Springbok Properties
4.7/5, 4266 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.
Springbok Estate Agents in Manchester

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 13 16 3 1885 170 1669 101 173 96
Areas covered
  • National
Address

Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

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Images & Videos

“Tom was very good and helped me every step of ......”

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Oct 13,2017
Minithumbup
Thomas
By: 'Loraine'
Oct 13,2017
0 people found
this helpful
Tom was very good and helped me every step of the way. You could leave him a message and he would get back to right away. He is very professional....
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Comment on agent fees
You pay for what get. You know where you are from the the start.
Was this helpful? Yes

“Very good service. Top notch. Happy with processing and communication. ......”

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Oct 13,2017
Minithumbup
Thomas
By: 'Christopher'
Oct 13,2017
1 people found
this helpful
Very good service. Top notch. Happy with processing and communication. Very bright and bubbly charactor. Would recommend to anyone. Thanks a lot....
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Comment on agent fees
Average
Was this helpful? Yes

“I found Springbok to be very efficient and professional. The ......”

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Oct 13,2017
Minithumbup
By: 'CHRISTOPHER'
Oct 13,2017
0 people found
this helpful
I found Springbok to be very efficient and professional. The way they negotiated the actual selling price meant we came out with more money in the end .After been very let down by other agents in the past I would highly recommend Springbok to anyone ...
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Comment on agent fees
Its easy to think the agents fees are expensive,but as usual you get what you pay for. They got the job done a lot better than any other agent we have used in the past.
Was this helpful? Yes
By: Springbok Properties
Oct 30, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Josh and the Team. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Siobhan at Springbok has been a huge help with our ......”

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Oct 12,2017
Minithumbdown
By: 'Mirza'
Oct 12,2017
0 people found
this helpful
Siobhan at Springbok has been a huge help with our purchase of our new property. It was very difficult to talk to her on the phone. She has always been available on email, if she was busy on another call or away from her desk ...
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Comment on agent fees
N/A
Was this helpful? Yes

“No problems.answered questions.viewings went well.Emailed me back ......”

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Oct 11,2017
Minithumbup
By: 'Ju'
Oct 11,2017
0 people found
this helpful
No problems.answered questions.viewings went well. Emailed me back with answer s and Questions. Wantinv to be updated all the way throught the sale of the property.....
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Comment on agent fees
All good
Was this helpful? Yes

“All full of it when signing you up saying always ......”

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Oct 09,2017
Minithumbdown
By: 'Middlesbrough'
Oct 09,2017
6 people found
this helpful
All full of it when signing you up saying always at end of phone if ever need them. Try ringing them and all you get is an answer phone leave a message no return call. Eventually after couple of months get 1 so called 1st time ...
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“Laura at Springbok has been a huge help with our ......”

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Oct 06,2017
Minithumbup
By: 'Bhavesh'
Oct 06,2017
0 people found
this helpful
Laura at Springbok has been a huge help with our purchase of a property. She has always been available to talk to and if she ever was on another call or away from her desk she did always phone back promptly. She's always been very ...
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Comment on agent fees
Excellent service
Was this helpful? Yes
By: Springbok Properties
Oct 10, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ...

“Great customers service and I am pleased to work with ......”

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Oct 04,2017
Minithumbdown
By: 'Christian'
Oct 04,2017
1 people found
this helpful
Great customers service and I am pleased to work with an agent who do what they say they will do and sell the property. The price is higher than other agents but they delivered where others struggled. Thanks for everything Christian...
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Comment on agent fees
Very high but you pay for what you get and they delivered
Was this helpful? Yes
By: Springbok Properties
Oct 11, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Daniel and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I had never heard of springbok and was really surprised ......”

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Sep 29,2017
Minithumbup
By: 'Michka'
Sep 29,2017
1 people found
this helpful
I had never heard of springbok and was really surprised and how easy and pleasant it was. I was a buyer and phoned for a viewing, no problems straight through to the call centre where a lovely lady phoned me back, so can't remember her ...
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Comment on agent fees
As a buyer I didn't have to pay any
Was this helpful? Yes
By: Springbok Properties
Oct 11, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Daniel and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Daniel was very helpful every time we spoke to him ......”

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Sep 29,2017
Minithumbup
By: 'Mrs'
Sep 29,2017
0 people found
this helpful
Daniel was very helpful every time we spoke to him and he helped us as much as he could liaising with the solicitors....
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Comment on agent fees
The fees were very expensive and then additional VAT added on made the final invoice very high which is a concern to me.
Was this helpful? Yes
By: Springbok Properties
Oct 11, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Daniel and the Team. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“good services and very helpful for all the questions i ......”

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Sep 26,2017
Minithumbup
By: 'lulu'
Sep 26,2017
0 people found
this helpful
good services and very helpful for all the questions i asked.very patiently to give me good advice for my purchase and tell what to do....
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Comment on agent fees
good
Was this helpful? Yes

“Fantastic service from these guys. Having initially listed our house ......”

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Sep 26,2017
Minithumbup
By: 'Elliot'
Sep 26,2017
1 people found
this helpful
Fantastic service from these guys. Having initially listed our house with a local agent and having the house sat on the market for 4 months only having 2-3 viewings Springbok came in and within a week had arranged 3 viewings and after several offers from different buyers ...
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Was this helpful? Yes
By: Springbok Properties
Oct 11, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Daniel and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Excellent service from start to finish, Daniel is a credit ......”

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Sep 25,2017
Minithumbup
By: 'Lianne'
Sep 25,2017
0 people found
this helpful
Excellent service from start to finish, Daniel is a credit to Springboc very good at the job he does. We are first time buyers and he explained the process and answered any questions we had. Thank you...
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Was this helpful? Yes
By: Springbok Properties
Oct 11, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Daniel and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“We have had a good experience Brittney was really good ......”

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Sep 25,2017
Minithumbup
By: 'Usha'
Sep 25,2017
0 people found
this helpful
We have had a good experience Brittney was really good at keeping us informed on viewings and getting us feedback. My only negative is that she did reduce the sale price if my house within a week of it being advertised. Daniel was very good ...
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Comment on agent fees
Agents fees were what most agents charge and they were upfront and honest with us about their fees
Was this helpful? Yes
By: Springbok Properties
Oct 11, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Daniel and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“really happy with the service from all of the people ......”

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Sep 25,2017
Minithumbup
By: 'james'
Sep 25,2017
0 people found
this helpful
really happy with the service from all of the people involved in the sale.great communications, friendly and professional, not all business,you can have a laugh with any of them. great communications, I was kept up to date from day 1 to completion.....
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Comment on agent fees
fee's did seam a bit steep but this didn't effect the final settlement. I received all of the agreed price.
Was this helpful? Yes

“Siobhan at Springbok has been a huge help with our ......”

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Sep 25,2017
Minithumbup
By: 'Vikki'
Sep 25,2017
0 people found
this helpful
Siobhan at Springbok has been a huge help with our purchase of our new property. She has always been available to talk to and if she ever was on another call or away from her desk she did always phone back promptly. She's always been ...
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Comment on agent fees
We purchased through springbok so can't comment on the fees but the sale process went very smoothly with their help!
Was this helpful? Yes
By: Springbok Properties
Oct 10, 2017
View all comments (1)
Hi Vikki Thank you for taking the time to complete a review. Your feedback has been passed to Siobhan and the Team. It is really nice to hear you have been impressed with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ...

“I am so not happy with this agency. I had ......”

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Sep 16,2017
Minithumbdown
By: 'Abi'
Sep 16,2017
0 people found
this helpful
I am so not happy with this agency. I had asked to view a house in Milton Keynes and they said I could view the next day They messaged over the details and the timings. So I arrived at the property and waited around for ...
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Was this helpful? Yes

“Dan was helpful although a lot of info I would ......”

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Sep 13,2017
Minithumbup
By: 'Seller'
Sep 13,2017
0 people found
this helpful
Dan was helpful although a lot of info I would revive direct from solicitors before Dan and then he would duplicate....
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Comment on agent fees
Fees are an absolute disgrace with hidden rate of VAT at 20% - disgusting and I will be complaining to the ombudsmen about this.
Was this helpful? Yes

“Very quick and professional service from Laura. Followed sale from ......”

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Sep 09,2017
Minithumbup
By: 'Gareth'
Sep 09,2017
0 people found
this helpful
Very quick and professional service from Laura. Followed sale from start to finish. Good communication and understanding, worked well with both parties....
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Comment on agent fees
Good
Was this helpful? Yes
By: Springbok Properties
Sep 12, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“An outstanding service from both Laura and Jenny at every ......”

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Sep 08,2017
Minithumbup
By: 'blissettwilliams'
Sep 08,2017
1 people found
this helpful
An outstanding service from both Laura and Jenny at every stage of the sale of our property. Springbok went above and beyond to ensure that our property was sold for the best possible price and in a most timely manner, they were courteous and professional ...
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Comment on agent fees
Very good strait forward fees with no hidden extras.
Was this helpful? Yes
By: Springbok Properties
Sep 12, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Jenna, Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Very disappointed with. Although staff were friendly and polite, promised ......”

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Sep 05,2017
Minithumbdown
By: 'Emsickle'
Sep 05,2017
0 people found
this helpful
Very disappointed with. Although staff were friendly and polite, promised the world and failed to deliver. Drawn in by sales pitch and then trapped for 12 weeks. Ourselves and potential buyers often struggled to get in touch or sat waiting on call backs....
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Comment on agent fees
High fees considering the little effort they put in to sell. We showed property to buyers and we had added costs for solicitors fees.
Was this helpful? Yes

“Though they didn't get the money we requested we managed ......”

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Sep 05,2017
Minithumbup
Natalie
By: 'JamieP'
Sep 05,2017
0 people found
this helpful
Though they didn't get the money we requested we managed to get everything sorted before our deadline. Natalie helped us throughout the whole process and ensured time frames were kept due to having numerous issues with buyers. She is an absolute star! Expensive, but we ...
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Comment on agent fees
Expensive.
Was this helpful? Yes
By: Springbok Properties
Nov 03, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“The experience we had as sellers through Springbok was very ......”

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Sep 05,2017
Minithumbup
By: 'Simon'
Sep 05,2017
0 people found
this helpful
The experience we had as sellers through Springbok was very good indeed. They sold our house within a few months, that is including exchange of contracts. They did what they promised to do, when they promised to do it. I would not hesitate to recommend ...
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Comment on agent fees
Maybe a bit on the high side but the service was of a very high quality, so fair enough at the end of the day.
Was this helpful? Yes
By: Springbok Properties
Sep 12, 2017
View all comments (1)
Thank you for taking the time to complete a review Simon. Your feedback has been passed to Siobhan and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ...

“Would definitely recommend. Agreed a sale on our property quite ......”

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Sep 04,2017
Minithumbup
By: 'Vicky'
Sep 04,2017
0 people found
this helpful
Would definitely recommend. Agreed a sale on our property quite quickly and kept us informed of the sale throughout the whole process. Great communication....
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Comment on agent fees
Slightly higher than high street agents, but includes legal fees. Worth it to get a sale agreed quickly
Was this helpful? Yes
By: Springbok Properties
Sep 04, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Daniel and the Team. It is wonderful to hear you have been impressed with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“I was very happy with the support I received from ......”

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Aug 31,2017
Minithumbup
By: 'Cheryl'
Aug 31,2017
0 people found
this helpful
I was very happy with the support I received from sioban she kept in me in the loop and reassured me of the progress during the sale...
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Comment on agent fees
Good
Was this helpful? Yes
By: Springbok Properties
Sep 12, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Siobhan and the Team. It is wonderful to hear you have been happy with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ...

“I was very with the service and the understanding of ......”

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Aug 31,2017
Minithumbup
By: 'Stephen'
Aug 31,2017
0 people found
this helpful
I was very with the service and the understanding of the members of staff that helped deal with the sale of the property and the way that I was kept up to date with the progress...
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Comment on agent fees
Acceptable
Was this helpful? Yes
By: Springbok Properties
Sep 04, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Daniel and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Springbok where fantastic with us, communication was excellent at every ......”

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Aug 31,2017
Minithumbup
Natalie
By: 'Amy'
Aug 31,2017
1 people found
this helpful
Springbok where fantastic with us, communication was excellent at every stage, Natalie was brilliant with us, obviously worked very hard, chasing up all the different people for us. Thankyou...
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Comment on agent fees
Good
Was this helpful? Yes
By: Springbok Properties
Nov 03, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Natalie. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“Good handling of a complex situation, Laura in particular was ......”

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Aug 31,2017
Minithumbup
By: 'Adam'
Aug 31,2017
1 people found
this helpful
Good handling of a complex situation, Laura in particular was awesome and attentive and considerate. All was completed in the set time frame with minimum fuss....
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Comment on agent fees
Moderate
Was this helpful? Yes
By: Springbok Properties
Sep 04, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“A very friendly approachable member of staff, made buying my ......”

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Aug 30,2017
Minithumbup
By: 'Philippa'
Aug 30,2017
0 people found
this helpful
A very friendly approachable member of staff, made buying my first home very easy and enjoyable. Although there in a total different area to the location of my new property I didn't feel this affected my buying experience....
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Comment on agent fees
Not applicable as I was the buyer
Was this helpful? Yes
By: Springbok Properties
Sep 04, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...

“The service was excellent in all respects thankyou. No longer ......”

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Aug 29,2017
Minithumbup
By: 'Trev'
Aug 29,2017
0 people found
this helpful
The service was excellent in all respects thankyou. No longer than 12 hours and usually considerably less before a response to enquiries., which was always courteous and professional....
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Comment on agent fees
Not Known
Was this helpful? Yes
By: Springbok Properties
Sep 04, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

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