100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 14
18th Jun 2024
reviewed by 'Angry landlord'
11th Jan 2024
reviewed by 'Lorraine'
10th Jan 2024
reviewed by 'Paul'
30th Jun 2023
reviewed by 'Michael Upton'
23rd Sep 2022
reviewed by 'Disappointed'
29th Jun 2021
reviewed by 'Claire'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £130,000 | £380,000 |
| Lettings | 100% | 50% | £750 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 2 | 0 | 2 | 3 | 1 | 1 | 2 | 0 | 1 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Jun 18,2024
Jun 18,2024
1
people found
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this helpful
I am looking to sue this company for gross negligence regarding the letting of my property. The letting was badly mismanaged with a number of serious errors, and ended up with the property being used as a cannabis farm with massive damage caused.
Staves did ...
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Jan 11,2024
Jan 11,2024
0
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Rented a house via this estate agent and the service was great. The team were friendly, quick responding to any emails and happy to answer any questions we had. Communication was excellent and kept us informed every step of the way....
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Jan 10,2024
Jan 10,2024
0
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Staves were excellent in all areas, could not recommend them enough!...
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Jun 30,2023
Jun 30,2023
1
people found
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An absolute * of an organisation. Moved in 2 years ago, they gave us one set of keys for 2 people then claimed we lost a set, on the way from their office to the front door. It took them 6 weeks to give us a key to ...
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Sep 23,2022
Sep 23,2022
0
people found
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I and my partner were looking to rent a property near Sheffield and we reached out to Staves Estate Agents. They promised us a viewing of a house we liked, but when we went there, agent wasn't anywhere near the property, and we couldn't get ...
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Jun 29,2021
Jun 29,2021
2
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If I could give less an one star I would. They let a property for me. When I return home my house had damage to it. They never used the tenants despoit so I could fix the work. The reason was they never took inventory ...
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Oct 31,2020
Oct 31,2020
0
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We had an offer accepted on our new house in January and were resigned to losing out when the first lockdown was announced.
Nevertheless the team at Staves worked tirelessly to get everything over the line quickly and we’ve now been in the house ...
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Mar 17,2020
Mar 17,2020
0
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Robert and Ben have helped us with our sale and purchase. Nothing has been too much trouble for them. Full marks to them for their courteous manners and helpfulness. We have just moved to our new property with the help of Robert and Ben....
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Jul 09,2019
Jul 09,2019
4
people found
this helpful
this helpful
If your a home owner avoid using this company. Arranged an appointment to view a property at 532 Staniforth Road S9 and was running late by 15 minutes coming from London. Called up the estate agent and spoke to Ben to let them know we are running ...
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May 17,2018
May 17,2018
0
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I live abroad and I have just sold my flat in the UK. I was very unfamiliar with the UK selling process, and I actually had quite a negative experience with my legal representation. Staves were excellent. They responded to my questions and concerns about ...
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Comment on agent fees
appropriate
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Aug 11,2017
Aug 11,2017
2
people found
this helpful
this helpful
I don't way your company keep delete the review the only reason your company don't want the other public people know how you did to your client stop put the trap around don't waste people money and time and your need to remember until today ...
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Sep 13, 2017
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(3)
We were unable to contact you when the higher offer came in as you were not answering your phone. We therefore notified your solicitor of the situation.
I take offence to your statement that we do not take care of our clients and that we are only interested in our commission. This is just simply not the case and is a totally unsubstantiated and false claim.
Again, I am very sorry that you remain dissatisfied with the situation. I am happy to set up a meeting to discuss this further with yo ...
Oct 21,2015
Oct 21,2015
3
people found
this helpful
this helpful
I recently sold my house through Staves in Dronfield and was very impressed with their service. I found them to be very professional and much more approachable the agents I've dealt with in the past. The photos and brochures were great and they achieved a ...
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May 14,2014
May 14,2014
13
people found
this helpful
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No many staff so always got answer phone and could never get to speak to anyone.
Trying to buy a house at the moment through them. Our offer was accpeted, we are about a week from excahnge of contracts and they have now re-marketed the ...
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Jan 06,2014
Jan 06,2014
12
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To start with I was impressed with the service I received when we had our estimation. Choosing this agency over the others I'd arranged viewing with. I liked the fact it was a local firm. However when trying to sell my property (which they didn't) ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:09 AM 21/10/2015 by James Staves
