91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ...
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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Latest Reviews
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reviewed by 'Lara'
Featured Review
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reviewed by 'Garry Walton'
Featured Review
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reviewed by 'Giles'
Featured Review
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reviewed by 'Neil'
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reviewed by 'Ahmad Yadgari'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 93% | £21,500 | £35,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 140 | 13 | 16 | 3 | 1885 | 170 | 1669 | 101 | 173 | 96 |
Areas covered
- National
Address
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Latest Properties
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Featured Review
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Apr 24,2024
Apr 24,2024
2
people found
this helpful
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
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Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process.
Moreover, my agent, Ernest, ...
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Apr 17,2024
Apr 17,2024
0
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I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Featured Review
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Apr 15,2024
Apr 15,2024
0
people found
this helpful
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try.
I was pleasantly surprised at the valuation they gave & decided to ...
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Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
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Apr 10,2024
Apr 10,2024
0
people found
this helpful
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house
Excellent service and very responsive from all of the team
Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Dec 10,2013
Dec 10,2013
0
people found
this helpful
this helpful
The guys at springbok properties were absolutely brilliant throughout my purchase of my property.
We had some problems with the sale but guys at springbok kept the patients (while I didn't ) and did everything they could to resolve a bad situation that was out of ...
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Dec 10, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte and James. We are extremely happy to hear that you felt the staff were so helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
“Good professional service. Regular contact throughout the whole process initially ......”
Dec 09,2013
Dec 09,2013
0
people found
this helpful
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Good professional service. Regular contact throughout the whole process initially from placing an offer to collecting the keys and finalising the move. Very little stress involved from a buyers point of view because I was kept up to date with all the steps. I can ...
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Dec 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely happy to hear that you felt the staff were in regular contact with you and there was so little stress throughout the transaction. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 09,2013
Dec 09,2013
0
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this helpful
this helpful
We were extremely pleased with Springbok's service. Communication was fantastic and as a result, we purchased the property in just a few weeks of time. Thank you....
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Dec 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Ahmed. We are extremely happy to hear that you felt the staff communicated so well with you. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 09,2013
Dec 09,2013
0
people found
this helpful
this helpful
The service I received was very informative and I dealt with the same person from the start of the sale to the finish. A quick sale was achieved and I was kept informed all through the the process by the person dealing with the sale...
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Dec 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff kept you informed throughout the transaction. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 08,2013
Dec 08,2013
0
people found
this helpful
this helpful
I bought a house using Springbok Properties and found both Adam,the Negotiator and Natalie, the Sales Progressor very helpful. They both kept me up to date with all stages of the process and would not hesitate to recommend them and this company to anyone....
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Jan 03, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt the staff were helpful throughout and kept you updated with all stages of the process. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 08,2013
Dec 08,2013
0
people found
this helpful
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The agent was very help full
I brought this very smoothly with out any hassle
Bell done spring brook
Thank you...
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Dec 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 07,2013
Dec 07,2013
0
people found
this helpful
this helpful
From start to finish Springbok where very professional but at the same time very approachable and easy to talk too. I was kept well informed of the progress at all times. Jenna would call regularly to keep me updated as to how the sale was ...
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Dec 12, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were approachable and easy to talk to . We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 07,2013
Dec 07,2013
0
people found
this helpful
this helpful
At our initial meeting all information was clearly presented to us including information about fees and conditions. This was important as it enabled us to make an informed decision as to whether we should use this company or not. The contractual information was emailed to ...
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Dec 09, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you found the service to be good, efficient and we achieved the quick and secure sale you required. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 06,2013
Dec 06,2013
0
people found
this helpful
this helpful
We decided to use Springbok properties after trying a few other estate agents without success, the transaction was very smooth and from first meeting Nick the valuer to selling and moving out took sixteen weeks.
Although they are not the cheapest option to sell your ...
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Dec 06, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were fast acting for you. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 06,2013
Dec 06,2013
0
people found
this helpful
this helpful
The agents had plenty of time to talk to us and explane the prosses of selling our house which we had lived in for over thirty years we didn't really have to do anything it was all done for us I would recommend them to ...
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Dec 06, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were helpful and you would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 05,2013
Dec 05,2013
0
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this helpful
this helpful
Great Service for a purchasing point of view, they were very informative and check on progress without over chasing the customer....
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Dec 05, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were informative throughout the transaction. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 05,2013
Dec 05,2013
0
people found
this helpful
this helpful
Dealt with Springbok for the first time earlier this year, I renovate and resell properties the quick speed of the purchase (and realistic asking price) where really useful. Would have no reservations using their service again....
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Dec 06, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were fast acting and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 05,2013
Dec 05,2013
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Very happy with the service from Springbok. Jenna and Matt acted professionally at all times and helped the process run smoothly - something of a rarity with Estate Agents these days!
Would certainly recommend....
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Dec 06, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna and Matthew. We are extremely happy to hear that you felt the staff were helpful and professional. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 05,2013
Dec 05,2013
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She kept us informed of what the situation was in respect of the sale and liaised well passing on relevant queries between owner and seller....
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Dec 05, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie and Matthew. We are extremely happy to hear that you felt the staff kept you updated. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 05,2013
Dec 05,2013
0
people found
this helpful
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springbok sold our property in the time they said they could with a lot of viewings and offers we are highly delighted with service thanks a lot Dave and Alli...
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Dec 05, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 04,2013
Dec 04,2013
0
people found
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this helpful
Communication was superb. Jenna returned calls and was Proffesional throughout. Would highly recommend the service. The whole process was managed to my great satisfaction....
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Dec 04, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely happy to hear that you felt the staff were professional and returned your calls. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 04,2013
Dec 04,2013
0
people found
this helpful
this helpful
I didn't expect much when i made the initial call to springbok as i assumed like all other agents it would be all about money money money, where this sale was a little different my auntie had owned her home for over 30 years and after ...
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Dec 04, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Nick and Jenna. We are extremely happy to hear that you felt the staff were friendly and in regular contact with you. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 04,2013
Dec 04,2013
0
people found
this helpful
this helpful
Very professional service and very prompt in returning calls and emails.
I would personally recommend Springbok to family & friends
Imran...
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Dec 04, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were professional and prompt in returning calls. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 01,2013
Dec 01,2013
0
people found
this helpful
this helpful
very professional ,,polite at all,,, kept us informed at all times,,,,very reliable firm to deal with....and even helpful after the sale was completed...thanks to all at springbok, especially jenna...
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Dec 03, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely happy to hear that you felt the staff were reliable and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 30,2013
Nov 30,2013
0
people found
this helpful
this helpful
The property purchase aspect of Springbok Properties was very smooth and professional despite the company being in a different demographic area (approx. 250miles away). The sale was quite complex but Springbok kept me well informed and did their best to complete the transaction in a ...
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Dec 03, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were professional and kept you well informed. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 30,2013
Nov 30,2013
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All
The agent kept me up to date throughout the purchase. Initially they set up my viewing quickly and tested me the confirmed details. They then kept in constant contact and dealt with my queries efficiently to the conclusion of the purchase.
I would definetly ...
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Dec 03, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff kept you up to date. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 30,2013
Nov 30,2013
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From the start of contact with this agent to view the property right through to the completion of the purchase we had good communication from them keeping us updated on all aspects of the dealings. Natalie Jackson was in regular contact and was a pleasure ...
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Dec 03, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt the staff kept you updated and were good to work with. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 29,2013
Nov 29,2013
0
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this helpful
this helpful
After having the house up for sale with another agent and getting no viewings we decided to try springbok properties. they came to the house and explained how they worked and how much it would cost, they kept us up to date with every enquiry ...
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Nov 29, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you would use us again in the future with no hesitation. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 28,2013
Nov 28,2013
0
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this helpful
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Having had our house on the market with another agent for over 18 months without any success we decided to try springbok. They were very good from day one. What they said they would do they did and in a very professional manor. Kept us informed ...
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Nov 28, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff kept you well informed and dealt with all queries. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 27,2013
Nov 27,2013
0
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Excellent service from viewing to completion.
Will recommend to other colleagues, and will use the company again in the future, if they have further properties in my prefered area....
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Nov 27, 2013
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Thank you for taking the time to complete a review. We are extremely happy to hear that you received an excellent service from ourselves and would use again in the future. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 27,2013
Nov 27,2013
0
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this helpful
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I had to sell a family property as executor following a close family bereavement. The process of selling is bad enough let alone doing it following a family death. James and Jenna were on hand every time I phoned -this was reassuring as I lived ...
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Nov 27, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to James and Jenna. We are extremely happy to hear that you felt we were friendly, calm and reassuring especially during such a difficult time for you. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 26,2013
Nov 26,2013
0
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Overall I found the service at Springbok to be good and the ladies that I dealt with were always very helpful and did what they said they were going to do....
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Nov 27, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Matt. We are extremely happy to hear that you felt the staff were helpful and did they all they could. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 26,2013
Nov 26,2013
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Both members of staff were in regular contact with us throughout the Sale of the property and kept us regularly updated. Everything was explained as clearly as possible and all questions answered honestly....
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Nov 26, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 26,2013
Nov 26,2013
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the agent arranged for me to view the house also linkerd in with what i had to do due to issuse with the seller which was very helpfull ....
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Nov 26, 2013
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Thank you for taking the time to complete a review. We are happy to hear that you found us to be helpful during the purchase of the property. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 26,2013
Nov 26,2013
0
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this helpful
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Springbok is major source of refreshment in the art of property selling in the UK and leaves the tired "top-down" techniques of "traditional" Estate Agents trailing in their wake. They promised me if they arranged 9 viewings they would sell at a price I found acceptable. ...
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Dec 06, 2013
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Thank you for taking the time to complete a review. Your feedback is very much appreciated. We are extremely happy to hear that you were happy with the service that you received from ourselves We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
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