Southside Property Management
4.8/5, 826 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.
Houses/Flats to let Edinburgh letting Company

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
258 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Latest Properties

No Properties

“Awful and terrible. Especially Allan....”

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Jun 21,2019
Minithumbdown
By: 'Benjamin'
Jun 21,2019
0 people found
this helpful
Took ages to reply to complaints. Did not call me back often. Major issues with energy provider and they were no help. Allan was superficially polite but intimidating and unfriendly. Rent advertised was only available for 1 month and was much more in the following months. ...
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“Overall Letting Agent Experience...”

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Jun 18,2019
Minithumbup
By: 'Ben'
Jun 18,2019
0 people found
this helpful
Chloe was an excellent property manager to have during our tenancy. She was always well organised and replied quickly to any queries that we had. I would wholeheartedly recommend Chloe to any other tenants currently with southside....
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Comment on agent fees
Good fees for property.
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“Great Manager...”

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Jun 10,2019
Minithumbup
By: 'Kwesi'
Jun 10,2019
0 people found
this helpful
Chloe was a great property manager for us, always pleasant, timely, and helpful with any questions or issues we had....
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“Excellent...”

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Jun 10,2019
Minithumbup
By: 'Angus'
Jun 10,2019
0 people found
this helpful
Always very responsive to emails and issues, worked in a polite and professional manner in which made are tenancy very easy and relaxed....
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“SouthSide have been brilliant from the moment I contacted them to the day I moved into my flat, they are always friendly and very efficient!...”

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Jun 06,2019
Minithumbup
Leah Birch
By: 'ASH'
Jun 06,2019
0 people found
this helpful
I have been with SouthSide for almost 3 years I have never had any issue with them at all. When looking for accommodation 3 years ago I had several property management company's looking for accommodation for me but SouthSide always stood out, if you want a company ...
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Comment on agent fees
Very good well in-line with properties around me
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“Had an excellent Stay...”

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Jun 06,2019
Minithumbup
By: 'Aravind'
Jun 06,2019
0 people found
this helpful
We would like to thank and appreciate the highest level of professionalism shown by the Southside Property Management firm and it's staff. We had a very nice and comfortable stay,thank you....
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“Great accommodation period...”

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Jun 04,2019
Minithumbup
By: 'Topo'
Jun 04,2019
0 people found
this helpful
Chloe Thomson MARLA was always ready to help us whenever we needed helped and even though we had instances where our requests were delivered late, she made sure that they were eventually fulfilled....
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Comment on agent fees
The fees were reasonable and affordable
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“Excellent communication...”

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May 30,2019
Minithumbup
By: 'Diana'
May 30,2019
0 people found
this helpful
Allan has been our property manager for two years now, and has consistently provided great service and excellent communication. Being the middle man between a tenant and a landlord can be a difficult job, but Allan ensures the process goes smoothly and is always more ...
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Comment on agent fees
Good
Was this helpful? Yes

“Thanks Allan for patience and persistence...”

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May 30,2019
Minithumbup
By: 'James'
May 30,2019
0 people found
this helpful
Throughout our two years in our current property (16/6 Gladstone Terrace), Allan has consistently resolved issues quickly and responded swiftly to our queries. Our landlord has been slow to respond upon occasion and Allan has been patient even in occasions when we got frustrated. Recently we ...
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“Professional...”

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May 30,2019
Minithumbup
By: 'samiam'
May 30,2019
0 people found
this helpful
Southside were quick to reply with any issues we had and arranged fixes and maintenance as soon as they could. Never had any big issues with them. Good letting agency....
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“Great service always helped with any problems...”

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May 30,2019
Minithumbup
By: 'Jack'
May 30,2019
0 people found
this helpful
Always gave a professional service and was easy to contact and would reply to any emails phone calls etc straight away. Would be happy to have SouthSide and Chloe as my letting agent in the future....
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Comment on agent fees
Fair
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“100% convinced she'll solve you problem in a helpful and friendly way...”

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May 28,2019
Minithumbup
By: 'Sophia'
May 28,2019
0 people found
this helpful
I know how hard and onerous it can be to solve issues in this business and from everything I've experienced so far I can only say that I trust Chloe 100% to solve any upcoming issue we might encounter. We aren't afraid of asking for her ...
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Comment on agent fees
N/A
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“Emma Winning...”

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May 28,2019
Minithumbup
By: 'L'
May 28,2019
0 people found
this helpful
Emma has been a really helpful and efficient manager for our flat. She has made renting as stress as possible....
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Comment on agent fees
Compeditive
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“Positive experience in Southside property...”

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May 27,2019
Minithumbup
By: 'D'
May 27,2019
0 people found
this helpful
Having heard largely negative reviews of letting agencies as students in Edinburgh, we were very pleased with our experience this year. Applying for the property was a reasonably lengthy process, although thorough. Throughout our time in the flat, any queries were addressed with promptly and ...
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Comment on agent fees
Good
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“Allan Wells...”

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May 25,2019
Minithumbup
By: 'Allan'
May 25,2019
0 people found
this helpful
I have been staying at my property for 2 years now and been dealing with Allan. If I ever phone or email Allan he immediately responds. He is has been a pleasure to deal with....
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“No hassle!...”

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May 23,2019
Minithumbup
By: 'E'
May 23,2019
0 people found
this helpful
Renting from Southside has been brilliant! Allan has been fantastic from start to finish. We have had no hassle with them whatsoever. If we have had any issues they have been dealt with quickly and effectively. Everything had gone smoothly and Allan always went above ...
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“Excellent property management...”

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May 13,2019
Minithumbup
Leah Birch
By: 'Beatrice'
May 13,2019
0 people found
this helpful
Professional, excellent and reliable agency. Had a great experience with Southside all of the 4 years I have been a tenant with them. Never had an issue as Southside, and my property manager Leah, was always there to help. I will definitely rent through Southside again ...
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Comment on agent fees
Good fees
Was this helpful? Yes

“Happy Tenant...”

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May 13,2019
Minithumbup
By: 'Morven'
May 13,2019
0 people found
this helpful
I was only with Southside Property for a short period due to them taking over from my precious letting agency. But the transition between the two companies was very smooth and I was well informed of the changes, by my new agent Allan Wells, who ...
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“First Class Service...”

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May 04,2019
Minithumbup
John Davidson
By: 'John'
May 04,2019
0 people found
this helpful
First class service and full trust in all staff. I have not or felt the need to attend my property in 7 years due to the servcie being provided by Southside....
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Comment on agent fees
Cannot complain and excellent value for money.
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“Allan is fab...”

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May 03,2019
Minithumbup
By: 'Emma'
May 03,2019
0 people found
this helpful
Have been so impressed with Allan. He has been on top of everything with the property extremely quickly and in a very friendly manner....
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Comment on agent fees
Good
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“Amazing service...”

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May 03,2019
Minithumbup
By: 'Juliette'
May 03,2019
0 people found
this helpful
Allan has been efficient, friendly and has made the experience of having letting management pain free. Thanks Allan for being so fabulous!...
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Comment on agent fees
Good
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“Gary McAuslan...”

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May 03,2019
Minithumbup
By: 'GMAC'
May 03,2019
0 people found
this helpful
Natasha is responsive, helpful, efficient and flexible in supporting me in making for a smooth rental arrangement - important to me as someone who travels a lot and hasn't the time....
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Comment on agent fees
Good
Was this helpful? Yes

“Property Services Manager...”

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May 02,2019
Minithumbup
Peter
By: 'John'
May 02,2019
0 people found
this helpful
Peter Clements acted on my behalf refurbishing a property for let, and I was very pleased with the service received. I would recommend Peter / Southside to any landlords considering a similar project....
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“Kind customer service...”

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May 02,2019
Minithumbup
By: 'Happy'
May 02,2019
0 people found
this helpful
Amy has been brilliant throughout the application process and always available to chat and run through things with me, she made it very easy! Looking forward to moving into my new home through Southside as they are a great company....
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“Great experience...”

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Apr 26,2019
Minithumbup
By: 'Chris'
Apr 26,2019
0 people found
this helpful
Happily rented through Southside with Allan as our property manager for the last two years. It's been totally smooth sailing; professional and fair treatment at all times. Couldn't recommend highly enough....
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Comment on agent fees
No fees in Scotland.
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“Chloe has been very polite, professional and helpful....”

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Apr 26,2019
Minithumbup
By: 'Eve'
Apr 26,2019
0 people found
this helpful
Chloe Thomson always responded to our emails quickly, helped us with our problems and was very friendly to talk to. She went above and beyond on a number of occasions to ensure that our experience was positive. There were a few times where we feel ...
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Comment on agent fees
We were charged fairly.
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“Review...”

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Apr 24,2019
Minithumbup
By: 'Megan'
Apr 24,2019
0 people found
this helpful
Allan is easy to communicate with and deals with anything as quickly as possible! Happy with how he has handled all of our queries and problems so far....
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“Excellent Agents!...”

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Apr 23,2019
Minithumbup
By: 'Stevie'
Apr 23,2019
1 people found
this helpful
Dealt with Allan and Amy, entire application process was smooth, easy and dealt with professionally. After moving in, both Allan and Amy have been great in communicating and ensuring any issues are looked at and resolved. Definitely the best letting agent experience I've had in ...
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Comment on agent fees
No fees payable
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“Very friendly. Professional service....”

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Apr 18,2019
Minithumbup
By: 'Mands'
Apr 18,2019
0 people found
this helpful
We have had a good experience with Southside letting agents Edinburgh (20 Nicholson street.) They were very professional and friendly (provided a welcome pack upon receipt of keys.)...
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“Fantastic Service...”

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Apr 12,2019
Minithumbup
By: 'Peter'
Apr 12,2019
0 people found
this helpful
My wife and I have been letting from Southside for just over six months now and couldn't be more pleased with the service offered. We've had some minor problems with appliances over the last few months and each time an engineer was sent out and ...
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Staff picture Leah Birch
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

Awards won by Southside Property Management

Regional Awards won by Southside Property Management

Individual Branch Awards

Edinburgh, EH8



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Southside Property Management