Southside Property Management
4.8/5, 826 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 826
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
21st Nov 2024
reviewed by 'Natasha wilson'
“I have been with Southside over 12 years and I have to say they have been brilliant throughout! My property manager ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
258 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
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“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“aw...”

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Apr 12,2019
Minithumbup
By: 'aw'
Apr 12,2019
0 people found
this helpful
He is very good at his job and goes above and beyond for the customer very helpful and on point with his work....
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“8 years of good service...”

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Apr 10,2019
Minithumbup
By: 'Eoin'
Apr 10,2019
0 people found
this helpful
Southside Property Management looked after my property over a period of 8 years which covered 2 separate tenancies. They were very prompt in dealing with my enquiries and organised repairs etc in a timely fashion....
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Comment on agent fees
Fees were fair and and because I was with Southside for a number of years they were reduced after 5 years.
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“Prompt , Efficient, Friendly Service...”

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Apr 04,2019
Minithumbup
By: 'Ray'
Apr 04,2019
0 people found
this helpful
Chloe provides us with a superb service as landlords. Hopefully our tenants appreciate the prompt response she gives to their queries. I am amazed at how quickly she has tradesmen attend to any problems . Her cheery approach is an added bonus...
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Comment on agent fees
Excellent
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“SouthSide feedback...”

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Mar 29,2019
Minithumbup
By: 'J'
Mar 29,2019
0 people found
this helpful
My partner and I recently moved to Edinburgh and let from SouthSide. The service was excellent, hassle free, any minor issues have been addressed promptly and the move in process has been made easy. Plus we received a lovely gift bag with some goodies when ...
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“Brilliant property management - would highly recommend!...”

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Mar 29,2019
Minithumbup
By: 'Amy'
Mar 29,2019
0 people found
this helpful
Emma is the best property manager we have ever experienced. She dealt with all queries/issues quickly. Not only is she an excellent communicator but she is professional, personable, approachable and humorous too! She made the tenant experience such a positive one! Southside are very ...
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“Excellent...”

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Mar 26,2019
Minithumbup
By: 'Gemma'
Mar 26,2019
0 people found
this helpful
I have been a tenant with Southside since 2016. I moved in on my own with a young baby, and I've had an excellent experience since. No emails have gone unanswered, I am notified in a timely manner regarding any maintenance or inspection and the landlord, ...
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“owner...”

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Mar 26,2019
Minithumbup
By: 'Rooney'
Mar 26,2019
0 people found
this helpful
Very impressed with the service offered. It was a horrifying experience with CMC and ALLAN WELLS has been very helpful in guiding me through the process of adjusting to the bankruptcy situation. He has also handled the backlog of work left by CMC. In all, ...
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Comment on agent fees
good good
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“Great Service...”

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Mar 25,2019
Minithumbup
By: 'Morag'
Mar 25,2019
0 people found
this helpful
Allan provides a great service in managing the rental of my property. He deals promptly with any issues and keeps me informed every step of the way, which gives me complete peace of mind....
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Comment on agent fees
Good value for money
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“Landlord of 3 years...”

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Mar 25,2019
Minithumbup
By: 'Andrew'
Mar 25,2019
0 people found
this helpful
Very professional service from the whole team from day one. In particular, Chloe has been managing my property for around 3 years and i have never had an issue. She has provided excellent timely advice and handles repairs and maintenance with little input from me and ...
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Comment on agent fees
Excellent value
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“5 stars for Chloe...”

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Mar 25,2019
Minithumbup
By: 'Dale'
Mar 25,2019
0 people found
this helpful
My experience of renting out my property through southside has been straightforward with no problems or hidden cost. Chloe has been really on the ball to deal with anything that needs to be dealt with....
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Comment on agent fees
I think the agents are very far for the service provided
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“Absolutely amazing...”

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Mar 24,2019
Minithumbup
By: 'Aliza'
Mar 24,2019
0 people found
this helpful
Both Amy and Chloe have been abolsotely wonderful. Amy is a hardworking individual, manager should be proud of her. Amy has paid the journey so mooth, she is lovely to talk to and really understands how the other person feels. We need more people like ...
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“outstanding...”

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Mar 24,2019
Minithumbup
By: 'Waverly'
Mar 24,2019
0 people found
this helpful
I am fortunate to own and operate a number of property portfolios in Edinburgh and elsewhere in UK, involving both residential and commercial properties. All are managed on my behalf. By a significant margin, SPM lead the field in terms of their professionalism and unfailing ...
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Comment on agent fees
Excellent value.
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“Excellent...”

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Mar 22,2019
Minithumbup
By: 'Cal'
Mar 22,2019
0 people found
this helpful
All interactions with Southside, from my property manager Allan, to all support staff have been just that; supportive! Nothing is too much and their consistent and effective communication is rare in a market saturated by poor estate agents....
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“Absolutely great...”

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Mar 21,2019
Minithumbup
By: 'Zuzi'
Mar 21,2019
0 people found
this helpful
Chloe is very kind person, who makes you feel "Im here to help you". Her approach to a client is very friendly but yet very professional. Nothing is too much trouble for her. It was a pleasure to have a property manager like her!...
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“Highly recommended...”

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Mar 20,2019
Minithumbup
By: 'TJ'
Mar 20,2019
0 people found
this helpful
Southside Property's Allan Wells has given sound advice and great support and is highly recommended as a letting agent....
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Comment on agent fees
Fees are reasonable.
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“Very helpful...”

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Mar 18,2019
Minithumbup
By: 'Catriona'
Mar 18,2019
0 people found
this helpful
Chloe was very helpful during our tenancy and dealt with any issues in the property quickly and professionally which was much appreciated....
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“100% satisfied...”

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Mar 17,2019
Minithumbup
By: 'brilliant'
Mar 17,2019
0 people found
this helpful
We have had Chloe as our property manager for some time now. She has always been very helpful. She gets things sorted promptly. Available whenever we need something. And now when we have to leave the flat she is super helpful with everything too. I ...
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n/a
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“5 star service!...”

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Mar 16,2019
Minithumbup
By: 'Patrycja'
Mar 16,2019
1 people found
this helpful
Chloe is always willing to help, answering emails even the same day and keeping us up-to-date about all the issues we have been experiencing. She is our agent for 2 months now and she handled all issues we weren't happy about (we moved to the property ...
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“I could not imagine a better Property Manager than Chloe Thomson...”

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Mar 16,2019
Minithumbup
By: 'Pawel'
Mar 16,2019
0 people found
this helpful
At the end of December 2018 I have secured a letting agreement of an apartment with CMC Property. Without any prior indication of such event progression, by mid-January 2019 I was informed that the company undergoes a liquidation process and that my flat will be moved under ...
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Comment on agent fees
Very Good
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“Southside Review...”

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Mar 14,2019
Minithumbup
By: 'Alex'
Mar 14,2019
0 people found
this helpful
I have had nothing but excellent customer service from Southside, easily the best property management company I have had. Their staff are very professional, friendly and have a quick response time. No task is too small....
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“Excellent...”

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Mar 14,2019
Minithumbup
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Lewis
By: 'Neal'
Mar 14,2019
0 people found
this helpful
Easy to find properties online, I found my flat based on the notifications sent out from similar properties I'd seen. Lewis was excellent in helping me complete the online application with the relevant paperwork, and Andrew was pleasant and professional, checking in with me soon ...
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Comment on agent fees
Nothing unexpected thus far
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“Good agent...”

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Mar 12,2019
Minithumbup
By: 'tenant'
Mar 12,2019
0 people found
this helpful
Agent was polite, helpful and quick to respond to queries. Requests were generally dealt with well and in a timely fashion....
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“Friendly service...”

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Mar 02,2019
Minithumbup
By: 'Sami'
Mar 02,2019
0 people found
this helpful
Chloe was always willing to help with any issues we had with our tenancy and was quick to reply to us. She was particularly helpful in assisting us with the moving out process and any issues and questions we had. Everything could be conducted through ...
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n/a
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“negligent...”

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Feb 27,2019
Minithumbdown
By: 'professional'
Feb 27,2019
2 people found
this helpful
The letting agency failed to inspect regularly and the property was badly damaged and they did nothing to resolve the difficulties with tenants who had failed to ventilate (blocked trickle vents and dried clothes on radiators constantly) and we had a severe mould problem as ...
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Comment on agent fees
same as most
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“Perfect!...”

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Feb 26,2019
Minithumbup
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Lewis
By: 'Vilius'
Feb 26,2019
0 people found
this helpful
Was a really easy and fast process. Good customer service. Loved getting a gift basket moving to a new place as I never experienced such a thing with other companies....
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“Professional and Friendly...”

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Feb 21,2019
Minithumbup
By: 'Eleanor'
Feb 21,2019
0 people found
this helpful
Renting through Southside was an easy, straightforward process. Everything was carried out on time and information provided in a timely and appropriate manner. On moving into the property, we received a welcome bag of useful household goods which was a nice touch and really handy! ...
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“Allan is great...”

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Feb 19,2019
Minithumbup
By: 'Francesco'
Feb 19,2019
0 people found
this helpful
We have been renting from Southside since June 2018. It's been an extremely good experience. The manager who has been following us since the beginning is Allan Wells. He provided us with excellent support during the move in and dealing with a few glitches in the ...
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N/A
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“Staff were very professional...”

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Feb 14,2019
Minithumbup
By: 'Maureven'
Feb 14,2019
0 people found
this helpful
Michal and Natasha have been very quick and responsive all the way through Our experience of private renting. I feel that I only have to call and they are not far away....
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“Dobra Agencja...”

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Feb 13,2019
Minithumbup
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Anna
By: 'Michał'
Feb 13,2019
0 people found
this helpful
Pozdrawiam Pana Michała Krysińskiego oraz Panią Annę Pająk bardzo fajni pomocni Ludzie jescze z taką pomocą i zaangażowaniem się nie spotkałem Pozdrawiam i Dziękuję za współpracę...
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Dobry Agent miły i pomocny dobrze wytłumaczy i pokieruje
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“Helpful...”

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Feb 07,2019
Minithumbup
By: 'Kisim'
Feb 07,2019
0 people found
this helpful
Emma is very kind and helpful as a manager. She replies quickly and can also get issues sorted. She's awesome....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

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