Southside Property Management
4.8/5, 825 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 825
Featured Review
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reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
27th Aug 2024
reviewed by 'David'
“Southside have been the best agency we have used, on 15 years of letting our property. Thorough vetting of applicants has ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
257 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
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“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“I rented out my Edinburgh flat through Southside for 2.5 years, ......”

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Mar 17,2015
Minithumbup
By: 'Ruth'
Mar 17,2015
0 people found
this helpful
I rented out my Edinburgh flat through Southside for 2.5 years, and was extremely pleased with their service from start to finish. At the start of the process, John Davidson came to the property to give me a rental valuation, and I was very impressed with ...
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Comment on agent fees
I thought the fee was well worth it for the service delivered. I suspect there are cheaper lettings agents in Edinburgh, but I doubt they are as professional. It is probably worth mentioning that whenever the tenancy was renewed I was advised to increase the rent, but never by an amount which prevented the tenants from deciding to stay on
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“Southside has successfully project managed the upgrade of my apartment ......”

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Mar 05,2015
Minithumbup
By: 'Steve'
Mar 05,2015
0 people found
this helpful
Southside has successfully project managed the upgrade of my apartment to suit the latest requirements of Edinburgh city center tenants with due attention to detail in cost and schedule. My experience with property management organizations has been varied throughout my +10 years of leasing experience and ...
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“Would like to thank the girls at Southside for their ......”

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Mar 04,2015
Minithumbup
By: 'MB'
Mar 04,2015
0 people found
this helpful
Would like to thank the girls at Southside for their continued efforts in managing our property. The service we have received has been excellent....
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By: Andrew Morrison
Feb 02, 2016
View all comments (1)
Natasha Bonello of Southside Property has managed my properties since 2009 and I would recommend Southside to any landlord looking for a quality service. From advertising to tenant selection right through to day to day management I can't fault the service provided. Any work required was completed promptly at reasonable cost and to the satisfaction of myself and the tenants. I have recently put one of my properties on the market and the selling agent has advised me that the tenants left the ...

“Rachel has been fantastic at helping me through the process ......”

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Mar 01,2015
Minithumbup
By: 'CB'
Mar 01,2015
0 people found
this helpful
Rachel has been fantastic at helping me through the process of getting a flat ready for rental and finding good tenants. This is the first time I have let out a flat and Rachel and John have literally had to hold my hand throughout the ...
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“Rachel completely takes the hassle away from letting and being ......”

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Feb 28,2015
Minithumbup
By: 'Sean'
Feb 28,2015
0 people found
this helpful
Rachel completely takes the hassle away from letting and being a tenant. She responds promptly to emails and she's quick to get repairs fixed. She's also been quite helpful as I reach the end of my stay in my flat....
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“I found Southside Property Management to be brilliant. Rachel and ......”

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Feb 28,2015
Minithumbup
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John Davidson
By: 'Alfredo'
Feb 28,2015
0 people found
this helpful
I found Southside Property Management to be brilliant. Rachel and John are very friendly, professional and very customer service oriented. They are always available and happy to do everything they can to assist me. Rachel has chosen good and respectful tenants, for which I am ...
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“As an exchange student in Edinburgh, I was really happy ......”

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Feb 27,2015
Minithumbup
By: 'Daniel'
Feb 27,2015
0 people found
this helpful
As an exchange student in Edinburgh, I was really happy to get in touch with Rachel. She managed the whole application process very well and helped me with my move-in (even on a Sunday). Moreover, she responds to emails always in 24 hours and she is ...
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“Rachel has been dealing with my property since I first ......”

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Feb 27,2015
Minithumbup
By: 'EN'
Feb 27,2015
0 people found
this helpful
Rachel has been dealing with my property since I first went to Southside. During the letting process she was extremely helpful: she was able to deal with all the paperwork, repairs and maintenance needing done before letting and then kept me updated about advertising, viewings ...
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“We have just moved back into our house after 20 months ......”

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Feb 16,2015
Minithumbup
By: 'caroline'
Feb 16,2015
0 people found
this helpful
We have just moved back into our house after 20 months having rented it out for the first time and what a positive experience it has been from start to finish! To our delight, internally things look distinctly smarter than we remember.....The garden has been ...
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Comment on agent fees
would have liked to have charged a little more maybe but were pleased to have let very quickly.....
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“From our initial flat viewing to the first day we ......”

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Feb 11,2015
Minithumbup
By: 'Mafi'
Feb 11,2015
0 people found
this helpful
From our initial flat viewing to the first day we arrived in the property, Southside have been a fantastic help when we have asked any questions and arranged any repairs. Natasha our property manager has been a massive help all throughout our tenancy, always on ...
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“Southside have been managing our flat for the past 6 years ......”

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Feb 08,2015
Minithumbup
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Leah Birch
By: 'Amy'
Feb 08,2015
0 people found
this helpful
Southside have been managing our flat for the past 6 years and we do not have a bad word to say about their service. They are friendly, extremely efficient and very reasonably priced. Whenever something needs fixed in the flat they deal with it straight away ...
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Comment on agent fees
AS stated above, Southside's fees are very reasonable and their service is well worth it.
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“Ryan O'Donnell has handled our properties (at 34 (3f1) Haddington Place ......”

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Feb 05,2015
Minithumbup
By: 'Nick'
Feb 05,2015
0 people found
this helpful
Ryan O'Donnell has handled our properties (at 34 (3f1) Haddington Place and 11 (3F3) Comely Bank Row) since February 2014, and he manages them with great excellence in every area and all points, consistently. We have never had a property manager so thorough and professional and exacting to ...
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“Ryan O'Donnell took over my property management shortly after my ......”

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Jan 27,2015
Minithumbup
By: 'Emily'
Jan 27,2015
0 people found
this helpful
Ryan O'Donnell took over my property management shortly after my tenancy agreement started, managing to sort out a number of vital maintenance issues and problems improving my experience with Southside hugely. Ryan has proved to be a very competent, trust worthy and reliable property manager, ...
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“I have been using Southside Property Management to manage several ......”

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Jan 19,2015
Minithumbup
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Cat
By: 'Bill'
Jan 19,2015
0 people found
this helpful
I have been using Southside Property Management to manage several of my properties over the past five years. I have found them to be reliable renting my properties out quickly to responsible tenants and have dealt with maintenance issues with minimum inconvenience to both my ...
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“Southside Property Management has been managing our property for 5 years ......”

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Jan 05,2015
Minithumbup
By: 'Ann'
Jan 05,2015
0 people found
this helpful
Southside Property Management has been managing our property for 5 years during which time they have acted in a friendly, efficient and professional manner. I wish to take this opportunity to express our thanks to the Southside Team for their invaluable assistance and dedication with our ...
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Comment on agent fees
Very fair and reasonable for the service provided.
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“Southside have been managing our property for 4 years. Their service ......”

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Dec 16,2014
Minithumbup
By: 'Pat'
Dec 16,2014
0 people found
this helpful
Southside have been managing our property for 4 years. Their service is friendly and professional. There is always someone ready to deal with any query, should we require it. Payments to us are settled promptly. The screening of tenants has been excellent. We could not wish ...
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Comment on agent fees
Very reasonable
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“I have been using Southside Management for my Edinburgh rental ......”

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Dec 09,2014
Minithumbup
By: 'Tsen'
Dec 09,2014
0 people found
this helpful
I have been using Southside Management for my Edinburgh rental properties for years and the service is excellent. I have a number of business interests outside of property so I wanted a reliable and hands-on management service. Southside more than deliver on this and continue ...
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Comment on agent fees
Incredibly good value for money, no hidden costs and great reporting.
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“Very happy with Southside Property Management. Cannot believe that I ......”

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Dec 08,2014
Minithumbup
By: 'Richard'
Dec 08,2014
0 people found
this helpful
Very happy with Southside Property Management. Cannot believe that I used to try and do it all myself. Excellent service for repairs and renewals of all checks etc. Seem to have maximised the rent, yet remain fair to tenants. Always keep me posted about what ...
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Comment on agent fees
Low compared to many
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“I was generally happy with the overall condition of the ......”

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Dec 08,2014
Minithumbup
By: 'Rafal'
Dec 08,2014
0 people found
this helpful
I was generally happy with the overall condition of the property when I moved in and actually I am still very satisfied. Me and my girlfriend decided to rent a flat from Southside Agency because of great location of the flat (lots of flats in ...
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“The staff at Southside have always been very helpful, courteous ......”

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Dec 05,2014
Minithumbup
By: 'Sarah'
Dec 05,2014
0 people found
this helpful
The staff at Southside have always been very helpful, courteous and readily available. They have been quick to find very suitable tenants and make the whole process of letting very easy and efficient for the landlord - their simple business model is what attracted me ...
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“In general, I am very happy with the service provided ......”

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Nov 27,2014
Minithumbup
By: 'Nazmi'
Nov 27,2014
0 people found
this helpful
In general, I am very happy with the service provided by Southside Property Management and would recommend them to any potential landlords looking for a letting agent. The staff are very helpful and always get back to you if they are busy....
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Comment on agent fees
Reasonable
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“We rented a 2 bed rooms flat in Edinburgh via Southside ......”

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Nov 14,2014
Minithumbup
By: 'S'
Nov 14,2014
1 people found
this helpful
We rented a 2 bed rooms flat in Edinburgh via Southside Property Management for 15 months. We had a brilliant tenancy with this agency. All the staff has been very supportive in dealing with our day to day issues. Our tenancy manger (Mark Phillips) was particularly worth ...
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“The service from Ryan was excellent. It was my first ......”

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Nov 12,2014
Minithumbup
By: 'Ian'
Nov 12,2014
1 people found
this helpful
The service from Ryan was excellent. It was my first venture as a landlord, and Ryan provided all of the guidance that I needed. I signed up on the 3rd of the month, and prior to the end of the month, a new carpet had ...
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“On my first time of letting a property I couldn't ......”

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Nov 11,2014
Minithumbup
Staff profile picture
Danny
By: 'AMS'
Nov 11,2014
1 people found
this helpful
On my first time of letting a property I couldn't have had a more helpful experience. Every question and query I had was answered promptly and efficiently and nothing ever seemed like too much trouble. I can't recommend Southside and Danny highly enough....
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“have received excellent service, i am always a little apprehensive ......”

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Nov 11,2014
Minithumbup
By: 'pete'
Nov 11,2014
1 people found
this helpful
have received excellent service, i am always a little apprehensive about agencies but southside were quick and efficient when i moved in, have dealt with maintenance with the minimum of hassle and are friendly and helpful whenever they contact me...
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“Ryan was a joy to deal with, totally professional, understanding ......”

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Nov 05,2014
Minithumbup
By: 'Christine'
Nov 05,2014
1 people found
this helpful
Ryan was a joy to deal with, totally professional, understanding and attentive (responding in the evenings and at weekends), whenever we made contact. The last agency we dealt with was a nightmare, this one was a pleasant surprise :)...
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“SPM took over my property in April. John Davidson visited ......”

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Nov 04,2014
Minithumbup
Staff profile picture
John Davidson
By: 'SR'
Nov 04,2014
2 people found
this helpful
SPM took over my property in April. John Davidson visited my property and after taking me through the information needed I signed up. I was then introduced to Ryan O'Donnell who organised some maintenance for my property at what I thought was a fair price, ...
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“John davidson came to our property and gave a very ......”

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Oct 31,2014
Minithumbup
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John Davidson
By: 'PAUL'
Oct 31,2014
3 people found
this helpful
John davidson came to our property and gave a very informative introduction to the company with very useful advice. Once signed up as landlords, rachel valentine was our agent. She kept in touch with us through the whole process via email which was fantastic as ...
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“Always a quick and friendly reply to any questions or ......”

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Oct 31,2014
Minithumbup
By: 'Shannen'
Oct 31,2014
1 people found
this helpful
Always a quick and friendly reply to any questions or requests. Issues have been resolved very promptly. Overall, very happy with the agent....
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“Southside Property were very helpful in all aspects of my ......”

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Oct 31,2014
Minithumbup
By: 'Craig'
Oct 31,2014
1 people found
this helpful
Southside Property were very helpful in all aspects of my tenancy with them. They were very accommodating when due to a mix-up at my end I needed to get spare keys cut from their copies, which I appreciated. The charges and rent were all transparent ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

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