Springbok Properties
4.7/5, 4266 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Latest Reviews

 View all Reviews 4266
Featured Review
a
reviewed by 'Lara'
“I've heard selling your house is difficult, but it has not been for us. From the moment we signed with ......”
Featured Review
a
reviewed by 'Garry Walton'
“I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing ......”
Featured Review
a
reviewed by 'Giles'
“I came across their website on facebook and decided to give them a call. I initially spoke to Amy who ......”
Featured Review
a
reviewed by 'Neil'
“When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known ......”
Featured Review
a
reviewed by 'Ahmad Yadgari'
“I can wholeheartedly recommend Springbok Properties if you’re planning to buying house Excellent service and very responsive from all ......”
23rd Nov 2024
reviewed by 'Conor'
“Very quick and easy service and experience throughout with great communication from my sales negotiator Marc, even at unsociable times. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 13 16 3 1885 170 1669 101 173 96
Areas covered
  • National
Address

Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: 00:00 - 00:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall
Latest Properties

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Featured Review
a

“Our selling process...”

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Apr 24,2024
Minithumbup
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Marc
By: 'Lara'
Apr 24,2024
2 people found
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Was this helpful? Yes
By: Springbok Customer Services
Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
Featured Review
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“I recently had the pleasure of working with ......”

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Apr 22,2024
Minithumbup
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Ernest
By: 'Garry Walton'
Apr 22,2024
0 people found
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process. Moreover, my agent, Ernest, ...
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Featured Review
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“Smooth Process...”

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Apr 17,2024
Minithumbup
By: 'Giles'
Apr 17,2024
0 people found
this helpful
I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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By: Springbok Customer Services
Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Featured Review
a

“When I decided to sell my property I looked a......”

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Apr 15,2024
Minithumbup
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James
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Natalie
By: 'Neil'
Apr 15,2024
0 people found
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try. I was pleasantly surprised at the valuation they gave & decided to ...
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By: Springbok Customer Services
Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
Featured Review
a

“I can wholeheartedly recommend Springbok Prop......”

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Apr 10,2024
Minithumbup
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James
By: 'Ahmad Yadgari'
Apr 10,2024
0 people found
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house Excellent service and very responsive from all of the team Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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By: Springbok Customer Services
Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Sold my house through Springbok Properties as we wanted a ......”

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Sep 23,2016
Minithumbdown
By: 'Stallard'
Sep 23,2016
3 people found
this helpful
Sold my house through Springbok Properties as we wanted a quick sale and they convinced me even though there fees were high that it was a good idea and they offered me a 3 month contract. The house sold fairly quickly. I was told by there ...
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“The service was good and simple but there was a ......”

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Sep 22,2016
Minithumbup
By: 'Robo'
Sep 22,2016
1 people found
this helpful
The service was good and simple but there was a lack of communication from time to time and we had to chase returns of phone calls....
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Comment on agent fees
Good agents feed
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“Had a very positive experience with great communication throughout the ......”

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Sep 21,2016
Minithumbup
By: 'Sanusifafunwa'
Sep 21,2016
0 people found
this helpful
Had a very positive experience with great communication throughout the process, numerous viewings were arranged in a short period and the transition from offer to sale was very smooth and hassle free....
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Comment on agent fees
Agents fees may have appeared to be high at first glance, but the service provided was exceptional from pre-sale visit to marketing and conveyancing, knowing the figure for all fees in advance was certainly a bonus.
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“Springbok did what they said on the tin, got me ......”

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Sep 21,2016
Minithumbup
By: 'Mel1509'
Sep 21,2016
0 people found
this helpful
Springbok did what they said on the tin, got me a fast sale. However, I ended up selling for £1000 less than my original rock bottom price and there were some big promises made about the amount I would get that would never have happened with ...
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Comment on agent fees
High, but does include legal costs.
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“From start to finish SpringfieldBok handled the sale of our ......”

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Sep 20,2016
Minithumbup
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Natalie
By: 'Rogbro'
Sep 20,2016
0 people found
this helpful
From start to finish SpringfieldBok handled the sale of our property in a professional and efficient manner . Kept us up to date on regular basis of how the sale was progressing,the staff who were managing our sale made it a quick and stress free ...
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Comment on agent fees
The service they provide and the quick strees free and efficient way they complet the sale of your property totally justifies the fees
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“We bought our new house through Springbok properties, we found ......”

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Sep 19,2016
Minithumbup
By: 'Partington'
Sep 19,2016
0 people found
this helpful
We bought our new house through Springbok properties, we found them to be very direct and kept us informed at each stage. Within a few days they informed all parties of the expected completion date and this gave everyone the push they needed to be ...
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“I had a great experience with springbok, with being a ......”

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Sep 14,2016
Minithumbup
By: 'Toni'
Sep 14,2016
0 people found
this helpful
I had a great experience with springbok, with being a first time buyer i was unsure of what i had to do but John was so helpful with all the processes that we needed to go through. Appointing up to out morgage advisor. I would ...
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“I had a great service from Springbok in buying a ......”

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Sep 12,2016
Minithumbup
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Charlotte
By: 'Mark'
Sep 12,2016
0 people found
this helpful
I had a great service from Springbok in buying a property and also previously in selling properties quickly. I highly recommend them for getting the job done...
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Comment on agent fees
Cost effective of you want a quick sale
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“My husband originally contacted this agent to arrange an appt ......”

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Sep 05,2016
Minithumbdown
By: 'Mrs'
Sep 05,2016
1 people found
this helpful
My husband originally contacted this agent to arrange an appt to view a property in Holderness. He told agent date we wanted and that we wanted an appt late in the day as we had a 3 hour journey. He had to await a callback for ...
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Comment on agent fees
N/A
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“Springbok Properties were the Estate Agents handling the sale of ......”

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Sep 04,2016
Minithumbup
By: 'Jason'
Sep 04,2016
0 people found
this helpful
Springbok Properties were the Estate Agents handling the sale of the property that I have purchased. I truly found them to be professional and knowledgeable but most importantly they were on top of ever step of the process meaning that everything progressed smoothly....
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Comment on agent fees
n/a
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By: Springbok Properties
Sep 08, 2016
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Hi Jason, thank you for taking the time to write a review. We pride ourselves on fantastic customer service so it's great to hear your positive comments. Good luck with everything and if you know of anyone who is looking to sell we would be happy to help them achieve a sale on their property. Kind regards, Springbok Properties. ...

“I had a great experience with Sprinkbok. Osian rang me ......”

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Aug 31,2016
Minithumbup
By: 'Adam'
Aug 31,2016
0 people found
this helpful
I had a great experience with Sprinkbok. Osian rang me up and we had a sale agreed on the phone call. I then dealt with Laura whom helped get the sale through quickly...
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By: Springbok Properties
Sep 08, 2016
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Hi Adam, thank you for taking the time to write a review. It is great to hear how happy you were with the service. We have passed your feedback on to Osian and Laura. Good luck with everything and if you know of anyone who is looking to sell we would be happy to help them achieve a sale on their property. Kind regards, Springbok Properties. ...

“Great service, was patient and kept me up to date ......”

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Aug 30,2016
Minithumbup
By: 'Aiden'
Aug 30,2016
0 people found
this helpful
Great service, was patient and kept me up to date all the way trough which was good for me so all in all was fine....
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Comment on agent fees
Good
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By: Springbok Properties
Sep 08, 2016
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Hi Aiden, thank you for taking the time to write a review. We are pleased were happy with the service. We have passed your feedback on to Emma. Good luck with everything and if you know of anyone who is looking to sell we would be happy to help them achieve a sale on their property. Kind regards, Springbok Properties. ...

“ShockingIt took numerous phonecalls and more than a week to ......”

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Aug 26,2016
Minithumbdown
By: 'Starting'
Aug 26,2016
1 people found
this helpful
Shocking It took numerous phonecalls and more than a week to arrange a viewing.When properties are allocated to specific agents and they are not calling you back, you end up going round the houses.When it was finally arranged,I called the day before ...
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“After a let down from a previous agent & seeing Springbok ......”

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Aug 24,2016
Minithumbup
By: 'The'
Aug 24,2016
0 people found
this helpful
After a let down from a previous agent & seeing Springbok advert on national TV, we thought we would give them a try. They came more or less straight away to give us a valuation even though the value was less but it seemed a more ...
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Comment on agent fees
Good
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By: Springbok Properties
Sep 08, 2016
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Hi Mr King, thank you for taking the time to write a review. It is great to hear how happy you were with the service and how it took a lot of stress from you. We have passed your feedback on to Ben and Rachel. Good luck with everything and if you know of anyone who is looking to sell we would be happy to help them achieve a sale on their property. Kind regards, Springbok Properties. ...

“We found David of springbok very helpful and rachel for ......”

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Aug 21,2016
Minithumbup
By: 'Trevor'
Aug 21,2016
0 people found
this helpful
We found David of springbok very helpful and rachel for keeping us informed of every different process and answering our questions when we were stressed and didn't understand what was going on and all the staff of springbok who helped us though a very difficult ...
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Comment on agent fees
Good
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By: Springbok Properties
Sep 08, 2016
View all comments (1)
Hi Trevor, thank you for taking the time to write a review. It is great to hear so many positive comments. We have passed on your kind words to the experts who were assigned to look after you throughout the whole process. Good luck with everything and if you know of anyone who is looking to sell we would be happy to help them achieve a sale on their property. Kind regards, Springbok Properties. ...

“very helpful got the house sale moving very quickly would ......”

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Aug 19,2016
Minithumbup
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Natalie
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Natalie
By: 'ghrrsn'
Aug 19,2016
0 people found
this helpful
very helpful got the house sale moving very quickly would recommend to anyone to use springbok services very happy with the service provided...
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Comment on agent fees
quite high but worth it in long run to get the sale moving quickly
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By: Springbok Properties
Sep 08, 2016
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Thank you for taking the time to write a review. It is great to hear that you were very happy with the service and you would recommend Springbok to anyone to use. We always aim for a fast sale as around 60% of the sales we achieve are within 30 days. Good luck with everything and if you know of anyone who is looking to sell we would be happy to help them achieve a sale on their property. Kind regards, Springbok Properties. ...

“I guess springbok are OK, but a £5000 fee (inc solicotors ......”

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Aug 18,2016
Minithumbdown
By: 'GM'
Aug 18,2016
1 people found
this helpful
I guess springbok are OK, but a £5000 fee (inc solicotors fees) on a house sale of £165k is utterly shocking. I could have used an ordinary agent and solicitor for at least £1000 less....
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Comment on agent fees
Appalling
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“We are in the process of emigrating, so the promise ......”

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Aug 17,2016
Minithumbdown
By: 'Haniel'
Aug 17,2016
1 people found
this helpful
We are in the process of emigrating, so the promise of a large database of potential buyers, including investors, a completed sale within 30 days and an assertive approach to getting us a buyer at an acceptable price all sounded great. The reality was very different. ...
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“Sold my property quickly and easily with the help from ......”

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Aug 12,2016
Minithumbup
By: 'Kristina'
Aug 12,2016
0 people found
this helpful
Sold my property quickly and easily with the help from Ryan Ruscoe he helped me through all viewings and the selling of my property thank you Ryan...
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Comment on agent fees
Bad
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By: Springbok Properties
Sep 08, 2016
View all comments (1)
Hi Kristina, thank you for taking the time to write a review, we are very happy to hear you were happy with the service and we have passed your great feedback on to Ryan. Good luck with everything and if you know of anyone who is looking to sell we would be happy to help them achieve a sale on their property. Kind regards, Springbok Properties. ...

“Initially Springboks seemed to be keen to sell at a ......”

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Aug 04,2016
Minithumbup
By: 'Jim'
Aug 04,2016
2 people found
this helpful
Initially Springboks seemed to be keen to sell at a lesser price and I got the impression that they were just bothered about a quick sell and taking their cut. But after a chat they were soon onboard and obtained what I was chasing... Once ...
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Comment on agent fees
Overall good once understood my needs, they need to realise who's paying the money and work accordingly.
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“Terrible service tried to put offer on a property we ......”

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Aug 01,2016
Minithumbdown
By: 'Ness'
Aug 01,2016
3 people found
this helpful
Terrible service tried to put offer on a property we were interested left message including texts over and over person dealing with sale couldn't be bothered to call us bk builder puts offer in which gets accepted so we have to put higher one by ...
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“I found the springbok team very helpful and efficient a ......”

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Jul 27,2016
Minithumbup
By: 'Lindsay'
Jul 27,2016
1 people found
this helpful
I found the springbok team very helpful and efficient a much better alternative to purple bricks who I had used previously....
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Comment on agent fees
FAIR
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By: Springbok Properties
Jul 27, 2016
View all comments (1)
Hi Lindsay, thank you for taking the time to write a review. As you can see from our recommended rating on All Agents we pride ourselves on fantastic customer service so it's great to hear your positive comments. We have passed your kind words on to the property experts who were looking after you throughout the process. Good luck with everything and if you know of anyone who is looking to sell we would be happy to help them achieve a sale on their property. Kind regards, Springbok Properties ...

“Just bought my first house with the help from Springbok! ......”

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Jul 27,2016
Minithumbdown
By: 'Laura'
Jul 27,2016
1 people found
this helpful
Just bought my first house with the help from Springbok! Great service provided through the the transaction and would definitely use them in the future!...
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By: Springbok Properties
Jul 27, 2016
View all comments (1)
Hi Laura, thank you for the positive feedback. We are just happy we were able to help you through the process of finding your first home. We wish you all the best and your feedback has been passed on to Myriam and Ben. If you know anyone who is interested in selling their property we would be happy to help them secure a sale. Kind regards, Springbok Properties ...

“after putting our property with other agents with no luck ......”

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Jul 26,2016
Minithumbup
By: 'pearl'
Jul 26,2016
1 people found
this helpful
after putting our property with other agents with no luck we tried springbok who found a buyer within 48hrs and sale was completed we were very pleased with the service and stress free we would like to thank ben and lewis for all their help ...
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Comment on agent fees
agents fees were good for the service and finding a buyer very quickly
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By: Springbok Properties
Jul 27, 2016
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Hi Pearl, thank you for your positive review. Around 60% of the sales we are achieve are within 30 days so to here we were able to achieve a sale within 48 hours is fantastic to hear. We have passed your feedback on to Ben and Lewis. Good luck for the future and if you do know of anyone else who is looking to sell we would be happy to try help them achieve the same. Kind regards, Springbok Properties ...

“Natalie was brilliant we could not have asked for a ......”

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Jul 25,2016
Minithumbup
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Natalie
By: 'Penny'
Jul 25,2016
1 people found
this helpful
Natalie was brilliant we could not have asked for a better agent to help us with our sale. We were really happy with the service provided. She went above and beyond to help us. Penny...
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Comment on agent fees
Satisfactory
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By: Springbok Properties
Jul 26, 2016
View all comments (1)
Hi Penny, thank you for taking the time to write a review. It's great to hear how happy you were with the service. We have passed your feedback on to Natalie and the other agents who dealt with you through the process. All the best with the move and if you know anyone who is thinking of selling their property please let us know as we would be happy to help. Kind regards, Springbok Properties ...

“Awful service. Having been told by their salesman they had ......”

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Jul 12,2016
Minithumbup
By: 'PH'
Jul 12,2016
4 people found
this helpful
Awful service. Having been told by their salesman they had a pool of investors ready and waiting to buy a property like ours and assured that they fully expected to have sold it within 3 weeks, they failed to secure a single viewing in 4 weeks, let ...
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By: Springbok Properties
Jul 27, 2016
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Thanks for taking the time to write this review. It's disappointing you feel we haven't lived up to our high standards. Unfortunately, your property didn't attract the level of interest we expected within the first 2-4 weeks but I can see there was regular communication between ourselves. We do sell in the region 230 properties a month with 60% of these properties selling within 30 days. There are occasions when a property might take a bit longer to achieve a sale but we try to work with every v ...

“ali was great thanks for all your hard work.very ......”

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Jul 04,2016
Minithumbup
By: 'christine'
Jul 04,2016
1 people found
this helpful
ali was great thanks for all your hard work.very pleased with the service I received top class.very impressed with how quick everything was completed. g...
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Comment on agent fees
great
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By: Springbok Properties
Jul 27, 2016
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Hi Christine, thank you for taking the time to write this review. We are pleased you were impressed with the service we provided. If you do know of anyone else who is interested in selling their property please let us know and we will be happy to help. Kind regards, Springbok Properties ...

“Terrible service. The valuer suggested they'd be able to sell ......”

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Jun 23,2016
Minithumbdown
By: 'Grey'
Jun 23,2016
1 people found
this helpful
Terrible service. The valuer suggested they'd be able to sell our property within 30 days and that the higher than average fees was due to their access to an exclusive database of buyers. They didn't explain that if we marketed straight away (during the cooling off ...
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By: Springbok Properties
Jul 29, 2016
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Hi Grey, thank you for your reply. I can see an attempt was made where a message was left on your voicemail. We will attempt to call you again as we are always looking to improve our service. Kind regards, Springbok Properties ...

“Excellent service, within two weeks had multiple viewers and a ......”

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Jun 10,2016
Minithumbup
By: 'Terry'
Jun 10,2016
1 people found
this helpful
Excellent service, within two weeks had multiple viewers and a final high bidder. Were efficient, helpful and friendly. Definitely recommend....
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Comment on agent fees
High fees, but include solicitor, and still fetched more than local estate agent said.
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By: Springbok Properties
Jun 10, 2016
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Hi Terry. Thank you for choosing Springbok Properties. We are so pleased that your property sold so quickly and for more than it was valued for, we are always aiming to exceed our clients expectations, quick sales and customer service are our priority. Thanks, Springbok Properties. ...

“It's always a step into the unknown when working with ......”

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Jun 09,2016
Minithumbup
By: 'AdamJukes'
Jun 09,2016
2 people found
this helpful
It's always a step into the unknown when working with online estate agents but our experience buying a house through springbok was a very enjoyable one, easy to contact and very professional. It took just 10 weeks from offer to moving in and they helped negotiate ...
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By: Adam Nicholls
Jun 10, 2016
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Hi Adam. Thank you for your feedback. All of our staff are committed to ensuring everyone receives a great service, they will be thrilled to hear you were so pleased that your buying experience was quick and well communicated. Thanks, Springbok Properties ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

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