Springbok Properties
4.7/5, 4266 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Latest Reviews

 View all Reviews 4266
Featured Review
a
reviewed by 'Lara'
“I've heard selling your house is difficult, but it has not been for us. From the moment we signed with ......”
Featured Review
a
reviewed by 'Garry Walton'
“I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing ......”
Featured Review
a
reviewed by 'Giles'
“I came across their website on facebook and decided to give them a call. I initially spoke to Amy who ......”
Featured Review
a
reviewed by 'Neil'
“When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known ......”
Featured Review
a
reviewed by 'Ahmad Yadgari'
“I can wholeheartedly recommend Springbok Properties if you’re planning to buying house Excellent service and very responsive from all ......”
23rd Nov 2024
reviewed by 'Conor'
“Very quick and easy service and experience throughout with great communication from my sales negotiator Marc, even at unsociable times. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 13 16 3 1885 170 1669 101 173 96
Areas covered
  • National
Address

Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: 00:00 - 00:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall
Latest Properties

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Featured Review
a

“Our selling process...”

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Apr 24,2024
Minithumbup
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Marc
By: 'Lara'
Apr 24,2024
2 people found
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
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Was this helpful? Yes
By: Springbok Customer Services
Apr 26, 2024
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We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
Featured Review
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“I recently had the pleasure of working with ......”

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Apr 22,2024
Minithumbup
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Ernest
By: 'Garry Walton'
Apr 22,2024
0 people found
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process. Moreover, my agent, Ernest, ...
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Featured Review
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“Smooth Process...”

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Apr 17,2024
Minithumbup
By: 'Giles'
Apr 17,2024
0 people found
this helpful
I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
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By: Springbok Customer Services
Apr 18, 2024
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Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Featured Review
a

“When I decided to sell my property I looked a......”

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Apr 15,2024
Minithumbup
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James
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Natalie
By: 'Neil'
Apr 15,2024
0 people found
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try. I was pleasantly surprised at the valuation they gave & decided to ...
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By: Springbok Customer Services
Apr 16, 2024
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Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
Featured Review
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“I can wholeheartedly recommend Springbok Prop......”

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Apr 10,2024
Minithumbup
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James
By: 'Ahmad Yadgari'
Apr 10,2024
0 people found
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house Excellent service and very responsive from all of the team Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
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By: Springbok Customer Services
Apr 11, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Would highly recommend springbok properties in providing a first class ......”

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May 19,2017
Minithumbup
By: 'Mandy'
May 19,2017
0 people found
this helpful
Would highly recommend springbok properties in providing a first class service. The level of support and excellent communication from Laura O'Brien was exemplary. I was kept informed and any queries were dealt with quickly and professionally. Laura put me at ease and supported me every ...
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Comment on agent fees
Fabulous support and service from Laura
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By: Springbok Properties
Jun 07, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ...

“Josh was very helpful and professional during the sale of ......”

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May 19,2017
Minithumbup
By: 'Ann'
May 19,2017
0 people found
this helpful
Josh was very helpful and professional during the sale of our home. He showed a lot of patience with us as a family....
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By: Josh Pendlebury
May 24, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I recently bought a property through Springbok and they were ......”

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May 05,2017
Minithumbup
By: 'Natalie'
May 05,2017
0 people found
this helpful
I recently bought a property through Springbok and they were brilliant. Oshan was great negotiating the viewing and offer and then I was passed on to Laura O'Brien who was an absolute star! As we all know house buying/selling is a stressful process and ...
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Comment on agent fees
N/a
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“No just me and my wife but also ben were ......”

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May 02,2017
Minithumbup
By: 'graham'
May 02,2017
0 people found
this helpful
No just me and my wife but also ben were stressed at times but it all came good in the end...
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Comment on agent fees
Very good
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Was this helpful? Yes
By: Springbok Customer Services
May 24, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Ben and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I had a good experience with Springbok Properties. We were ......”

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May 02,2017
Minithumbup
By: 'Sobhia'
May 02,2017
0 people found
this helpful
I had a good experience with Springbok Properties. We were looked after by Ben who was very professional and had great communication skills. Ben had very good follow up skills he had always rang around and found out what was happening with the sale he ...
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By: Springbok Customer Services
May 24, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Ben and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Iused this company to sell my house and LAURA was ......”

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Apr 24,2017
Minithumbup
By: 'TERRYW'
Apr 24,2017
0 people found
this helpful
Iused this company to sell my house and LAURA was the main contact who kept me very well informed at all stages of the sale.Iwould have no problems using SPRINGBOCK again in the future if i needed them always polite and very helpfull Thank ...
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Comment on agent fees
FEES paid by the company
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Springbok Properties
May 01, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“The service i received from springbok was both professional & supportive ......”

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Apr 24,2017
Minithumbup
By: 'Rachel'
Apr 24,2017
0 people found
this helpful
The service i received from springbok was both professional & supportive from beginning to end of the sales process. Standards were delivered to a high level with a personal touch that gave me reassurance throughout. Selling your property is stressful & the team at springbok took that ...
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Comment on agent fees
Good fee
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Was this helpful? Yes
By: Springbok Properties
May 01, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“We cannot thank Ella enough for all the work she ......”

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Apr 19,2017
Minithumbup
By: 'Mal'
Apr 19,2017
0 people found
this helpful
We cannot thank Ella enough for all the work she did on our behalf. I think it is safe to say we hit every stumbling block imaginable, and at times it looked like our move would never take place. Ella pulled out all the stops ...
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By: Ella Somerset
Apr 24, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Ella and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Springbok Properties acted for the Vendors of the property that ......”

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Apr 19,2017
Minithumbup
By: 'Kirsty'
Apr 19,2017
0 people found
this helpful
Springbok Properties acted for the Vendors of the property that we purchased. The after sales team worked extremely hard (especially Emma) answering all queries promptly to ensure that we purchased the property smoothly. Thank you for all of your help!...
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“Excellent service, friendly and approachable. perfect for a first time ......”

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Apr 14,2017
Minithumbup
By: 'Dave'
Apr 14,2017
0 people found
this helpful
Excellent service, friendly and approachable. perfect for a first time buyer! helped some every step of the way :) thank you!...
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By: Josh Pendlebury
Apr 14, 2017
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Thank you for taking the time to complete a review. Your feedback has been passed to Josh and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok .. ...

“Just sold our house with Springbok. They were quick to ......”

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Apr 14,2017
Minithumbup
By: 'LolaAkita'
Apr 14,2017
0 people found
this helpful
Just sold our house with Springbok. They were quick to get it on the market for us and managed to secure a few viewings really quickly and the 1st one came back to us with an offer, slightly too low but this was negotiated up ...
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Comment on agent fees
The fees are high but worth it for a quick sale at price you are happy with.
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“Apparently they could purchase my property within a few days ......”

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Apr 12,2017
Minithumbdown
By: 'Michael'
Apr 12,2017
7 people found
this helpful
Apparently they could purchase my property within a few days but it's all crap. All they do is place your property on the market like any other agents. The problem is you lose a lot with this company. You have to pay their extortionate fees ...
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Comment on agent fees
Bad
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By: Springbok Customer Services
Apr 24, 2017
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Dear Mr Willis. Thank you for your feedback. We are struggling to locate your file with the limited information provided above. We are incredibly keen to look into the points you have raised please can you contact us to discuss this matter further on [email protected] ...

“Hi Emma,We found your service fantastic, you went above ......”

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Apr 10,2017
Minithumbup
By: 'Kate'
Apr 10,2017
0 people found
this helpful
Hi Emma, We found your service fantastic, you went above and beyond for us and always kept us informed Thank you...
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“Well informed through every step of the process.... definitely recommend.. .......”

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Apr 07,2017
Minithumbup
By: 'Craig'
Apr 07,2017
0 people found
this helpful
Well informed through every step of the process.... definitely recommend.. .thanks Laura 🖒 Highly recommended and would definitely use again and recommend...
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Comment on agent fees
First class
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By: Springbok Properties
May 01, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ... ... ... ...

“overall service we received during the recent purchase of our ......”

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Apr 07,2017
Minithumbup
By: 'Dariusz'
Apr 07,2017
0 people found
this helpful
overall service we received during the recent purchase of our property was excellent, we were kept updated with the status of our purchase from start to finish. We would defiantly recommend Springbok to everyone thinking of selling their property Gr8 service, thank you to Laura .....
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By: Springbok Properties
May 01, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ... ... ... ...

“Laura made the transaction, simple, very quick and stress free ......”

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Apr 07,2017
Minithumbup
By: 'Martyn'
Apr 07,2017
0 people found
this helpful
Laura made the transaction, simple, very quick and stress free regular bulletins of progress were made from start to completion she's a credit to the well run business and pleasure to work with...
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Comment on agent fees
The agents fees are quite high but these are made clear from the beginning of the transaction
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By: Springbok Properties
May 01, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ... ...

“Useless company from start to end - listed the flat ......”

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Apr 07,2017
Minithumbup
By: 'Phill'
Apr 07,2017
3 people found
this helpful
Useless company from start to end - listed the flat as a ground floor freehold flat. It was 1st floor and leasehold! No one knows what's happening with the sale! Heidi is away on holiday (didn't tell me) Ella has no idea what's going on... ...
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“The estate agents I spoke to were lovely, very kind ......”

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Mar 30,2017
Minithumbdown
By: 'Ella'
Mar 30,2017
0 people found
this helpful
The estate agents I spoke to were lovely, very kind and understanding at all times. The were very patient considering there were a number of issues with the purchase of my property (none of which were due to the estate agents)....
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Comment on agent fees
I did not pay fees as the purchaser.
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By: Emma Lovell
Apr 03, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ... ... ...

“I have recently purchased a property through Springbok & I was ......”

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Mar 28,2017
Minithumbup
By: 'Jessica'
Mar 28,2017
0 people found
this helpful
I have recently purchased a property through Springbok & I was happy with the whole process. As it's my first property I didn't really know what to expect but Emma kept me in the loop throughout and I never waited longer than a day for a ...
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Comment on agent fees
N/a
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Was this helpful? Yes
By: Emma Lovell
Mar 30, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ... ...

“I came across your website, after a simple search on ......”

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Mar 27,2017
Minithumbup
By: 'Amy'
Mar 27,2017
0 people found
this helpful
I came across your website, after a simple search on Google. Your sales team were amazing on the phone and a meeting at the house was planned almost immediately. The house was put on the market the same day and viewings were booked within the ...
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“Did exactly what they said. Efficient and always available. This ......”

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Mar 27,2017
Minithumbup
By: 'Anita'
Mar 27,2017
0 people found
this helpful
Did exactly what they said. Efficient and always available. This was a much better experience than the local estate agent....
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Comment on agent fees
Fine. Never want to pay but they did their job.
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“We purchased a property that was on the market with ......”

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Mar 27,2017
Minithumbup
By: 'Alex'
Mar 27,2017
0 people found
this helpful
We purchased a property that was on the market with Springbok. I have to say at the beginning of the sale we found dealing with Springbok extremely frustrating. Having to speak to a call center at the beginning of every call and then having to ...
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Comment on agent fees
We didn't pay the fees
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“It was a pleasant experience to buy a flat from ......”

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Mar 22,2017
Minithumbup
By: 'Rakesh'
Mar 22,2017
0 people found
this helpful
It was a pleasant experience to buy a flat from Emma @ Sprginbok . Viewing was arranged promptly. Although viewings were done by the vendor, whenever I communicated with Emma, I received an immediate response with correct information. I would be more than happy to do business ...
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By: Emma
Mar 30, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ... ...

“very fast and efficient service. everything was completed and constantly ......”

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Mar 22,2017
Minithumbup
By: 'martin'
Mar 22,2017
0 people found
this helpful
very fast and efficient service. everything was completed and constantly kept me update throughout the service i highly recommend for all your buying needs...
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Comment on agent fees
very good
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“Please be very careful when buying through this estate agent. ......”

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Mar 20,2017
Minithumbdown
By: 'Dowson'
Mar 20,2017
6 people found
this helpful
Please be very careful when buying through this estate agent. We are currently deciding whether to refer to the Property Ombudsman because of some very misleading practices....
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Comment on agent fees
Won't be paying any.
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By: Dowson
Mar 30, 2017
View all comments (2)
Fully accept that the vendor can change their mind, that's not the issue here. The issue is the failure of Springbok to advise the potential buyer of the situation, putting the property back on the market and the buyer then starting the purchasing process - appointing solicitors, requesting searches and all those things that become payable. This is a failure of decency and professionalism on behalf of Springbok. ...

“Emma has been excellent throughout the process of my house ......”

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Mar 17,2017
Minithumbup
By: 'CatC'
Mar 17,2017
0 people found
this helpful
Emma has been excellent throughout the process of my house purchase. She responded to every contact I made and chased the solicitors from both sides throughout to ensure the transaction was completed as quickly as possible. She was very pleasant to deal with and has ...
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By: Emma Lovell
Apr 03, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ... ... ...

“Quick response from a well informed & well connected agent resulted ......”

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Mar 13,2017
Minithumbup
By: 'Alan'
Mar 13,2017
0 people found
this helpful
Quick response from a well informed & well connected agent resulted in a firm acceptable offer within a week. Minimum fuss and minimum effort! Exchange of contracts took longer than expected but at least I was kept informed of progress regularly....
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Comment on agent fees
Slightly misleading as I was not told by the agent who visited the house that the quoted fee didn't include VAT. Given the amount of work put in to achieve a sale I found the fee excessive.
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“I have had Josh Pendlebury as my agent, I thought ......”

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Mar 11,2017
Minithumbup
By: 'Susan'
Mar 11,2017
0 people found
this helpful
I have had Josh Pendlebury as my agent, I thought he gave me first class service I was undated every week on the progress of the sale and when he was away he made sure I had a point of contact if I needed one, ...
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Comment on agent fees
I felt the fees were a little steep, but the service and the quick turn around was worth it because I wanted a quick sale.
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“Laura been very friendly throughout the sale, kept in loop ......”

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Mar 10,2017
Minithumbup
By: 'shilpa'
Mar 10,2017
0 people found
this helpful
Laura been very friendly throughout the sale, kept in loop and updated all the time. Even it took more time than I expected at the end everything went smoothly....
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By: Springbok Properties
Mar 24, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ...

“Springbok are professional estate agents and have given me the ......”

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Mar 10,2017
Minithumbup
By: 'Has'
Mar 10,2017
0 people found
this helpful
Springbok are professional estate agents and have given me the assurance and peace of mind I needed as I was buying a BTL in the North East while I was living in London. They took care of everything and always kept me informed through SMS, ...
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Comment on agent fees
Reasonable and inline with market rates.
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By: Springbok Properties
Mar 24, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
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Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

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