Springbok Properties
4.7/5, 4266 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 13 16 3 1885 170 1669 101 173 96
Areas covered
  • National
Address

Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

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Images & Videos

“Springbok manged in 6 weeks what my local Estate Agents failed ......”

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Feb 07,2016
Minithumbup
By: 'Sold'
Feb 07,2016
0 people found
this helpful
Springbok manged in 6 weeks what my local Estate Agents failed to do in 14 months. Infact after 6 weeks we had 2 couples interested in our house. Communication throughout the whole transaction was first class, and we got the price I told Springbok I wanted. Yasmin kept me ...
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Comment on agent fees
Fair
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By: Laura O'Brien
Feb 18, 2016
View all comments (1)
Thankyou for taking the time to complete a review. Your feedback has been passed to the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and that you received the price you wanted. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok................... ...

“Springbok were professional yet friendly and easy to work with. ......”

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Feb 05,2016
Minithumbup
By: 'Manie'
Feb 05,2016
0 people found
this helpful
Springbok were professional yet friendly and easy to work with. They always returned my calls promptly and went the extra mile to help when things were moving slowly....
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Comment on agent fees
A couple of fees were hidden in the small print but this seems to be typical of solicitors
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“Excellent service. Springbok did what other estate agents couldn't. They ......”

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Feb 05,2016
Minithumbup
By: 'Kathryn'
Feb 05,2016
0 people found
this helpful
Excellent service. Springbok did what other estate agents couldn't. They sold our house hassle free with great communication. Laura Obrien was fabulous she kept us updated and chased all the parties in the chain to ensure we all were happy and made a stressful move ...
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Comment on agent fees
A little high but great service
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By: Laura O'Brien
Feb 08, 2016
View all comments (1)
Thank you Kathryn for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and that you felt the whole thing was hassle free. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok............... ...

“I am truly amazed with Springbok, the whole process from ......”

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Feb 04,2016
Minithumbup
Jessica
By: 'Diane'
Feb 04,2016
0 people found
this helpful
I am truly amazed with Springbok, the whole process from start to finish was so quick and easy. I originally listed my property with a local estate agents, it was on the market for 10 months, with fortnightly local newspaper advertisements, a window advert and a ...
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Comment on agent fees
The fees are slightly higher than our local estate agents, however considering the short timescale from signing with Springbok to completion we found it to be good value.
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“Most amazing service. So impressed that it took 3 weeks to ......”

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Feb 01,2016
Minithumbup
By: 'Eleanor'
Feb 01,2016
0 people found
this helpful
Most amazing service. So impressed that it took 3 weeks to complete. Went so smooth and we're very helpful when gad questions as been first time buyer....
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Comment on agent fees
Really good for the money
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By: Laura O'Brien
Feb 04, 2016
View all comments (1)
Thank you Eleanor for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and the solicitors, and that you felt that it was a smooth process from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok........... ...

“I turned to Springbok Properties after having my property for ......”

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Jan 30,2016
Minithumbup
By: 'Mike'
Jan 30,2016
0 people found
this helpful
I turned to Springbok Properties after having my property for sale with a well known estate agents for six months with no sale. From start to finish Springbok kept me upto date every step of the way. I had a sale in around six weeks ...
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Comment on agent fees
Good
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By: Natalie Jackson
Apr 11, 2016
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Thankyou for taking the time to complete a review. Your feedback has been passed to Natalie and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves while selling your property. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“A first class service from Springbok from start to finish. ......”

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Jan 23,2016
Minithumbup
Natalie
By: 'Louise'
Jan 23,2016
0 people found
this helpful
A first class service from Springbok from start to finish. Had an offer that I accepted within 2 weeks and was kept informed by Ryan and Natalie constantly. There was a couple of stickups but Natalie sorted them as quickly as possible I would definitely use ...
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“Springbok property did a great job in selling my property, ......”

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Jan 19,2016
Minithumbup
By: 'Michael'
Jan 19,2016
0 people found
this helpful
Springbok property did a great job in selling my property, They keep you up to date so no guessing, my contact was Rachelle Lever who was great . The solicitors were first class, b Barrass and White whey also first class , you could always get to ...
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Comment on agent fees
Good
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By: Rachel Leaver
Jan 27, 2016
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Thank you Alan and Diane for taking the time to complete a review. Your feedback has been passed to Rachel and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and the solicitors, and that you felt that you were fully updated from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok....... ...

“I found the service springbok to be excellent, I'd tried ......”

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Jan 18,2016
Minithumbup
Jess
By: 'Gill'
Jan 18,2016
0 people found
this helpful
I found the service springbok to be excellent, I'd tried other selling agent previously n they offered a ridiculous amount, we needed a quick sale for personal reasons, springbok kept us up to date with the progress of the dale throughout, I didn't have to ...
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Comment on agent fees
I haven't sold a property before so the agent was very helpful explaining what to expect
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By: springbok properties
Jan 28, 2016
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Thank you for taking the time to complete a review. Your feedback has been passed to Jessica and the Team. We are extremely happy to hear you found our service to be excellent and that you felt that you were fully updated from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok. ...

“We got in touch with Springbok as we needed to ......”

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Jan 15,2016
Minithumbup
By: 'palomino'
Jan 15,2016
1 people found
this helpful
We got in touch with Springbok as we needed to sell our house fast. We already had another house ready to move into and needed ours sold quickly. From start to finish, we were kept informed of everything that was happening with our house sale. ...
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Comment on agent fees
Quite expensive but well deserved
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By: Laura O'Brien
Jan 28, 2016
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to the Team. We are extremely happy to hear you were satisfied with the service you received and that you felt that you were fully updated from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok........ ...

“Rachel leaver was on the ball from the start, she ......”

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Jan 15,2016
Minithumbup
By: 'From'
Jan 15,2016
0 people found
this helpful
Rachel leaver was on the ball from the start, she made us feel at ease and explained everything in our language, she answered all our questions and was quick in getting back to us, all in all she made life so much easier and took ...
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Comment on agent fees
Very good price for what she did
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By: Rachel Leaver
Jan 22, 2016
View all comments (1)
Thank you Alan and Diane for taking the time to complete a review. Your feedback has been passed to Rachel and the Team. We are extremely happy to hear you were satisfied with the service you received and that you felt that you were fully updated from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok.... ...

“I was really impressed with the service I received from ......”

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Jan 14,2016
Minithumbup
By: 'Adewyatt'
Jan 14,2016
1 people found
this helpful
I was really impressed with the service I received from Springbok. They kept me updated every step of the way and made the sale of my property go through smoothly. They also managed to get the highest possible price for the property & had someone purchase ...
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Comment on agent fees
higher than some but the quality of service and speed of sale means i would be happy to pay this again.
Was this helpful? Yes
By: Laura O'Brien
Jan 28, 2016
View all comments (1)
Thank you Mr Wyatt for taking the time to complete a review. Your feedback has been passed to the Team. We are extremely happy to hear you were satisfied with the service you received and that you felt that you were fully updated from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok........ ...

“I recently bought an apartment in Chester via Springbok and ......”

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Jan 14,2016
Minithumbup
By: 'colin'
Jan 14,2016
0 people found
this helpful
I recently bought an apartment in Chester via Springbok and was extremely happy with the service and attention to detail. From first viewing to completion took only 7 weeks....
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“The service i had was timely and efficient ultimately achieving ......”

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Jan 14,2016
Minithumbup
By: 'Ashley'
Jan 14,2016
0 people found
this helpful
The service i had was timely and efficient ultimately achieving its aim of selling a property that had stuck around for some time. I'm happy with the sale and the way it was handled....
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Comment on agent fees
The fees are a bit steep however if you use the panel solicitor which in my case was superb then it lessens the 'ouch' factor by around ‚£500.[
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“We have just sold our apartment through Springbok Properties. It ......”

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Dec 23,2015
Minithumbup
Natalie
By: 'David'
Dec 23,2015
1 people found
this helpful
We have just sold our apartment through Springbok Properties. It was only on Rightmove for one week before we had started to get viewings and an offer was made after three weeks, which we accepted. Other apartments in our block have been up for sale ...
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By: Natalie Jackson
Jan 19, 2016
View all comments (1)
Thank you David for taking the time to complete a review. Your feedback has been passed to Natalie and the Team. We are extremely happy to hear you were satisfied with the service you received and that you felt that you were fully updated from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Springbok properties managed our sale in an efficient and prompt ......”

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Dec 23,2015
Minithumbup
By: 'David'
Dec 23,2015
0 people found
this helpful
Springbok properties managed our sale in an efficient and prompt manner, we could not believe how quickly viewings took place. The whole process ending in a satisfactory sale of our property was undertaken to our complete satisfaction. Although the fee appeared high to us initially, ...
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By: Yasmin Meskyzadeh
Jan 14, 2016
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to the Team. We are extremely happy to hear you were satisfied with the service you received and that you felt that you were fully updated from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I agreed to buy a property from Springbok on around ......”

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Dec 21,2015
Minithumbup
By: 'Adam'
Dec 21,2015
0 people found
this helpful
I agreed to buy a property from Springbok on around the 15th November 2015. I dealt with Barbara to get the sale agreed, she was professional and always got back to me. Once I had the sale agreed I dealt with Yasmin for the sales progression. ...
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By: Yasmin Meskyzadeh
Jan 14, 2016
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Yasmin and Barbara. We are extremely happy to hear you were satisfied with the service you received and that you felt that you were fully updated from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I sold my property with Springbok as I wanted a ......”

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Dec 18,2015
Minithumbup
Jessica
By: 'Mark'
Dec 18,2015
0 people found
this helpful
I sold my property with Springbok as I wanted a really quick sale. I tried a couple of 'quick buy' companies, but they weren't all they cracked up to be, despite all that they tell you. Springbok are different. They rate amongst the most helpful, ...
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Comment on agent fees
Fees very reasonable, included all legal fees.
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“Found the sale of the house through springbok very quick, ......”

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Dec 18,2015
Minithumbup
By: 'Mr'
Dec 18,2015
0 people found
this helpful
Found the sale of the house through springbok very quick, had a sale in just over a week. Organised the solicitors and the sale, can't fault the service at all...
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By: Springbok Group
Jan 14, 2016
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Thank you for taking the time to complete a review. Your feedback has been passed to Yasmin. We are extremely happy to hear you were satisfied with the service you received and that you felt that you were fully updated from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“The agents gave a brilliant service, always helpful and full ......”

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Dec 18,2015
Minithumbup
By: 'Leigh'
Dec 18,2015
0 people found
this helpful
The agents gave a brilliant service, always helpful and full of advice for a first time buyer such as myself, would recommend to anyone....
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By: Springbok Group
Jan 14, 2016
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Yasmin and Ahmed. We are extremely happy to hear you were satisfied with the service you received and that you felt that you were fully updated from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I found the service good. At first the difficulties getting ......”

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Dec 18,2015
Minithumbup
By: 'Jill'
Dec 18,2015
0 people found
this helpful
I found the service good. At first the difficulties getting through on a phone line were frustrating but once I recognised you would get back reliably and that the email worked well, I was happy! The cost seems high but as this includes the solicitors' ...
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Comment on agent fees
A little high - I didn't reach my reserve price on the house but understand I was under no obligation to accept the price I did settle fro.
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“Very excellent servive kept me informed all the way . Sold ......”

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Dec 17,2015
Minithumbup
By: 'springbok'
Dec 17,2015
0 people found
this helpful
Very excellent servive kept me informed all the way . Sold the bungalow very fast . Kept in comtact nearly every day . Nothing to much trouble...
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“Our initial talk was very clear and informative and if ......”

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Dec 17,2015
Minithumbup
Marc
By: 'carol'
Dec 17,2015
0 people found
this helpful
Our initial talk was very clear and informative and if there was anything not clear to us the agent was very kind about explaining all to us.always on time for appointments and gave us a good valuation for our house .unfortunately as we moved ...
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Comment on agent fees
Km
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“All the members of staff at Springbok that we dealt ......”

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Dec 17,2015
Minithumbup
By: 'Janice'
Dec 17,2015
0 people found
this helpful
All the members of staff at Springbok that we dealt with were extremely proffessional. We got updated throughout our purchase and felt we were in good hands....
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By: Springbok Group
Jan 14, 2016
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to the team. We are extremely happy to hear you were satisfied with the service you received and that you felt that you were fully updated from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I found the service from Springbok to be efficient and ......”

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Dec 14,2015
Minithumbup
By: 'Mark'
Dec 14,2015
0 people found
this helpful
I found the service from Springbok to be efficient and timely with all stages of the sale going according to plan. The staff were professional and supportive....
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“I found the company to be very good theykeept regular ......”

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Dec 12,2015
Minithumbup
Natalie
By: 'jeffrey'
Dec 12,2015
1 people found
this helpful
I found the company to be very good theykeept regular cocntact with me and answered any questions i was unsure of they reasured me when i had two potential buyers pull out they did all the negations with the buyer Natalie keept in regular contact ...
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Comment on agent fees
i found the fee's to be excellent well explained and cheap as well
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“I had an amazing experience with Springbok and Emma made ......”

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Dec 12,2015
Minithumbup
By: 'T'
Dec 12,2015
0 people found
this helpful
I had an amazing experience with Springbok and Emma made the experience much more pleasurable. They do charge a higher fee than the high street estate agent but I now realise that you get a more prestigious service for your fee. Emma made me feel ...
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Comment on agent fees
They were higher than high street estate agent but based on the service received I was happy
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“I used Springbok Properties to buy my first house and ......”

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Dec 11,2015
Minithumbup
By: 'Megan'
Dec 11,2015
1 people found
this helpful
I used Springbok Properties to buy my first house and had such a fantastic level of service from them I would recommend them a million times over. My partner and I was looking to buy our first home when we came across the property they ...
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“The worst experience I have ever had selling a property. ......”

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Dec 11,2015
Minithumbdown
By: 'Barry'
Dec 11,2015
6 people found
this helpful
The worst experience I have ever had selling a property. I was advised to slash the price of my property to encourage offers. Once the first offer was made, I was advised to accept it when the offer was only just above the very low ...
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What agent could do to change your mind?
In my opinion, the basic aim of this company is to slash the price of a property and then to encourage the first potential sale, irrespective of the interests of the seller. Staff come across as inexperienced and do not give the impression that they are on the side of the seller. Whats basically wrong with this business model is that the high fees are not dependant on the sale value. In other words, if the seller is disadvantaged, it makes no odds to this agent. No incentive to get the best price and every reason to put properties up for sale at well below market price.
Attached Filesnbsp;
Comment on agent fees
Excessive for the shocking standards of service
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“As first time buyers we didn't really know what to ......”

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Dec 08,2015
Minithumbup
By: 'Michaela'
Dec 08,2015
0 people found
this helpful
As first time buyers we didn't really know what to expect, but found that our experience was very good, and Emma was very helpful in ensuring, along with our solicitor that our purchase ran smoothly and fast. It took us 9.5 weeks to complete from our ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

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