Southside Property Management
4.8/5, 826 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.
Houses/Flats to let Edinburgh letting Company

Latest Reviews

 View all Reviews 826
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
21st Nov 2024
reviewed by 'Natasha wilson'
“I have been with Southside over 12 years and I have to say they have been brilliant throughout! My property manager ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
258 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
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“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
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“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“6 years no problems...”

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Feb 04,2019
Minithumbup
By: 'Scott'
Feb 04,2019
0 people found
this helpful
I have been with south side property management for 6 years now and recommend them to everyone. No problem is too big or too small Andrew Anderson, my property manager is an asset to the business any problems he sorts it quick, fast and in a ...
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“Considerate and attentive...”

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Feb 04,2019
Minithumbup
By: 'Matt'
Feb 04,2019
0 people found
this helpful
Since taking over as my agent at Southside, Allan has been consistently helpful when dealing with any issues. My time with Southside has been overall positive, and I would recommend them to any landlord/tenant....
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“First Class...”

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Feb 04,2019
Minithumbup
By: 'Martin'
Feb 04,2019
0 people found
this helpful
Pauline has been doing the accounts for my flats in Edinburgh ever since I moved them to Southside. I have always found her to be very efficient, courteous and friendly. There have not been many occasions when I have asked for clarification or rectification, but ...
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Comment on agent fees
Very Reasonable
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“Top Service...”

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Feb 01,2019
Minithumbup
By: 'Satisfied'
Feb 01,2019
0 people found
this helpful
Allan Wells works hard to maintain our house and to make sure it feels like home and that we are confirmed. If all other property managers provide the same exemplary service, Southside Property Management is top class. My only complaint is that their office is ...
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Comment on agent fees
I have found the fees are some of the best in Edinburgh.
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“Flat 204/2...”

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Jan 29,2019
Minithumbup
By: 'Holly'
Jan 29,2019
0 people found
this helpful
Since I moved into the property in 2013, I have been happy with the service from the agent. The propertty manager was then Mark and he was always prompt responding to the reports from the property. The new manager Andrew has also continued from Marks' way ...
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Comment on agent fees
Good
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“A new electric fireplace!...”

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Jan 29,2019
Minithumbup
By: 'Rosa'
Jan 29,2019
0 people found
this helpful
I woke up at 4 am in the morning. I was freezing. The electric fireplace in my studio was broken! Then, I contacted my property manager Angela McIntyre. She immediately sent an electrician to verify it wasn't an electrical fault. Once she got the alert from ...
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By: Angela McIntyre
Jan 29, 2019
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Thank you for the review Rosa. I am glad you are happy with the new electric fire and the service you received. ...

“Excellent communicator...”

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Jan 28,2019
Minithumbup
By: 'Michael'
Jan 28,2019
0 people found
this helpful
Chloe has been our designated property manager since she joined Southside in early 2018. She has been in regular contact by email to keep us up-to-date with issues concerning our properties. She has kept on top of some awkward maintenance problems, in particular sorting out damage ...
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Comment on agent fees
Southside fees are very reasonable compared to those of my previous agent. Their list of charges is fixed every year and made available to landlords.
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“Allan Wells...”

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Jan 25,2019
Minithumbup
By: 'Gill'
Jan 25,2019
0 people found
this helpful
Allan has been extremely attentive since he took over looking after my flat in Edinburgh. I get timely emails regarding any issues and we have a good understanding of my tenants. If there is anything I need doing, Allan attends to it very quickly and ...
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Comment on agent fees
Good
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“Quick fix of broken door...”

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Jan 24,2019
Minithumbup
By: 'Gina'
Jan 24,2019
0 people found
this helpful
Our broken front door handle was fixed within hours, a serious issue that disappeared instantly. We made one phone call, and a person was sent almost immediately....
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“A pleasure to deal with......”

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Jan 23,2019
Minithumbup
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Vicky
By: 'Scott'
Jan 23,2019
0 people found
this helpful
A few words of praise from me for Vicky, who was a pleasure to deal with. Quick, efficient and very pleasant in how she handled my account....
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“Very easy to work with and quick response...”

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Jan 23,2019
Minithumbup
By: 'LC'
Jan 23,2019
0 people found
this helpful
Chloe manages two of my properties in Edinburgh. She's very thorough and always provides quick actions to a wide range of property management related things, including tenant searching, checkin/out, repair and maintenance, etc.. Also, I always receive monthly statements on time. Her capabilities and ...
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Comment on agent fees
Good. 9% as a start and will go down if tenancy reaches three years and beyond.
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“Chloe Thomson is the best!...”

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Jan 22,2019
Minithumbup
By: 'Matt'
Jan 22,2019
0 people found
this helpful
We have been with Southside Property Management since December 2017. In this time we had a couple of issues, such as the washing machine breaking or the fridge not working. Chloe has been helpful, prompt and very efficient dealing with all issues that came up during ...
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N/A
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“Thank you...”

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Jan 22,2019
Minithumbup
By: 'M74'
Jan 22,2019
0 people found
this helpful
Chloe has proven to be very effcient and punctual. She is always getting back to us very quickly and always ready to help and sort out sticky situations. We really appreciate that....
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Comment on agent fees
Good agency
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“Great Job...”

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Jan 16,2019
Minithumbup
By: 'Allan'
Jan 16,2019
0 people found
this helpful
Very happy with the Service Allan provides! Answers were given very quickly and if there were problems, the best possible solution was usually accomplished....
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“Professional, competent and good value...”

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Jan 16,2019
Minithumbup
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John Davidson
By: 'Portfolio'
Jan 16,2019
0 people found
this helpful
We moved our portfolio of flats in Edinburgh to Southside a year ago as we were unhappy with our existing agent, who was disinterested in getting good rental yields and keeping management costs down. I have been very impressed with Southside. Emma is doing a ...
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Comment on agent fees
Competitive and fairly structured
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“Property Mgr Allan Wells...”

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Jan 16,2019
Minithumbup
By: 'Tsen'
Jan 16,2019
0 people found
this helpful
Great customer service, friendly, easy to work with and very responsive. Thank you Allan, we would definitely recommend you and Southside to others and look forward to an ongoing working relationship....
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“Continued Excellent Service...”

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Jan 15,2019
Minithumbup
By: 'Pauline'
Jan 15,2019
0 people found
this helpful
Chloe took over from Lauren last year. I was delighted to meet the same level of efficiency and dedication from Chloe. I am delighted that Southside continue to keep up their standards....
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Comment on agent fees
Very acceptable, transparent and fair.
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“Lovely manner...”

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Jan 13,2019
Minithumbup
By: 'Su_L'
Jan 13,2019
0 people found
this helpful
Nice, decent, mild-mannered gentleman. Very client-focussed. Responds to queries and requests promptly and rarely if ever makes a mistake. Probably the best agent I've had in the last 10 years....
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Comment on agent fees
Market rate so no issues.
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“Excellent attitude and manner...”

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Jan 13,2019
Minithumbup
By: 'DavidL'
Jan 13,2019
0 people found
this helpful
Allan is very good at his job. He has a great attitude, a very pleasant manner and consistently strikes the right balance between the needs of landlords and tenants....
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Comment on agent fees
More or less market rate.
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“Highly Responsive and Attentive...”

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Jan 11,2019
Minithumbup
By: 'Erika'
Jan 11,2019
0 people found
this helpful
I have been a tenant for a year and a half in a flat which was previously occupied by my sister. This just highlights how responsive and helpful Allan has consitently been over the years in helping with any questions about the flat in terms ...
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“Allan is always helpful and ready to help us....”

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Jan 11,2019
Minithumbup
By: 'Jan'
Jan 11,2019
0 people found
this helpful
Allan is always courteous and helpful and seeks to ensure we get the best service. His legal and property knowledge has been very useful recently and we are extremely trusting of his advice....
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Comment on agent fees
Fees are fair.
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“Very professional...”

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Jan 10,2019
Minithumbdown
By: 'Maggie'
Jan 10,2019
0 people found
this helpful
Chloe has been an excellent replacement for Lauren Caldwell. She responds quickly to any questions and I feel we have a very friendly and positive working relationship. I am very comfortable leaving m6 property in her care....
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Comment on agent fees
Worth every penny
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“Hassle Free...”

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Jan 09,2019
Minithumbup
By: 'Fiona'
Jan 09,2019
0 people found
this helpful
Allan has always removed the hassle of renting out a property from me. Repairs/maintenance have been done quickly and he's prompt and helpful in replying to any queries. He's also found great tenants. It just makes the whole process easy....
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Comment on agent fees
They’re fine.
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“Happy tenant :)...”

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Jan 06,2019
Minithumbup
By: 'Nadine'
Jan 06,2019
0 people found
this helpful
Allan has been very helpful every time I have contacted him with an issue, and I have contacted him a lot. Always very patient, kind and seems happy to help. Every enquiry I had was solved as quick and efficient as possible. Was never ignored ...
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“Lovely agent, no issues...”

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Jan 03,2019
Minithumbup
By: 'Alex'
Jan 03,2019
0 people found
this helpful
Chloe has been very helpful and always gets back to us straight away. We have no complaints regarding Chloe's service or Southside as a letting agency....
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“Excellent service...”

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Dec 29,2018
Minithumbup
By: 'Edinburgh'
Dec 29,2018
0 people found
this helpful
From start to finish of my tenancy Chloe was very helpful and professional and made sure our stay in our new flat was as great as it could be. Every query was handled quickly and the whole process from lease signing to move in and ...
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“Extremely helpful despite it being a sunday...”

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Dec 23,2018
Minithumbup
By: 'Anon'
Dec 23,2018
0 people found
this helpful
2 days before Christmas my boiler stopped working. Alan was super helpful in fixing the issue despite it being a Sunday and did everything possible to fix it as soon as possible. Very satisfied with the customer service....
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“Opinion...”

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Dec 21,2018
Minithumbup
By: 'Gabriel'
Dec 21,2018
0 people found
this helpful
He answers to all my emails and any issue I had regarding the flat, it was solved immediately. Any question I had, it was explained all the time. Overall, I am very happy with SouthSide Agency services and Allan is very helpful all the time....
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“Opinion...”

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Dec 21,2018
Minithumbup
By: 'Angelica'
Dec 21,2018
0 people found
this helpful
He answers to all my emails and any issue I had regarding the flat, it was solved immediately. Any question I had, it was explained all the time. Overall, I am very happy with SouthSide Agency services and Allan is very helpful all the time....
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“Opinion...”

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Dec 21,2018
Minithumbup
By: 'Mihaela'
Dec 21,2018
0 people found
this helpful
He answers to all my emails and any issue I had regarding the flat, it was solved immediately. Any question I had, it was explained all the time. Overall, I am very happy with SouthSide Agency services and Allan is very helpful all the time....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

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