91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ...
show more
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Latest Reviews
View all Reviews 4266Featured Review
a
reviewed by 'Lara'
Featured Review
a
reviewed by 'Garry Walton'
Featured Review
a
reviewed by 'Giles'
Featured Review
a
reviewed by 'Neil'
Featured Review
a
reviewed by 'Ahmad Yadgari'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 93% | £21,500 | £35,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 140 | 13 | 16 | 3 | 1885 | 170 | 1669 | 101 | 173 | 96 |
Areas covered
- National
Address
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
Latest Properties
No Properties
Images & Videos
Featured Review
a
Apr 24,2024
Apr 24,2024
2
people found
this helpful
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 26, 2024
View all comments
(1)
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
Featured Review
a
Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process.
Moreover, my agent, Ernest, ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Apr 17,2024
Apr 17,2024
0
people found
this helpful
this helpful
I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18, 2024
View all comments
(1)
Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Featured Review
a
Apr 15,2024
Apr 15,2024
0
people found
this helpful
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try.
I was pleasantly surprised at the valuation they gave & decided to ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16, 2024
View all comments
(1)
Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
Featured Review
a
Apr 10,2024
Apr 10,2024
0
people found
this helpful
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house
Excellent service and very responsive from all of the team
Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 11, 2024
View all comments
(1)
We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
May 27,2019
May 27,2019
1
people found
this helpful
this helpful
We recently purchased a property through Springbok properties and we dealt with Megan Calvert, Megan was friendly, helpful and very professional and her knowledge resulted with our offer being accepted.
Megan made me feel at ease and was always in contact with me through the ...
read full review
read full review
Comment on agent fees
n/a
Was this helpful?
Yes
Yes
May 25,2019
May 25,2019
0
people found
this helpful
this helpful
Tom was superb in getting my purchase through despite some computer problems at my end
He stuck with it helped me a lot
Neil...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 25,2019
May 25,2019
0
people found
this helpful
this helpful
Tom was there for me through the whole journey of selling. Nothing was of trouble to him and delivered useful advise. House sold in a day. Made a very good phone friend , who was interested in me as a person and not just a negotiator. ...
read full review
read full review
Comment on agent fees
Acceptable
Was this helpful?
Yes
Yes
May 25,2019
May 25,2019
0
people found
this helpful
this helpful
Me and my husband are first time buyers and we couldn't fault the service we received from Kiran. He was prompt to answer all our questions even the stupid ones. He has been in contact us with every step and has reassured us in every ...
read full review
read full review
Comment on agent fees
Not applicable
Was this helpful?
Yes
Yes
May 24,2019
May 24,2019
0
people found
this helpful
this helpful
Ben was always friendly and helpful throughout the whole process. I would describe it as a positive experience and recommend to friends or family....
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2019
May 24,2019
0
people found
this helpful
this helpful
Becci always answered my emails and calls promptly and she was always on hand for any questions that I had. would highly recommend springbok services to friends and relatives looking for properties....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 23,2019
May 23,2019
0
people found
this helpful
this helpful
AFTER DECIDING TO GO WITH SPRINGBOK WE WERE PLACED IN THE HANDS OF TOM. THROUHOUT HE HAS KEPT US IN TOUCH & ALWAYS WELL INFORMED. HE IS AN ASSET TO YOUR BUSINESS....
read full review
read full review
Comment on agent fees
AVERAGE
Was this helpful?
Yes
Yes
May 22,2019
May 22,2019
0
people found
this helpful
this helpful
Megan was very friendly over the phone and was able to easily and quickly inform me of viewings as well as arrange viewings for me.
I understand that Megan then dealt with my Solicitor to organise the proposed purchase of the property....
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
May 21,2019
May 21,2019
0
people found
this helpful
this helpful
Lewis was helpful during the process, he replies on my queries proactively with suggestions. The market in London has not been great for the past year, it took longer than I initially thought it would be and I decided to withdraw from the process. Lewis ...
read full review
read full review
Was this helpful?
Yes
Yes
May 21,2019
May 21,2019
0
people found
this helpful
this helpful
Thomas kept me updated at all times very professional and friendly explaining everything along the way so that I had s good understanding of the procedure....
read full review
read full review
Comment on agent fees
Not too sure about this as I believe the fees where already put in place.
Was this helpful?
Yes
Yes
May 21,2019
May 21,2019
0
people found
this helpful
this helpful
Great quality service, always available to answer any questions and put my mind at ease. Its been a pleasure thanks very much. cheers Kelly x...
read full review
read full review
Comment on agent fees
No-one likes paying fee's lets be honest but it is what it is no complaints here :-)
Was this helpful?
Yes
Yes
May 20,2019
May 20,2019
0
people found
this helpful
this helpful
If I could give a zero rating, I would. 12 weeks, no viewings, had to take our own photos, no measurements or floor plan, poor advertising, poor customer service....
read full review
read full review
Comment on agent fees
How they have the nerve to charge such high fees for such poor service is beyond me.
Was this helpful?
Yes
Yes
May 29, 2019
View all comments
(1)
That's worrying as I have just moved from one estate agent to Springbok, Lou has been good but have had no contact since it went on last week. Bit worrying . Hope it works out ...
May 20,2019
May 20,2019
0
people found
this helpful
this helpful
Explained auction process and right to buy option very clearly. Sale negotiated within a few days with vendor and property removed from the market....
read full review
read full review
Was this helpful?
Yes
Yes
May 20,2019
May 20,2019
1
people found
this helpful
this helpful
we were let down by our first buyer. I contacted Springbok Properties and explained our situation and the short time scale we had to secure the house we wanted to buy in France.
They were very helpful and confident they could sell our property in ...
read full review
read full review
Comment on agent fees
A fair price for the work they put in.
Was this helpful?
Yes
Yes
May 20,2019
May 20,2019
0
people found
this helpful
this helpful
Ahmed has dealt with ourselves throughout the buying process, has helped us through it all, answering all of our questions promptly and keeping us up to date throughout the process. We are very happy with the service so far....
read full review
read full review
Comment on agent fees
I know nothing about fees but I am happy with what we have paid.
Was this helpful?
Yes
Yes
May 20,2019
May 20,2019
0
people found
this helpful
this helpful
Jay Khan has been excellent in keeping me up to date with information every step of the way. It was unfortunate that he was not my negotiator from the beginning...
read full review
read full review
Comment on agent fees
Very expensive fees, even more expensive than others. I would not have used this Agent if I was not convinced by the evaluator that they would sell my house for the evaluation price or more . This did not happen.
Was this helpful?
Yes
Yes
May 20,2019
May 20,2019
0
people found
this helpful
this helpful
Happy with service so far . Sold house in less than a week . Which we didn't expect. So overall very happy...
read full review
read full review
Comment on agent fees
Could be bit cheaper
Was this helpful?
Yes
Yes
May 19,2019
May 19,2019
0
people found
this helpful
this helpful
Ahmed gave us contact numbers for great mortgage advice and enabled us to get the home we wanted at a great price. Always kept in contact wherever possible....
read full review
read full review
Comment on agent fees
Unsure of fees as of yet
Was this helpful?
Yes
Yes
May 19,2019
May 19,2019
0
people found
this helpful
this helpful
Lewis was prompt in his reply to our first and subsequent requests to view, appreciative of our feedback and prompt to pass on our requests for information to the vendor...
read full review
read full review
Comment on agent fees
not applicable as purchaser but inevitably online details were less than comprehensive and being remote the negotiator is hamstrung in not having had the benefit of first hand inspection
Was this helpful?
Yes
Yes
May 18,2019
May 18,2019
0
people found
this helpful
this helpful
We were very anxious about our sale and had many questions for Kiran(a great big list!); he answered all our questions with great patience and understanding and even changed some bits and pieces on our House description for us while we were actually on ...
read full review
read full review
Comment on agent fees
Not cheap but good value.
Was this helpful?
Yes
Yes
May 18,2019
May 18,2019
0
people found
this helpful
this helpful
Springbok made selling our house an easy and stress free experience. They gave us honest advice and were super efficient throughout the process....
read full review
read full review
Was this helpful?
Yes
Yes
May 18,2019
May 18,2019
0
people found
this helpful
this helpful
Would like to commend Kiran for his diligence in keeping us informed throughout the process of my sale. He ensured that myself and my partner got the best possible price for our property with his excellent skills and expert advice....
read full review
read full review
Was this helpful?
Yes
Yes
May 17,2019
May 17,2019
0
people found
this helpful
this helpful
Jamie was in touch with me regularly, provided excellent advice and even negotiated an offer on my onward property, excellent service would definitely recommend Springbok....
read full review
read full review
Was this helpful?
Yes
Yes
May 16,2019
May 16,2019
0
people found
this helpful
this helpful
Very satisfactory contact by telephone. Very quickly responded to. All queries so far been dealt with satisfactory, Only problem was not being contacted by email as requested in first request by me for information when seeking information on property being offered for sale....
read full review
read full review
Comment on agent fees
Not applicable at this moment in time.
Was this helpful?
Yes
Yes
May 16,2019
May 16,2019
0
people found
this helpful
this helpful
Megan was very easy to deal with, friendly, and always responded or provided updates and feedback daily. I'd be more than happy to contact Springbok again when purchasing properties....
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
May 16,2019
May 16,2019
0
people found
this helpful
this helpful
Good communication from Ahmed and I was kept up to date with all the details. Viewings were easy to book and given lots of options....
read full review
read full review
Was this helpful?
Yes
Yes
May 16,2019
May 16,2019
0
people found
this helpful
this helpful
First time dealing with Springbok Properties for a purchase, terms and conditions were quite offputting, but Ryan explained everything and forwarded them to our solicitors for comment. Was easy to contact, and returned missed calls promptly. Cannot make further comment as the purchase has not ...
read full review
read full review
Comment on agent fees
The administration fee is quite high, considering one would not normally pay an agent to purchase a property
Was this helpful?
Yes
Yes
“Ryan has been absolutely fantastic in every aspect. I am a first time buyer and he has helped me to understand the process step by step....”
May 15,2019
May 15,2019
0
people found
this helpful
this helpful
As a first time buyer and not sure about any of the process, Ryan made this scary point in my life a breeze. He's explained everything I needed answering throughorly, and answered emails and phone calls rapidly. Excellent....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 15,2019
May 15,2019
0
people found
this helpful
this helpful
At a difficult time selling my late dads property, Jamie ensured a smooth sales process with regular updates, and did his best to get us the right price! Thank You...
read full review
read full review
Comment on agent fees
Good - I work full time so having an all inclusive fee worked best for us.
Was this helpful?
Yes
Yes
May 14,2019
May 14,2019
0
people found
this helpful
this helpful
Jamie was very thorough, easy to contact and dealt with everything in a speedy manner. He handled everything which let us get on with our daily duties....
read full review
read full review
Was this helpful?
Yes
Yes
Natalie
(281)
Ernest
(214)
Lewis
(155)
Jessica
(118)
Annie
(79)
Charlotte
(78)
Thomas
(71)
Craig
(62)
Jamie
(60)
James
(53)
Jessica
(52)
Jess
(50)
Marc
(50)
Anna
(39)
Becci
Alex
(28)
Jessica
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Best Online and Hybrid Agent in the UK 
Best Estate Agent in the UK (Sales) 
