Spencer Properties (Leeds)
2.7/5, 32 reviews
41% recommended
0% lettings valuation accuracy
60% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 32
4th Jul 2024
reviewed by 'Mrs Terri Wake'
“Absolutely disgusting business. Clearly in it to take advantage of students. My daughter recently moved out of a property leaving ......”
13th Sep 2022
reviewed by 'Beth'
“AVOID THEM IF POSSIBLE. Absolutely dreadful estate agents they take advantage of students and only care about money. Throughout my ......”
5th Jul 2022
reviewed by 'Cole'
“Absolutely shocking letting agents while being with them they took ages to sort problems afterwards they fabricated deductions from deposit...”
27th Jul 2021
reviewed by 'cel'
“0 STARS!! AVOID SPENCER PROPERTIES!! THEY RIP OFF STUDENTS!!They tried to deprive us of half of our deposit based on ......”
28th Jul 2019
reviewed by 'Lauren'
“The moving out procedure and dealing with admin once you are no longer a tennant is not even worth the ......”
9th Nov 2018
reviewed by 'Pl8'
“From day one of moving in I had trouble with Spencer's. Often woke up to random men walking around my ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 60% £300 £700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 13 17 0 0 0 0 0 2
Areas covered
Address

18 Headingley Lane
Leeds
North Yorkshire
LS6 2AS
01132788600

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Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Absolutely disgusting business. Clearly in it......”

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Jul 04,2024
Minithumbdown
By: 'Mrs Terri Wake'
Jul 04,2024
3 people found
this helpful
Absolutely disgusting business. Clearly in it to take advantage of students. My daughter recently moved out of a property leaving it cleaner than when they went in. Now they won't give full deposit back. Kids avoid avoid avoid...
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“AVOID THEM IF POSSIBLE...”

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Sep 13,2022
Minithumbdown
By: 'Beth'
Sep 13,2022
4 people found
this helpful
AVOID THEM IF POSSIBLE. Absolutely dreadful estate agents they take advantage of students and only care about money. Throughout my time with them they were awful they will try everything possible to not return your deposit at the end of the year even if you ...
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“Absolutely shocking letting agents while bein......”

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Jul 05,2022
Minithumbdown
By: 'Cole'
Jul 05,2022
2 people found
this helpful
Absolutely shocking letting agents while being with them they took ages to sort problems afterwards they fabricated deductions from deposit...
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“0 STARS!! AVOID SPENCER PROPERTIES!! THEY RIP......”

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Jul 27,2021
Minithumbdown
By: 'cel'
Jul 27,2021
3 people found
this helpful
0 STARS!! AVOID SPENCER PROPERTIES!! THEY RIP OFF STUDENTS!! They tried to deprive us of half of our deposit based on no grounds! We had an inspection carried out at the end of our tenancy after which we spoke to the employees conducting the inspection and ...
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“The moving out procedure and dealing with adm......”

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Jul 28,2019
Minithumbdown
By: 'Lauren'
Jul 28,2019
3 people found
this helpful
The moving out procedure and dealing with admin once you are no longer a tennant is not even worth the hassle. They are literally only in it for the money. The majority of staff you deal with through your tenancy are fairly nice - the ...
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“Worst landlords I've ever had...”

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Nov 09,2018
Minithumbdown
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Gill
By: 'Pl8'
Nov 09,2018
5 people found
this helpful
From day one of moving in I had trouble with Spencer's. Often woke up to random men walking around my house without being informed and had unannounced viewings. They are un helpful, rude and to be frank only want your money. You would think because ...
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Comment on agent fees
Bad
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“Very Misleading...”

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Nov 05,2018
Minithumbdown
By: 'Matt'
Nov 05,2018
3 people found
this helpful
Spencer properties rented out a lovely house in Headingley and provided great customer service when begining our tenancy. As students, for peace of mind they offered a walk-through video service in order to compare the starting conditions of the property to the moving out conditions. ...
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“Worst experience I have had renting a property.I've been ......”

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Dec 31,2017
Minithumbdown
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Yasir
By: 'RButler'
Dec 31,2017
3 people found
this helpful
Worst experience I have had renting a property. I've been renting properties in Leeds for 8 years and never had a single problem until now. They demand continued and unlimited access to your property at all times. I have lived in one of their properties for 4 ...
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Comment on agent fees
Terrible.
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By: B Goddard
Jun 11, 2022
View all comments (1)
I found this review very informative, I would appreciate hearing from the writer of this review... if you will contact me on the following email address [email protected]. It would seem we have similar stories to tell, and I am proposing further action. ...

“The staff try to be as helpful as possible, but ......”

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Nov 06,2017
Minithumbdown
By: 'Doc'
Nov 06,2017
0 people found
this helpful
The staff try to be as helpful as possible, but the properties are hugely disappointing and some are practically in a state of disrepair. The bathroom had a terrible extraction fan and no windows to help circulate moisture, meaning that mold was inevitable (in fact, ...
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Comment on agent fees
Signing on fees were reasonable: rent was not. Signed on with one other person which made it manageable initially, but when they moved out during the tenancy it became a huge burden.
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“Despicable company run by incompetent fools.Several occasions of strange ......”

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Oct 22,2017
Minithumbdown
By: 'Georgia'
Oct 22,2017
1 people found
this helpful
Despicable company run by incompetent fools. Several occasions of strange workmen being in my house (including my bedroom) without my knowledge or permission. Landlord refused to change the locks despite telling him I felt unsafe knowing these people had had access to our keys. Email ...
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“Booked to view a few 1 bed properties last week and ......”

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Apr 10,2017
Minithumbdown
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Yasir
By: 'Connor'
Apr 10,2017
0 people found
this helpful
Booked to view a few 1 bed properties last week and was greatly disappointed by the service the agent provided. He seemed uninterested, patronising and acted as if showing us around just 3 properties was an inconvenience rather than his job. He spent 80% of his time on ...
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Comment on agent fees
Bad
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“Terrible experience, avoid this agency, they are rude and, they ......”

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Mar 16,2017
Minithumbdown
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Yasir
By: 'Richard'
Mar 16,2017
0 people found
this helpful
Terrible experience, avoid this agency, they are rude and, they think only about take your money! I spent a very bad stay in a damp flat, it was full of mold, I contacted them many times to solve the problem and they said that the ...
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“Spencer's are good landlord and since I moved to their ......”

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Feb 15,2017
Minithumbup
By: 'Jerry'
Feb 15,2017
0 people found
this helpful
Spencer's are good landlord and since I moved to their property i have been excited and everything over here is fantastic....
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Comment on agent fees
Good
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“Yasir is an amazing landlord. I'm entirely grateful for the ......”

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Feb 10,2017
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Yasir
By: 'Ismah'
Feb 10,2017
0 people found
this helpful
Yasir is an amazing landlord. I'm entirely grateful for the support provided by Yasir. He's always quick to respond whenever I need him and gets the job done immediately. Thank you so much for your cooperation and kindness. Ismah...
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“Spencer properties are the best landlord in Leeds. Always attended ......”

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Feb 10,2017
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Yasir
By: 'Abubakr'
Feb 10,2017
1 people found
this helpful
Spencer properties are the best landlord in Leeds. Always attended maintenance issues within 24 hours. Office staff are very friendly and always willing to help. Spencer smash it!...
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“Yasir is a very good land lord. Am a student ......”

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Feb 02,2017
Minithumbup
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Gill
By: 'Pascal'
Feb 02,2017
0 people found
this helpful
Yasir is a very good land lord. Am a student who stay in his flat. Unfortunately I had financially problems since last year and I could not pay my rent but he understood my situation and has kept me till now even though i still ...
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“Incredibly rude on every meeting. Very unprofessional and over all ......”

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Jan 21,2017
Minithumbdown
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Yasir
By: 'FSpencers'
Jan 21,2017
2 people found
this helpful
Incredibly rude on every meeting. Very unprofessional and over all a terrible agency. Would avoid if possible as this was a very bad experience...
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“I sent an accidental payment to Spencer Properties. Yasir was ......”

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Dec 09,2016
Minithumbup
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Yasir
By: 'Hannes'
Dec 09,2016
2 people found
this helpful
I sent an accidental payment to Spencer Properties. Yasir was extremely helpful with helping me out and reimbursing me without any issues. I couldn't have asked for a more hassle free process...
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“I lived in the property for two years, at first ......”

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Oct 13,2016
Minithumbdown
By: 'Elise'
Oct 13,2016
3 people found
this helpful
I lived in the property for two years, at first it was nice however a large patch of mould appeared in the middle of the kitchen ceiling. When I rang up to ask for help as I suspected there was a leak I was condescendingly ...
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“Very efficient and very proactive. They fitted two new radiators ......”

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Jul 13,2016
Minithumbup
By: 'Adam'
Jul 13,2016
0 people found
this helpful
Very efficient and very proactive. They fitted two new radiators in our flat as soon as we requested them. They have also given me two sets of VIP tickets to what Leeds Rhinos play. Overall a very strong experience with them as my letting agents....
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Comment on agent fees
Fees are normal, but agent fees are always painful.
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“Having a poor relationship with my previous lettings agent; I ......”

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Oct 23,2015
Minithumbup
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Yasir
By: 'Sal'
Oct 23,2015
3 people found
this helpful
Having a poor relationship with my previous lettings agent; I opted for a change in agent. Many of my friends at uni raved about spencer properties and how they looked after the needs of each and every tenant. In particular I'd like to give recognition ...
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“I will like to thank Spencer Properties Leeds for the ......”

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Oct 16,2015
Minithumbup
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Yasir
By: 'Ibrahim'
Oct 16,2015
1 people found
this helpful
I will like to thank Spencer Properties Leeds for the outstanding service they have provided to me. Especially I will like to thank Yasir, Jeff and the maintenance team. I lived in the property for over a year and had a great service from them; ...
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“I thoroughly enjoyed my time with Spencer Properties. I lived ......”

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Oct 16,2015
Minithumbup
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Yasir
By: 'Adam'
Oct 16,2015
1 people found
this helpful
I thoroughly enjoyed my time with Spencer Properties. I lived with them in a beautiful fully furnished apartment (flat) and the staff were very helpful. For example at 7.00pm on a Friday (after office hours) our electricity meter ran out of credit. Yasir the office ...
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“I have lived in a spencer properties privately rented accommodation ......”

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Aug 18,2015
Minithumbup
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Yasir
By: 'Lorna_faye'
Aug 18,2015
2 people found
this helpful
I have lived in a spencer properties privately rented accommodation for a year. In this time I have found that Spencers provide a really good service. They have listened to any concerns I have raised and addressed these quickly and efficiently. I've also found the ...
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“Really helpful and found me a lovely apartment in Headingley. ......”

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Aug 17,2015
Minithumbup
By: 'Jeff'
Aug 17,2015
2 people found
this helpful
Really helpful and found me a lovely apartment in Headingley. Spencer's 24 hour emergency repair service is an absolute godsend (thankfully I didn't have to use it!!). Deposit was returned in full within 10 days!! Cheers, Asha and everyone in the office! . Jeff....
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“I have been with Spencer's for the past 4 years and ......”

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Aug 10,2015
Minithumbup
By: 'Erik'
Aug 10,2015
2 people found
this helpful
I have been with Spencer's for the past 4 years and in all that time i have never had any problems with them . The property i rent is in good condition and I am very happy with the service. Spencer's have always helped me, and completed ...
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“Spencer Properties are very friendly and understanding company. The organisation ......”

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Jul 14,2015
Minithumbup
By: 'Amore'
Jul 14,2015
3 people found
this helpful
Spencer Properties are very friendly and understanding company. The organisation makes sure every thing is alright and our welfare generally. Overall i recommend Spencer Properties. I really enjoyed my stay in Leeds. Thanks....
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“Absolute disgusting service and lack of respect for tenants!! On ......”

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Apr 27,2015
Minithumbdown
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Asha
By: 'Stash24'
Apr 27,2015
1 people found
this helpful
Absolute disgusting service and lack of respect for tenants!! On a number of occasions I reported issues with the property.. They either took there time to deal with the issues or refused to fix the issues! I complained about my mattress and was told that ...
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“AVOID. They are really a really bad company, since day 1 ......”

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Feb 26,2015
Minithumbdown
By: 'Knope'
Feb 26,2015
1 people found
this helpful
AVOID. They are really a really bad company, since day 1 we have had issues here appliances not working, blocked drains, mold, leaks and boiler problems it took them 3 months to address the 1st problems and 6 months to address the last and still there is mold ...
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Comment on agent fees
The deposit is their bargaining chip once you pay it they can shove you in a corner for 12months
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“What an awful company interns of customer service the staff ......”

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Apr 24,2014
Minithumbdown
By: 'Lacrosse456'
Apr 24,2014
4 people found
this helpful
What an awful company interns of customer service the staff and owners have obviously never had an training in talking to customers and clients and how they have any tenants is beyond me. We were advised by the past tenants not to take the house ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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Regional Awards won by Spencer Properties (Leeds)

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