy with the standard of service I received. Thank you!...
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Aug 22,2022
Aug 22,2022
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Great communication among some of the agents, such as Kevin and Peter who were life savers and help a lot....
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Aug 09,2022
Aug 09,2022
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Excellent service very friendly and professional,
I am first time buyer bought my first property from STEPS estate agents very pleased with the service kevin was dealing with case had regular updates from him guided me through out the whole process thanks again kev👍
I ...
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Aug 09, 2022
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Thank you very much for you kind words, we wish you all the very best in your new home and if we can be of any service in the future please feel free to contact us.
Kevin J Rawlings
Partner ...
Aug 04,2022
Aug 04,2022
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Very helpful and professional throughout. On viewing days they were punctual and informative whilst maintaining the sellers privacy. Would highly recommend them in the future....
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Aug 02,2022
Aug 02,2022
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The service of the estate agent is spectacular and very good. As they have helped me through my journey of buying a house...
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Aug 09, 2022
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Thank you very much for you kind words, we wish you all the very best in your new home and if we can be of any service in the future please feel free to contact us.
Kevin J Rawlings
Partner ...
Jul 20,2022
Jul 20,2022
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Very friendly helpful and supportive team.
Thanks to all who helped make it happen especially Peter and Kevin.
Highly recommended...
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Jul 13,2022
Jul 13,2022
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We always found steps so helpful from the moment that Peter came round to discuss the sale to the moment the house was sold.
They were always in contact with us to let us know how the sale was progressing and always on hand if ...
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Jun 27,2022
Jun 27,2022
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Very satisfied with service, Kevin been very helpful to get our first home. Completion is just 2 days away and can’t hide my excitement...
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Aug 09, 2022
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Thank you very much for you kind words, we wish you all the very best in your new home and if we can be of any service in the future please feel free to contact us.
Kevin J Rawlings
Partner ...
Jun 23,2022
Jun 23,2022
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Absolutely brilliant. A great team of experts who have provided 100% support to me, and been totally professional throughout the whole process. Thoroughly recommended. Thank you Peter, Kevin and the whole team at Steps.
....
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Jun 08,2022
Jun 08,2022
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Gave me useful guidance and advice throughout the whole process. Answered all my questions promptly. Arranged all viewings around my availability and every member of staff was polite, friendly and well presented. Low commission too....
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Jun 08,2022
Jun 08,2022
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Personalized, Competent, Convenient and Proactive!
Great customer service, couldn't have asked for any better.
I came back to Steps 7 years later because I remembered how good they were the first time I had used their services. Right from the beginning, the evaluation to completion, I ...
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Comment on agent fees
Fees very reasonable
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Apr 06,2022
Apr 06,2022
1
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Best service , made my property sale so easy !
Didn’t have to take on any stress. Especially Kevin Rawlings ! Would always recommend!...
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Mar 09,2022
Mar 09,2022
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I would like to thank everyone at steps for selling my house in dagenham and for helping buy a property in Cumbria everyone is friendly and helpful I would like to thank Peter for his help in filling out all the paperwork I will recommend ...
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Sep 28,2021
Sep 28,2021
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Absolutely amazing estate agency.
Well impressed and very highly recommended fantastic communication from start to finish .
Well done guys once again !!!
Kevin and Richard was great help all the way through the process...
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Sep 16,2021
Sep 16,2021
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Brilliant services.They communicate with us on each stage.Brought our property with them without any hassle.Process went very well and smoothly.Thanks very much for your help all team.You guys are brilliant and excellent team.
Thanks
Hayer Family...
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Jun 29,2021
Jun 29,2021
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I was drawn to Steps as they are a family run business, I chose Steps as I found Peter Franklin to be very open, down to earth and honest. Peter did not try and 'wow' me with a sales pitch straight out of a manual, ...
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Jun 21,2021
Jun 21,2021
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The service I received when dealing with this agency was outstanding. The staff is very friendly, approachable, professional and understanding. I highly recommend them, I honestly cannot find any fault at all...
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Jun 21,2021
Jun 21,2021
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Kevin and his team were instrumental in bringing the chain together in what was a very difficult sale and I do believe without this choice of Estate Agents the sale would not have gone through.
Estate Agents generally don’t receive the best press, however ...
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Apr 21,2021
Apr 21,2021
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My late brother used Steps as a letting agent when he emigrated to Australia in 2008
Unfortunately he passed away in 2015 so myself and my sister carried on using there services with great success in finding new tenants when required over the years
Fantastic company who ...
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Apr 22, 2021
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Dear Maria & Stephan,
Thank you very much for your kind review, may I say on behalf of us all it has been an absolute please dealing with you family over many years, and we all wish you the very best for the future.
Kind Regards
Kevin ...
Mar 22,2021
Mar 22,2021
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Kevin and all the staff at Steps were very helpful throughout the whole process of selling our house. We have never sold and bought a property before and could not have done it without their help. They guided us through the process. We would definitely ...
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Mar 19,2021
Mar 19,2021
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This company has been amazing. From the moment of contacting them, coming round evaluating the property, so professional and helpful. Ernest was the person who welcomed us to this company.
This is our first time dealing with any estate agents, and I would reccomend them ...
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Mar 15,2021
Mar 15,2021
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great service from Steps, they were with us every steps of the way! Even when it got a little complex we really felt supported, which made all the difference to us....
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Mar 10,2021
Mar 10,2021
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Steps were great from start to finish. They were prompt at getting round to the property to undertake a valuation and taking photographs for advertising and were also competitively priced. They kept us informed throughout the whole process whilst dealing with offers and were friendly, ...
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Mar 02,2021
Mar 02,2021
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I wanted to take this opportunity in thanking Peter and Kevin for assisting me and my wife in purchasing our first property. We started looking in late Jan (21), and I was nervous if we would make it in time for the Stamp Duty deadline.
We ...
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Feb 12,2021
Feb 12,2021
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I cannot thank Steps enough for their outstanding service regarding my recent purchase, especially Sev who was always at the end of the phone any time to answer any queries that arose. With her friendly, approachable manner, nothing was too much trouble and her support ...
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Feb 10,2021
Feb 10,2021
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everyone at steps has been exceptional throughout this experience which has been quite difficult at times but always someone to talk to if needed especially Sev and Kevin...
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Feb 06,2021
Feb 06,2021
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My property was never going to be an easy one to sell but right from their initial inspection to completion they were on hand with helpful and realistic advice, from how to present the property, to how much I should market it for, to how ...
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Feb 04,2021
Feb 04,2021
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Brilliant always there to answer queries and very patient when they’re constantly bombarded with queries. Very reassuring
Can’t recommend them enough...
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Kevin
(53)
Peter
(31)
Richard
(24)
Sev
(24)
Karen
(15)
Charlotte
(8)
Derek
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Last updated at 11:00 AM 28/04/2022 by allAgents
Best Letting Agent in Dagenham 
