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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 4439 Reviews
91% Recommended
90% sales valuation accuracy
90% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 90.00% | 90.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 144 | 14 | 17 | 3 | 1950 | 176 | 1740 | 109 | 183 | 101 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. [email protected] Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: [email protected]
Last updated at 3/5/2024, 10:58:26 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Lewis
By : 'Tom'
Branch : Old Trafford ,Chester Street
Services : Letting( As a Owner )
Sold price : £395
Would you recommend ? : Yes
Postcode : CB5
Louis buddle was the guy who kept me informed at all times I had lots of people coming into my house to have a look around they were good people I think everybody was vetted very well all over it was a pleasant experience as it was the first time I've ever sold a house thank ... Read Full Review
Good
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Natalie
By : 'Mark&sue'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £60
Would you recommend ? : Yes
Postcode : FY7
Natalie was very polite professional friendly and helpful from start to finish nothing to much trouble for her highly recommend springbok properties to ... Read Full Review
Little pricey but does include all solicitors fees aswell
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By : 'Zoe'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : LA9
Our property went on the market in November with a local estate agent. Despite having over 12 viewings we'd had no offers and very little feedback. So, after 3 months we thought we'd try Springbok. Sam initially explained how Springbok work and took the photos (which looked better ... Read Full Review
Considering the fees also include the solicitor service, I don\'t think it\'s a bad price to pay for such a quick sale.
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By : 'Dom'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Sold price : £150000
Would you recommend ? : Yes
Postcode : S75
Really quick responses and we're very helpful. I recommend them. Went above and beyond. Kept me up to ... Read Full Review
N/a
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By : 'Lou'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M30
Good communication and chasing. Always east to get hold of when needed. Not once did i feel that I was kept out of the ... Read Full Review
Fee's are slightly on the high side if I am honest.
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By : 'jano142'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £60000
Would you recommend ? : Yes
Postcode : HU74
Becci was quick with information making the sale an easy and trouble free. Always got back to me if she missed my calls and pushed to get over the finishing line asap. Thank ... Read Full Review
Very expensive
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By : 'Phoenix'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TS6
My first time buying a house and this company made the process a lot easier for me! The lady that handled my case,Becci Kennerley, was always available to answer my questions ... Read Full Review
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By : 'John'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £135
Would you recommend ? : Yes
Postcode : BB3
Very helpful and made the process easy and stress free. Always kept me informed of the progress at every step. ... Read Full Review
Good
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By : 'LC'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B7
Ben was really helpful throughout the process. Even when I had difficulty getting in contact with the estate agent he would ring back promptly and leave messages to keep me ... Read Full Review
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By : 'Barry'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £45
Would you recommend ? : Yes
Postcode : NE33
Ben Taylor has been very good in supplying feedback to me and my sister. his response in getting the best deals has been ... Read Full Review
fair
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Joanne
By : 'Coop'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : WA11
Wasn't pleased as checks on their clients were not done. I've had bailiffs at the door for them and the ... Read Full Review
I didn’t pay these
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By : 'Alex'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £160000
Would you recommend ? : Yes
Postcode : NN18
Sale completed yesterday, which marks the last step in the pleasant customer journey I experienced with Springbok. The contact was regular and of good quality, no nasty surprises came up. All like a well lubricated machine. I recommend these ... Read Full Review
Price was upfront and straight away. You get better value the more expensive your house is.
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By : 'Jonny'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LA14
Impressed with the quick service. Offer agreed and accepted within minutes after viewing. Helpful in sorting out certificates I asked to ... Read Full Review
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By : 'Lee'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : KY8
Good service. can occasionally be hard to get in contact with but will always call back if missed. Would recommend Ben ... Read Full Review
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By : 'Lea'
Branch : Old Trafford ,Chester Street
Services : Other
Would you recommend ? : Yes
Postcode : LA1
Really appreciate how quickly everything has gone so far. Quick responses and really polite staff. Thank you for what has been done so far not quite there yet but the finish line should hopefully not be to ... Read Full Review
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By : 'Julie'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £72
Would you recommend ? : Yes
Postcode : LA14
I was kept informed at all times by a friendly member of staff who was very professional whilst maintaining a a friendl ... Read Full Review
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By : 'Satisfied'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KY8
Very pleased with the service overall. Updates were regular and they/he generated a constant (surprising) stream of viewers. Springbok certainly lived up to their reputation as outlined in their ... Read Full Review
Seems a bit high but they certainly got the job done in a relatively short time.
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By : 'Selima'
Branch : Old Trafford ,Chester Street
Services : Letting( As a Owner )
Sold price : £142000
Would you recommend ? : Yes
Postcode : BD15
Jonathan is hardworking, a good salesman and gives really good advice alongside being efficient and prompt getting the job done quickly! Can't thank him ... Read Full Review
A little bit expensive however for staff like Jonathan the price is justified
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By : 'Wayne'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Sold price : £150000
Would you recommend ? : Yes
Postcode : RM20
My experience was fantastic from the start and Ahmed was brilliant and always kept me fully up to speed and always answered any questions I had in quick ... Read Full Review
Ok
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By : 'Lindyloo'
Branch : Old Trafford ,Chester Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH4
Springbok were very good.One particular agent was outstanding he is Ahmed Seddon from start to finish ,always on the orher end of the phone to answer all my questions.Very big thankyou Ahmed.Regards ... Read Full Review
Par for the course
