Springbok Properties
4.7/5, 4264 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 13 16 3 1885 170 1668 100 173 96
Areas covered
  • National
Address

Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

Images & Videos

“Overall i had a fairly smooth purchase of a h......”

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Oct 18,2024
Minithumbup
Annie
By: 'Susan'
Oct 18,2024
0 people found
this helpful
Overall i had a fairly smooth purchase of a house with a tenant in situ through Springbok. I was concerned that they charged me a £2596 deposit which includes a £96 non refundable admin fee. I was assured that if anything was seriously wrong with the property ...
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Was this helpful? Yes
By: Springbok Customer Services
Oct 22, 2024
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Dear Sue, thank you for your feedback. We welcome any feedback such as this, and will be looking further into this internally to take any necessary improvement measures. We wish you all the best. Best regards, Springbok Customer Services ...

“Springbok did a fantastic job selling out pro......”

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Oct 17,2024
Minithumbup
Mason
By: 'Joanne'
Oct 17,2024
0 people found
this helpful
Springbok did a fantastic job selling out property after almost ten months of being on the market with a different agent. They kept in touch with us and gave us regular advice, based on their extensive knowledge of the market in our area. Everyone we ...
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By: Springbok Customer Services
Oct 18, 2024
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We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further needs, don’t hesitate to contact us. Warm regards, Springbok Customer Services ...

“Helpful throughout and easy to get hold of. W......”

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Oct 17,2024
Minithumbup
bethan
By: 'Rene goutte'
Oct 17,2024
0 people found
this helpful
Helpful throughout and easy to get hold of. Would reccomend...
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By: Springbok Customer Services
Oct 18, 2024
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Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further assistance, please feel free to get in touch. Warm regards, Springbok Customer Services ...

“Mason and Abbie delightful...”

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Oct 17,2024
Minithumbup
Abbie
By: 'RF'
Oct 17,2024
0 people found
this helpful
Mason and Abbie were incredibly helpful and patient assisting me with a first time buy, particularly over the course of some technological difficulties plaguing me at the beginning of the process. The purchase is still ongoing, but I am very impressed with their support so ...
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By: Springbok Customer Services
Oct 18, 2024
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Thank you for your positive review. We’re glad we could provide the service you needed, and your feedback will be shared with the team. If there’s anything else we can help with, don’t hesitate to reach out. Warm regards, Springbok Customer Services ...

“Professional and friendly .Very punctual and......”

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Oct 16,2024
Minithumbup
Becci
By: 'Neim Zace'
Oct 16,2024
0 people found
this helpful
Professional and friendly . Very punctual and responsive . I want to say thank you to estate agent Becci who had this case. She was very helpful,professional and polite even when I was pushing her a little bit for a PRC certificate who was required from ...
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By: Springbok Customer Services
Oct 18, 2024
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We’re thankful for your feedback and pleased to know you had a positive experience with us. We’ll make sure to share your comments with the team. If you have any further questions, feel free to reach out to us. Warm regards, Springbok Customer Services ...

“Joe Yale...”

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Oct 16,2024
Minithumbup
oe
By: 'Rick'
Oct 16,2024
0 people found
this helpful
Joe Yale and Mark were excellent. Supported us through a difficult time with change of government and increased pressure against landlords. Sam started off the process and Mia is seeing through the final parts of the sale. Great team effort. We would definitely use again. ...
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By: Springbok Customer Services
Oct 18, 2024
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Thank you for your kind review. It’s great to know we could meet your expectations, and we’ll pass your feedback along to the team. If you ever need assistance in the future, don’t hesitate to contact us. Warm regards, Springbok Customer Services ...

“House purchase...”

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Oct 14,2024
Minithumbup
Craig
By: 'Richard'
Oct 14,2024
0 people found
this helpful
First time using springbok and I must say I am very impressed, Craig our sales negotiator was very professional prompt and courteous. We would highly recommend anyone to use springbok....
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By: Springbok Customer Services
Oct 15, 2024
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We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services ...

“Joe Yale was very helpful and kept me up to d......”

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Oct 14,2024
Minithumbup
Joe
By: 'A Williams'
Oct 14,2024
0 people found
this helpful
Joe Yale was very helpful and kept me up to date with everything, good communication through the process. he negotiated more than i anticipated so very happy....
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By: Springbok Customer Services
Oct 15, 2024
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Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services ...

“I've never used this type of estate agent bef......”

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Oct 11,2024
Minithumbup
By: 'NA'
Oct 11,2024
0 people found
this helpful
I've never used this type of estate agent before. Putting a large deposit down first is usually kept for auctioned properties. In the end this caused no issues and it did come off the final deposit amount required. Hamish was great. He did all he ...
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By: Springbok Customer Services
Oct 14, 2024
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Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Beckie's promptness, knowledge of the market,......”

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Oct 10,2024
Minithumbup
Becci
By: 'Jonathan cooper'
Oct 10,2024
0 people found
this helpful
Beckie's promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic sale process simple. I’ve already recommended her to two of my good friends. When I am looking to buy again I will not hesitate to call Becci at Springbok ...
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Was this helpful? Yes
By: Springbok Customer Services
Oct 14, 2024
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Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Buying via Springbok brought on some addition......”

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Oct 10,2024
Minithumbup
Mason
By: 'Chris'
Oct 10,2024
0 people found
this helpful
Buying via Springbok brought on some additional unforeseen admin costs. On the positive side the agent who dealt with the purchase, Mason Adams was very efficient and friendly. He was professional and informative, and answered all my calls and questions....
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By: Springbok Customer Services
Oct 14, 2024
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Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services ...

“First time buyer...”

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Oct 10,2024
Minithumbdown
Lewis
By: 'SJ'
Oct 10,2024
0 people found
this helpful
I would recommend Lewis Buddle every time. He has made the process of buying my first house a pleasant experience....
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By: Springbok Customer Services
Oct 14, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Very pleased with the service received. Mason......”

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Oct 10,2024
Minithumbup
Mason
By: 'Iain'
Oct 10,2024
0 people found
this helpful
Very pleased with the service received. Mason kept me updated, was friendly and professional. Thank you!...
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By: Springbok Customer Services
Oct 14, 2024
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Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services ...

“Good experience, I will do full feedback once......”

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Oct 09,2024
Minithumbup
Mason
By: 'Tina'
Oct 09,2024
0 people found
this helpful
Good experience, I will do full feedback once it’s completed Mason was awesome , she helped alot...
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By: Springbok Customer Services
Oct 10, 2024
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Your review has brightened our day! We're elated to have provided you with outstanding service, and we genuinely appreciate your kind words. Rest assured, your feedback will be shared with our team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services ...

“SOLD!!!...”

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Oct 09,2024
Minithumbup
Joe
By: 'Emma Edwards'
Oct 09,2024
0 people found
this helpful
The words I never thought I'd hear were "we've had an offer on your property" but several estate agents and several months later, Springbok said exactly this. Not only did they sell my property, they sold it within the requested price range and at a ...
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By: Springbok Customer Services
Oct 10, 2024
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Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services ...

“Hamish was very proactive and professional an......”

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Oct 08,2024
Minithumbup
Hamish
By: 'Jimmy O’shea'
Oct 08,2024
0 people found
this helpful
Hamish was very proactive and professional and promptly dealt with any problems...
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Was this helpful? Yes
By: Springbok Customer Services
Oct 10, 2024
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Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Early stages but so far great service....”

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Oct 07,2024
Minithumbup
Haden
By: 'DebE'
Oct 07,2024
0 people found
this helpful
Early stages but so far great service. Haden Donovan has kept us informed and updated and as a result enabled a purchase of our dream home, we really appreciate his help, thanks Haden!...
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By: Springbok Customer Services
Oct 08, 2024
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We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services ...

“Seamless Cash Sale with Exceptional Support...”

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Oct 06,2024
Minithumbup
Alex
By: 'Latif'
Oct 06,2024
0 people found
this helpful
Selling my property quickly became necessary due to unexpected circumstances, and after an unsatisfactory experience with another agent, I turned to Springbok Properties. From the initial contact, they stood out for their professionalism and empathy. The team provided a fair cash offer promptly and managed ...
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Was this helpful? Yes
By: Springbok Customer Services
Oct 08, 2024
View all comments (1)
Your review has brightened our day! We're elated to have provided you with outstanding service, and we genuinely appreciate your kind words. Rest assured, your feedback will be shared with our team, who will be encouraged by your satisfaction. If there's anything else we can assist you with, please feel free to reach out. Warmest Regards, Springbok Customer Services ...

“Overall it was a good experience. Their cash......”

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Oct 04,2024
Minithumbup
Karen
By: 'JENNIFER'
Oct 04,2024
0 people found
this helpful
Overall it was a good experience. Their cash projection was much higher than we received and significantly lower that the home report value. However, the market in Aberdeen is not good just now. We did not require the money to purchase another home so it ...
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By: Springbok Customer Services
Oct 08, 2024
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We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services ...

“Awful/Aggressive behaviour. Wanted 2.5k upfr......”

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Oct 04,2024
Minithumbdown
Annie
By: 'Darren'
Oct 04,2024
0 people found
this helpful
Awful/Aggressive behaviour. Wanted 2.5k upfront which i refused to pay....
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Was this helpful? Yes
By: Springbok Customer Services
Oct 07, 2024
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Dear Darren, thank you for your comments here. We do have a buyer exclusivity scheme which buyers can enter into in order to secure the property exclusively for them. This means paying a reservation deposit (which goes towards your purchase price, so is not a payment to us). We're sorry that we couldn't make something work. If we can be of any further assistance, please do not hesitate to contact us. Best regards, Springbok Customer Services ...

“1 thought springbok and Mason were very effic......”

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Oct 03,2024
Minithumbup
Mason
By: 'leslie john pinnegar'
Oct 03,2024
0 people found
this helpful
1 thought springbok and Mason were very efficient and professional and would have no problem recommending them....
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By: Springbok Customer Services
Oct 08, 2024
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Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services ...

“While the service was very good the initial i......”

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Oct 02,2024
Minithumbup
Haden
By: 'janine'
Oct 02,2024
0 people found
this helpful
While the service was very good the initial information provided was not as I understood it to be. I agreed to sell with Springbok as I believed the buyers would come in a block with a representative from Springbok - this did not happen and ...
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By: Springbok Customer Services
Oct 03, 2024
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Your rating and feedback are truly appreciated. We're glad to have been able to assist you and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services ...

“I was not satisfied with the way Springbok ha......”

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Oct 02,2024
Minithumbdown
Shenice
By: 'BARI ISLAM'
Oct 02,2024
0 people found
this helpful
I was not satisfied with the way Springbok handled the potential sale of our property. This was communicated to them , I promptly received a call from their Customer Services Manager ( Shenice Naylor ) who was extremely pleasant and and helpful. She was also thorough in her ...
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By: Springbok Customer Services
Oct 03, 2024
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Dear Bari, thank you for your comments. We apologise that your experience with us overall was not a positive one, though we are pleased to hear that any concerns you had were addressed internally and we wish you all the best in your future endeavours. Best regards, Springbok Customer Services ...

“Very professional...”

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Oct 01,2024
Minithumbup
Mason
By: 'N'
Oct 01,2024
0 people found
this helpful
Always used high street agents and so was a bit wary but it was a really professional service. Mason was great and really helpful -thank you!...
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By: Springbok Customer Services
Oct 03, 2024
View all comments (1)
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Proactive Team...”

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Oct 01,2024
Minithumbup
Lewis
By: 'NR'
Oct 01,2024
0 people found
this helpful
Thank you for facilitating and progressing a sale quickly for us. Our negotiator Lewis Buddle was able to get us the walk away price we wanted within a tight time frame. He ( and his team) was in regular contact and was proactive in asking for ...
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Was this helpful? Yes
By: Springbok Customer Services
Oct 03, 2024
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Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“Hi find are review for craig pendlebury,...”

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Sep 30,2024
Minithumbup
Craig
By: 'colin'
Sep 30,2024
0 people found
this helpful
Hi find are review for craig pendlebury, He was very helpful and good lines of communications explained and advised me through all stages....
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By: Springbok Customer Services
Oct 03, 2024
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We're so grateful for your feedback and thrilled to hear that you had a positive experience with us. Your review will be passed along to our team members, who take great pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services ...

“Genuinely stunned at how amazing Springbok properties are!...”

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Sep 30,2024
Minithumbup
Craig
By: 'Melinda'
Sep 30,2024
0 people found
this helpful
I have been genuinely stunned at how amazing Springbok properties are, I am so glad I took a chance on them! I would recommend to anybody! Everyone we have spoken to have been polite, friendly and efficient. We have been kept informed every step of ...
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Was this helpful? Yes
By: Springbok Customer Services
Oct 03, 2024
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We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“we viewed a property in Pinxton croft close, ......”

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Sep 30,2024
Minithumbup
Jessica
By: 'Mrs Joanne M Grove'
Sep 30,2024
0 people found
this helpful
we viewed a property in Pinxton croft close, Jess our negotiator was excellent, and very patient in understanding our situation, she was available to assist with answering questions anytime, made the experience enjoyable rather than stressful, would highly recommend...
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By: Springbok Customer Services
Oct 03, 2024
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Your feedback brightened our day! Thank you for sharing your positive experience with us. We're thrilled that our service met your expectations, and we'll definitely pass your comments on to our team. Remember, we're here to help whenever you need us. Warmest Regards, Springbok Customer Services ...

“Jess was fantastic, always available and alwa......”

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Sep 29,2024
Minithumbup
Jessica
By: 'Mark Lawson'
Sep 29,2024
0 people found
this helpful
Jess was fantastic, always available and always able to answer my questions. My personal situation had changed and we decided to sell our rental property - due to this experience with Jess I would highly recommend to anyone looking to sell....
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By: Springbok Customer Services
Sep 30, 2024
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Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...

“First time buyer....”

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Sep 27,2024
Minithumbup
Joanne
By: 'MISS'
Sep 27,2024
0 people found
this helpful
I heard about them via rightmove and was searching for my first home when I came across them selling a property. My experience with Springbok is that they respond in a timely manner and are friendly people. I would you recommend them to friends/family....
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By: Springbok Customer Services
Sep 30, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

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