Springbok Properties
4.7/5, 4253 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 13 16 3 1879 169 1664 100 173 96
Areas covered
  • National
Address

Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

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Images & Videos

“Natalie has been amazing all the way. Very pr......”

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Oct 31,2024
Minithumbup
Natalie
By: 'Fotini'
Oct 31,2024
0 people found
this helpful
Natalie has been amazing all the way. Very professional, kept us informed all the time and was very proactive. It was a pleasure liaising with Natalie, she is impressive....
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By: Springbok Customer Services
Nov 01, 2024
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We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we can help with anything else in the future. Warm regards, Springbok Customer Services ...

“Good service, very helpful, good communicatio......”

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Oct 29,2024
Minithumbup
James
By: 'Warren'
Oct 29,2024
0 people found
this helpful
Good service, very helpful, good communication and good overall service...
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By: Springbok Customer Services
Oct 30, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Always polite and helpful nothing to much tro......”

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Oct 29,2024
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Jessica
By: 'Julie'
Oct 29,2024
0 people found
this helpful
Always polite and helpful nothing to much trouble nice to speak to...
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By: Springbok Customer Services
Oct 30, 2024
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Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services ...

“Great service...”

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Oct 26,2024
Minithumbup
Marc
By: 'SC'
Oct 26,2024
0 people found
this helpful
Good communication throughout, kept us informed of progress. Friendly and helpful....
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By: Springbok Customer Services
Oct 28, 2024
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Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to reach out if you require any further assistance. Warm regards, Springbok Customer Services ...

“Springbok is a great agent....”

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Oct 25,2024
Minithumbup
Natalie
By: 'Sarah'
Oct 25,2024
0 people found
this helpful
Springbok is a great agent, they helped us through buying our first property step by step, cleary showed us how the conveyancing process so we understood and explained what we needed to do as first times buyers on anything we were unsure of. I love ...
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By: Springbok Customer Services
Oct 28, 2024
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We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further assistance, don’t hesitate to contact us. Warm regards, Springbok Customer Services ...

“Springbok have been very easy to deal with th......”

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Oct 25,2024
Minithumbup
Becci
By: 'Jackie'
Oct 25,2024
0 people found
this helpful
Springbok have been very easy to deal with throughout the process and taken all the stress out of the sale of my property. The house had been empty for some time and been up for sale with various different estate agents to no avail. Springbok ...
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By: Springbok Customer Services
Oct 28, 2024
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Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out. Warm regards, Springbok Customer Services ...

“As a first time buyer I was apprehensive abou......”

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Oct 24,2024
Minithumbup
Becci
By: 'Ozzy'
Oct 24,2024
0 people found
this helpful
As a first time buyer I was apprehensive about some online reviews and I must say a little confused throughout the process but both Mason and Becci helped me along. I was apprehensive about the security deposit but Mason did his best to accommodate my ...
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By: Springbok Customer Services
Oct 25, 2024
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We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“Fast and Effective Sale Process - We viewed t......”

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Oct 24,2024
Minithumbup
Mason
By: 'Buyer'
Oct 24,2024
0 people found
this helpful
Fast and Effective Sale Process - We viewed the property on a Saturday and have our offer accepted by the following Wednesday. Mason did a fantastic job at communicating Springbok's processes, and answered all my questions very comprehensively during our first call. Mason was also ...
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By: Springbok Customer Services
Oct 25, 2024
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Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out. Warm regards, Springbok Customer Services ...

“Great Service...”

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Oct 23,2024
Minithumbup
Hayden
By: 'Gill'
Oct 23,2024
0 people found
this helpful
I had a great and straight forward experience using this company to buy a property. Hayden was a pleasure to deal with, with very prompt responses which is always a plus!...
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By: Springbok Customer Services
Oct 25, 2024
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Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“Thank you haden Donovan for been professional......”

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Oct 23,2024
Minithumbup
Hayden
By: 'Ayub'
Oct 23,2024
0 people found
this helpful
Thank you haden Donovan for been professional and transparent Thanks...
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By: Springbok Customer Services
Oct 23, 2024
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Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further assistance, please feel free to get in touch. Warm regards, Springbok Customer Services ...

“Best thing is being kept up to date ....”

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Oct 22,2024
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Hamish
By: 'JOHN CHARLES RACE'
Oct 22,2024
0 people found
this helpful
Best thing is being kept up to date . Not every couple of weeks like some agents but as soon as something happens....
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By: Springbok Customer Services
Oct 23, 2024
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Dear John, thank you for your feedback. It is much appreciated. Best regards, Springbok Customer Services ...

“Worst estate agent I have ever tried to use. ......”

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Oct 22,2024
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By: 'Karl Johnson'
Oct 22,2024
0 people found
this helpful
Worst estate agent I have ever tried to use. Tried to get viewings with them 2 times over a month and never even got a date. Do not use!...
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By: Springbok Customer Services
Oct 23, 2024
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Dear Karl, we were sorry to hear of this feedback but thank you for leaving your comments. We'd like to investigate further into this, we are having trouble locating your file by the name you have posted with the review. Could you please provide your full name, address and contact details to [email protected] so that we can provide you with a proper response. Best regards, Springbok Customer Services ...

“Stress free and professional...”

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Oct 21,2024
Minithumbup
Hamish
By: 'Carrie'
Oct 21,2024
0 people found
this helpful
Hamish made the whole process so easy, with regular follow ups and actively chasing when needed. He was always pleasant to deal with and responded quickly to any queries and updates. He made a normally-irritatingly process almost hassle-free. I would happily recommend....
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By: Springbok Customer Services
Oct 22, 2024
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Thank you for your review. We’re glad to know that we were able to provide the level of service you expected. Your feedback will be shared with our team, and we hope to assist you again if needed. Please feel free to reach out with any questions. Warm regards, Springbok Customer Services ...

“very helpfull informing n keeping in touch e......”

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Oct 21,2024
Minithumbup
oe
By: 'sandra'
Oct 21,2024
0 people found
this helpful
very helpfull informing n keeping in touch every step of the way...
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By: Springbok Customer Services
Oct 23, 2024
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Thank you for your kind review. It’s great to know we could meet your expectations, and we’ll pass your feedback along to the team. If you ever need assistance in the future, don’t hesitate to contact us. Warm regards, Springbok Customer Services ...

“Great experience from the start very helpful ......”

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Oct 21,2024
Minithumbup
Hayden
By: 'Maria pereira'
Oct 21,2024
0 people found
this helpful
Great experience from the start very helpful and reassuring, always ready to clarify anything that I need clarification on , ver good communication and understanding of the process, fast results and very helpful information , great results in a period of weeks,,,...
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By: Springbok Customer Services
Oct 22, 2024
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We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything else in the future, please don’t hesitate to contact us. Warm regards, Springbok Customer Services ...

“Haden Donovan, thank you...”

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Oct 21,2024
Minithumbup
Haden
By: 'Kathrine'
Oct 21,2024
0 people found
this helpful
Haden Donovan, thank you for upholding your company's promise, achieving a sale in 2 weeks and remaining positive and professional at all times through the process. Thank you for keeping in touch, we knew all that was happening and you were contactable 24/7. Can't recommend you enough ...
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By: Springbok Customer Services
Oct 22, 2024
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Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything else, we’re here to help. Warm regards, Springbok Customer Services ...

“first time buyers...”

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Oct 21,2024
Minithumbup
Joe
By: 'Charlotte'
Oct 21,2024
0 people found
this helpful
We're part way through our purchasing journey as first time buyers and our sales negotiator, Joe Yale, couldn't have made things more simple and easy for us. Joe was always quick to respond to any queries, clear and concise in his communications, and really made ...
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By: Springbok Customer Services
Oct 22, 2024
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Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to reach out if you require any further assistance. Warm regards, Springbok Customer Services ...

“Purchases a house...”

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Oct 21,2024
Minithumbup
Craig
By: 'Lubi'
Oct 21,2024
0 people found
this helpful
I recently purchased a house in Feltham (TW13) and had the pleasure of working with Craig Pendlebury as my sales manager. Throughout the process, Craig demonstrated excellent communication skills, keeping me informed at every step. He was always available to answer my questions and provided ...
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By: Springbok Customer Services
Oct 22, 2024
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Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out. Warm regards, Springbok Customer Services ...

“Outstanding Cash Buyers...”

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Oct 20,2024
Minithumbup
By: 'Caroline'
Oct 20,2024
0 people found
this helpful
I reached out to Springbok Properties after a disappointing experience with a different estate agent, and I was pleasantly surprised by their efficiency and professionalism. The team quickly provided a cash offer and handled everything with remarkable speed and care. They kept me informed throughout ...
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By: Springbok Customer Services
Oct 22, 2024
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We’re grateful for your positive review. It’s great to hear that we could provide the service you needed. Your kind words will be shared with the team as motivation to continue their hard work. Please contact us if you have any other questions. Warm regards, Springbok Customer Services ...

“Overall i had a fairly smooth purchase of a h......”

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Oct 18,2024
Minithumbup
Annie
By: 'Susan'
Oct 18,2024
0 people found
this helpful
Overall i had a fairly smooth purchase of a house with a tenant in situ through Springbok. I was concerned that they charged me a £2596 deposit which includes a £96 non refundable admin fee. I was assured that if anything was seriously wrong with the property ...
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By: Springbok Customer Services
Oct 22, 2024
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Dear Sue, thank you for your feedback. We welcome any feedback such as this, and will be looking further into this internally to take any necessary improvement measures. We wish you all the best. Best regards, Springbok Customer Services ...

“Springbok did a fantastic job selling out pro......”

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Oct 17,2024
Minithumbup
Mason
By: 'Joanne'
Oct 17,2024
0 people found
this helpful
Springbok did a fantastic job selling out property after almost ten months of being on the market with a different agent. They kept in touch with us and gave us regular advice, based on their extensive knowledge of the market in our area. Everyone we ...
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By: Springbok Customer Services
Oct 18, 2024
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We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further needs, don’t hesitate to contact us. Warm regards, Springbok Customer Services ...

“Helpful throughout and easy to get hold of. W......”

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Oct 17,2024
Minithumbup
bethan
By: 'Rene goutte'
Oct 17,2024
0 people found
this helpful
Helpful throughout and easy to get hold of. Would reccomend...
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By: Springbok Customer Services
Oct 18, 2024
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Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further assistance, please feel free to get in touch. Warm regards, Springbok Customer Services ...

“Mason and Abbie delightful...”

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Oct 17,2024
Minithumbup
Abbie
By: 'RF'
Oct 17,2024
0 people found
this helpful
Mason and Abbie were incredibly helpful and patient assisting me with a first time buy, particularly over the course of some technological difficulties plaguing me at the beginning of the process. The purchase is still ongoing, but I am very impressed with their support so ...
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By: Springbok Customer Services
Oct 18, 2024
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Thank you for your positive review. We’re glad we could provide the service you needed, and your feedback will be shared with the team. If there’s anything else we can help with, don’t hesitate to reach out. Warm regards, Springbok Customer Services ...

“Professional and friendly .Very punctual and......”

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Oct 16,2024
Minithumbup
Becci
By: 'Neim Zace'
Oct 16,2024
0 people found
this helpful
Professional and friendly . Very punctual and responsive . I want to say thank you to estate agent Becci who had this case. She was very helpful,professional and polite even when I was pushing her a little bit for a PRC certificate who was required from ...
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By: Springbok Customer Services
Oct 18, 2024
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We’re thankful for your feedback and pleased to know you had a positive experience with us. We’ll make sure to share your comments with the team. If you have any further questions, feel free to reach out to us. Warm regards, Springbok Customer Services ...

“Joe Yale...”

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Oct 16,2024
Minithumbup
oe
By: 'Rick'
Oct 16,2024
0 people found
this helpful
Joe Yale and Mark were excellent. Supported us through a difficult time with change of government and increased pressure against landlords. Sam started off the process and Mia is seeing through the final parts of the sale. Great team effort. We would definitely use again. ...
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By: Springbok Customer Services
Oct 18, 2024
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Thank you for your kind review. It’s great to know we could meet your expectations, and we’ll pass your feedback along to the team. If you ever need assistance in the future, don’t hesitate to contact us. Warm regards, Springbok Customer Services ...

“House purchase...”

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Oct 14,2024
Minithumbup
Craig
By: 'Richard'
Oct 14,2024
0 people found
this helpful
First time using springbok and I must say I am very impressed, Craig our sales negotiator was very professional prompt and courteous. We would highly recommend anyone to use springbok....
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By: Springbok Customer Services
Oct 15, 2024
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We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services ...

“Joe Yale was very helpful and kept me up to d......”

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Oct 14,2024
Minithumbup
Joe
By: 'A Williams'
Oct 14,2024
0 people found
this helpful
Joe Yale was very helpful and kept me up to date with everything, good communication through the process. he negotiated more than i anticipated so very happy....
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By: Springbok Customer Services
Oct 15, 2024
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Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services ...

“I've never used this type of estate agent bef......”

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Oct 11,2024
Minithumbup
By: 'NA'
Oct 11,2024
0 people found
this helpful
I've never used this type of estate agent before. Putting a large deposit down first is usually kept for auctioned properties. In the end this caused no issues and it did come off the final deposit amount required. Hamish was great. He did all he ...
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By: Springbok Customer Services
Oct 14, 2024
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Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Beckie's promptness, knowledge of the market,......”

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Oct 10,2024
Minithumbup
Becci
By: 'Jonathan cooper'
Oct 10,2024
0 people found
this helpful
Beckie's promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic sale process simple. I’ve already recommended her to two of my good friends. When I am looking to buy again I will not hesitate to call Becci at Springbok ...
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By: Springbok Customer Services
Oct 14, 2024
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Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Buying via Springbok brought on some addition......”

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Oct 10,2024
Minithumbup
Mason
By: 'Chris'
Oct 10,2024
0 people found
this helpful
Buying via Springbok brought on some additional unforeseen admin costs. On the positive side the agent who dealt with the purchase, Mason Adams was very efficient and friendly. He was professional and informative, and answered all my calls and questions....
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Oct 14, 2024
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Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

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