Springbok Properties
4.7/5, 4266 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Latest Reviews

 View all Reviews 4266
Featured Review
a
reviewed by 'Lara'
“I've heard selling your house is difficult, but it has not been for us. From the moment we signed with ......”
Featured Review
a
reviewed by 'Garry Walton'
“I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing ......”
Featured Review
a
reviewed by 'Giles'
“I came across their website on facebook and decided to give them a call. I initially spoke to Amy who ......”
Featured Review
a
reviewed by 'Neil'
“When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known ......”
Featured Review
a
reviewed by 'Ahmad Yadgari'
“I can wholeheartedly recommend Springbok Properties if you’re planning to buying house Excellent service and very responsive from all ......”
23rd Nov 2024
reviewed by 'Conor'
“Very quick and easy service and experience throughout with great communication from my sales negotiator Marc, even at unsociable times. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 13 16 3 1885 170 1669 101 173 96
Areas covered
  • National
Address

Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: 00:00 - 00:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall
Latest Properties

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Featured Review
a

“Our selling process...”

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Apr 24,2024
Minithumbup
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Marc
By: 'Lara'
Apr 24,2024
2 people found
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Was this helpful? Yes
By: Springbok Customer Services
Apr 26, 2024
View all comments (1)
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
Featured Review
a

“I recently had the pleasure of working with ......”

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Apr 22,2024
Minithumbup
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Ernest
By: 'Garry Walton'
Apr 22,2024
0 people found
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process. Moreover, my agent, Ernest, ...
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Featured Review
a

“Smooth Process...”

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Apr 17,2024
Minithumbup
By: 'Giles'
Apr 17,2024
0 people found
this helpful
I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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By: Springbok Customer Services
Apr 18, 2024
View all comments (1)
Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Featured Review
a

“When I decided to sell my property I looked a......”

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Apr 15,2024
Minithumbup
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James
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Natalie
By: 'Neil'
Apr 15,2024
0 people found
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try. I was pleasantly surprised at the valuation they gave & decided to ...
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Was this helpful? Yes
By: Springbok Customer Services
Apr 16, 2024
View all comments (1)
Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
Featured Review
a

“I can wholeheartedly recommend Springbok Prop......”

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Apr 10,2024
Minithumbup
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James
By: 'Ahmad Yadgari'
Apr 10,2024
0 people found
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house Excellent service and very responsive from all of the team Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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By: Springbok Customer Services
Apr 11, 2024
View all comments (1)
We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“My husband and I purchased a property from Springbok and ......”

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Dec 19,2016
Minithumbup
By: 'Emma'
Dec 19,2016
0 people found
this helpful
My husband and I purchased a property from Springbok and I can honestly say that they were fantastic from start to finish, in particular Alistair who kept me informed throughout the whole process. Thanks again Alistair, I would definitely recommend your services....
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“I used spring bok this year to help me sell ......”

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Dec 18,2016
Minithumbup
By: 'Mr'
Dec 18,2016
0 people found
this helpful
I used spring bok this year to help me sell my dads property after he sadly passed away, the agent that dealt with me was a lovely woman called emma lovell if i had any probelms are questions she would sort it for me with ...
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Comment on agent fees
Fee are a bit high but worth it
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“excellant service from the day we asked them to sell ......”

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Dec 18,2016
Minithumbup
By: 'steven'
Dec 18,2016
0 people found
this helpful
excellant service from the day we asked them to sell the property.from the home visit to value the house right through to the sale they kept in constant touch and nothing was a problem for them.highly recommended many thanks to jack taylor and ...
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Comment on agent fees
was as stated on the contract
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“Laura was brilliant through out the whole experience of us ......”

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Dec 16,2016
Minithumbup
By: 'Zoyah'
Dec 16,2016
0 people found
this helpful
Laura was brilliant through out the whole experience of us buying our property. She kept us updated and was very efficient in returning our calls. Laura contacted us every other week to see how we were getting on with the purchase. The idea of having 1 ...
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Comment on agent fees
Good
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“I was dubious to use the company but my fears ......”

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Dec 16,2016
Minithumbup
By: 'Mr.'
Dec 16,2016
0 people found
this helpful
I was dubious to use the company but my fears were put to rest when the viewers pre vetted came through the door with an exceptionally quick response and then a smooth transition to the sale complete. I would recommend this method of sale to ...
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Comment on agent fees
The fees reflect the service
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“I would describe them as Very Helpful and move was ......”

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Dec 16,2016
Minithumbup
By: 'David'
Dec 16,2016
0 people found
this helpful
I would describe them as Very Helpful and move was completed within the agreed timescale as needed a quick move as was renting. Thank You for Your Help....
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Comment on agent fees
Were as expected so were fine
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“Our dealings with Springbok from start to finish exceeded our ......”

Share on :
Dec 16,2016
Minithumbup
By: 'Kayleigh'
Dec 16,2016
0 people found
this helpful
Our dealings with Springbok from start to finish exceeded our expectations. From the initial interest we expressed in the property Ryan was really helpful. Emma kept me sane from the point we offered until completion. She was always at the end of the phone and ...
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“The service and Proffessionalism from this young man was outstanding... ......”

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Dec 16,2016
Minithumbup
By: 'Mag'
Dec 16,2016
0 people found
this helpful
The service and Proffessionalism from this young man was outstanding... He is polite informative and always contactable... His ability to give the relevant information was second to none... I would recommend this company excellent... From start to finish they are there every step of the ...
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Comment on agent fees
Very good.. excellent service
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“Jack was very helpful and always kept us upto date ......”

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Dec 16,2016
Minithumbup
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Natalie
By: 'Dave'
Dec 16,2016
0 people found
this helpful
Jack was very helpful and always kept us upto date with the sale of the property a job well done...
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Comment on agent fees
Too expensive
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“Brilliant service 😊 Would recommend to anyone quick and efficient on ......”

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Dec 13,2016
Minithumbup
By: 'Laura'
Dec 13,2016
0 people found
this helpful
Brilliant service 😊 Would recommend to anyone quick and efficient on there side and kept us up to date at all times the day of exchange they sorted the times to meet and get the keys...
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“We have just completed using Springbok, and have been very ......”

Share on :
Dec 13,2016
Minithumbup
By: 'Mr'
Dec 13,2016
1 people found
this helpful
We have just completed using Springbok, and have been very happy with their approach to selling property. Both Myriam and Alistiar have worked hard to get us to completion. Would absolutely use and recommend this company to sell property again. Thanks for the hard work. ...
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Comment on agent fees
The fees are higher than the other companies doing a similar job. We would however use them again above all others.
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“We've spent months trying to deal with Springbok Properties and ......”

Share on :
Dec 13,2016
Minithumbdown
By: 'Sara'
Dec 13,2016
3 people found
this helpful
We've spent months trying to deal with Springbok Properties and have found the whole experience really stressful and disappointing. I could never get through on the phone, when they did call me back they would promise to contact the vendor with an offer and get ...
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“Sale of the property in question was smooth, however the ......”

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Nov 28,2016
Minithumbdown
By: 'Atique'
Nov 28,2016
1 people found
this helpful
Sale of the property in question was smooth, however the rental was disastrous..tenant was taken on without the correct checks being made, midway springbok changed rental management team and transferred property to external agents....this has resulted in months of lost rent and costly ...
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“I am writing this review from the buyers point of ......”

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Nov 24,2016
Minithumbdown
By: 'Janice'
Nov 24,2016
1 people found
this helpful
I am writing this review from the buyers point of view. I saw a house on rightmove that I wanted to view and emailed the agent with the date and time that was suitable for me. This was agreed. So far so good. The information ...
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“Ben Whitehead has offered a brilliant service. His outstanding service ......”

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Nov 22,2016
Minithumbup
By: 'Mr'
Nov 22,2016
1 people found
this helpful
Ben Whitehead has offered a brilliant service. His outstanding service can attract many customers for Springbok. Ben's advice has made it possible for me to buy the property.Thank you all other staff at the Springbok at different stages !...
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Comment on agent fees
N/A to me as I was not the seller.
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“If I could give them 0 I would, in fact they ......”

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Nov 17,2016
Minithumbdown
By: 'Kevin'
Nov 17,2016
0 people found
this helpful
If I could give them 0 I would, in fact they should get a negative number. PLEASE PLEASE DO NOT SELL YOUR PROPERTY WITH THESE PEOPLE. I could write a book on how dissatisfied we are with Springbok Properties Ltd, we have now wasted nearly 3 months. ...
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Comment on agent fees
Extortinate, having now had some other agents prices. In fact down right theft as they do nothing for them
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“Buying a property is stressful enough and I know it's ......”

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Nov 15,2016
Minithumbdown
By: 'JBalmont92'
Nov 15,2016
2 people found
this helpful
Buying a property is stressful enough and I know it's never a smooth process but from the initial registertation to making an offer was not made easy. When I made an enquiry I was told that I would have a call back within an hour, ...
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“Really good company with very helpful staff would buy through ......”

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Nov 10,2016
Minithumbup
By: 'Naomiann'
Nov 10,2016
1 people found
this helpful
Really good company with very helpful staff would buy through this company again, any problems or queries we had were sorted straight away!...
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Was this helpful? Yes
By: Springbok Properties
Jan 07, 2017
View all comments (1)
Thank you for taking the time to complete a review. We have passed your feedback to Heidi and the team. We are pleased to hear that you would use us again and that you found our staff helpful.Please do not hesitate to contact us should you require our services in the future. Warm Regards - Springbok Team ...

“From start to finish the service was as Kay told ......”

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Nov 08,2016
Minithumbup
By: 'Neil'
Nov 08,2016
1 people found
this helpful
From start to finish the service was as Kay told us it took 6weeks to sell and got the price we were asking for...
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Comment on agent fees
Had some difficulty getting hold of the agent dealing with us fees were higher than most but sold
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By: Springbok Properties
Jan 07, 2017
View all comments (1)
Thankyou for taking the time to complete a review. Your feedback has been passed to the Team. Its great to hear that the sale was completed so quickly. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“After having our property on the market for 2 years with ......”

Share on :
Nov 08,2016
Minithumbup
By: 'Zoe'
Nov 08,2016
0 people found
this helpful
After having our property on the market for 2 years with traditional estate agents we decided to try Springbok. The staff were brilliant and within 6 days we had an offer. We could not believe it and we were very impressed....
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Comment on agent fees
Fees included solicitors so I thought they were fair.
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By: Springbok Properties
Jan 07, 2017
View all comments (1)
Thankyou for taking the time to complete a review. Your feedback has been passed to Jade, Alistair and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Promised the world, then delivered the bombshell! Sign you up ......”

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Nov 08,2016
Minithumbdown
By: 'Chris'
Nov 08,2016
0 people found
this helpful
Promised the world, then delivered the bombshell! Sign you up and get really quick viewings. No complaints there! Once the viewings take place, the negotiator takes over and spends more time trying to barter your asking price (initially agreed) downwards. Literally disrespects your property to ...
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Comment on agent fees
Shockingly expensive!
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“Springbok were very efficient in organising house viewings and reassuring ......”

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Nov 07,2016
Minithumbup
By: 'Louise'
Nov 07,2016
1 people found
this helpful
Springbok were very efficient in organising house viewings and reassuring us that we would not get gazzumped whilst we were waiting for exchange of contracts. They contacts us at every available opportunity with updates as to what was going on and we were kept informed ...
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“Ryan was brilliant at negotiating my price.. Emma was excellent ......”

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Nov 06,2016
Minithumbup
By: 'Paula'
Nov 06,2016
1 people found
this helpful
Ryan was brilliant at negotiating my price.. Emma was excellent in communicating updates and queries. Both were very proactive and I felt that they had my best interests at heart all the way through....
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Comment on agent fees
The fees are very reasonable for the overall service you receive. However, as a first time seller I was naive and the tax on top of the fee was a suprise to me, but that was my fault.
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“Springbok were alright. Made an offer subject to valuation and ......”

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Nov 03,2016
Minithumbdown
By: 'Dom'
Nov 03,2016
0 people found
this helpful
Springbok were alright. Made an offer subject to valuation and then before the valuation was organised I had a letter with the offer being accepted and one with the moving in date. Not sure how that happened. I spoke to ali on a regular basis ...
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Comment on agent fees
I didn't actually pay any fees that I am aware of
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“Amazing experience throughout the whole process. This company sticks to ......”

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Oct 31,2016
Minithumbup
By: 'Dee'
Oct 31,2016
3 people found
this helpful
Amazing experience throughout the whole process. This company sticks to its word unlike some other companies offering the same service. Won't single out agents as everyone was helpful. Would definitely recommend their service to everyone...
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Comment on agent fees
Fees were completely acceptable
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“From the moment we started with Springbok, they have done ......”

Share on :
Oct 31,2016
Minithumbup
By: 'Simon'
Oct 31,2016
1 people found
this helpful
From the moment we started with Springbok, they have done what we needed regarding our property and the level of communication has been excellent. Whilst we didn't meet the target price we were aiming for, we were really impressed with how they managed the bids ...
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Comment on agent fees
It would be clearer if the total fees were stated instead of £3999 plus VAT (as it's a lot of VAT!)
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“The staff at Springbok were always very efficient and helpful ......”

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Oct 30,2016
Minithumbup
By: 'P'
Oct 30,2016
0 people found
this helpful
The staff at Springbok were always very efficient and helpful when I contacted them. I also found that they were effective with finding answers to my queries and progressed matters quite quickly to complete the sale of my property....
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Comment on agent fees
The agent who came to my property set a time limit of three months to complete the sale. This was achieved and so the fee was justified.
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“springbok properties were excellent quick easy to deal with very ......”

Share on :
Oct 28,2016
Minithumbup
By: 'wendy'
Oct 28,2016
0 people found
this helpful
springbok properties were excellent quick easy to deal with very helpful always returned call promptly sorted paper work quickly got perspective buyers kept us imformed at all times i would recommend them to friends family anytime...
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Comment on agent fees
very good
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“Very quick to find a buyer for my property and ......”

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Oct 28,2016
Minithumbup
By: 'Frank'
Oct 28,2016
0 people found
this helpful
Very quick to find a buyer for my property and agree a price with a short time to completion. Efficient and excellent service through with good communications keeping me informed of the progress....
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Comment on agent fees
Bad, I did find the fee a little high.
Comments (0) Report abuse Print review
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“After having tried to sell the house we had up ......”

Share on :
Oct 27,2016
Minithumbup
By: 'Sue'
Oct 27,2016
0 people found
this helpful
After having tried to sell the house we had up for sale for over 12 months we put it up for sale with Springbok and sold it within a matter of weeks. Would really recommend them....
read full review
Comment on agent fees
Excellant fees, compared to other estate agents.
Comments (0) Report abuse Print review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

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