Featured Review
a
“Appreciation for Southside team...”
4 Star Review
Sep 11,2023
By:
'Raghav'
Sep 11,2023
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: Yes
Postcode: EH5
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £925
Postcode: EH5
0
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I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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Featured Review
a
“First rate visit in every respect....”
5 Star Review
Mar 30,2023
By:
'Waverly'
Mar 30,2023
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH20
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH20
0
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First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
a
“A great company who are more than helpful whe......”
5 Star Review
Mar 13,2023
By:
'KM EHT'
Mar 13,2023
Branch: Edinburgh, 20 Nicolson Street
Services: Accounts
Would you recommend?: Yes
Postcode: EH16
Branch: Edinburgh, 20 Nicolson Street
Accounts
Postcode: EH16
0
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A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
a
“Local business serves local consumers for mor......”
5 Star Review
Jan 29,2023
By:
'xing'
Jan 29,2023
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: EH17
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: EH17
0
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Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
a
“A professional and excellent agency...”
5 Star Review
Mar 14,2023
By:
'Tuan Pham'
Mar 14,2023
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £775
Would you recommend?: Yes
Postcode: EH11
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £775
Postcode: EH11
0
people found
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I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service.
I also wish ...
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“Awful and terrible. Especially Allan....”
1 Star Review
Jun 21,2019
By:
'Benjamin'
Jun 21,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EH16
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH16
0
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Took ages to reply to complaints. Did not call me back often. Major issues with energy provider and they were no help. Allan was superficially polite but intimidating and unfriendly. Rent advertised was only available for 1 month and was much more in the following months. ...
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“Overall Letting Agent Experience...”
4 Star Review
Jun 18,2019
By:
'Ben'
Jun 18,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH3
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH3
0
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Chloe was an excellent property manager to have during our tenancy. She was always well organised and replied quickly to any queries that we had. I would wholeheartedly recommend Chloe to any other tenants currently with southside....
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Comment on agent fees
Good fees for property.
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5 Star Review
Jun 10,2019
By:
'Kwesi'
Jun 10,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: EH16
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £950
Postcode: EH16
0
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Chloe was a great property manager for us, always pleasant, timely, and helpful with any questions or issues we had....
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5 Star Review
Jun 10,2019
By:
'Angus'
Jun 10,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Property Management
Rent PCM: £1525
Would you recommend?: Yes
Postcode: EH3
Branch: Edinburgh, 20 Nicolson Street
Property Management
Rent PCM: £1525
Postcode: EH3
0
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Always very responsive to emails and issues, worked in a polite and professional manner in which made are tenancy very easy and relaxed....
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“SouthSide have been brilliant from the moment I contacted them to the day I moved into my flat, they are always friendly and very efficient!...”
5 Star Review
Jun 06,2019
By:
'ASH'
Jun 06,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: EH5
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £675
Postcode: EH5
0
people found
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I have been with SouthSide for almost 3 years I have never had any issue with them at all.
When looking for accommodation 3 years ago I had several property management company's looking for accommodation for me but SouthSide always stood out, if you want a company ...
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Comment on agent fees
Very good well in-line with properties around me
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“Had an excellent Stay...”
5 Star Review
Jun 06,2019
By:
'Aravind'
Jun 06,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: Yes
Postcode: EH4
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £925
Postcode: EH4
0
people found
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We would like to thank and appreciate the highest level of professionalism shown by the Southside Property Management firm and it's staff. We had a very nice and comfortable stay,thank you....
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“Great accommodation period...”
4 Star Review
Jun 04,2019
By:
'Topo'
Jun 04,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH11
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH11
0
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Chloe Thomson MARLA was always ready to help us whenever we needed helped and even though we had instances where our requests were delivered late, she made sure that they were eventually fulfilled....
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Comment on agent fees
The fees were reasonable and affordable
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“Excellent communication...”
5 Star Review
May 30,2019
By:
'Diana'
May 30,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH9
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH9
0
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Allan has been our property manager for two years now, and has consistently provided great service and excellent communication. Being the middle man between a tenant and a landlord can be a difficult job, but Allan ensures the process goes smoothly and is always more ...
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Comment on agent fees
Good
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“Thanks Allan for patience and persistence...”
5 Star Review
May 30,2019
By:
'James'
May 30,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £1025
Would you recommend?: Yes
Postcode: EH9
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £1025
Postcode: EH9
0
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Throughout our two years in our current property (16/6 Gladstone Terrace), Allan has consistently resolved issues quickly and responded swiftly to our queries. Our landlord has been slow to respond upon occasion and Allan has been patient even in occasions when we got frustrated. Recently we ...
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4 Star Review
May 30,2019
By:
'samiam'
May 30,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH10
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH10
0
people found
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Southside were quick to reply with any issues we had and arranged fixes and maintenance as soon as they could. Never had any big issues with them. Good letting agency....
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“Great service always helped with any problems...”
5 Star Review
May 30,2019
By:
'Jack'
May 30,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £690
Would you recommend?: Yes
Postcode: EH17
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £690
Postcode: EH17
0
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Always gave a professional service and was easy to contact and would reply to any emails phone calls etc straight away. Would be happy to have SouthSide and Chloe as my letting agent in the future....
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Comment on agent fees
Fair
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“100% convinced she'll solve you problem in a helpful and friendly way...”
5 Star Review
May 28,2019
By:
'Sophia'
May 28,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: EH11
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £650
Postcode: EH11
0
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I know how hard and onerous it can be to solve issues in this business and from everything I've experienced so far I can only say that I trust Chloe 100% to solve any upcoming issue we might encounter.
We aren't afraid of asking for her ...
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Comment on agent fees
N/A
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5 Star Review
May 28,2019
By:
'L'
May 28,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH8
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH8
0
people found
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Emma has been a really helpful and efficient manager for our flat. She has made renting as stress as possible....
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Comment on agent fees
Compeditive
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“Positive experience in Southside property...”
5 Star Review
May 27,2019
By:
'D'
May 27,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £3300
Would you recommend?: Yes
Postcode: EH9
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £3300
Postcode: EH9
0
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Having heard largely negative reviews of letting agencies as students in Edinburgh, we were very pleased with our experience this year. Applying for the property was a reasonably lengthy process, although thorough. Throughout our time in the flat, any queries were addressed with promptly and ...
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Comment on agent fees
Good
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5 Star Review
May 25,2019
By:
'Allan'
May 25,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: EH16
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £695
Postcode: EH16
0
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I have been staying at my property for 2 years now and been dealing with Allan. If I ever phone or email Allan he immediately responds.
He is has been a pleasure to deal with....
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5 Star Review
May 23,2019
By:
'E'
May 23,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £645
Would you recommend?: Yes
Postcode: EH6
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £645
Postcode: EH6
0
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Renting from Southside has been brilliant! Allan has been fantastic from start to finish. We have had no hassle with them whatsoever. If we have had any issues they have been dealt with quickly and effectively. Everything had gone smoothly and Allan always went above ...
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“Excellent property management...”
5 Star Review
May 13,2019
By:
'Beatrice'
May 13,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: Yes
Postcode: EH11
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £725
Postcode: EH11
0
people found
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Professional, excellent and reliable agency. Had a great experience with Southside all of the 4 years I have been a tenant with them. Never had an issue as Southside, and my property manager Leah, was always there to help. I will definitely rent through Southside again ...
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Comment on agent fees
Good fees
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5 Star Review
May 13,2019
By:
'Morven'
May 13,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: Yes
Postcode: G31
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £495
Postcode: G31
0
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I was only with Southside Property for a short period due to them taking over from my precious letting agency. But the transition between the two companies was very smooth and I was well informed of the changes, by my new agent Allan Wells, who ...
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5 Star Review
May 04,2019
By:
'John'
May 04,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH11
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH11
0
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First class service and full trust in all staff. I have not or felt the need to attend my property in 7 years due to the servcie being provided by Southside....
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Comment on agent fees
Cannot complain and excellent value for money.
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5 Star Review
May 03,2019
By:
'Emma'
May 03,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH11
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH11
0
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Have been so impressed with Allan. He has been on top of everything with the property extremely quickly and in a very friendly manner....
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Comment on agent fees
Good
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5 Star Review
May 03,2019
By:
'Juliette'
May 03,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH11
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH11
0
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Allan has been efficient, friendly and has made the experience of having letting management pain free. Thanks Allan for being so fabulous!...
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Comment on agent fees
Good
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5 Star Review
May 03,2019
By:
'GMAC'
May 03,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Sold price: £252000
Would you recommend?: Yes
Postcode: EH3
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Sold price: £252000
Postcode: EH3
0
people found
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Natasha is responsive, helpful, efficient and flexible in supporting me in making for a smooth rental arrangement - important to me as someone who travels a lot and hasn't the time....
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Comment on agent fees
Good
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“Property Services Manager...”
5 Star Review
May 02,2019
By:
'John'
May 02,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH10
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH10
0
people found
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Peter Clements acted on my behalf refurbishing a property for let, and I was very pleased with the service received.
I would recommend Peter / Southside to any landlords considering a similar project....
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“Kind customer service...”
5 Star Review
May 02,2019
By:
'Happy'
May 02,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH6
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH6
0
people found
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Amy has been brilliant throughout the application process and always available to chat and run through things with me, she made it very easy! Looking forward to moving into my new home through Southside as they are a great company....
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5 Star Review
Apr 26,2019
By:
'Chris'
Apr 26,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: EH11
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: EH11
0
people found
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Happily rented through Southside with Allan as our property manager for the last two years. It's been totally smooth sailing; professional and fair treatment at all times. Couldn't recommend highly enough....
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Comment on agent fees
No fees in Scotland.
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“Chloe has been very polite, professional and helpful....”
5 Star Review
Apr 26,2019
By:
'Eve'
Apr 26,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £1025
Would you recommend?: Yes
Postcode: EH8
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £1025
Postcode: EH8
0
people found
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Chloe Thomson always responded to our emails quickly, helped us with our problems and was very friendly to talk to. She went above and beyond on a number of occasions to ensure that our experience was positive. There were a few times where we feel ...
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Comment on agent fees
We were charged fairly.
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5 Star Review
Apr 24,2019
By:
'Megan'
Apr 24,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH6
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH6
0
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Allan is easy to communicate with and deals with anything as quickly as possible! Happy with how he has handled all of our queries and problems so far....
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5 Star Review
Apr 23,2019
By:
'Stevie'
Apr 23,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: EH12
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £650
Postcode: EH12
1
people found
this helpful
Dealt with Allan and Amy, entire application process was smooth, easy and dealt with professionally. After moving in, both Allan and Amy have been great in communicating and ensuring any issues are looked at and resolved. Definitely the best letting agent experience I've had in ...
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Comment on agent fees
No fees payable
1
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“Very friendly. Professional service....”
4 Star Review
Apr 18,2019
By:
'Mands'
Apr 18,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH8
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH8
0
people found
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We have had a good experience with Southside letting agents Edinburgh (20 Nicholson street.) They were very professional and friendly (provided a welcome pack upon receipt of keys.)...
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5 Star Review
Apr 12,2019
By:
'Peter'
Apr 12,2019
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH4
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH4
0
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My wife and I have been letting from Southside for just over six months now and couldn't be more pleased with the service offered. We've had some minor problems with appliances over the last few months and each time an engineer was sent out and ...
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