88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ...
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SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas
SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.
Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas
SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.
Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.
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Latest Reviews
View all Reviews 826Featured Review
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reviewed by 'Raghav'
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reviewed by 'Waverly'
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reviewed by 'KM EHT'
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reviewed by 'Tuan Pham'
21st Nov 2024
reviewed by 'Natasha wilson'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 88% | 91% | £330 | £9,609 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 258 | 9 | 507 | 22 | 0 | 0 | 0 | 0 | 27 | 3 |
Areas covered
- all EH post codes
- all FK post codes
- All KY post codes
- EH8
Address
20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
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Featured Review
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Sep 11,2023
Sep 11,2023
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I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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Mar 30,2023
Mar 30,2023
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First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Mar 13,2023
Mar 13,2023
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A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Jan 29,2023
Jan 29,2023
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Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Mar 14,2023
Mar 14,2023
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I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service.
I also wish ...
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May 20,2014
May 20,2014
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Southside properties have been managing our property since last year when property letting was a new venture for us. An initial meeting with John provided all the information that we required and we were confident that Southside were the team for us. Although we had ...
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May 04,2014
May 04,2014
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I have 3 properties that were previously managed by "another agent". On the advice from my financial adviser and due to my dissatisfaction with the service I was receiving, I switched to Southside. I am extremely glad that I did, as from day one , I have ...
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Apr 29,2014
Apr 29,2014
1
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Ryan O'Donnell has been very helpful to me so far. Whenever I have any query or wanted to get things fixed at the property, I have always received a very prompt and quick response from him. He is equally cordial. One of the bigger items ...
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Apr 28,2014
Apr 28,2014
1
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Ryan is my property manager and always responds to my queries almost immediately
He is always friendly and helpful and a pleasure to deal with...
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Jan 24,2014
Jan 24,2014
3
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I used to manage my property myself for a number of years, the reason I needed to use an agent last year was that I realised that the rent I had been charging was significantly lower than the market price, I needed an agent to ...
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Dec 22,2013
Dec 22,2013
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The staff and team at Southside are one of the most friendly and professional agency I have ever dealt with. Extremely helpful and understanding. Highly recommended!...
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Dec 17,2013
Dec 17,2013
1
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The agency provided a good service to us. They facilitated the whole process of finding a place to live, and we recived instant response to our emails whenever we had a problem or a question....
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Dec 06,2013
Dec 06,2013
1
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I have rented a property from SouthSide for the last eighteen months and have found SouthSide to be a lettings company than can be trusted. I have had a few maintenance issues and these have been dealt with swiftly, as they said it would. Thoroughly ...
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Nov 29,2013
Nov 29,2013
2
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Poor experience of this agent. We decided not to apply for a property we viewed as we did not like the fact that no-one explained that someone else would be viewing at the same time and that the application process was not a first come ...
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What agent could do to change your mind?
Treat prospective tenants with respect and be honest and up front about how you operate. Not interested in 'pick a tenant' lottery style applications where tenants are played off against each other. There are other agents out there (yes, even in Edinburgh) who do not operate like this and act in the interests of both landlord AND tenant.Attached Filesnbsp;
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Jul 02,2013
Jul 02,2013
6
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We "applied" for a property last week in Musselbrough. I went to view the property and travelled all the way from Newcastle to do a handful of viewings. This was the first of the day and I really liked the place, I enquired with the ...
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What agent could do to change your mind?
We "applied" for a property last week in Musselbrough. I went to view the property and travelled all the way from Newcastle to do a handful of viewings. This was the first of the day and I really liked the place, I enquired with the lad who did the viewing (who I must say was polite and courteous) if they would take our dog as the advert had not specified either way? He said he didnt know and that I would have to apply for the house and pay the ‚£200 application fee rather than them just contacting the landlord for clarification...seemed odd but het ho I applied and paid the ‚£200. I received a phonecall 2 days later to tell me that I hadnt been succesful, when I enquired why I was told because the landlord had not short listed me but they had no explanation as to why (Again this seemed a bit odd but not much I could do really). I did leave feedback with the girl on the phone explaining as I know my credit record is exempalary I could only assume it was the dog issue and suggested that perhaps it would be a good idea rather than taking my cash and asking me to apply they could have just enquired with the landlord or better still asked him in the first place when they were arranging to market his property to avoid a lot of unessecary paperwork! She wasnt too impressed with my suggestion and tried to end the conversation abruptly, so much so I had to intervene and enquire about when I would receive my deposit back...she then went on to say despite taking it off my card instantly over the phone when I applied that she would issue it via accounts and it would take 5 working days. I queried this and explained I had paid promptly and expected the same in returning my cash. She was very displeased and said I would have to wait and sure enough 5 days has gone by and surprise surprise no cash arrived back. She did let slip that 8 people had applied for that property, thats ‚£1600 of OUR money sitting in their bank account earning them interest. Simply not acceptable, a very poor example of an estate agent in my view. Incidentally we have now got a house secured through another agent who was considerably more helpful and was in no hurry to get money until I was able to make it up in person to sort paperwork and ensure I was completely happy....far better example of a good business. Southside Property Management......avoid like the plague!!!! Very very poor service and dont give a stuff!Attached Filesnbsp;
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Aug 25,2012
Aug 25,2012
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We rented a flat from SouthSide in January this year, we moved as my partner and I needed a larger and accessible flat in order to look after our mother who was suffering from a terminal disease. and she was already using a wheelchair by ...
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Sep 03, 2012
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UPDATE: After writing this review I met with the owner of SouthSide. He investigated our case and apologised to me personally. He also refunded us for the amount of money they had originally withheld from our deposit for 'cleaning expenses'. ...
Leah Birch
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John Davidson
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Danny
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Lewis
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Derek
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Cat
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Ryan
Katy
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Anna
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Dominik
Rebekah
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4:38 PM 09/12/2021 by
Best Letting Agent in EH8 
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