Stanley and Partners
4.3/5, 35 reviews
77% recommended
86% lettings valuation accuracy
80% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 35
21st May 2022
reviewed by 'Josh&Emma'
“Shameful behaviour. Borderline harassment. No respect or care given to their tenants. Make excuses and have lied publicly in response ......”
6th May 2021
reviewed by 'Happy'
“I've been letting a house in Lewes through Stanleys for approximately four years. During that time I've found them friendly ......”
30th Oct 2020
reviewed by 'Louise'
“Do not flatter yourselves as a company that nobody would leave a negative review.! You’re a rubbish, useless company. ......”
29th Sep 2020
reviewed by 'Paul'
“Do not use this agency. They gave me false information about a property that I was looking to rent, and ......”
11th Jun 2020
reviewed by 'Kelly'
“I hadn't rented for over 16 years and so pleased never going to have to again! Overall very poor service by ......”
5th Jun 2020
reviewed by 'Derek'
“Jody is very helpful and professional and a pleasure to deal with. Have been with this company over five years....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 86% 80% £750 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 1 16 5 0 0 0 0 0 2
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Stanley and Partners Branches (view all 2)
Burgess Hill, RH15
Lewes, BN7

“Shameful behaviour. Borderline harassment. No respect or care given to ......”

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May 21,2022
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By: 'Josh&Emma'
May 21,2022
1 people found
this helpful
Shameful behaviour. Borderline harassment. No respect or care given to their tenants. Make excuses and have lied publicly in response to our Google review. We can evidence our review to be fact. We can evidence the utterly horrendous response to be lies. This agency clearly ...
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“Highly recommended...”

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May 06,2021
Minithumbup
By: 'Happy'
May 06,2021
0 people found
this helpful
I've been letting a house in Lewes through Stanleys for approximately four years. During that time I've found them friendly yet professional, and very efficient, even on the rare occasions that there have been problems. My impressions is that the fact that they only deal ...
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“Do not flatter yourselves as a company that n......”

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Oct 30,2020
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By: 'Louise'
Oct 30,2020
4 people found
this helpful
Do not flatter yourselves as a company that nobody would leave a negative review.! You’re a rubbish, useless company. I have been in touch with your company as a representative and you couldn’t more appalling....
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“Do not use this agency. They gave me false in......”

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Sep 29,2020
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By: 'Paul'
Sep 29,2020
3 people found
this helpful
Do not use this agency. They gave me false information about a property that I was looking to rent, and then once I had paid my deposit, it all started to unravel. The staff are ill informed and ostensibly untrained. They refused to refund my £295 ...
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“Rented house...”

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Jun 11,2020
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Jody
By: 'Kelly'
Jun 11,2020
4 people found
this helpful
I hadn't rented for over 16 years and so pleased never going to have to again! Overall very poor service by Stanley and Partners. Jody was always very professional and courteous though and would action requests very promptly. The rent was extortionate for what was a ...
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“Jody is very helpful and professional and a p......”

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Jun 05,2020
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By: 'Derek'
Jun 05,2020
0 people found
this helpful
Jody is very helpful and professional and a pleasure to deal with. Have been with this company over five years....
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“I have been with Stanleys for over ten years.......”

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Mar 04,2020
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By: 'Gillian'
Mar 04,2020
0 people found
this helpful
I have been with Stanleys for over ten years. During that time they have delivered a consistently high standard of service in all aspects of the business, from finding reliable tenants, to dealing with property maintenance issues and legalities, to giving knowledgeable advice. Above all, ...
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“Our experience with Stanley & Partners throug......”

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Feb 25,2020
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Jody
By: 'gisele'
Feb 25,2020
0 people found
this helpful
Our experience with Stanley & Partners through the services of Jody Courtney was extremely professional and made the acquiring of our new home a very pleasant and stress free time. We would certainly recommend these services to anyone looking for a rented home. Gisele & Ian Edwards...
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“The team at Stanley and Partners have been co......”

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Feb 20,2020
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James
By: 'Peter'
Feb 20,2020
1 people found
this helpful
The team at Stanley and Partners have been consistently excellent. Always available and all issues with property dealt with swiftly as they occurred. Highly recommended....
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“James and his team were very professional, he......”

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Feb 18,2020
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James
By: 'Liz'
Feb 18,2020
1 people found
this helpful
James and his team were very professional, helpful and supportive in finding a new tenant for my property. I would have no hesitation in recommending them and I will certainly be using them again when the time comes....
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“We have used Stanley and Partners since 2012 ......”

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Feb 10,2020
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Jody
By: 'Jane'
Feb 10,2020
0 people found
this helpful
We have used Stanley and Partners since 2012 and found them to be professional, thorough and friendly service. They offer sound advice on property and tenant issues and be relied upon to respond to issues in a timely way. Good communication, fair rates, friendly service....
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“As a Landlady, I have used S&P to manage my p......”

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Jan 21,2020
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Jody
By: 'Saira'
Jan 21,2020
0 people found
this helpful
As a Landlady, I have used S&P to manage my property for many years. Joanna, Jodie and James have all shown utmost consistency in their commitment and professionalism. I would highly recommend them....
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“Read the small print in your contract...if yo......”

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Jan 13,2020
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By: 'Jeremy'
Jan 13,2020
1 people found
this helpful
Read the small print in your contract...if you have a pet you will lose 25% of your deposit. We had £300 of our security deposit held back despite leaving the property in immaculate condition we were charged approx £150 for a professional clean which was completely un ...
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“Helpful, efficient and friendly...”

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Nov 28,2019
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Jody
By: 'Jason'
Nov 28,2019
0 people found
this helpful
Very helpful and prompt to aid with any problems or concerns. Efficient with administration yet friendly in correspondence. I would be happy to rent with them again in the future and would be glad to recommend them to others. Jody, in particular, has been ace ...
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“Great service...”

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Nov 25,2019
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Joanna
By: 'Alice'
Nov 25,2019
0 people found
this helpful
Joanna Petty was my main contact and was always quick to respond to any email. We had no issues at all during our one year rental period with Stanley & Partners so great experience all in all!...
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“Excellent letting agent with first class cust......”

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Oct 25,2019
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By: 'Adam'
Oct 25,2019
0 people found
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Excellent letting agent with first class customer service. As a tenant they have always been helpful and friendly. 10 out of 10!...
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“Great letting agent, Jody is very efficient a......”

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Jul 25,2019
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By: 'Louise'
Jul 25,2019
0 people found
this helpful
Great letting agent, Jody is very efficient and informative and deals with maintenance issues in a timely fashion. We have been renting with Stanley & Partners for a few years now and they have been great!...
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“Excellent Service...”

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Jul 08,2019
Minithumbup
By: 'Gowrie'
Jul 08,2019
0 people found
this helpful
After more than 30 year of a professional personal relationship as both a tenant and absentee landlord, I very sadly said farewell to a valued old friend " Stanley & Partners Letting Agents. My relationship with this caring efficient and most professional family business began with James Stanley ...
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“Very professional and friendly service and ca......”

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Jun 21,2019
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Jody
By: 'Claire'
Jun 21,2019
2 people found
this helpful
Very professional and friendly service and catered for all our needs. Would highly recommend. Jody and joanna are extremely helpful and a credit to there job....
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By: james stanley
Jun 24, 2019
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Thank you for your kind review. ...

“Thoroughly recommend...”

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May 15,2019
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James
By: 'Jeremy'
May 15,2019
0 people found
this helpful
When letting my house 2 years ago I specifically chose a lettings only agent and can thoroughly recommend Stanley and Partners. With their professional, efficient and friendly approach James, Elisha and Lynda are a pleasure to deal with and provide an outstanding service....
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“Fabulous service...”

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May 13,2019
Minithumbup
By: 'Guy'
May 13,2019
1 people found
this helpful
Such a professional and friendly company who CARE about their tenants. We have been in our property a year, it only takes a call to the agent and they deal with any problems really quickly. It's a small independent organisation, so you speak to the ...
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Comment on agent fees
Market rate
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“Excellent Service...”

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Apr 12,2019
Minithumbup
By: 'Anna'
Apr 12,2019
1 people found
this helpful
I would highly recommend Elisha at Stanley and Partners. She comes back to emails extremely quickly and has always been very efficient, sorting out any issues we have had very quickly. He is friendly and approachable. The best agent we've had....
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“We would highly recommend this Agent...”

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Apr 12,2019
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Jody
By: 'Jeremy'
Apr 12,2019
0 people found
this helpful
Having just sold our property and decided to move into rented for the 1st time in nearly 15 years we were surprised to learn this is quite a thorough process but Jody has been really helpful throughout the whole process and been extremely efficient in answering ...
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Comment on agent fees
Good
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“Landlord support...”

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Apr 03,2019
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Jody
By: 'Terri'
Apr 03,2019
0 people found
this helpful
I recently had to replace a fence and took the opportunity to remove a tree at the same time. Jody visited the property and reassured the neighbours (who were concerned about security). Jody took care of obtaining quotes, and getting the work done promptly, in ...
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Good
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“First class service...”

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Mar 18,2019
Minithumbup
By: 'Ian'
Mar 18,2019
0 people found
this helpful
My wife and I needed to rent a property at short notice and Jody pulled out all the stops to make it happen. Arranging the viewing straight away, expediting the reference checks, meeting us out of hours in order to sign paperwork… the service was ...
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“Landlord...”

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Feb 18,2019
Minithumbup
By: 'John'
Feb 18,2019
1 people found
this helpful
Stanley and Partners have been acting for me for nearly 20 years. They provide me with a highly professional service built on many years experience at a very fair price and remain my preferred letting agency in Lewes....
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Comment on agent fees
Very fair.
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“Friendly and efficient...”

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Feb 08,2019
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Joanna
By: 'J'
Feb 08,2019
1 people found
this helpful
Joanna is very personable, professional and quick to respond to any concerns / issues we have had relating to the property. Our move was smooth which was great....
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“Amazing!!!...”

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Jan 23,2019
Minithumbup
By: 'Charlotte'
Jan 23,2019
0 people found
this helpful
Elisha has been incredibly helpful, very understanding, and very quick to respond to anything which needs to be dealt with, in regards to the house and communicating with the landlord. She is always very very approachable, friendly and professional and I wouldn't hesitate to recommend ...
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Good
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“Fantastic service from start to finish...”

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Jan 21,2019
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James
By: 'Mark'
Jan 21,2019
0 people found
this helpful
James has been fantastic throughout the process. He has responded to emails immediately and nothing has been too much trouble. Highly recommend...
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“Pleasant. Efficient. Easy to deal with...”

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Dec 20,2018
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Sarah
By: 'Sarah'
Dec 20,2018
1 people found
this helpful
We have rented our property as landlords through Stanley & Partners for 9 years. Prior to that we were tenants for a couple of years. Stanleys is a very pleasant. easy to deal with agent. I highly recommend...
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Comment on agent fees
Average fees
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Stanley and Partners

Regional Awards won by Stanley and Partners

Individual Branch Awards

Burgess Hill, RH15



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