91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ...
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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Latest Reviews
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reviewed by 'Lara'
Featured Review
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reviewed by 'Garry Walton'
Featured Review
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reviewed by 'Giles'
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reviewed by 'Neil'
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reviewed by 'Ahmad Yadgari'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 93% | £21,500 | £35,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 140 | 13 | 16 | 3 | 1885 | 170 | 1669 | 101 | 173 | 96 |
Areas covered
- National
Address
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Latest Properties
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Featured Review
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Apr 24,2024
Apr 24,2024
2
people found
this helpful
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
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Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process.
Moreover, my agent, Ernest, ...
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Apr 17,2024
Apr 17,2024
0
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I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
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Apr 15,2024
Apr 15,2024
0
people found
this helpful
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try.
I was pleasantly surprised at the valuation they gave & decided to ...
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Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
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Apr 10,2024
Apr 10,2024
0
people found
this helpful
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house
Excellent service and very responsive from all of the team
Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Nov 26,2013
Nov 26,2013
0
people found
this helpful
this helpful
James was great! he was always available when i needed to contact him and called back in a timely manner. No beating around the bush which you get with some which i think its off putting. The sale went through very quickly and contact kept ...
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Nov 26, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James. We are extremely happy to hear that you would use and recommend our service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 26,2013
Nov 26,2013
0
people found
this helpful
this helpful
From our first contact with this agent to view the property right through to the completion of the purchase we had good communication from them keeping us updated of all aspects of the dealings. We were never left wondering what was happening as they were ...
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Nov 26, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed onto the relevant staff. We are extremely happy to hear that you received good communication and an excellent service from us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 26,2013
Nov 26,2013
0
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this helpful
this helpful
The service we received from springbok was brilliant. Natalie was a great help and was always available to take my calls. After an incident with a shed that was delaying completion she was the only person who chased people up and solved the problem. Thank ...
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Nov 26, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt the service you received was brilliant. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 25,2013
Nov 25,2013
0
people found
this helpful
this helpful
When I called to view the property the agent organised a viewing for the same day, my offer was accepted the following afternoon and James was excellent at calling me and keeping me updated with the process of my offer and the process of the ...
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Nov 26, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Natalie. We are extremely happy to hear that you felt the staff were helpful and kept you up to date on the transaction. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 25,2013
Nov 25,2013
0
people found
this helpful
this helpful
I bought a property that was on the market through Springbok.
I found the service to be excellent, both on a personal and professional level.
If either purchasing or selling in the future. I would be delighted to use Springbok again....
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Nov 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you found the service to be excellent. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 25,2013
Nov 25,2013
0
people found
this helpful
this helpful
Decided to use Springbok after being referred by a family member. The sales guy came out to discuss and took photos - wasn't very impressed with that as the house hadn't been tidyed so the photos didn't make the house look the best. Anyway, we ...
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Nov 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt she did all she could for you. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 25,2013
Nov 25,2013
0
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this helpful
this helpful
Charlotte Murtagh was really great ,friendly , helpful always returned my calls and kept me informed all the way, nothing was to much trouble, lovely person to deal with....
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Jan 08, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte and we are extremely happy to hear that she was friendly and helpful and you were kept informed throughout. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 25,2013
Nov 25,2013
0
people found
this helpful
this helpful
Springbok kept me well informed at all times and the sale just whizzed through, I couldn't believe how quick and efficient they were!...
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Nov 25, 2013
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Thank you for taking the time to complete a review. We are extremely happy to hear that you felt the staff were keeping you informed and the transaction was quick. . We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 25,2013
Nov 25,2013
0
people found
this helpful
this helpful
Natalie kept me informed at all stages of the process, answered all my questions promptly, and was very pleasant throughout. I actually found her more helpful than my own agent!...
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Nov 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt the staff were pleasant and prompt with updates. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 25,2013
Nov 25,2013
0
people found
this helpful
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My mother bought a property in the summer which was for sale with Sprongbok. I am her advisor and dealt with the correspondence etc. We were kept up to date and received a very fair and professional service....
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Nov 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were fair and professional. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 23,2013
Nov 23,2013
0
people found
this helpful
this helpful
Excellent service and very quick with response times. Would definitely look in to using them again and recommend to others....
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Nov 22,2013
Nov 22,2013
0
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The services that we received from the Agency was fabulous. They were helpful right from the moment we signified interest in the property, from the viewing stage right to negotiation of price. Matt and Natalie were very helpful as they did all they could to ...
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Nov 29, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Matthew and Natalie. We are extremely happy to hear that you felt the staff were helpful and dealt with everything in a prompt manner. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 22,2013
Nov 22,2013
0
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this helpful
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James and Jenna were very helpful and informative all the way through the sale and afterwards. I would use Yu in future to sell my house...
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Nov 25, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James & Jenna. We are extremely happy to hear that you found us to be helpful and informative. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 21,2013
Nov 21,2013
0
people found
this helpful
this helpful
I recently sold my house using Springbok the service I received was excellent, everything was explained to me very carefully prior to signing a contract with them, The For Sale Sign went up on a Saturday we had an unsuccessful viewing on the Monday and ...
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Nov 26, 2013
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Thank you for taking the time to complete the review. Your feedback has been passed to Jenna. Its great to hear you have had such an excellent experience with us, we try and be as transparent as we possible can be. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 21,2013
Nov 21,2013
0
people found
this helpful
this helpful
all personel were very helpful and friendly, they promised me a fast sale and delivered on their promise. they were in constant contact with me and i had quite a few viewings and interest due to there professional attitude. also whenever i needed to get ...
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Nov 21, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Matthew and Charlotte. We are extremely happy to hear that you felt the staff were professional and available to you. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 21,2013
Nov 21,2013
0
people found
this helpful
this helpful
At every stage we were kept in the picture about what was happening.
Return calls were prompt and information relevant and timely.
excellent advice regarding how best to market our property e.g. at what point it may be worthwhile considering re-pricing or alternative measures.
...
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Nov 21, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were prompt and informative in their contact with you. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 21,2013
Nov 21,2013
0
people found
this helpful
this helpful
I found the whole team to be excellent. Mathew was our first representative and he kept us informed of everything that was happening and arranged viewings to suit us. We then got introduced to Charlotte who was in touch with us with any development and ...
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Nov 21, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are extremely happy to hear that you felt the staff kept you informed and were able to explain everything clearly to you. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 20,2013
Nov 20,2013
0
people found
this helpful
this helpful
My dealings with Springbok in respect of my property purchase were conducted with a hands on expediency. I was pleased with the efficiency of the administration, conducted in a simple and effective manner without the usual spurious paperwork. The overall transaction was managed in a ...
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Nov 21, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were efficient and effective for you. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 20,2013
Nov 20,2013
0
people found
this helpful
this helpful
I can't praise Springbok properties enough for the way they handled marketing my property for me, their staff especially james and Jenna who I had most dealings with were friendly and courteous and kep me informed of any developments and offers throughout the process which ...
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Nov 21, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Jenna. We are extremely happy to hear that you felt the staff were friendly and kept you informed. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 20,2013
Nov 20,2013
0
people found
this helpful
this helpful
As a first-time buyer, I was wary about using estate agents as I'd heard so much negative hype about the profession, but dealing with Springbok was a real delight - quick and efficient, Matthew and Jenna at various times of the process were always happy ...
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Nov 28, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Matthew and Jenna. We are extremely happy to hear that you felt the staff were efficient and kept you full informed. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 20,2013
Nov 20,2013
0
people found
this helpful
this helpful
Had very little success with the local estate agents and was getting nowhere with selling my property.
Stumbled upon Springbok while browsing internet. Set up appointment to view and set valuation.
Everything was clearly explained and i decided to give it a go.
Offer was ...
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Nov 21, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely happy to hear that you felt the staff were on hand to clearly explain everything and make the transaction so smooth for you. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 19,2013
Nov 19,2013
0
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this helpful
this helpful
i was very satisfied with the way springbok dealt with the sale of the property, they were very profesional and polite when ever i contacted them....
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Nov 19, 2013
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Thank you for taking the time to complete a review. We are extremely happy to hear that you found us to be professional and polite. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 19,2013
Nov 19,2013
1
people found
this helpful
this helpful
It was a pleasure to deal with Charlotte who was very helpful throughout the transaction
I would definitely use Springbok and Charlotte again
Mike - Saxon Properties...
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Nov 22, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are extremely happy to hear that you felt that Charlotte was helpful throughout the transaction. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 18,2013
Nov 18,2013
1
people found
this helpful
this helpful
I can highly recommend Sprinkgbok Properties to other house purchasers. Charlotte is very efficient and professional. Importantly, she is very approachable and took the time to explain any areas I was unsure of (It was over 30 years ago when I last bought a house). She ...
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Nov 22, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte and Lee. We are extremely happy to hear that you found us efficient and approachable. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 18,2013
Nov 18,2013
0
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this helpful
this helpful
i found the service reliable for the needs i wanted. natalie always returned every phone call and always found the answer to what i asked . they sold my house as quick as they said they would.i had not heard of them before but would ...
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Dec 06, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you found our service to be reliable for your needs and that your calls were always returned and your questions were answered. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 18,2013
Nov 18,2013
1
people found
this helpful
this helpful
Very quick sale and was kept informed by the agents all the way through the sale. Would recommend to anyone wanting to sell a property....
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Dec 06, 2013
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Thank you for taking the time to complete a review. Your feedback is very much appreciated. We are extremely happy to hear that you felt you had a quick sale and that you were fully kept informed throughout the sale. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 17,2013
Nov 17,2013
4
people found
this helpful
this helpful
James was in touch with us on a regular basis, with viewings and always contacted us with the outcome, he negotiated to the price we wanted for the property.
Charlotte was also in contact regularly with regards to the sale process and resolved any problems ...
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Nov 18, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte & James. We are extremely happy to hear that you found the service to be quick and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 14,2013
Nov 14,2013
0
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this helpful
this helpful
Great service from start to finish, I would happily buy from springbok estate agents again. Staff are friendly and reliable....
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Nov 14, 2013
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Thank you for taking the time to complete a review. Your feedback will be passed back to the individuals who assisted you. We are extremely happy to hear that you would use us again and that you felt we were friendly and reliable. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 13,2013
Nov 13,2013
0
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this helpful
this helpful
Natalie took over the purchase of our house. Previously we had been given two other colleagues who dealt with us initially, from a customers prospective it is nice for a customer to only have one point of contact from a offer being made though to ...
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Nov 21, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt reassured with the service we offered and that you felt the staff were approachable. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 11,2013
Nov 11,2013
1
people found
this helpful
this helpful
The service I received from Springbok was excellent. James negociated the sales and Jenna followed the sale through. The sale was complicated due to the divorce and co-ordinating moving in to rented property but Jenna was brilliant in liaising with all concerned.
Thank you....
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Nov 13, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Jenna. We are extremely happy to hear that you felt the service you received was excellent. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
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