Springbok Properties
4.7/5, 4265 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Latest Reviews

 View all Reviews 4265
Featured Review
a
reviewed by 'Lara'
“I've heard selling your house is difficult, but it has not been for us. From the moment we signed with ......”
Featured Review
a
reviewed by 'Garry Walton'
“I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing ......”
Featured Review
a
reviewed by 'Giles'
“I came across their website on facebook and decided to give them a call. I initially spoke to Amy who ......”
Featured Review
a
reviewed by 'Neil'
“When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known ......”
Featured Review
a
reviewed by 'Ahmad Yadgari'
“I can wholeheartedly recommend Springbok Properties if you’re planning to buying house Excellent service and very responsive from all ......”
23rd Nov 2024
reviewed by 'Conor'
“Very quick and easy service and experience throughout with great communication from my sales negotiator Marc, even at unsociable times. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 13 16 3 1885 170 1669 101 173 96
Areas covered
  • National
Address

Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: 00:00 - 00:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall
Latest Properties

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Featured Review
a

“Our selling process...”

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Apr 24,2024
Minithumbup
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Marc
By: 'Lara'
Apr 24,2024
2 people found
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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By: Springbok Customer Services
Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
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“I recently had the pleasure of working with ......”

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Apr 22,2024
Minithumbup
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Ernest
By: 'Garry Walton'
Apr 22,2024
0 people found
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process. Moreover, my agent, Ernest, ...
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Featured Review
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“Smooth Process...”

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Apr 17,2024
Minithumbup
By: 'Giles'
Apr 17,2024
0 people found
this helpful
I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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By: Springbok Customer Services
Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Featured Review
a

“When I decided to sell my property I looked a......”

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Apr 15,2024
Minithumbup
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James
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Natalie
By: 'Neil'
Apr 15,2024
0 people found
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try. I was pleasantly surprised at the valuation they gave & decided to ...
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By: Springbok Customer Services
Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
Featured Review
a

“I can wholeheartedly recommend Springbok Prop......”

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Apr 10,2024
Minithumbup
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James
By: 'Ahmad Yadgari'
Apr 10,2024
0 people found
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house Excellent service and very responsive from all of the team Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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By: Springbok Customer Services
Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Charlotte Murtagh is one of those rare people that is ......”

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Sep 12,2014
Minithumbup
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Charlotte
By: 'Clare'
Sep 12,2014
2 people found
this helpful
Charlotte Murtagh is one of those rare people that is such a good communicator. From beginning to end she ensured that I was constantly updated with the status of the buyer plus the conveyancer. It was not the most easiest of sales, and I admire ...
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By: Springbok Properties
Sep 19, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are extremely happy to hear that you felt Charlotte was determined and kept you updated throughout the transaction. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Bought a property through the estate agents springbok properties. Would ......”

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Sep 11,2014
Minithumbup
By: 'Hannah'
Sep 11,2014
1 people found
this helpful
Bought a property through the estate agents springbok properties. Would highly recommend. They responded promptly to all my queries and followed through with telephone calls. I wanted a quick purchase and James Hatton ensured all my needs and requirements were met. Thank you :)...
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By: Springbok Properties
Sep 11, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to James. We are extremely happy to hear that you felt we responded promptly to your queries and the fact that we achieved a quick sale for you . We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Excellent service, house sale went through amazingly quick, six weeks ......”

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Sep 11,2014
Minithumbup
By: 'Julie'
Sep 11,2014
0 people found
this helpful
Excellent service, house sale went through amazingly quick, six weeks in start to finish! Kate from Springbok kept us informed and up to date at all times and was very helpful during the process of our sale, thank you, Mr & Mrs Myatt....
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Comment on agent fees
Great service, fees quite high but did agree from choices made from the outset.
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By: Springbok Properties
Sep 12, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were helpful and the service received was excellent. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Kept me fully informed throughout - were friendly and professional ......”

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Sep 09,2014
Minithumbup
By: 'Clint'
Sep 09,2014
0 people found
this helpful
Kept me fully informed throughout - were friendly and professional and achieved a quick sale at a good price. Properly vetted all viewers so no time wasters....
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Comment on agent fees
Higher than expected but a good result achieved
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By: Springbok Properties
Sep 09, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Ryan and James. We are extremely happy to hear that you felt we were informative, professional and achieved good price for your property. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I was very pleased about the progress of buying my ......”

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Sep 08,2014
Minithumbup
By: 'A'
Sep 08,2014
0 people found
this helpful
I was very pleased about the progress of buying my new house. I was kept informed at all times. Reassured about the possibility at being 'gazumped', unlike some other estate agents who did not seem to care, and subsequently I had 2 houses fall through, although ...
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By: Springbok Properties
Sep 08, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Geoff & James. We are extremely happy to hear that you felt we were informative and provided a smooth service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Im a first time buyer so i wasnt sure of ......”

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Sep 07,2014
Minithumbup
By: 'jasey'
Sep 07,2014
0 people found
this helpful
Im a first time buyer so i wasnt sure of the exact process, howerver i was guided through and advised accordingly by james. Everything went smoothly and quickly. There was some concern for me as the seller attempted to changed the handover date. This did ...
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By: Springbok Properties
Sep 08, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to James. We are extremely glad to hear that you felt we helped to guide you as a first time buyer and that everything went smoothly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Natalie kept us in the loop all throughout the process. ......”

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Sep 06,2014
Minithumbup
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Natalie
By: 'karen'
Sep 06,2014
1 people found
this helpful
Natalie kept us in the loop all throughout the process. She was friendly and helpful. Explained the process to us. We also used a solicitor provided by Springboks which made the whole process run smoother. It took approx. 8 weeks for completion....
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Comment on agent fees
Even though the fees are a bit more expensive than most estate agents and the property was sold for less than what we wanted and you have to show prospective buyers around yourself, Springboks were the only company (and we had used 4 estate agents in 8 months) to get people through the door to view and an offer was put in after 4 weeks on their books.
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By: springbok customer services
Sep 29, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt you were kept in the loop throughout the process of selling your property. Hearing that you felt the staff you dealt with were friendly and helpful is very pleasing to us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Jessica she saw me through a very stressfull time and ......”

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Sep 05,2014
Minithumbup
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Jess
By: 'jessica'
Sep 05,2014
1 people found
this helpful
Jessica she saw me through a very stressfull time and kept me calm and kept me updated all through the sale nothing was to much bother to her even when I lost my cool...
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Comment on agent fees
very resonable
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By: springbok group
Sep 05, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica. We are extremely happy to hear that you felt we were helpful and informative. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Very professional in all they did for me. Geoff set ......”

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Sep 04,2014
Minithumbup
By: 'Mr.'
Sep 04,2014
1 people found
this helpful
Very professional in all they did for me. Geoff set up all the viewings for me and Rachel completed the deal at the end....
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Comment on agent fees
I feel the fee is a bit too high to be honest.
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“Excellent customer service from my sales progressor. Was keen to ......”

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Aug 26,2014
Minithumbup
By: 'skizsurtees'
Aug 26,2014
0 people found
this helpful
Excellent customer service from my sales progressor. Was keen to challenge the solicitors on both sides to speed up the process. Also made arrangements for me to get the keys when she wasn't available. Responded to emails quickly. Overall very happy...
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By: Springbok Properties
Aug 27, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you received excellent customer service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Natalie provided a good service, always pleasant to talk to ......”

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Aug 22,2014
Minithumbup
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Natalie
By: 'Danielle'
Aug 22,2014
1 people found
this helpful
Natalie provided a good service, always pleasant to talk to and happy to give me advice when I needed it....
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“agent very helpful throughout the sale of the property and ......”

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Aug 18,2014
Minithumbup
By: 'terry'
Aug 18,2014
0 people found
this helpful
agent very helpful throughout the sale of the property and kept us informed of what was going on when we needed to know....
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Comment on agent fees
not received bill yet cannot comment.
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By: Springbok Properties
Aug 18, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to you found us to be helpful and kept you informed. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I found Springbok to be an excellent company, I was ......”

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Aug 17,2014
Minithumbup
By: 'Eric'
Aug 17,2014
2 people found
this helpful
I found Springbok to be an excellent company, I was well impressed they kept me up to date with any developments that was happening. I would use this company again....
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By: Springbok Customer Services
Aug 18, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you were impressed with our regular updates and you would go on to recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“absolutely fast efficient service from springbok! very polite helpful staff ......”

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Aug 15,2014
Minithumbup
By: 'jayne'
Aug 15,2014
0 people found
this helpful
absolutely fast efficient service from springbok! very polite helpful staff that regularly kept us informed of the sale from start to finish!would deffinatley recommend springbok properties....
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Comment on agent fees
average fees jayne empson 91 kirklands road hull hu5 5as
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By: Springbok Properties
Aug 15, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you found us to be polite and helpful & would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Good communication from the agent. Kept up to date with ......”

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Aug 15,2014
Minithumbup
By: 'keith'
Aug 15,2014
1 people found
this helpful
Good communication from the agent. Kept up to date with all transactions relating to vendor and buyer. prompt attention to concerns etc....
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By: Springbok Properties
Aug 15, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you found the communication to be of a high quality and we were prompt. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Rachel was very friendly, helpful and kept us informed throughout ......”

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Aug 11,2014
Minithumbup
By: 'Tina'
Aug 11,2014
0 people found
this helpful
Rachel was very friendly, helpful and kept us informed throughout the whole process, the whole process was made a lot easier....
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By: Springbok Customer Services
Aug 12, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you would use again in the future and found Rachel friendly and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“our experience in buying our first home has been going ......”

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Aug 08,2014
Minithumbup
By: 'stephanie'
Aug 08,2014
0 people found
this helpful
our experience in buying our first home has been going on for 6months, but thanks to Rachel we are finally moving in tomorrow, cant thank her enough for what shes done for us, if she says she will call you, she will, she doesn't just ...
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By: Springbok Customer Services
Aug 08, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you are happy with the service you were provided with from Rachel. We would like to wish you all the best for the future in your new home, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“We found springbok to be a very good agent. if ......”

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Aug 07,2014
Minithumbup
By: 'hilary'
Aug 07,2014
1 people found
this helpful
We found springbok to be a very good agent. if you needed to know anything kate lees was always at the end of the phone, or if she was not available she would get back to us as soon as she could.We would recommend ...
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By: Springbok Properties
Aug 08, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you would use again in the future. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I moved to Springbok Properties after 6 months with another Estate ......”

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Aug 07,2014
Minithumbup
By: 'CDS'
Aug 07,2014
1 people found
this helpful
I moved to Springbok Properties after 6 months with another Estate Agent who promised a very proactive sale process but did not deliver, despite expensive glossy brochures and costs!! I found the sales side to be very proactive and I was kept updated on a 2 weekly ...
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By: Springbok Customer Services
Aug 08, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you would use again in the future. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Springbok arranged an early viewing of the property and although ......”

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Aug 06,2014
Minithumbup
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Jessica
By: 'David'
Aug 06,2014
0 people found
this helpful
Springbok arranged an early viewing of the property and although initially they were difficult to get in contact with as soon as our interest became serious and an offer accepted we were allocated Jessica Langlands as a sole point of contact. Jessica was always cheerful ...
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By: Springbok Properties
Aug 07, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica. We are extremely happy to hear that you found us efficient and cheerful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I can't remember how we came across Springbok but from ......”

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Aug 05,2014
Minithumbup
By: 'Andy'
Aug 05,2014
0 people found
this helpful
I can't remember how we came across Springbok but from the moment we were contacted the whole process went very smoothly and things were clearly explained. The process took longer than we had hoped but that was because we had to give tenants two months ...
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Comment on agent fees
We were told the fees from the outset although I had forgotten VAT on top!
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By: Springbok Properties
Aug 05, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate Lees. We are extremely happy to hear that you felt we were courteous and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Our experience with Springbok was very pleasant. The team was ......”

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Aug 05,2014
Minithumbup
By: 'Uzma'
Aug 05,2014
0 people found
this helpful
Our experience with Springbok was very pleasant. The team was very professional and gave timely information. Special mention to Tom Lucas (our sales negotiator) and Rebekah Dobson (Sales progression team) and James Hatton (Sales Progression team)....
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By: Springbok Properties
Sep 01, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Tom, Rebekah and James. We are extremely happy to hear that you felt we were professional and provided regular updates. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I received a friendly and professional service from Springbok Properties. ......”

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Aug 05,2014
Minithumbdown
By: 'BRL4'
Aug 05,2014
0 people found
this helpful
I received a friendly and professional service from Springbok Properties. The purchase went throught in the timescale I was expecting. The only thing that I feel could have been done differently was that when my original contact moved to another department I wasn't contacted by ...
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By: Springbok Properties
Sep 01, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are extremely happy to hear that you felt we were friendly and professional. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Top service and standards from start to finish, our house ......”

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Aug 05,2014
Minithumbup
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Natalie
By: 'Glen'
Aug 05,2014
0 people found
this helpful
Top service and standards from start to finish, our house was up on the market for two weeks then was sold. Highly recommended team who were in contact every day. If you want a professional outfit to sell your house these are the guys you ...
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By: Springbok Properties
Sep 08, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie and Kate. We are extremely happy to hear that you felt we were professional and kept you informed on a regular basis. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Springbok properties were an excellent choice to sell the bungalow ......”

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Aug 01,2014
Minithumbup
By: 'SPRINGBOK'
Aug 01,2014
0 people found
this helpful
Springbok properties were an excellent choice to sell the bungalow for us and Kate lees was a super contact. We could not fault the way she kept in contact with us all the time and also with the solicitor. Nothing was to much trouble for ...
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By: Springbok Properties
Aug 01, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were an excellent choice for selling your bungalow. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“After purchasing a property via this agent, I have nothing ......”

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Jul 31,2014
Minithumbup
By: 'Cameron'
Jul 31,2014
0 people found
this helpful
After purchasing a property via this agent, I have nothing negative to say about them. For their part, the viewing and sale proceeded quickly and efficiently and there were no problems that could be attributed to them....
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“I bought a buy to let property through Springbok and ......”

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Jul 30,2014
Minithumbup
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Natalie
By: 'Sue'
Jul 30,2014
0 people found
this helpful
I bought a buy to let property through Springbok and really couldn't have asked for more. The sale went through super quick, the staff were polite, courteous and always on the ball with answers and call backs. I would definitely have no qualms in using ...
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“Springbok - rude and disinterested!!I had a visit from ......”

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Jul 30,2014
Minithumbdown
By: 'Irate'
Jul 30,2014
5 people found
this helpful
Springbok - rude and disinterested!! I had a visit from Springbok who promised the earth and delivered next to nothing. All the time my property was on the market with them I had NO feedback from them at all - I had asked for weekly ...
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“We have just bought our home with Springbok properties. I ......”

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Jul 30,2014
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Natalie
By: 'Keeley'
Jul 30,2014
0 people found
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We have just bought our home with Springbok properties. I felt so happy with the service we received. Natalie Jackson helped us through the whole process, any queries we had she would happily help us. Everything ran so smoothly. Would highly recommend Springbok!...
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“Springbok Properties returned an initial call from me to inquire ......”

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Jul 28,2014
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By: 'Mr'
Jul 28,2014
6 people found
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Springbok Properties returned an initial call from me to inquire into selling my property. Nigel visited our property and at the outset came across as he knew his industry, but how wrong. I sent him a text the next day but took him over 24hrs ...
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By: Springbok Customer Services
Aug 04, 2014
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Thanks for your review. On the rare occasion we do not meet a customer’s expectations we will always do everything we can to resolve the issue and work with your best interests in mind. As a national estate agency, we work really hard to sell property across the UK; our focus is not in one particular region or city. We pride ourselves on selling houses quickly and our performance statistics and reviews from other clients prove this. It’s typical of the current market trends to tak ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

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