91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ...
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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Latest Reviews
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a
reviewed by 'Lara'
Featured Review
a
reviewed by 'Garry Walton'
Featured Review
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reviewed by 'Giles'
Featured Review
a
reviewed by 'Neil'
Featured Review
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reviewed by 'Ahmad Yadgari'
21st Nov 2024
reviewed by 'Samantha'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 93% | £21,500 | £35,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 140 | 13 | 16 | 3 | 1885 | 170 | 1669 | 100 | 173 | 96 |
Areas covered
- National
Address
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
Latest Properties
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Featured Review
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Apr 24,2024
Apr 24,2024
2
people found
this helpful
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
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Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process.
Moreover, my agent, Ernest, ...
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Apr 17,2024
Apr 17,2024
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I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
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Apr 15,2024
Apr 15,2024
0
people found
this helpful
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try.
I was pleasantly surprised at the valuation they gave & decided to ...
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Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
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Apr 10,2024
Apr 10,2024
0
people found
this helpful
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house
Excellent service and very responsive from all of the team
Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Sep 24,2013
Sep 24,2013
0
people found
this helpful
this helpful
I just want to say a big thank you to Spring Bok properties for making the purchase of our first home a smooth process. A big thank you to Jenna who dealt with every aspect of our purchase professionally, and no question was too much ...
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Sep 24, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely happy to hear that you felt we were able to explain each step to you profressionally. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Sep 17,2013
Sep 17,2013
0
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this helpful
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I would like to present a great thanks to Springbok Properties (the estate agent) especially to Natalie Jackson and James Melling for their helps, great customer service and efforts....
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Sep 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Natalie. We are extremely happy to hear that you felt we were very helpful and provided you with great customer service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Sep 16,2013
Sep 16,2013
0
people found
this helpful
this helpful
I have bought a house through Springbok Properties, who provided great services from start to finish. Natalie Jackson was very helpful and professional. She kept me updated on purchase progress and responded quickly to all queries.
Definitely recommended to all....
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Sep 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt we were very helpful, professional and provided you with a great service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Sep 15,2013
Sep 15,2013
0
people found
this helpful
this helpful
I had never sold a property before so Lee explained patiently, in detail, how things would work. My property went "live" the following day and Adam rang daily to keep me up to date with interested parties. FIVE days later, I accepted an offer. Vanessa ...
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Sep 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Adam and Lee. We are extremely happy to hear that you felt our staff were friendly and professional. It is very pleasing to us that we secured you a buyer so quickly and that the whole process from your side was painless. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Sep 02,2013
Sep 02,2013
0
people found
this helpful
this helpful
Had doubts about using such a company but right from the start Springbok Properties were very helpful and found me a suitable buyer within days.
The member of staff that I then dealt with Natalie Jackson was by far the best for being informative, friendly ...
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Sep 05, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt we were very helpful and found you a buyer within days. Hearing that you felt we were informative and friendly is also fantastic for us to hear. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Sep 02,2013
Sep 02,2013
0
people found
this helpful
this helpful
The service that l received. From Natalie was first class and she went above and beyond the call of duty to make the buying experiences positive. Thanks for everything for both Lee and
Natalie and well done to Springbox!!...
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Sep 05, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie and Lee. We are extremely happy to hear that you felt our staff were first class and knowing that they went above and beyond the call of duty to make your buying experience a positive one is fantastic to hear. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 31,2013
Aug 31,2013
0
people found
this helpful
this helpful
Excellent service from Natalie - just wish other estate agents were like this. Not pushy, but there when we needed her and supportive throughout. Given that we were the buyers, I was expecting a rough ride having heard numerous horror stories about estate agents generally ...
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Sep 05, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt our staff were supportive throughout and not pushy and that this made your house buying process easier. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 30,2013
Aug 30,2013
0
people found
this helpful
this helpful
Bubbly person
Always rings back
Answers all questions fully no matter how trivial
Will definitely recommend to others
Genuinely cared about how our sale was going...
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Sep 03, 2013
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Thank you for taking the time to complete a review. We are extremely happy to hear that you would definitely recommend us to others, and that you felt all your questions were answered and that you were always called back. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 26,2013
Aug 26,2013
0
people found
this helpful
this helpful
After doing some research on Springbok Properties against other similar organisations i invited the regional Sales Advisor Aaron Wade to my property with a view of looking at the services they offer and how they market themselves with a view of selling my property.
Aaron ...
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Aug 28, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Aaron, James and Jenna. We are extremely happy to hear that you are satisfied with the service you have received and were kept up to date throughout the transaction. Its also fantastic to hear that you would use our services again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 19,2013
Aug 19,2013
2
people found
this helpful
this helpful
Charlotte was very helpfull throughout the sale of our house she kept us up to date with any information about the sale of our house or anything else that we needed to know by phoning us if I needed to get hold of her at ...
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Aug 21, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte and Ian. We are extremely happy to hear that you are satisfied with the service you have received and were kept up to date throughout the transaction. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 15,2013
Aug 15,2013
2
people found
this helpful
this helpful
I bought my first home thanks to Springbok. I would highly recommend this agency as everything ran smoothly and stress free. A special thanks to James and Natalie, they are both a credit to the company. As a first time buyer they explained everything to ...
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Aug 22, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Natalie. We are extremely happy to hear that you felt everything ran smoothly, stress free and that you were updated every step of the way. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 15,2013
Aug 15,2013
2
people found
this helpful
this helpful
I felt that everyone I dealt with at Springbok Properties were very helpful and very professional. I would recommend and use again. My only 'bug bear' was I had to meet the buyers to give them the keys, I wasnt very comfortable with this. But ...
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Aug 15, 2013
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Thank you for taking the time to complete a review. We are extremely happy to hear that everyone you dealt with was very helpful and professional and you found us a great company to use. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 14,2013
Aug 14,2013
2
people found
this helpful
this helpful
The overall service I received has been excellent. Everything ran smoothly and if I had any queries I could quickly contact the team and get a response straight away. I have recommended springbok to a friend looking to sell and I will recommend them again ...
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Aug 15, 2013
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Thank you for taking the time to complete a review. We are extremely happy to hear that the service you received has been excellent and you have recommended us to a friend. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 12,2013
Aug 12,2013
1
people found
this helpful
this helpful
I am so pleased with Springbok Properties for the smooth transaction of the purchase of my property. In particular, Charlotte has been polite and always helpful as she has dealt with negotiation points of the purchase. Although, like with any big purchase there is always ...
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Aug 12, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are extremely happy to hear that you are satisfied with the service you have received and found us helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 07,2013
Aug 07,2013
2
people found
this helpful
this helpful
Natalie was absolutely brilliant from start to finish. She kept us informed every step of the way, explained things clearly, chased up and got back to us constantly. The solicitors were appauling and Natalie seemed to do all the leg work and in fact all ...
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Aug 08, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you have been pleased with the service you have received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 05,2013
Aug 05,2013
2
people found
this helpful
this helpful
We have had an excellent service from Springbok properties. From an enquiry e-mail to completion of sale took took less than 3 months. The secret seems to be the allocation af a particular member of staff to each stage of the process who always answers phone ...
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Aug 06, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Aaron, Matthew and Natalie. We are extremely happy to hear that you will be recommending us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 03,2013
Aug 03,2013
2
people found
this helpful
this helpful
All in all took most of the work of selling the house off me. Natalie and Matthew always help and easy to get hold of when needed. On handing over the property and speaking to the buyer he remarked on just how helpful Natalie had ...
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Aug 06, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Matthew and Natalie. We are extremely happy to hear that you are satisfied with the service your have received and found us helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 02,2013
Aug 02,2013
3
people found
this helpful
this helpful
Jenna was extremely attentive and efficient all through the sale. Although she was acting for the seller I resolved to sell my next property through her office. If she put that much effort in for her client then she would knock spots off any of ...
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Aug 06, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. Its great to hear that you have instructed us to market your property after purchasing through us. We look forward to speaking with you again! Warm Regards - All the Team at Springbok ...
Jul 24,2013
Jul 24,2013
2
people found
this helpful
this helpful
Fantastic service and very efficient. I was kept updated evrey step of the way and I have certainly got no complaints. any queries I had were answered quickly and efficiently and I would without a shadow of doubt recommend these guys for both selling and ...
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Aug 21, 2013
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Thank you for taking the time to complete a review. We are extremely happy to hear that you were kept updated and would recommend us for selling and buying. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jul 24,2013
Jul 24,2013
3
people found
this helpful
this helpful
Fantastic - from start to finish. James was our Negotiator and sold our house in 9 days - he was excellent, no messing about, straight to the point and got us a price that was better than we thought. He was really good, professional but personable.
...
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Jul 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Natalie. We are extremely happy to hear that you felt the process was fantastic from start to finish. Hearing that you felt our staff were excellent, patient, polite, knowledgable, straight to the point, professional and personable is fantastic to hear. Knowing that you would recommend us and have been doing so is also extremely pleasing to us. We would like to wish you all the best for the future, and ...
Jul 23,2013
Jul 23,2013
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I want to place on record my thanks to both James and Natalie for their extremely professional help and support in the marketing and selling of my property.
Once the collapse of our first offer was confirmed James had prospective buyers through the doors in ...
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Jul 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Natalie. We are extremely happy to hear that you felt the staff were helpful, extremely professional and supportive throughout the selling of your property, and that you were kept updated through to completion also. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jul 22,2013
Jul 22,2013
0
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As first time buyers we weren't sure what to expect but Springbok was very helpful from arranging the first viewing, the negotiation process and ensuring everything went smoothly thereon in. Natalie telephoned to introduce herself as soon as the sale was agreed and explained what ...
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Jul 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you were kept up to date every step of the way throughout your house purchase. It is also great that you felt we are a refreshing approach to estate agency and would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jul 18,2013
Jul 18,2013
0
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Just completed on our first time buy and I have to say the service from Springbok and team was fantastic!
James Melling sorted all the initial negotiating out for us very quickly and was very efficient and professional.
Jenna Carter has been our main contact ...
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Jul 19, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Jenna. We are extremely happy to hear that you felt the staff were friendly, helpful and professional at all times. Its great to hear you will be recommending us! We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...
Jul 18,2013
Jul 18,2013
0
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I bought my dream home thanks to Springbok. The service which was provided by James and Natalie was epic. All calls were returned and I was updated daily. They made buying a house very easy and stress free. As a first time buyer, they talked ...
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Jul 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Natalie. We are extremely happy to hear that you felt they made your house buying easy and stress free. It is great that you would recommend them time and time again and say they are an asset to our Company. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jul 08,2013
Jul 08,2013
0
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i found all the staff I dealt with at Springbok to be friendly, helpfull and professional at all times. Promises of return phone calls were always kept and nothing was too much trouble. The house went on the market on the Friday, I had 14 viewings ...
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Jul 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to all the members of staff that you had dealings with. We are extremely happy to hear that you felt the staff were friendly, helpful and professional at all times. It is also fantastic to hear how quickly your property went under offer and that we achieved over your asking price. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm ...
Jul 08,2013
Jul 08,2013
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Very friendly and helpful people. Big thankyou to everyone involved....
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Jul 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Natalie. We are extremely happy to hear that you felt the staff were very friendly and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...
Jul 08,2013
Jul 08,2013
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We recently bought our first property, and happened to be from springbok, and the whole process has been fantastic. I was a bit dubious at first as I hadn't heard of springbok before, but everyone there has been brilliant. We dealt with Lee, the sales ...
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Jul 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Lee and Natalie. We are extremely happy to hear that you felt the staff were helpful, easily contactable and brilliant members of our team and that the whole process you felt went smoothly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...
Jul 06,2013
Jul 06,2013
0
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At first I was more than happy with Mathew as it being my first property I didn't think change could be a good thing but after the move to Nataile I was quickly assured. Natalie helped to guide me through every step of the process. ...
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Jul 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Matthew and Natalie. We are extremely happy to hear that you were guided through every step of the process and that you felt the staff were honest, straight forward and that nothing was too much trouble for them. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...
Jul 02,2013
Jul 02,2013
0
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We can not thank Springbok Properties and their team enough. Matthew Mozley a negotiator and it very easy to put in an offer on the property, answering all our questions been extremely friendly and helpful. As the sale was agreed we were passed to Natalie ...
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Jul 04, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie and Matthew. We are extremely happy to hear that you felt the staff were friendly, helpful and exceptional members of our team and that you felt the transaction was quick and easy. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...
Jul 01,2013
Jul 01,2013
0
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Fast and reliable throughout. Each person at each stage was helpful; easy to contact; pleasant and made the sale process quick and smooth. If I was to ever sell/ buy again in the future springbok would definitely be at the top of the list of ...
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Jul 03, 2013
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Thank you for taking the time to complete a review. We are extremely happy to hear that you felt each person you dealt with were helpful, easy to contact, pleasant and that this made the sale process quick and smooth. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...
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Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
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