91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ...
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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Latest Reviews
View all Reviews 4265Featured Review
a
reviewed by 'Lara'
Featured Review
a
reviewed by 'Garry Walton'
Featured Review
a
reviewed by 'Giles'
Featured Review
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reviewed by 'Neil'
Featured Review
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reviewed by 'Ahmad Yadgari'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 93% | £21,500 | £35,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 140 | 13 | 16 | 3 | 1885 | 170 | 1669 | 101 | 173 | 96 |
Areas covered
- National
Address
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
Latest Properties
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Featured Review
a
Apr 24,2024
Apr 24,2024
2
people found
this helpful
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
Featured Review
a
Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process.
Moreover, my agent, Ernest, ...
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Apr 17,2024
Apr 17,2024
0
people found
this helpful
this helpful
I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Featured Review
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Apr 15,2024
Apr 15,2024
0
people found
this helpful
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try.
I was pleasantly surprised at the valuation they gave & decided to ...
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Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
Featured Review
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Apr 10,2024
Apr 10,2024
0
people found
this helpful
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house
Excellent service and very responsive from all of the team
Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Jan 13,2014
Jan 13,2014
10
people found
this helpful
this helpful
Springbok agent was very desperate to get our property in their books an up in the market asap but when they had to list an attractive and right sales listing or advert online all they did get some Old pictures from previous old sales and ...
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What agent could do to change your mind?
Present the property in an attractive manner with the CORRECT description, pictures and all other data.Attached Filesnbsp;
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Jan 13, 2014
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Thank you for taking the time to write a review. We understand that one of our Manager's is now speaking to you regarding this and your complaint is now being investigated. Obviously we are disappointed that you did not bring this to our attention before the review was posted. Warm Regards - All the Team at Springbok ...
Jan 13,2014
Jan 13,2014
11
people found
this helpful
this helpful
Firstly can I start by saying I don't know where all of the good reviews are coming from I'm very confused .
Myself and my husband had our house on the market for 2 years with a local estate agent when we decided to switch tactics and ...
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What agent could do to change your mind?
Having been on the market with yourselves for nearly 14 weeks with only 3 viewings of which 1 failed to show up and 1 told us they had tried for 2 weeks to arrange a viewing with yourselves ! I have to say I am not impressed with your company . Having left a very good local estate agent to come to you with the promise of a 12 week sale , we have been left with still no sale , and a very sour taste in our mouths . Messages were left by myself almost once ape very few weeks as you did not keep in touch with us to let us know what was happening with our property , these messages were rarely returned ! On top of that I never once called James and got through to him he was always Way from his desk this is not acceptable . You simply are across as if you couldn't care less if our house sold or not I will certainly not ever use a national company again nor will I recommend yourselves to anyone .Attached Filesnbsp;
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Jan 20, 2014
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Thank you for taking the time to register your comments regarding the service you received. Your feedback is very important to us. We have fully investigated the points you raised, as I stated in our telephone conversation today. Please accept my sincere apologies on behalf of the entire company for the inconvenience you experienced in dealing with us.
Having listened to your calls, I was not happy with how one of the staff handled the whole matter and I understand why you had concerns. At Spri ...
Jan 13,2014
Jan 13,2014
3
people found
this helpful
this helpful
I was very happy with the service I received from Springbok. They were pro-active with their aim of pushing through the sale as quickly as possible. I was contacted every few days to discuss where I was personally with the sale and provided updates regarding ...
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Jan 13, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were pro-active, polite and friendly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 13,2014
Jan 13,2014
2
people found
this helpful
this helpful
I purchased my first property through Springbok just over two months ago and the team were really helpful, very informative and took the time to answer any questions we had as and when they arose, Progress was checked suitably with regular contact and advice throughout. ...
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Jan 13, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were helpful and informative. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 10,2014
Jan 10,2014
2
people found
this helpful
this helpful
we were very sceptical that there system would work by only sending clients that had cash or no chain, thought it would narrow the market down but it works they found a very nice couple to come and look round and they bought our property ...
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Jan 13, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you found the experience through ourselves to be stress free. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 10,2014
Jan 10,2014
3
people found
this helpful
this helpful
A big thank you to all the team at springbok. Adam helped us through a tough time and sold our house quickly when our first buyer pulled out. We risked losing our new build property but thanks to this team every thing has come together ...
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Jan 15, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Adam & Natalie. We are extremely happy to hear that everything came together for you and your move was successful, and that you felt you were updated with all proceedings and stages of both your sale and purchase. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 09,2014
Jan 09,2014
4
people found
this helpful
this helpful
I have moved homes eight times and was apprehensive about moving again, however I started to look at agents on line and came across Springbok. I filled in the form went to bed and thought no more about it. I was absolutely amazed when the ...
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Jan 09, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you found the experience through ourselves to be stress free. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 08,2014
Jan 08,2014
2
people found
this helpful
this helpful
Both Adam and Kate at Springbok properties were very helpful and pleasant throughout the complete buying process. Every query was answered immediately which helped enormously....
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Jan 08, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate & Adam. We are extremely happy to hear that you found us to be helpful and pleasant. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 08,2014
Jan 08,2014
2
people found
this helpful
this helpful
We were extremely pleased with Springbok's service. Communication was fantastic and as a result, we purchased the property in just a few weeks of time. Thank you....
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Jan 09, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Ahmed. We are extremely happy to hear that you felt the staff communicated so well with you. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 08,2014
Jan 08,2014
2
people found
this helpful
this helpful
I initially dealt with Lexi who was very polite but then I was transferred to Jenna. She was absolutely brilliant. When I left messages she got back to me write away. I had problems with the buyer but Jenna took over and sorted everything for ...
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Jan 13, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were polite and kept in touch throughout. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 07,2014
Jan 07,2014
2
people found
this helpful
this helpful
The sale was completed very quickly and professionally just before the Christmas period. Kathryn Clowes was also the negotiator we dealt with, but her name didn't appear on the drop down option....
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Jan 07, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kathryn & Kate. We are extremely happy to hear that you felt we were professional and the service quick. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 06,2014
Jan 06,2014
2
people found
this helpful
this helpful
Lee and Natalie kept me informed at all times with regards to potential buyers. Staff were polite and helpful. Paperwork and administration was straight forward....
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Jan 09, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Lee & Natalie. We are extremely happy to hear that you felt we were polite and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 05,2014
Jan 05,2014
2
people found
this helpful
this helpful
James and Charlotte were both very professional in all telephone and email contact. They were really helpful in providing advice as I was a first time buyer. They were also very prompt in providing information and kept me up to date during negotiations and then ...
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Jan 09, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to James & Charlotte. We are extremely happy to hear that you found us to be professional and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 30,2013
Dec 30,2013
4
people found
this helpful
this helpful
I found that in my difficult circumstances the agents were very understanding towards me and my ex partner and kept us both informed of the stages we had reached and what was required every step of the way making sure we understood what was happening ...
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Jan 13, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you were satisfied with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 30,2013
Dec 30,2013
2
people found
this helpful
this helpful
We found our perfect home on Rightmove.com which was being sold by Springbok Properties, a company that was very new to me.
Just under 5 weeks later it was ours. We experienced nothing but excellent, quick service by both Lee and Natalie. We will hopefully ...
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Jan 08, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie & Lee. We are extremely happy to hear that you found our service to be both quick and excellent. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 27,2013
Dec 27,2013
2
people found
this helpful
this helpful
We dealt with a number of staff at Springbok and each one was professional and nothing wad too much trouble. They kept us up to date with what was going on, and we were amazed at how quickly everything was done. Every step of the ...
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Jan 02, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Rebekah. We are extremely happy to hear that you found us professional and that you were kept up to date. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 23,2013
Dec 23,2013
2
people found
this helpful
this helpful
Through out my experience with purchasing my new home
I have had to deal with lots of different people & as a first time buyer, I did sometime need stuff spelling out to me for me to understand & I do have to thank & praise Kate lees ...
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Dec 23, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate & Matt. We are extremely happy to hear that you found our service o be helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 20,2013
Dec 20,2013
2
people found
this helpful
this helpful
They got me lots of viewings within weeks,
I sold thanks to them after 11 weeks
Thankyou
They kept me updated all the time with phone calls and text....
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Jan 17, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you were happy with our service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 20,2013
Dec 20,2013
1
people found
this helpful
this helpful
I would use springbok again they sold 2 my propertys Natalie and lee was very helpful allways kept me updated...
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Jan 13, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt the staff were helpful and always kept you updated. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 19,2013
Dec 19,2013
1
people found
this helpful
this helpful
Charlotte was very helpful and professional and did everything possible to make the sale happen as quickly and smoothly as possible....
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Jan 03, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are extremely happy to hear that you felt we were very helpful and professional. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 16,2013
Dec 16,2013
1
people found
this helpful
this helpful
I recently bought a property using springbok estate agents. I found that the process of contacting them and viewing the property very quick and simple. Although there was some delays by the solicitor, jenna kept me informed of the progress all the way to completion. ...
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Dec 17, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna. We are extremely happy to hear that you felt the staff were easy to contact and kept you informed. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 13,2013
Dec 13,2013
1
people found
this helpful
this helpful
Very happy with sevice provided. Was kept up to date with everything and communication was excellent. Would recommend and use again...
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Dec 16, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you felt the communication was excellent and that you would use again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 12,2013
Dec 12,2013
0
people found
this helpful
this helpful
I went to springbok as my property wasn't getting any interest at all with a local agent, wow i never expected the response I got. I was pleasantly surprissed and extremeely pleased with the welcome i got from Mathew Kennigley very interested and made me ...
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Jan 03, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie and James and the rest of the team. We are extremely happy to hear that you felt throughout the process you were updated during all aspects and that each staff member was helpful and made things run smoothly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 12,2013
Dec 12,2013
0
people found
this helpful
this helpful
Right from the start the help and advice received from Natalie fantastic. I spoke with Natalie more than my solicitor and she updated me every step of the way until the sale was complete. An asset to the company. Thank you....
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Dec 12, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt the staff kept you updated and were in constant contact. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 12,2013
Dec 12,2013
0
people found
this helpful
this helpful
We found the whole process very easy, quick and professional. The level of communication, feedback and being kept up to date with progress was exactly what was promised.
If the opportunity arose would not hesitate to use Springbok and would recommend highly to others....
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Dec 12, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were professional throughout. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 12,2013
Dec 12,2013
0
people found
this helpful
this helpful
Hi Everyone,
In my opinion the service I received was professional, the team were friendly and efficient. The process of buying a property with Springbok, was simple and as easy as it can be .!!! The information provided was accurate and reliable. I would recommend Springbok ...
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Jan 17, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you found us to be professional, friendly and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 11,2013
Dec 11,2013
0
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this helpful
this helpful
Springbok gave us good service throughout our dealings with them. They arranged a viewing of the property as soon as possible and Jenna was particularly good through the sale process, especially when the solicitors were dragging their feet....
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Dec 11, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to Jenna and Lee. We are extremely happy to hear that you felt the staff gave a good service throughout. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 11,2013
Dec 11,2013
0
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this helpful
this helpful
Sold the property fast, kept us informed every step of the way, helpful and friendly service, always willing to answer any questions. We would definately recommend this service to anybody....
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Jan 03, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff kept you informed. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 11,2013
Dec 11,2013
0
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This is a very good estate agents who always got back straight away and there best to deal with all matters efficient and quickly thanks Natalie you were the best...
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Dec 11, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff kept you updated. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 10,2013
Dec 10,2013
0
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this helpful
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An excellent service with knowledgeable and attentive staff who kept me informed at every stage of the selling process. The whole procedure was made easier by using Springbok's associated solicitors and having been on the open market with local Estate Agents for over 6 months, once ...
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Dec 10, 2013
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you felt the staff were knowledgeable and attentive. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
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