Springbok Properties
4.7/5, 4266 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Latest Reviews

 View all Reviews 4266
Featured Review
a
reviewed by 'Lara'
“I've heard selling your house is difficult, but it has not been for us. From the moment we signed with ......”
Featured Review
a
reviewed by 'Garry Walton'
“I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing ......”
Featured Review
a
reviewed by 'Giles'
“I came across their website on facebook and decided to give them a call. I initially spoke to Amy who ......”
Featured Review
a
reviewed by 'Neil'
“When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known ......”
Featured Review
a
reviewed by 'Ahmad Yadgari'
“I can wholeheartedly recommend Springbok Properties if you’re planning to buying house Excellent service and very responsive from all ......”
23rd Nov 2024
reviewed by 'Conor'
“Very quick and easy service and experience throughout with great communication from my sales negotiator Marc, even at unsociable times. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 13 16 3 1885 170 1669 101 173 96
Areas covered
  • National
Address

Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: 00:00 - 00:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall
Latest Properties

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Springbok Properties Image 1
Featured Review
a

“Our selling process...”

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Apr 24,2024
Minithumbup
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Marc
By: 'Lara'
Apr 24,2024
2 people found
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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By: Springbok Customer Services
Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
Featured Review
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“I recently had the pleasure of working with ......”

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Apr 22,2024
Minithumbup
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Ernest
By: 'Garry Walton'
Apr 22,2024
0 people found
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process. Moreover, my agent, Ernest, ...
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Featured Review
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“Smooth Process...”

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Apr 17,2024
Minithumbup
By: 'Giles'
Apr 17,2024
0 people found
this helpful
I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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By: Springbok Customer Services
Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Featured Review
a

“When I decided to sell my property I looked a......”

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Apr 15,2024
Minithumbup
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James
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Natalie
By: 'Neil'
Apr 15,2024
0 people found
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try. I was pleasantly surprised at the valuation they gave & decided to ...
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By: Springbok Customer Services
Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
Featured Review
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“I can wholeheartedly recommend Springbok Prop......”

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Apr 10,2024
Minithumbup
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James
By: 'Ahmad Yadgari'
Apr 10,2024
0 people found
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house Excellent service and very responsive from all of the team Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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By: Springbok Customer Services
Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Amazing!...”

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Mar 27,2019
Minithumbup
By: 'Mohsin'
Mar 27,2019
0 people found
this helpful
Only been with springbok one week and sale already agreed, Razan and Lewis have been fantastic, very prompt and helpful with their responses, would highly recommend, I hope the rest of the process is as smooth as it has been so far!...
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“Dealing with Lewis was easy...”

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Mar 26,2019
Minithumbup
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Lewis
By: 'Eric'
Mar 26,2019
0 people found
this helpful
The daunting task of selling our property was made so easy by being in the hands of Lewis, his knowledge of our needs helped the process flow too conclusion...
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Comment on agent fees
The fees explained too us where compatible with the market
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“Kept informed at all times...”

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Mar 20,2019
Minithumbup
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Lewis
By: 'Tom'
Mar 20,2019
0 people found
this helpful
Louis buddle was the guy who kept me informed at all times I had lots of people coming into my house to have a look around they were good people I think everybody was vetted very well all over it was a pleasant experience as ...
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Comment on agent fees
Good
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“Property sale...”

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Mar 16,2019
Minithumbup
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Natalie
By: 'Mark&sue'
Mar 16,2019
0 people found
this helpful
Natalie was very polite professional friendly and helpful from start to finish nothing to much trouble for her highly recommend springbok properties to everyone...
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Comment on agent fees
Little pricey but does include all solicitors fees aswell
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“Outstanding...”

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Mar 15,2019
Minithumbup
By: 'Zoe'
Mar 15,2019
0 people found
this helpful
Our property went on the market in November with a local estate agent. Despite having over 12 viewings we'd had no offers and very little feedback. So, after 3 months we thought we'd try Springbok. Sam initially explained how Springbok work and took the photos (which looked ...
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Comment on agent fees
Considering the fees also include the solicitor service, I don't think it's a bad price to pay for such a quick sale.
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“Quick responses...”

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Mar 13,2019
Minithumbup
By: 'Dom'
Mar 13,2019
0 people found
this helpful
Really quick responses and we're very helpful. I recommend them. Went above and beyond. Kept me up to date...
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Comment on agent fees
N/a
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“Good Stuff!...”

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Mar 12,2019
Minithumbup
By: 'Lou'
Mar 12,2019
0 people found
this helpful
Good communication and chasing. Always east to get hold of when needed. Not once did i feel that I was kept out of the loop....
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Comment on agent fees
Fee's are slightly on the high side if I am honest.
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“good service...”

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Mar 10,2019
Minithumbup
By: 'jano142'
Mar 10,2019
0 people found
this helpful
Becci was quick with information making the sale an easy and trouble free. Always got back to me if she missed my calls and pushed to get over the finishing line asap. Thank you...
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Comment on agent fees
Very expensive
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“Fantastic service...”

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Mar 05,2019
Minithumbup
By: 'Phoenix'
Mar 05,2019
0 people found
this helpful
My first time buying a house and this company made the process a lot easier for me! The lady that handled my case,Becci Kennerley, was always available to answer my questions :)...
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“Excellent service...”

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Mar 04,2019
Minithumbup
By: 'John'
Mar 04,2019
0 people found
this helpful
Very helpful and made the process easy and stress free. Always kept me informed of the progress at every step. Brilliant...
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Comment on agent fees
Good
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“Feedback...”

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Mar 01,2019
Minithumbup
By: 'Barry'
Mar 01,2019
0 people found
this helpful
Ben Taylor has been very good in supplying feedback to me and my sister. his response in getting the best deals has been brilliant...
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Comment on agent fees
fair
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“Friendly service...”

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Mar 01,2019
Minithumbup
By: 'LC'
Mar 01,2019
0 people found
this helpful
Ben was really helpful throughout the process. Even when I had difficulty getting in contact with the estate agent he would ring back promptly and leave messages to keep me updated....
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“Good...”

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Feb 28,2019
Minithumbdown
By: 'Lee'
Feb 28,2019
0 people found
this helpful
Good service. can occasionally be hard to get in contact with but will always call back if missed. Would recommend Ben Taylor....
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“Quick service...”

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Feb 28,2019
Minithumbup
By: 'Jonny'
Feb 28,2019
0 people found
this helpful
Impressed with the quick service. Offer agreed and accepted within minutes after viewing. Helpful in sorting out certificates I asked to see....
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“Excellent service...”

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Feb 28,2019
Minithumbup
By: 'Alex'
Feb 28,2019
0 people found
this helpful
Sale completed yesterday, which marks the last step in the pleasant customer journey I experienced with Springbok. The contact was regular and of good quality, no nasty surprises came up. All like a well lubricated machine. I recommend these highly....
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Comment on agent fees
Price was upfront and straight away. You get better value the more expensive your house is.
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“Checks...”

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Feb 28,2019
Minithumbdown
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Joanne
By: 'Coop'
Feb 28,2019
1 people found
this helpful
Wasn't pleased as checks on their clients were not done. I've had bailiffs at the door for them and the police*...
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Comment on agent fees
I didn’t pay these
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“Quick response...”

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Feb 27,2019
Minithumbup
By: 'Lea'
Feb 27,2019
0 people found
this helpful
Really appreciate how quickly everything has gone so far. Quick responses and really polite staff. Thank you for what has been done so far not quite there yet but the finish line should hopefully not be to far....
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“Ben Taylor...”

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Feb 26,2019
Minithumbup
By: 'Satisfied'
Feb 26,2019
0 people found
this helpful
Very pleased with the service overall. Updates were regular and they/he generated a constant (surprising) stream of viewers. Springbok certainly lived up to their reputation as outlined in their 'brochure'....
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Comment on agent fees
Seems a bit high but they certainly got the job done in a relatively short time.
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“Very quick sale....”

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Feb 26,2019
Minithumbup
By: 'Julie'
Feb 26,2019
0 people found
this helpful
I was kept informed at all times by a friendly member of staff who was very professional whilst maintaining a a friendl manner....
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“Hardworking...”

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Feb 20,2019
Minithumbup
By: 'Selima'
Feb 20,2019
0 people found
this helpful
Jonathan is hardworking, a good salesman and gives really good advice alongside being efficient and prompt getting the job done quickly! Can't thank him enough...
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Comment on agent fees
A little bit expensive however for staff like Jonathan the price is justified
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“Brilliant...”

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Feb 19,2019
Minithumbup
By: 'Lindyloo'
Feb 19,2019
0 people found
this helpful
Springbok were very good.One particular agent was outstanding he is Ahmed Seddon from start to finish ,always on the orher end of the phone to answer all my questions.Very big thankyou Ahmed.Regards Linda....
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Comment on agent fees
Par for the course
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“Always avalible...”

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Feb 19,2019
Minithumbup
By: 'Wayne'
Feb 19,2019
0 people found
this helpful
My experience was fantastic from the start and Ahmed was brilliant and always kept me fully up to speed and always answered any questions I had in quick time....
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Comment on agent fees
Ok
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“Viewings...”

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Feb 13,2019
Minithumbup
By: 'Ian'
Feb 13,2019
0 people found
this helpful
Jonathan kept us up to date with all the viewings and was very curtious on the phone very polite and a lovely man to speak too....
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Comment on agent fees
Good
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“Bad experience...”

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Feb 11,2019
Minithumbdown
By: 'Andrew'
Feb 11,2019
2 people found
this helpful
What a difficult experience buying a property. Lack of communication, direction and overall situation incredibly poor. Shockingly advertised also including photos....
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Comment on agent fees
Average
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“Completed!...”

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Feb 07,2019
Minithumbup
By: 'Sue'
Feb 07,2019
0 people found
this helpful
Slightly more expensive than other high street agents but, after two potential sales fell through with other agents, thought I'd give Springbok a try. Both Kiran Thomson, Senior Sales negotiator, and Becci Kennerley, Sales Progressor were extremely professional and managed to achieve a faster than ...
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Comment on agent fees
Slightly more expensive than other high street agents
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“Really pleased with Ryan's professional manner. He was in the ball at every stage keeping us informed and working hard to get us a sale...”

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Feb 07,2019
Minithumbup
By: 'Caroline'
Feb 07,2019
0 people found
this helpful
Ryan kept us Informed at every stage. He got us all the info we needed, chased viewers for feedback and we are really pleased with the service we have received....
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Comment on agent fees
High fees but happy to pay more for good service and quick sale
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“Very pleased with experience with springbok...”

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Feb 06,2019
Minithumbup
By: 'Denise'
Feb 06,2019
0 people found
this helpful
Pleased with experience from start to finish especially to Jonathan gartside for the help and good communication . Followed my instruction...
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Comment on agent fees
Little expensive
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“Ryan...”

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Jan 29,2019
Minithumbup
By: 'Karen'
Jan 29,2019
0 people found
this helpful
Ryan took over the sale of our property we were about to give notice, as we were very unhappy with our previous agent.Ryan has delt with the sale of our property very professional we got the price we were asking for thank you Ryan ...
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“Brilliant...”

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Jan 28,2019
Minithumbup
By: 'R'
Jan 28,2019
0 people found
this helpful
Ben, is polite, professional, positive at all times and efficient in his methods of operation. Always extending extensive help at all times. A credit to your company....
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Comment on agent fees
good
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“From start to finish Ahmed kept us fully informed at all times & very polite, helpful & didn't try to pressurise us at any time....”

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Jan 28,2019
Minithumbup
By: 'Magallan'
Jan 28,2019
0 people found
this helpful
Efficient,informative , more than helpful at all times. Did a service which was all to do with doing the best for us. Thank you...
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Comment on agent fees
Very fair due to timescale of sale on property
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(118)
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(79)
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(50)
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

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