91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ...
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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Latest Reviews
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reviewed by 'Lara'
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reviewed by 'Garry Walton'
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reviewed by 'Giles'
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reviewed by 'Neil'
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reviewed by 'Ahmad Yadgari'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 93% | £21,500 | £35,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 140 | 13 | 16 | 3 | 1885 | 170 | 1669 | 101 | 173 | 96 |
Areas covered
- National
Address
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Overall
Latest Properties
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Featured Review
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Apr 24,2024
Apr 24,2024
2
people found
this helpful
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
Featured Review
a
Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process.
Moreover, my agent, Ernest, ...
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Apr 17,2024
Apr 17,2024
0
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this helpful
I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
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Apr 15,2024
Apr 15,2024
0
people found
this helpful
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try.
I was pleasantly surprised at the valuation they gave & decided to ...
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Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
Featured Review
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Apr 10,2024
Apr 10,2024
0
people found
this helpful
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house
Excellent service and very responsive from all of the team
Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Dec 05,2014
Dec 05,2014
0
people found
this helpful
this helpful
From the outset I found the staff very friendly, approachable and contactable. I sold my house within a couple of days! Kate kept me up to date, regularly, with anything I needed to know or do which was fantastic. This was a very professional service ...
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Dec 05, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were very friendly, approachable and contactable. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 05,2014
Dec 05,2014
0
people found
this helpful
this helpful
I could not be happier with the service both me and my mother received from Kate lees at Springbok. Kate is efficiency itself and so lovely to deal with. She made the whole process at a difficult time very easy.
I would not hesitate to ...
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Dec 05, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely pleased to hear that you were happy would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 05,2014
Dec 05,2014
0
people found
this helpful
this helpful
Jess was totally on the ball. I have had dealings with lots of agents but have never had an agent as good as jess. She kept me informed every step of the way and dealt with problems quickly and extremely efficiently. I cannot speak highly ...
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Comment on agent fees
No fees paid - I was buyer.
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Dec 12, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you received good customer service with excellent communication. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 04,2014
Dec 04,2014
0
people found
this helpful
this helpful
Through your the transaction Jessica always kept in touch with me. If she said she would do something she did without me needing to chase. She always called me when she said she would and always knew the case details and history without having to ...
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Dec 04, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you received good customer service with excellent communication. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 25,2014
Nov 25,2014
6
people found
this helpful
this helpful
Viewed a property and put in an offer which we were urged to up as they stated a price the seller was willing to accept. We duly upped our offer and were then told that a bigger offer was on the table and if we ...
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Mar 18, 2015
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Thank you for taking the time to complete this review. We take all feedback very seriously, whether it is negative or positive. I'm disappointed to see that you had a bad experience with Springbok. Though I can assure you that such experiences are not the norm, I understand that this is little consolation in your situation.
I have investigated the claims you have made and my findings are outlined here.
As stated, the vendor did opt to proceed with your offer as that was his preference. Once t ...
Nov 22,2014
Nov 22,2014
0
people found
this helpful
this helpful
Very good customer service and excellent communication though the process keeping myself, the vendor in the loop with the latest progress updates from the solicitors.
Very friend and always on hand to answer questions / look into requests....
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Nov 24, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff. We are extremely happy to hear that you received good customer service with excellent communication. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 20,2014
Nov 20,2014
0
people found
this helpful
this helpful
When our offer on the property was excepted I had a call from James confirming that he would be looking after me and would be my point of contact throughout the purchase.
Everytime I called Springbok James knew exactly who I was and made me ...
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Nov 17,2014
Nov 17,2014
0
people found
this helpful
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Jess was extremely helpful throughout the process of the purchase, keeping me updated every few days of what was happening and helping keep everything run smoothly. Although they are not a local Agent they work as well if not better than other more local company's....
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Nov 18, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Jess. We are extremely happy to hear that you felt we were helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 17,2014
Nov 17,2014
0
people found
this helpful
this helpful
Karl booked viewing appointments for us at a time which was convenient for both us and the seller. He kept us updated and handled the offers we made so that we were successful in purchasing the house. We were then handed over to Kate Lees ...
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Nov 17, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Karl & Kate. We are extremely happy to hear that you felt we were friendly and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 16,2014
Nov 16,2014
0
people found
this helpful
this helpful
Right from the beginning of the sale of my house, from the agent visiting to value it, to the completion, Rachel looked after me brilliantly- she kept me informed of any problems or just to let me know that everything was 'on track'. The whole ...
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Dec 03, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you were very looked after by Rachel. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 14,2014
Nov 14,2014
0
people found
this helpful
this helpful
I originally contacted springbok to make a cash sale but was advised by them to put my house on the market which I did. house sold within the week STC. I was then contacted by Rachel leaver for sales progression. Rachel was very professional and ...
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Nov 14,2014
Nov 14,2014
0
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Great service the staff are really friendly and keep you updated with all what is happening with your sale Aaron who called round to assess my property to a final phone call with Natalie at no stage did I feel like I was being left ...
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Nov 14,2014
Nov 14,2014
0
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Springbok sold my house within a couple of weeks.. Both James and Natalie that I dealt with were professional, friendly and always replied to me in a timely manner. I had a few problems with the buyer's solicitor taking too long and not progressing the ...
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Nov 14,2014
Nov 14,2014
0
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The agent was great a keeping me informed rang me back when I asked and when he was on holiday always left me a contact number. I was delighted with the call to say my property had sold and when I had trouble contacing my ...
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Nov 13,2014
Nov 13,2014
0
people found
this helpful
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We had a couple of agents before Jessica and we where starting to think we had made the wrong decision choosing springbok to sell are house, but Jessica was brilliant she was always there if I needed reassurance when things seemed to be slowing down, ...
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Nov 11,2014
Nov 11,2014
0
people found
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I would recommend Springbok as a company they dealt with the sale of our house with out any fuss or stress, Jess was more than helpful and dealt with any problem we had straight away making us feel at ease.
We have sold houses before ...
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Nov 06,2014
Nov 06,2014
0
people found
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James was really helpful and we had sold the house STC within 2 days, he kept us up to date with how the sale was progressing so no stress for us at all any questions were answered quickly and simply with no jargon so all in ...
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Comment on agent fees
the fees were we paid were acceptable as we could just leave it in there hands as we just wanted to sell the house and clear the mortgage so well worth it.
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Nov 06,2014
Nov 06,2014
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I was very happy with the assistance and support provided by the sales progressor, Natalie Jackson.
She was very good at returning phone calls and moving matters along to a conclusion.
She was very involved with all the parties involved in the transaction, and was ...
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What agent could do to change your mind?
As mentioned above, my request to explore the cash purchase option was not met. I was then put in the awkward position of showing a potential buyer the property and not being aware that the advertised price had been reduced.Attached Filesnbsp;
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Nov 06, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you were happy with the assistance that you received during the sales progression stage and that you found Natalie to be Calm, efficient and polite at all times. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 02,2014
Nov 02,2014
0
people found
this helpful
this helpful
When purchasing my property I found this agent to be very useful. They always kept in contact and promptly returned any calls they had missed.
Given my experience with the solicitors was not perfect the service Springbok provided was even more appreciated....
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Nov 17, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were useful and prompt. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 01,2014
Nov 01,2014
0
people found
this helpful
this helpful
I found springbok properties an excellent estate agent to deal with and would certainly use them again and recommend them to friends and family ....Natalie kept me informed every step of the way.....she is very professional and extremely friendly ........
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Comment on agent fees
I do think these are on the high side
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Nov 06, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you were kept informed every step of the way and that you felt she was professional and extremely friendly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Nov 01,2014
Nov 01,2014
0
people found
this helpful
this helpful
What an amazing service provided by a top class and very professional company. Springbok allocate a personal touch by assigning a memember of there team in my case a Katie lees, to constantly update me through out the process. Although the process took a little ...
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Nov 03, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were professional and that you would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 31,2014
Oct 31,2014
0
people found
this helpful
this helpful
Me and my husband are very pleased with service we got, we were always kept informed of what was happening with our property that was for sale. They always kept us to up to date with viewings and feed back and worked hard to sell ...
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Oct 31, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to relevant staff We are extremely happy to hear that you were very pleased with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 30,2014
Oct 30,2014
0
people found
this helpful
this helpful
Natalie was very efficient in all our dealings with her. Regular updates on our purchase and always returned the calls when we left a message. Very pro active and always polite....
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Nov 06, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you found her to be pro active, polite and efficient in all your dealings, you received regular updates and calls were always returned . We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 29,2014
Oct 29,2014
0
people found
this helpful
this helpful
Although the sale of my property took longer than first expected, Natalie was always there to assist and offer any help she could. She was patient and understanding when answering any of my questions and was a pleasure to deal with, even when I was ...
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Nov 06, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you found her to be patient and understanding when answering any of your questions. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 27,2014
Oct 27,2014
0
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this helpful
this helpful
I recently bought a property that springbok was selling. I would rated springbok as a good. This is because of how professional and efficient Kate was. She would always call me to keep me up dated with where my purchase was and as I first ...
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Oct 27, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you found us to be professional and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 26,2014
Oct 26,2014
0
people found
this helpful
this helpful
Natalie always dealt with my enquiries very quickly and was very sensitive and sympathetic to both me and the seller when delays arose. I would say that Springbok Properties are the best estate agent I have conducted business with, either on the high street or ...
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Comment on agent fees
N/A as just buying through you
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Nov 06, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. We are extremely happy to hear that you felt she dealt with your enquiries very quickly, sensitively and sympathetically. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 23,2014
Oct 23,2014
0
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this helpful
this helpful
I found the attention to detail was excellent. I was kept informed throughout all stages of the process. All of the people we dealt with were very helpful. Would use this business again without any reservation....
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Oct 27, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were helpful and that you would use us again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 22,2014
Oct 22,2014
0
people found
this helpful
this helpful
I recently purchased my property through Springbok Properties and I was extremely impressed with Jess who updated me regularly on the progress of the sale, she was always polite and friendly and always returned my call within an hour if I left a message. Many ...
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Oct 22, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica. We are extremely happy to hear that you felt we were friendly and provided excellent communication throughout the process. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 22,2014
Oct 22,2014
1
people found
this helpful
this helpful
I would like to say a big thank you to Springbok Properties Ltd for all the help with the purchase of a house I have recently bought, in particular Charlotte Murtagh who helped chase both parties solicitors from start to completion, without her help the ...
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Oct 27, 2014
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte. We are very happy to hear that you felt the communication between yourself and Charlotte was extremely good and that you were kept informed of all progress. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Oct 22,2014
Oct 22,2014
0
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this helpful
this helpful
Very satisfied with the service provided by James.
He was very professional and efficient, he kept in regular contact in order to complete the transaction in a timely manner.
Would definitely use James again and would have no hesitation in recommending him....
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Natalie
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Ernest
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Lewis
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Jessica
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Annie
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Charlotte
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Thomas
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Craig
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Jamie
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James
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Jessica
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Jess
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Best Online and Hybrid Agent in the UK 
Best Estate Agent in the UK (Sales) 
