Springbok Properties
4.7/5, 4269 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Latest Reviews

 View all Reviews 4269
Featured Review
a
reviewed by 'Lara'
“I've heard selling your house is difficult, but it has not been for us. From the moment we signed with ......”
Featured Review
a
reviewed by 'Garry Walton'
“I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing ......”
Featured Review
a
reviewed by 'Giles'
“I came across their website on facebook and decided to give them a call. I initially spoke to Amy who ......”
Featured Review
a
reviewed by 'Neil'
“When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known ......”
Featured Review
a
reviewed by 'Ahmad Yadgari'
“I can wholeheartedly recommend Springbok Properties if you’re planning to buying house Excellent service and very responsive from all ......”
27th Nov 2024
reviewed by 'jimmy'
“Anyone thinking of using springbok properties don't hesitate or worry as from my experience it was handled in a professional ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 14 16 3 1887 170 1670 101 173 97
Areas covered
  • National
Address

Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: 00:00 - 00:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall
Latest Properties

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Featured Review
a

“Our selling process...”

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Apr 24,2024
Minithumbup
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Marc
By: 'Lara'
Apr 24,2024
2 people found
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Was this helpful? Yes
By: Springbok Customer Services
Apr 26, 2024
View all comments (1)
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
Featured Review
a

“I recently had the pleasure of working with ......”

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Apr 22,2024
Minithumbup
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Ernest
By: 'Garry Walton'
Apr 22,2024
0 people found
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process. Moreover, my agent, Ernest, ...
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Featured Review
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“Smooth Process...”

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Apr 17,2024
Minithumbup
By: 'Giles'
Apr 17,2024
0 people found
this helpful
I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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By: Springbok Customer Services
Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Featured Review
a

“When I decided to sell my property I looked a......”

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Apr 15,2024
Minithumbup
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James
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Natalie
By: 'Neil'
Apr 15,2024
0 people found
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try. I was pleasantly surprised at the valuation they gave & decided to ...
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By: Springbok Customer Services
Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
Featured Review
a

“I can wholeheartedly recommend Springbok Prop......”

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Apr 10,2024
Minithumbup
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James
By: 'Ahmad Yadgari'
Apr 10,2024
0 people found
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house Excellent service and very responsive from all of the team Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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By: Springbok Customer Services
Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Great so far!...”

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Jun 18,2019
Minithumbup
By: 'KC'
Jun 18,2019
0 people found
this helpful
Dealing with Springbok has been quick and easy. Megan was great in picking up my enquires about the property and arranging viewings etc. Would definitely recommend....
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“Great service, Would recommed to friends....”

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Jun 17,2019
Minithumbup
By: 'Dave'
Jun 17,2019
0 people found
this helpful
Found his service to be very useful and he assisted with all aspects of the transaction.Would use his service again...
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Comment on agent fees
Good
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“Easy t use...”

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Jun 17,2019
Minithumbup
By: 'Happy'
Jun 17,2019
0 people found
this helpful
I was dubious as to how quick a sale could be achieved, but sold within 2 weeks of using the company. Not always able to contact my rep straight away but voice mails work and did get prompt replies!...
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Comment on agent fees
Reasonable
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“Excellent sales advisor...”

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Jun 15,2019
Minithumbup
By: 'Dan'
Jun 15,2019
0 people found
this helpful
Ahmed was excellent from the first point of contact. Communication was frequent and clear throughout and he made the process of purchasing the house seamless. Springbok have an excellent process for purchasing a house swiftly and their fees are very cheap....
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Comment on agent fees
Good
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“Ahmed was efficient...”

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Jun 14,2019
Minithumbup
By: 'Gill'
Jun 14,2019
0 people found
this helpful
I was very pleased with Ahmed Seddon's professionalism. He answered all my queries,responded well when I had some problems with providing information and was able to help me...
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“Ben is a superstar!...”

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Jun 13,2019
Minithumbup
By: 'Nicole'
Jun 13,2019
0 people found
this helpful
Ben was an amazing part of our journey keeping in constant contact conducting himself in a professional and friendly manner at all times. A pleasure to work with....
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“Efficient, friendly and easy to talk to....”

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Jun 13,2019
Minithumbup
By: 'Steve'
Jun 13,2019
0 people found
this helpful
From the first point of contact to today everything has been so easy, we were with a high street estate agent for 15 weeks with no joy then we came across springbok by accident and after only 2 weeks we have now accepted an offer on our ...
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Comment on agent fees
Good
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“Great...”

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Jun 13,2019
Minithumbup
By: 'LH'
Jun 13,2019
0 people found
this helpful
Fast and easy. Ahmed dealt with the process and solved any issues to allow for a smooth procrss. Thanks Ahmed....
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Comment on agent fees
Good
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“Very good...”

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Jun 12,2019
Minithumbup
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Thomas
By: 'Pribus'
Jun 12,2019
0 people found
this helpful
Very good customer care, fast and cooperative. Thomas informed me about important things also gave me useful tips. Very satisfied....
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“Excellent service...”

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Jun 12,2019
Minithumbup
By: 'Olu'
Jun 12,2019
0 people found
this helpful
Jay has been quite proactive with following up with a 'not so helpful' Vendor. He has written several emails and has given us frequent updates....
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Comment on agent fees
Not at that stage yet
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“Fantastic!...”

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Jun 11,2019
Minithumbup
By: 'Mr.'
Jun 11,2019
0 people found
this helpful
Junaid was brilliant always kept me informed throughout the process. Did his upmost best to promote our property. In a short time he helped us sell the house and for the price we were looking for. Cannot thank him enough for all his efforts. Much ...
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Comment on agent fees
Fees are inclusive of legal representation overall I would pay it as they got me the price i needed.
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“Top Company...”

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Jun 10,2019
Minithumbup
By: 'Rachel'
Jun 10,2019
0 people found
this helpful
Fantastic company. Top notch support. Brilliant faultless communication. Excellent customer service from Ben, and the other staff we had dealings with. From our first call to make enquiries about the best possible route to selling our house quickly, to the call from Ben to say ...
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Comment on agent fees
We are paying a higher fee due to selling through auction, but as everything is included and there is no hassle for us, can't really complain.
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“Wonderful experience...”

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Jun 10,2019
Minithumbup
By: 'Amber'
Jun 10,2019
0 people found
this helpful
Megan has been fabulous to deal with. Very understanding of our circumstances and always on the other end of the phone or email with word of encouragement. She is very professional but also feels like a friend....
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Comment on agent fees
More expensive but they work quick and efficient.
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“Top Service...”

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Jun 08,2019
Minithumbup
By: 'Andrew'
Jun 08,2019
0 people found
this helpful
From the 1st contract to receiving an offer Ben fully understood what we needed and made sure no time was wasted in selecting the correct client to view our property. With only 2 viewings with people who were pre Selected with the right criteria we received ...
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Comment on agent fees
Since dealing with our property Bed never stopped chasing to secure us a quick sale and as we knew the fixed cost up front we know what we have to secure our next home, and at a price that we felt was very fare
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“Review...”

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Jun 07,2019
Minithumbup
By: 'G'
Jun 07,2019
0 people found
this helpful
Ben Taylor was very helpful with the transition of purchasing 20 Kestrel Drive in Doncaster Slight hiccup with email for some odd reason Bens original email never landed however all was resolved in the end....
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Comment on agent fees
No comment
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“Communication...”

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Jun 07,2019
Minithumbup
By: 'Emma'
Jun 07,2019
0 people found
this helpful
My first contact with Springbrook was a bit tricky, as it feels that you calling in national center. It was difficult for them to locate the property. It did feel a bit concerning... I call them back few times to chase,as I wanted to ...
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“mr bruce forrest...”

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Jun 05,2019
Minithumbup
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Lewis
By: 'bruce'
Jun 05,2019
0 people found
this helpful
lewis is extremely helpful always polite he has kept us informed every step of the way made the experience as stress free as possible ....
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about averagebruce forrest
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“Awesome Sales Negotiator...”

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Jun 04,2019
Minithumbup
By: 'Hamid'
Jun 04,2019
0 people found
this helpful
Junaid was a pleasant and respectful negotiator who dealt with the initial process of acquisition very professionally. I would definitely recommend him....
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good
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“Good service...”

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Jun 04,2019
Minithumbup
By: 'Tom'
Jun 04,2019
0 people found
this helpful
The service was good. The person I spoke to was kind and polite and helpful. Just happy with the good service...
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Comment on agent fees
Good
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“Difficult sale...”

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Jun 03,2019
Minithumbup
By: 'Penni'
Jun 03,2019
0 people found
this helpful
We had a property that had not sold in 12 months before we went to Springbok. The property was never going to be an easy sell, but Ben kept at it and finally got us the sale we desperately needed....
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Comment on agent fees
High, but worth it
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“Superb Service...”

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Jun 03,2019
Minithumbup
By: 'Derek'
Jun 03,2019
0 people found
this helpful
Cannot fault the service we received, Very much appreciated. Jemila done everything she said she would do with efficiency and politeness. First Class....
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Comment on agent fees
A little high but you get what you pay for.
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“Prompt and Helpful...”

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Jun 03,2019
Minithumbup
By: 'TAS'
Jun 03,2019
0 people found
this helpful
J was extremely responsive and helpful with our enquiry, and ensured that we were able to view the property quickly. He then went the extra mile to help secure the sale and make things run smoothly between ourselves and the vendor....
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“Sale of property...”

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Jun 01,2019
Minithumbup
By: 'Chris'
Jun 01,2019
0 people found
this helpful
Jemila has been brilliant, couldn't ask for more. Great service and prompt replies. I would say it has been a positive experience....
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Comment on agent fees
Fees are rather excessive but we wanted a quick sale so that we could buy our new home .
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“Friendly & Helpful...”

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May 31,2019
Minithumbup
By: 'Stephanie'
May 31,2019
1 people found
this helpful
James couldn't do enough to help us with any queries that we had. Always available and really easy to talk to. Fantastic customer service skills. Ben has been efficient and helpful and again, always there when we had a query. He found the best solution ...
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Comment on agent fees
It isn't very clear that the agents fees form part of the deposit, and they are non-refundable.
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“Fantastic sell...”

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May 31,2019
Minithumbup
By: 'NadeemH'
May 31,2019
0 people found
this helpful
Working with Jemila Bassue has been a great experience. She is very helpful and professional and had keep me updated with everything. I highly recommend Jemila for her excellent work. Thank you very much Jemila. All the best....
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Comment on agent fees
Great
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“Springbok...”

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May 31,2019
Minithumbup
By: 'andrewL'
May 31,2019
0 people found
this helpful
Excellent company. Great communication and quick sale. Achieved guide price within 6 days of listing. Definitely recommend this agent to sell your property....
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Comment on agent fees
Expensive but all inclusive so feels about right
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“I would recommend Springfield properties...”

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May 31,2019
Minithumbup
By: 'Glynis'
May 31,2019
0 people found
this helpful
Ryan Ruscoe, of the greater Manchester team was out standing, he does his job to 100 percent of what would be hopefully expected. The reason I am saying this is i have had experience with estate agents in the past this person is the one who ...
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“1st auction property...”

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May 31,2019
Minithumbup
By: 'C'
May 31,2019
1 people found
this helpful
As a 1st time auction property purchase, I was daunted by the process. However, Kiran kept me informed throughout the process. Communication was excellent and he welcomed all my calls and sorted out I.T. issues very efficiently....
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Comment on agent fees
Fees were explained and seem very reasonable.
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“Excellent!...”

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May 30,2019
Minithumbup
By: 'Luke'
May 30,2019
0 people found
this helpful
Really nice guy! Delivered what we wanted really fast! And got us the house! Couldnt be more happier! Deffo would recommend...
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“Easy Friendly service...”

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May 30,2019
Minithumbup
By: 'Caryl'
May 30,2019
0 people found
this helpful
Dealing with Tom has been a pleasure. Being new to the 'selling houses' game, I was totally in Springboks hands and everything was efficiently and professionally done and very friendly and helpful. I was guided through step by step and kept informed all the way ...
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Comment on agent fees
As they have taken all the hassle out of selling a property, I believe the cost is work the peace of mind.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

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