91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ...
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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Latest Reviews
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reviewed by 'Lara'
Featured Review
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reviewed by 'Garry Walton'
Featured Review
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reviewed by 'Giles'
Featured Review
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reviewed by 'Neil'
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reviewed by 'Ahmad Yadgari'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 93% | £21,500 | £35,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 140 | 13 | 16 | 3 | 1885 | 170 | 1669 | 101 | 173 | 96 |
Areas covered
- National
Address
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Latest Properties
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Featured Review
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Apr 24,2024
Apr 24,2024
2
people found
this helpful
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
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Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process.
Moreover, my agent, Ernest, ...
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Apr 17,2024
Apr 17,2024
0
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I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
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Apr 15,2024
Apr 15,2024
0
people found
this helpful
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try.
I was pleasantly surprised at the valuation they gave & decided to ...
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Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
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Apr 10,2024
Apr 10,2024
0
people found
this helpful
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house
Excellent service and very responsive from all of the team
Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Jun 26,2014
Jun 26,2014
0
people found
this helpful
this helpful
Had good dealings with sprinbok always kept in touch with us and always replied to emails in a fairly good time. Kate was helpful and always chased things up for us.
Holly...
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Jun 26, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you found us to be helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 25,2014
Jun 25,2014
0
people found
this helpful
this helpful
From the first contact to Springbok Properties, regarding the details, purchase of the property, the staff were extremely helpful,and informatative keeping us up to date throughout the procedure involved in purchasing the property....
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Jun 26, 2014
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Thank you for taking the time to complete a review. We are happy to hear that you found us helpful and informative. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 24,2014
Jun 24,2014
0
people found
this helpful
this helpful
First time buyer.
Springbok Properties were very helpful throughout the buying process. I had many questions and the single point of contact, Jessica Langlands (Sales Progression Advisor) answered these and put me at ease.
There were no complications during the house purchase and everything went ...
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Jul 07, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica. We are extremely glad to hear that you were happy with our services. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 24,2014
Jun 24,2014
0
people found
this helpful
this helpful
The agent sent out numerous formal letters explaining who they are and what they do this being extremely helpful.
Jess langlands was extremely thorough and helpful with continuous help and support all along the way. Great customer service. Thank you Jess langlands....
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Jul 07, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica. We are extremely glad to hear that you were happy with our services. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 24,2014
Jun 24,2014
0
people found
this helpful
this helpful
I had my property up for sale with another agent for nearly 2 year. I decided to change to springbok
and could not have been happier. John got me lots of viewings and my property was sold within a month. The sale went through without any ...
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Jun 27, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant department. We are happy to hear that your property was sold within a month of being on the market with us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 24,2014
Jun 24,2014
1
people found
this helpful
this helpful
All of our enquiries were delt with quickly, any concerns were responded to straight away. We felt valued as customers and treated with kindness and respect as a person not a 'number' as so often happens with companies dealing with lots of people , ie it ...
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Jun 27, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Rebekah. We are happy to hear that you felt valued as one of our clients and all enquiries you had were dealt with promptly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 24,2014
Jun 24,2014
0
people found
this helpful
this helpful
Excellent service from start to finish. Both Matt and Natalie were very supportive and kept us informed every step of the way. They made the process virtually stress free. We would recommend to anyone. Many Thanks to all at Springbok...
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Jun 27, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Matthew and Natalie. We are extremely happy to hear that you felt you received excellent service from the start to finish and that the whole process was made virtually stress free. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 24,2014
Jun 24,2014
0
people found
this helpful
this helpful
I recently purchased a property through Springbok and found the whole experience hassle free. From my initial call to book a viewing through negotiating my offer and through the completion process I was dealt with very efficiently. If the person I needed to speak to ...
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Jun 25, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant department. We are happy to hear that the whole process was made hassle free and promptly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 22,2014
Jun 22,2014
0
people found
this helpful
this helpful
I used Springbok to sell my home after having it on the market for over 2 years. Within the first 3 weeks I had over 15 viewings receiving an offer from one of those which was in the area i wanted. Could not be happier with the service ...
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Jun 27, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Rebekah. We are happy to hear that you were kept up to date with your transaction and your property was sold quickly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 22,2014
Jun 22,2014
0
people found
this helpful
this helpful
I found that springbok were very attentive to our needs and they found the right type of viewers and we sold within a few weeks. I would recommend springbok....
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Jul 07, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica. We are extremely glad to hear that you were happy with our services. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 22,2014
Jun 22,2014
0
people found
this helpful
this helpful
I thought that everything with springbok went very smoothly and my property was not on the market for very long before it was sold. I think in all it took just 6 weeks before I had found a buyer....
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Jun 25, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant department. We are happy to hear that the process of selling your home went smoothly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 19,2014
Jun 19,2014
0
people found
this helpful
this helpful
sold house within 2 weeks of signing up with springbok, jess rang every day with updates as to what was going on with the sale, can not recommend enough especially jess she was a pleasure to deal with and i will miss her daily calls what ...
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Jun 19, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are happy to hear that you would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 19,2014
Jun 19,2014
0
people found
this helpful
this helpful
Very helpful and kept me informed at all times, even when buyers solicitors slowed down the process. Always asking if there was anything they could do. Very professional in their manner throughout. Thank you....
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Jun 24, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were helpful and professional. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 19,2014
Jun 19,2014
0
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this helpful
this helpful
Jessica was always available & quick to get back to me with any answers to queries. She made the experience a lot less stressful!...
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Jul 07, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica. We are extremely glad to hear that you were happy with our services. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 19,2014
Jun 19,2014
0
people found
this helpful
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I found Natalie very helpful and most important very honest with dealing with the sale of my proprty. I was always kept in the picture even if the news was not good. Even if Natalie was not available Rebeccatook over and she was also very ...
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Jun 27, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt our staff were helpful, honest and kept you in the picture. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 18,2014
Jun 18,2014
0
people found
this helpful
this helpful
From our first phone call to Springbok they responded very quick, after the first meeting we had an enquiry within 3days. we were kept informed of progress on a regular basis. within 2 weeks we had a buyer and the transaction went through quite well. Springbok ...
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Jun 27, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant department. We are happy to hear that our manner throughout was excellent and the sale of your property went well. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 17,2014
Jun 17,2014
2
people found
this helpful
this helpful
Jess kept me in touch with all that was taking place including the everyday activity and then when all transactions had been completed informed me of time and date for handing over everything required by the new property owner....
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Jun 17, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are happy to hear that you were kept up to date with your transaction. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 17,2014
Jun 17,2014
2
people found
this helpful
this helpful
Used this company as I was promised that all the prospective buyers were pre qualified to have at least the asking price ready in cash and ready to buy. I was a little concerned at the communication problems that were highlighted in the reviews on ...
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What agent could do to change your mind?
Their job!!!!Attached Filesnbsp;
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Jun 20, 2014
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Thank you for your feedback. All feedback is important to us whether it be positive or negative to help us monitor, maintain and improve the customer service our clients receive.
We understand one of the Sales Managers has spoken to you directly in regards to your experience with Springbok Properties and we will be investigating the matter further.
Kind Regards
Springbok Customer Services Team ...
Jun 13,2014
Jun 13,2014
1
people found
this helpful
this helpful
Excellent service provided by both Matt and Natalie. We were kept informed every step of the way thus enabling us to have a relatively stress free sale. We would reccomend to everyone. Many Thanks to the Springbok team...
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Jun 17, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Matt & Natalie. We are extremely happy to hear that you would recommend our service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 12,2014
Jun 12,2014
2
people found
this helpful
this helpful
Where do I start? Well, words cannot describe how highly I can recommend Springbok Properties and in particular Kate Lees on the sales progression team. To say my property sale was long and complicated would be an understatement, but Kate was there every step of ...
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Jun 12, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you would recommend us and the service you received was above and beyond. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 12,2014
Jun 12,2014
1
people found
this helpful
this helpful
Prior to purchasing I called the number twice asking to speak to someone about making an offer, I was told that someone would return my call but they never did. I persisted and eventually the sale went ahead and was fast, Kate was good in ...
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Jun 17, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that your was fast and progressed well. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 12,2014
Jun 12,2014
1
people found
this helpful
this helpful
good telephone voice nice and clear always easy to contact and keeps up to date with proceedings and pleasant and courteous well able to grasp and understand situations...
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Jun 17, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt we were pleasant and courteous. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 11,2014
Jun 11,2014
1
people found
this helpful
this helpful
I had a very difficult sale of my property because of the lender. Natalie kept me in the loop of everything that was happening and tried to sort out the problems as soon as she could....
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Jun 17, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you you would use our service again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 10,2014
Jun 10,2014
1
people found
this helpful
this helpful
I bought a house from Springbok properties and I found the whole process to be very pleasant indeed. Kate handled the sale and I found her to be very professional and nothing was too much trouble. Kate kept me in the loop with any enquires ...
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Jun 11, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate Lees. We are extremely happy to hear that you felt we were professional and would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 09,2014
Jun 09,2014
1
people found
this helpful
this helpful
I was buying my first house with an assist of Springbok Properties. I would definitely recommend the company, especially Ms Jess Watts who was always very friendly and helpful. She was always providing me with an update on the sale. Many thanks for all your ...
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Jun 11, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were friendly and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 09,2014
Jun 09,2014
1
people found
this helpful
this helpful
Whilst dealing with Springbok I always received a friendly and efficient service. I had spent a number of years trying to sell the house and it wasn't until Springbok took over after using 2 local agents that I had any real interest, a successful viewing and ...
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Jun 10, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were friendly and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 07,2014
Jun 07,2014
1
people found
this helpful
this helpful
Springbok Properties have assisted us in purchasing our new home. The staff member we spoke with or had dealings with mostly was Kate Lees, she was professional and helpful at all times. She responded to any email or telephone enquiries promptly and left us in ...
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Jun 09, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were professional and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 06,2014
Jun 06,2014
1
people found
this helpful
this helpful
I can't thank Natalie and John for there loyal support from start to finish .
They done everything possible from the sale of house and the after sale .
Very friendly people always at hand .
Any stress there was they took it awayfrom you so you could ...
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Jun 09, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie & John. We are extremely happy to hear that you felt we were friendly and a loyal support from the begining. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 06,2014
Jun 06,2014
1
people found
this helpful
this helpful
I found the whole experience of purchasing through springbok extremely efficient. The company was very professional and the fact that we had a dedicated sales progressor meant that we dealt with the same person throughout. We received regular updates and would certainly recommend springbok to ...
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Jun 06, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Rebekah & Adam. We are extremely happy to hear that you felt we were professional, polite and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 05,2014
Jun 05,2014
1
people found
this helpful
this helpful
Great service provided throughout. We were first time buyers and Natalie was able to guide us along when we needed help and kept in touch at every point. Extremely easily contactable either via telephone or email address. Wonderful service. Thank you!...
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Jun 09, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt we were extremely easy to contact and provided you with a wonderful service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
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