91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ...
show more
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Sell quickly and still get the best price!
Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.
We say that's rubbish, the property market just needs our progressive approach!
Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Latest Reviews
View all Reviews 4266Featured Review
a
reviewed by 'Lara'
Featured Review
a
reviewed by 'Garry Walton'
Featured Review
a
reviewed by 'Giles'
Featured Review
a
reviewed by 'Neil'
Featured Review
a
reviewed by 'Ahmad Yadgari'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 93% | £21,500 | £35,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 140 | 13 | 16 | 3 | 1885 | 170 | 1669 | 101 | 173 | 96 |
Areas covered
- National
Address
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Overall
Latest Properties
No Properties
Images & Videos
Featured Review
a
Apr 24,2024
Apr 24,2024
2
people found
this helpful
this helpful
I've heard selling your house is difficult, but it has not been for us. From the moment we signed with Springbrook, Marc became our negotiator. He has been attentive, friendly, clear and has made everything very easy. He got us one viewing, and they bought ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 26, 2024
View all comments
(1)
We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services ...
Featured Review
a
Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
I recently had the pleasure of working with Springbok Properties as they facilitated my home purchase. Their service was nothing short of exceptional. What stood out most was their lightning-fast response time and their technologically advanced approach to the whole process.
Moreover, my agent, Ernest, ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Apr 17,2024
Apr 17,2024
0
people found
this helpful
this helpful
I came across their website on facebook and decided to give them a call. I initially spoke to Amy who was absolutely brilliant on the phone and she really put my mind to rest. I was anxious about contacting a cash buying company, not knowing ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18, 2024
View all comments
(1)
Your wonderful review has made our day! We're thrilled to have provided you with outstanding service, and your feedback will be cherished by our team. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Featured Review
a
Apr 15,2024
Apr 15,2024
0
people found
this helpful
this helpful
When I decided to sell my property I looked at the usual channels & had a disappointing valuation from a well-known online estate agent. I found Springbok Properties online & decided to give them a try.
I was pleasantly surprised at the valuation they gave & decided to ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16, 2024
View all comments
(1)
Your positive feedback is an honor for us, and we're glad to know we met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services ...
Featured Review
a
Apr 10,2024
Apr 10,2024
0
people found
this helpful
this helpful
I can wholeheartedly recommend Springbok Properties if you’re planning to buying house
Excellent service and very responsive from all of the team
Big thanks to James Keating he was very professional and super helpful in making the whole process of purchasing a property a ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 11, 2024
View all comments
(1)
We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...
Aug 26,2017
Aug 26,2017
1
people found
this helpful
this helpful
Really friendly to deal with. Very understanding of my needs and wasn't always happy to answer my queries or concerns...
read full review
read full review
Comment on agent fees
Fees higher than most high street agent but wasn't worth it as I've struggled to sell in the past
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Josh and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 25,2017
Aug 25,2017
0
people found
this helpful
this helpful
We have been happy with the service and cooperation from
springbok during the purchase of or first house! We feel that all the information has been clear and that our purchase was handled in a very professional way....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 25,2017
Aug 25,2017
2
people found
this helpful
this helpful
I was the buyer for a property listed by Springbok. Getting an initial viewing of the property was a nightmare, getting passed from person to person or being told someone would call me back. Once we had put an offer forward for the house the ...
read full review
read full review
Comment on agent fees
N?A
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to the Team. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 24,2017
Aug 24,2017
0
people found
this helpful
this helpful
i found springbok to be very helpful and reliable wile i was buying a property they kept me well informed on the progress and i would recommend them to anybody...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Aug 23,2017
Aug 23,2017
1
people found
this helpful
this helpful
From the point of making and offer and going through the purchasing process I have been very pleased. The person I spoke to when negotiating the price acted very quickly and was very realistic and honest with both parties to ensure we could reach an ...
read full review
read full review
Comment on agent fees
Fees were reasonable but they did recommend a solicitor with excessive fees which we used to speed up the process but they were definitely below the standard expected
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service, but we are sorry to hear about the discrepancies with the viewing. This has been noted. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 23,2017
Aug 23,2017
0
people found
this helpful
this helpful
We have been dealing with Springbok in purchasing our new property which has completed today. They have been helpful from the beginning when processing the offer to finalising the collection of keys. They have also recommended a fantastic solicitor making the whole process less stressful....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23,2017
Aug 23,2017
0
people found
this helpful
this helpful
I was delighted to find a property on the Springbok property website,
and thought that the whole experience from start to finish was a good one, I would recommend Springbox for the pleasant, efficient people that I spoke to who guided me through the whole ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 21,2017
Aug 21,2017
0
people found
this helpful
this helpful
Bought the house through Springbok and would use again in the future. If I left a message regarding how the sale was progressing.
Some one would respond....
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 19,2017
Aug 19,2017
0
people found
this helpful
this helpful
we used springbok to purchase our property and found them very friendly and easy to use.they kept us informed every step of the way ....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 18,2017
Aug 18,2017
0
people found
this helpful
this helpful
I used spring brock properties to sell my house i had a buyer within 2 days and had totral completion within a couple of month the service was ecellent and ben whitehead kept me informed on a regular basis and was profesonal through out i would ...
read full review
read full review
Comment on agent fees
The fees were about average for sellng a home
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Ben and the Team. It is wonderful to hear you have been impressed with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 18,2017
Aug 18,2017
0
people found
this helpful
this helpful
You guys where very efficient and answered all queries quickly. You tried your best to speed up the process and we were very happy with the service....
read full review
read full review
Comment on agent fees
About average fees
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 18,2017
Aug 18,2017
0
people found
this helpful
this helpful
I used Springbok properties for the purchase of my property. I always found them to been very hard working and polite. They recommended excellent solicitors and we're in regular contact with regards to the sale and purchase. I felt supported throughout the process and would ...
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 18,2017
Aug 18,2017
0
people found
this helpful
this helpful
Quick and efficient with good comms. Buyer found very quickly after almost a year with local agent. Highly recommended. Nathalie was efficient in getting deal done...
read full review
read full review
Comment on agent fees
Fees were 2% plus VAT a. It steep for my liking but hey my house got sold for what I wanted
Was this helpful?
Yes
Yes
Aug 17,2017
Aug 17,2017
1
people found
this helpful
this helpful
Buying through Springbok Properties was straight forward and hassle free! At all stages we found Springbok to be very helpful and professional, especially Natalie. Natalie was keen to keep things moving and communication was brilliant. Would defiantly use and recommend them in the future....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17,2017
Aug 17,2017
0
people found
this helpful
this helpful
I would like to thank Laura O'Brian for being so helpful throughout my home buying process. She was able to find me helpful conveyancing team and able to follow up all my requests.she was always there when I needed to clarify anything with the ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 17,2017
Aug 17,2017
0
people found
this helpful
this helpful
Natalie was very helpfull in everything i asked and nithing was to much for. Very hapoy with all that she as dine for me and would recomend her .thank you Natalie....
read full review
read full review
Comment on agent fees
More than expected but a ling time since sold a house.
Was this helpful?
Yes
Yes
Aug 17,2017
Aug 17,2017
0
people found
this helpful
this helpful
Springbok is a well established company, I'm happy about the way and time it was dealt with but on times trying to get updates was a bit frustrating but overall I was happy with the outcome and Daniel was a pleasure to speak to thanks...
read full review
read full review
Comment on agent fees
A bit steep but got the work done
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Daniel and the Team. It is wonderful to hear you have been impressed with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 16,2017
Aug 16,2017
1
people found
this helpful
this helpful
i was the buyer and Laura Obrien was acting for the vendor. she negotiated well between us to get the best results for both parties. She acted professionally at all times yet friendly so you could put your suggestions to her.
Mrs F. Patel...
read full review
read full review
Comment on agent fees
ok
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 14,2017
Aug 14,2017
1
people found
this helpful
this helpful
The service we recieved from springbok property was first class from the first phone call to view right through to completion of the property. Laura obrien was brilliant she kept us up to date by phone and email almost on a daily basis she made ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 11,2017
Aug 11,2017
1
people found
this helpful
this helpful
Adequate.
Springbok Properties were in general quite good. There were some issues with listing the property - floor-plan incorrect/wrong pictures on website which were never corrected.
The sale was achieved reasonably quickly although I did not achieve the asking/guide price.
The staff were ...
read full review
read full review
Comment on agent fees
Very high fees - when asked about a discount due to problems with sale and not getting close to asking price I was changed to another member of staff to look after my case with no explanation. Obviously didn't want me to ask again!
Was this helpful?
Yes
Yes
Aug 10,2017
Aug 10,2017
0
people found
this helpful
this helpful
Very good service always there to help if you have any problems they keep you informed every step of your sale...
read full review
read full review
Comment on agent fees
Fees are very reasonable
Was this helpful?
Yes
Yes
Aug 10,2017
Aug 10,2017
0
people found
this helpful
this helpful
We was very disappointed with Springbok at first as we had a buyer that really messed us about and wanted us to drop the asking priced of our house.
But then they found us another buyer and things couldn't of been better from there Laura ...
read full review
read full review
Comment on agent fees
In line with others
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 09,2017
Aug 09,2017
0
people found
this helpful
this helpful
Great service from start to finish which made the process of selling my property easy, Ben always kept me updated and was extremely knowledgeable, would recommend this company without hesitation....
read full review
read full review
Comment on agent fees
Very competitive in relation to how quick they sell your property.
Was this helpful?
Yes
Yes
Aug 09,2017
Aug 09,2017
0
people found
this helpful
this helpful
Excellent professional service from all involved in the sale of our property. Both Ben & Laura worked hard to process the sale in the fastest and most efficient manner....
read full review
read full review
Comment on agent fees
Standard
Was this helpful?
Yes
Yes
Aug 09,2017
Aug 09,2017
1
people found
this helpful
this helpful
Just sold our house with Springbok. They were quick to get it on the market for us and managed to secure a few viewings really quickly, one came back to us with an offer, slightly too low but this was negotiated up to a price ...
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 09,2017
Aug 09,2017
0
people found
this helpful
this helpful
Really good to work with, got my property sold quicker than other agents would have, Daniel kept contact whenever there was an update from the solicitors!!!...
read full review
read full review
Comment on agent fees
Fees I think are a little expensive
Was this helpful?
Yes
Yes
Sep 04, 2017
View all comments
(1)
Thank you for taking the time to complete a review. Your feedback has been passed to Daniel and the Team. It is wonderful to hear you have been impressed with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Aug 08,2017
Aug 08,2017
0
people found
this helpful
this helpful
At first I was ready to move to another company as the person dealing with myself was not helpful and reduced the price by a big chunk but then Natalie took over and I was put at ease.
She kept me informed and updated returned ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2017
Aug 08,2017
0
people found
this helpful
this helpful
Very helpful , polite , and answered all my questions promptly .. Thankyou . My sale went through very smoothly and now I am ready fir my new tenant...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 08,2017
Aug 08,2017
2
people found
this helpful
this helpful
I have been trying to speak to Springbok since Wednesday, when calling you get put through to a customer service centre who take your name and number and say someone will call back, its been nearly a week and i have left 3 messages and no ...
read full review
read full review
Comment on agent fees
i am a buyer not a seller but local agents charge £1000+ VAT and know the market and buyers in it! Springbok charge several times that and no nothing at all
Was this helpful?
Yes
Yes
Aug 04,2017
Aug 04,2017
0
people found
this helpful
this helpful
Sold and purchased through Springbok,Thomas Robinson went above and beyond to help the process go through smoothly, he emailed and phoned nearly every day taking all the problems apon himself entirely! I can't recommend Springbok Highly enough! Thomas Robinson is Exceptional! Thank-you so much ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Natalie
(281)
Ernest
(214)
Lewis
(155)
Jessica
(118)
Annie
(79)
Charlotte
(78)
Thomas
(71)
Craig
(62)
Jamie
(60)
James
(53)
Jessica
(52)
Jess
(50)
Marc
(50)
Anna
(39)
Becci
Alex
(28)
Jessica
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents
Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.
If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.
[email protected]
Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH
To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.
www.tpos.co.uk
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury Wiltshire SP1 2BP
Telephone: (01722) 333306
Email: [email protected]
Best Online and Hybrid Agent in the UK 
Best Estate Agent in the UK (Sales) 
