91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ...
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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Latest Reviews
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reviewed by 'Lara'
Featured Review
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reviewed by 'Garry Walton'
Featured Review
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reviewed by 'Giles'
Featured Review
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reviewed by 'Neil'
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reviewed by 'Ahmad Yadgari'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 93% | £21,500 | £35,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 140 | 13 | 16 | 3 | 1885 | 170 | 1669 | 101 | 173 | 96 |
Areas covered
- National
Address
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Latest Properties
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Featured Review
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Apr 24,2024
Apr 24,2024
2
people found
this helpful
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
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Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process.
Moreover, my agent, Ernest, ...
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Apr 17,2024
Apr 17,2024
0
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this helpful
I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
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Apr 15,2024
Apr 15,2024
0
people found
this helpful
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try.
I was pleasantly surprised at the valuation they gave & decided to ...
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Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
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Apr 10,2024
Apr 10,2024
0
people found
this helpful
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house
Excellent service and very responsive from all of the team
Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Jun 28,2015
Jun 28,2015
0
people found
this helpful
this helpful
Very easy kept me fully informed all through the process and was very helpful when asked phoned me with updates i was very impressed...
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Jul 20, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to the relevant staff. We are extremely happy to hear that you felt we were helpful and you were impressed. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 28,2015
Jun 28,2015
0
people found
this helpful
this helpful
We bought a property marketed by Springbok Properties and I am very happy with the service I received.
It was professional and efficient. I was kept up to date by Yasmin, she was easily contactable and helpful.
Thank you very much!...
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Jun 30, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Yasmin. We are extremely happy to hear that you would recommend and use our service again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 28,2015
Jun 28,2015
0
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this helpful
this helpful
Very professional from first call to last. Kept me inform and answered all my questions regardless of how simple they was. Would recommend 100%...
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Jun 30, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Yasmin. We are extremely happy to hear that you would recommend and use our service again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 28,2015
Jun 28,2015
0
people found
this helpful
this helpful
This was my first time buying my first property and I couldn't believe how easy everything was. Rachel was absolutely fantastic at keeping me up to date with how everything was progressing. She was always willing to answer any queries I had. Without Rachel I ...
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Jun 30, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you would recommend and use our service when you come to sell. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 28,2015
Jun 28,2015
0
people found
this helpful
this helpful
We had our house on the market for three years prior to using a different agent. I won't be too negative about them but we did not get many viewers and were constantly calling them suggesting ways to market the house. We were approached by ...
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Jun 26,2015
Jun 26,2015
0
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Very enjoyable experience from start to finish, our house was sold in 7 days, we had4 people to view on our first viewing and one of those bought it. The whole process was finished in 6 weeks and it all went very smoothly. Any queries/questions were ...
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Comment on agent fees
Fees fare for a great service,
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Jun 26,2015
Jun 26,2015
0
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I found the service very fast with no problems throughout the sale and would recommend using if you want a quick sale. Very pleased would use again....
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Jun 30, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Yasmin. We are extremely happy to hear that you would recommend and use our service again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 26,2015
Jun 26,2015
0
people found
this helpful
this helpful
I cannot in any way fault the service provided by Springbok Properties. They were wonderfully helpful, professional, and always willing and happy to answer any queries. I was kept in the loop throughout the process and was extremely impressed with the attitude of all the ...
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Jun 26, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Rachel. We are extremely happy to hear that you would recommend and use our service again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 26,2015
Jun 26,2015
0
people found
this helpful
this helpful
The agents worked very hard for us, at the start of the process it did take a bit of understanding as to how the procedure worked, and if not a little confusing.
It did seem to take longer than first anticipated but once the paperwork ...
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Jul 20, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate & Geoff. We are extremely happy to hear that you felt we worked hard on your behalf. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 26,2015
Jun 26,2015
0
people found
this helpful
this helpful
After Explaining our financial situation every one at Springbok responded brilliantly. Our house was sold and completed in 4 weeks. Yasmin always had time to listen to us and kept us well informed as to what was happening. I would definitely use this company again...
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Jun 30, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Yasmin. We are extremely happy to hear that you would recommend and use our service again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 26,2015
Jun 26,2015
0
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this helpful
this helpful
Charlotte was always very polite and professional and got back to me in good time with any queries that I had....
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Jul 01, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to the Charlotte. We are extremely happy to hear that you found the service polite and professional. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 26,2015
Jun 26,2015
0
people found
this helpful
this helpful
During the sale was always available or returned call extremely quickly and then promptly dealt with my questions & concerns, liaising with my solicitor and my purchaser's solicitor and agent as required....
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Jun 30, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Yasmin. We are extremely happy to hear that you felt comfortable and happy with our services. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 26,2015
Jun 26,2015
0
people found
this helpful
this helpful
Yasmin was very prompt at getting in touch with me or returning my calls and always very friendly. She was very helpful and very informative, she was on the ball and always chasing things to ensure our purchase went ahead as quickly as possible. My ...
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Jun 30, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Yasmin. We are extremely happy to hear that you would recommend and use our service again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 25,2015
Jun 25,2015
0
people found
this helpful
this helpful
The whole process was quick and seamless from the valuation, through the viewings and to the sale. I was kept informed at each stage of the process, using their recommended legal service also helped speed the sale through to completion. I have no problem recommending ...
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Jun 25, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that you would recommend our services. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 25,2015
Jun 25,2015
0
people found
this helpful
this helpful
I bought a property marketed through springbok and would definetly think about using them in my future house buying,selling portfolio.Jess kept me up to date and informed of all stages and made sure viewings were arranged at a time convienient to me and ...
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Jun 25, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica . We are extremely pleased to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 25,2015
Jun 25,2015
0
people found
this helpful
this helpful
I recently bought a property marketed through Springbok and found dealing with them was hassle free. I was allocated an agent 'Kate Lees' who was professional, polite and informative. I was kept upto date on how the purchase was proceeding and Kate was more than ...
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Jun 26, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were professional & polite. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 25,2015
Jun 25,2015
1
people found
this helpful
this helpful
New experience for me - David Todd lovely who came out initially and then came out on a Saturday (whilst in the middle of moving himself!!!) to take the pictures.
Rachel Leaver who saw the sale through was great and kept me up to date ...
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Comment on agent fees
Quite expensive compared to other ways of selling but suited me at the time
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Jun 26, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Rachel and David. We are extremely pleased to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 24,2015
Jun 24,2015
0
people found
this helpful
this helpful
They were a very quick and prompt service, from advertising the property to selling the property the service was very fast and efficient. I would personal use the service again and recommend the service to anyone wanting a professional and fast sale of their property.
...
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Comment on agent fees
Fees were in the same ball park as other agencies we had looked at but the service we received was excellent.
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Jun 26, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you would recommend and use our service again. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 24,2015
Jun 24,2015
0
people found
this helpful
this helpful
I am very happy with the service I received at sprinbok. I buy and sell a lot of properties and this purchase went a lot smoother than most...
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Jun 25, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear that your transaction went smoothly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 23,2015
Jun 23,2015
0
people found
this helpful
this helpful
The service we received to begin with from Springbok Properties was appalling. When we arranged the first viewing, less than 24 hours after the property went up for sale, we were told that several offers over the asking price had already been made. I queried this ...
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Jun 23, 2015
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Thank you for your feedback on our service, we really appreciate you taking the time to pass on your opinion of our services it will help us to improve in the future.
It is with great disappointment that I have received a negative review from a customer of ours as we received a gold award for our customer service for two years running, 2013 & 2014, and we are aiming to consistently improve our service every day.
I am sorry you were not satisfied with our response time when arranging viewings ...
Jun 22,2015
Jun 22,2015
0
people found
this helpful
this helpful
I was really please with the service I got ,Jessica was always keeping me up dated with everything. I would definitely recommend ....
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Jun 22, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica . We are extremely pleased to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 22,2015
Jun 22,2015
0
people found
this helpful
this helpful
Springbok had clear intentions to progress the sale of the property as quickly as possible when we initially submitted an offer. They were helpful in communicating on our behalf with the seller and were fast to respond to any requests for information during the buying ...
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Jun 25, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Ashley . We are extremely pleased to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 22,2015
Jun 22,2015
1
people found
this helpful
this helpful
The purchase of our property has been dealt with efficiently and professionally. We were kept up to date throughout the process by our Sales Progressor, Charlotte Murtagh. She was easily contactable and very helpful and always followed up with matters to ensure that the purchase ...
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Jun 25, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Charlotte . We are extremely pleased to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 22,2015
Jun 22,2015
1
people found
this helpful
this helpful
I put my property up for sale,had a lot of viewers and buyers interested but due to circumstances beyond our control they pulled out springbok persevered until they finally got me a buyer,Ashley and the rest of the team were fabulous in keeping ...
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Jun 25, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica . We are extremely pleased to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 19,2015
Jun 19,2015
0
people found
this helpful
this helpful
I would highly recommend Springbok to anyone selling a property. Just wish I had chosen them when I first put the house on the market - it would have saved a lot of stress.
From the start Craig the valuer was on time for the ...
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Comment on agent fees
Fees were high but the house sold. Been on market with other agents without any luck for 9 months. Springbok 4 weeks!!!
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Jun 22, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica . We are extremely pleased to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 18,2015
Jun 18,2015
0
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this helpful
this helpful
Had a really good experience with this member of staff, extremely helpful. Was easily contactable by both phone and email. Helped us a great deal keeping us updated on each stage of buying our house felt more comfortable contacting Yasmin than anyone else....
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Jun 18, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Yasmin. We are extremely happy to hear that you felt comfortable and happy with our services. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 18,2015
Jun 18,2015
0
people found
this helpful
this helpful
I got in touch with Springbok related to the sale of my property that had been on the market for some time. I contacted Sprinkbok and met with one of their advisors who was professional and explained the process. As he advised they would look ...
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Jun 26, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Kate. We are extremely happy to hear that you felt we were professional and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 17,2015
Jun 17,2015
0
people found
this helpful
this helpful
I found Springbok Properties on the internet as they would be able to sell me house quickly. Within my initial call one of there representatives came out to give me a valuation and I signed up there and then.
I then received a call from ...
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Jun 22, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Rachel and Ahmed. We are extremely pleased to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 16,2015
Jun 16,2015
0
people found
this helpful
this helpful
I first came across Springbok Properties by looking on the internet and knew that I would be taking a chance, but after reading their positive feedback I decided to contact them. Jessica Langland dealt with the selling of my property and with circumstances beyond mine ...
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Comment on agent fees
The fees are higher than on the High street, however you are told this before hand so that you are aware of this from the beginning. In my opinion it was worth it and would strongly recommend Springbok Properties to other people.
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Jun 16, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica . We are extremely pleased to hear that you were happy with the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jun 15,2015
Jun 15,2015
0
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this helpful
this helpful
Ahmed and Jessica were excellent with the service they provided us. We sold our property very quickly through springbok. Within a week of advertising our property we had accepted an offer and within 7 weeks we had completed. I would definitely use springbok again and recommend ...
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Jun 15, 2015
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Thank you for taking the time to complete a review. Your feedback has been passed to Ahmed and Jessica. We are extremely happy to hear that you were pleased with the timescales we worked to and the service you received. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
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