91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ...
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Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Latest Reviews
View all Reviews 4266Featured Review
a
reviewed by 'Lara'
Featured Review
a
reviewed by 'Garry Walton'
Featured Review
a
reviewed by 'Giles'
Featured Review
a
reviewed by 'Neil'
Featured Review
a
reviewed by 'Ahmad Yadgari'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 93% | £21,500 | £35,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 140 | 13 | 16 | 3 | 1885 | 170 | 1669 | 101 | 173 | 96 |
Areas covered
- National
Address
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
Latest Properties
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Featured Review
a
Apr 24,2024
Apr 24,2024
2
people found
this helpful
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
Featured Review
a
Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process.
Moreover, my agent, Ernest, ...
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Apr 17,2024
Apr 17,2024
0
people found
this helpful
this helpful
I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Featured Review
a
Apr 15,2024
Apr 15,2024
0
people found
this helpful
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try.
I was pleasantly surprised at the valuation they gave & decided to ...
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Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
Featured Review
a
Apr 10,2024
Apr 10,2024
0
people found
this helpful
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house
Excellent service and very responsive from all of the team
Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Jan 20,2017
Jan 20,2017
0
people found
this helpful
this helpful
I am very pleased with the way Jack handled the sale of my property. I found him to be polite, determined and conducted the communications with diplomacy and vigour.
I feel that the sale would not have continued without Jack's support.
Well done Jack and ...
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Comment on agent fees
I think that as the fee included the solicitor's fee, the fee was (although we would all like to pay less) reasonable for today's market.
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Jan 30, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Jack and the Team. It is wonderful to hear that you found us to be polite and determined. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 20,2017
Jan 20,2017
0
people found
this helpful
this helpful
I was extremely happy with Emma's service and help throughout the whole Process. She replied to all emails I sent and dealt with any issues I had. She is extremely professional....
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Jan 30, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is great to hear that you have been happy with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 19,2017
Jan 19,2017
1
people found
this helpful
this helpful
Very helpful and kept us informed at each step.
It was an easy and painless process.
We would use again...
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Jan 30, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Heidi and the Team. It is fantastic to hear that you would use us again and you found the process to be easy and painless. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 19,2017
Jan 19,2017
0
people found
this helpful
this helpful
We were really happy with the service we received! Emma was really efficient in chasing up enquiries for us and was always available by phone and email when we had queries.
There was constant communication which meant we were reassured through the whole process, especially ...
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Jan 30, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is great to hear that you found us to be easy to contact and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 17,2017
Jan 17,2017
1
people found
this helpful
this helpful
Property sold very quickly and Ella kept us informed all the way through out the sale and she was very pleasant to talk...
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Comment on agent fees
Good
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Feb 14, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Ella and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok . ...
Jan 17,2017
Jan 17,2017
0
people found
this helpful
this helpful
Great company kept appointments and turned up on time couldnt ask for more sold property within one day great company...
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Comment on agent fees
A bit pricey but are told all fees before you sign
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Jan 30, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear that you had a professional, efficient and personable experience. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 16,2017
Jan 16,2017
1
people found
this helpful
this helpful
We had a very good experience with Springbok Properties. We dealt with Laura who was very professional, personable, and had great communication skills. Laura's politeness and diplomacy meant we always had pleasant conversations, even when things didn't go as expected. Her drive and determination meant ...
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Jan 30, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear that you had a professional, efficient and personable experience. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 12,2017
Jan 12,2017
1
people found
this helpful
this helpful
Laura's communication was excellent
Laura dealt with the issues caused by the buyers lender UN a proffezional manner offering help and advice but explained the next steps to what could or should happen...
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Comment on agent fees
Agent fee high but to be fair they got the house viewed and an offer immediately
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Jan 30, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is great to hear you found the communication to be excellent. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 12,2017
Jan 12,2017
1
people found
this helpful
this helpful
A very big thank you to Laura, unfailingly professional, competent, efficient, knowledgeable, helpful, constructive and, above all, upbeat and good humoured throughout a not altogether straightforward transaction. I am very grateful for everything she has done to help me....
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Comment on agent fees
For my particular transaction, which for a number of reasons is proving not to be entirely straightforward, and given the level of service provided by Laura, I think the fee has not been unreasonable and it has been reassuring to have a fixed fee.
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Jan 30, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear how you found the service to be. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 10,2017
Jan 10,2017
0
people found
this helpful
this helpful
Josh was very helpful, polite and efficient when dealing with my house sale. He kept me up to date throughout the whole process. Offering guidance and helpful tips. He chased up any queries I had and was overall a pleasure to deal with....
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Comment on agent fees
Good
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Jan 30, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Josh and the Team. It is wonderful to hear that you found us to be polite, efficient and helpful. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 10,2017
Jan 10,2017
3
people found
this helpful
this helpful
Terrible customer service . When trying to get in touch with Heidi Donoghue found it very difficult. It always went onto answering machine and she never got back to me. When I put her name as staff member she does not exist but I have memorandum ...
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Comment on agent fees
Very steep considering all they did was take photos and put them online. I had to do any viewings .
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Jan 09,2017
Jan 09,2017
1
people found
this helpful
this helpful
Unfortunately the sale of my property was not straight forward due to a number of reasons. But throughout the process Ben chased up all solicitors involved and I never felt like a nuisance asking for an update. I honestly don't know if the sale would ...
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Comment on agent fees
To be honest the agents fees are high, but if you're in a position like myself where you need to sell quickly for a lower price then what Springbok offers is spot on.
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Jan 30, 2017
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Thankyou for taking the time to complete a review. Your feedback has been passed to Ben and the Team. It is fantastic to hear that you were happy with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 09,2017
Jan 09,2017
1
people found
this helpful
this helpful
Ben was helpfully from the first contact right upto the sale going through.
The sale of my property was very fast, I had an offer above my asking price within one day of going on the market.
I would recommend springbok to anyone who is ...
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Comment on agent fees
The agents fees were very reasonable and the sale went through with no problems
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Jan 30, 2017
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Thankyou for taking the time to complete a review. Your feedback has been passed to Ben and the Team. It's great to hear that you would recommend us. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 09,2017
Jan 09,2017
1
people found
this helpful
this helpful
Alisar has proved to be extremely professional in all his dealings with me. He has been pleasant, polite and prompt and I feel is a credit to Springbok Properties.
I would certainly recommend this service to family and friends....
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Jan 30, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Alistair and the Team. It is fantastic to hear that you found us to be professional, pleasant, prompt and polite. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 09,2017
Jan 09,2017
1
people found
this helpful
this helpful
Excellent service and was very well organised and could always get hold of him will recommend you to a friend...
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Comment on agent fees
Very good
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Jan 30, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Ben and the Team. It's great to hear that you thought we provided an excellent service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 06,2017
Jan 06,2017
1
people found
this helpful
this helpful
Ben Whitehead at springbok properties gave excellent customer service. Being a first time buyer i had no clue where to start or what to do in buying a house. He has always been at the end of the phone if I needed him and has ...
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Comment on agent fees
n/a
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Jan 07, 2017
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Thankyou for taking the time to complete a review. Your feedback has been passed to Ben and the Team.Its great to hear that you received excellent customer service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 06,2017
Jan 06,2017
1
people found
this helpful
this helpful
Laura went above and beyond to make sure that nothing was missed and everything went smoothly by ensuring that everyone was always on the same page at the same time. She is a charming, effective and efficient Lady....
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Comment on agent fees
They are not cheap
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Jan 07, 2017
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Thankyou for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are delighted to hear that you felt we went above and beyond. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 05,2017
Jan 05,2017
0
people found
this helpful
this helpful
Jack Taylor at Springbok gave excellent service. My previous experience of estate agents is that they are usually very pushy and can sometimes borderline harass people, however Jack was neither. Very approachable, helpful and efficient. I would recommend him to anyone looking to sell in ...
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Jan 07, 2017
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Thankyou for taking the time to complete a review. Your feedback has been passed to Jack and the Team. We are extremely happy to hear you would recommend us and found us to be approachable, helpful and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Jan 04,2017
Jan 04,2017
0
people found
this helpful
this helpful
We had an excellent selling experience. The team at springbok were extremley helpful and always available when we needed to speak to them....
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Comment on agent fees
Very reasonable
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Jan 30, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to the Team. It is great to hear that you found us helpful and easy to contact. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Dec 23,2016
Dec 23,2016
0
people found
this helpful
this helpful
I would definately reccomend this estate agent as im very pleased with the outstanding service.I recieved a lot of help from laura whenever i asked for assistance, she guided me throughout.Thankyou so much ....
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Jan 05, 2017
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Thankyou for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and felt fully informed at all times. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok............................... ...
Dec 23,2016
Dec 23,2016
0
people found
this helpful
this helpful
The service provided by laura was exceptional.. Keeping me informed more than my own solicitor..
Thank you for all your hard work...
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Comment on agent fees
N/A
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Jan 05, 2017
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Thankyou for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and felt fully informed at all times. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok............................... ...
Dec 23,2016
Dec 23,2016
0
people found
this helpful
this helpful
Great communication from Will and once Alistar took control he managed the completion really well
Many thanks to all the staff on a print sale
Merry xmas...
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Dec 22,2016
Dec 22,2016
0
people found
this helpful
this helpful
Sprinkbok did what they promised and introduced me to buyers who were in a position to proceed with buying my house.
There were one or two problems along the way as different members of Sprinkbok staff deal with different aspects of the sale/purchase and, ...
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Comment on agent fees
The fees were reasonable.
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Dec 21,2016
Dec 21,2016
0
people found
this helpful
this helpful
Working with Laura on the sale of my house was a pleasure,she kept us informed regularly.Laura always rang back the same day if I got her answer phone . In all very pleased with Springbok...
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Comment on agent fees
Good
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Jan 05, 2017
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Thankyou for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and felt fully informed at all times. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok............................... ...
Dec 21,2016
Dec 21,2016
0
people found
this helpful
this helpful
Extremely pleased with Springbok from start to finish! Most notable was the excellent communication which made me feel that despite being a distant agent I was receiving a personal service whilst selling my home. Laura was always happy to help & extremely efficient ....so big thanks ...
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Comment on agent fees
No hidden costs or add ons ... competitive fees.
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Dec 23, 2016
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Thankyou for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and felt fully informed at all times. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok........................... ...
Dec 20,2016
Dec 20,2016
0
people found
this helpful
this helpful
Emma was amazing when we were purchasing our first home. She was really supportive and always returned messages and emails within a matter of hours....
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Comment on agent fees
Good
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Yes
Dec 20,2016
Dec 20,2016
0
people found
this helpful
this helpful
Laura keep us in touch with the buyer and his solicitor going out of her way to try and help resolve a few difficult problems that arose during the process - I believe Laura went over and above her role and even phoned after the ...
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Comment on agent fees
n/a
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Dec 23, 2016
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Thankyou for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and felt fully informed at all times. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok........................... ...
Dec 19,2016
Dec 19,2016
0
people found
this helpful
this helpful
Over all a very good experience. Very pleasant people to deal with everything went to plan and on schedule.I would definitely recommend them to everyone....
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Comment on agent fees
GOOD
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Dec 19,2016
Dec 19,2016
0
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After a previous sale fell through we decided to remarket our property with Springbok. Our previous agent only managed to get two viewings in two months - Springbok got us four viewings in two weeks and three offers. Their pricing strategy meant that some of ...
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Comment on agent fees
Expensive but worth it - you get what you pay for.
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Dec 19,2016
Dec 19,2016
0
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I purchased a property through Springbrook a few months ago. I was very impressed with the service provided. I would highly recommend using them....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
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