Southside Property Management
4.8/5, 825 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 825
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
27th Aug 2024
reviewed by 'David'
“Southside have been the best agency we have used, on 15 years of letting our property. Thorough vetting of applicants has ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
257 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
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“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“I have been with Southside for around two years as ......”

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Dec 01,2015
Minithumbup
By: 'David'
Dec 01,2015
0 people found
this helpful
I have been with Southside for around two years as a landlord. From my original introductory Southside have been a fantastic landlord agency to use. Ryan ODonnell has been looking after my property and does a brilliant job. Any issues with the property he is ...
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“Ryan has been our property manager for our Morrison Street ......”

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Nov 30,2015
Minithumbup
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Danny
By: 'Lyn'
Nov 30,2015
0 people found
this helpful
Ryan has been our property manager for our Morrison Street flat for the past three years. He has always been very diligent regarding tennant selection and has a good idea of suitable occupants. He is quick to respond to any issues that may arise. He ...
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“We had been let down badly by our previous agent ......”

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Nov 30,2015
Minithumbup
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John Davidson
By: 'Mr'
Nov 30,2015
0 people found
this helpful
We had been let down badly by our previous agent - our property had been "trashed" and no attempt has been made to repair damage - the main door was left in an insecure state. We live quite a distance away, requiring a lengthy boat ...
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Comment on agent fees
Worth every penny!
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“Natasha has managed the letting of our property recently (and ......”

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Nov 30,2015
Minithumbup
By: 'Sarah'
Nov 30,2015
0 people found
this helpful
Natasha has managed the letting of our property recently (and this was our first time letting out our property) Natasha was always on hand and provided detailed information on the steps that we needed to take in order to be ready as Landlords and to ...
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“I've been renting a flat with SouthSide for the past 3 ......”

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Nov 28,2015
Minithumbup
By: 'Jakub'
Nov 28,2015
0 people found
this helpful
I've been renting a flat with SouthSide for the past 3 months and my agent, Ryan, has been super-helpful. I chose SouthSide because I read they have good service for tenants, as opposed to many horrific stories for many other agencies, and the expectation worked out ...
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“Rachel, my property manager, has been extremely helpful and ready-to-assist ......”

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Nov 27,2015
Minithumbup
By: 'RC'
Nov 27,2015
0 people found
this helpful
Rachel, my property manager, has been extremely helpful and ready-to-assist from the beginning until the end of my contract. She has always answered my queries/questions really quick, either by phone or email, which I've really appreciated. She has also been very reliable and efficient ...
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“I have never dealt with a property management company before, ......”

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Nov 24,2015
Minithumbup
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Leah Birch
By: 'RebeccaMac'
Nov 24,2015
0 people found
this helpful
I have never dealt with a property management company before, but I have heard some horror stories. Southside Property were excellent to deal with and all the staff were very helpful. I dealt mostly with Leah and Jennifer on reception and they have been such ...
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“The over all, they provide an excellent job, especially Leah. ......”

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Nov 19,2015
Minithumbup
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Leah Birch
By: 'I.M'
Nov 19,2015
0 people found
this helpful
The over all, they provide an excellent job, especially Leah. Quick replay with rich information which is satisfied the customer....
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“Over the last few years I have dealt with Mark ......”

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Nov 17,2015
Minithumbup
By: 'Angela'
Nov 17,2015
0 people found
this helpful
Over the last few years I have dealt with Mark Phillips at Southside Property Management. I have used other letting agents in the past, but their lack of professionalism and understanding left me lacking in confidence. When again I had to find a Letting Agent ...
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“Rachel was my property manager while I rented a one ......”

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Nov 12,2015
Minithumbup
By: 'Emma'
Nov 12,2015
0 people found
this helpful
Rachel was my property manager while I rented a one bedroom flat in Edinburgh. She was very comprehensive in going through the lease with me, and took time to explain procedures in detail & answer my questions. She was very friendly & approachable throughout my tenancy, and ...
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Comment on agent fees
Spot on.
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“I highly recommend SouthSide Property Management. I have been a ......”

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Oct 30,2015
Minithumbup
By: 'Amy'
Oct 30,2015
0 people found
this helpful
I highly recommend SouthSide Property Management. I have been a tenant for just over a year and could not be happier with the service I have received. I have dealt with Natasha she is a fantastic property manager, always so friendly and professional and any ...
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“Southside Property Management took over a previous agency, that was ......”

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Oct 28,2015
Minithumbup
By: 'LB'
Oct 28,2015
0 people found
this helpful
Southside Property Management took over a previous agency, that was inefficient to say the least, for our rented property. Rachel made us feel valued, issues were dealt with in a timely fashion and her communication was clear. We were always able to contact her with ...
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“Ryan responded almost immediately when my boiler stopped working. He ......”

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Oct 24,2015
Minithumbup
By: 'Nobuyuki'
Oct 24,2015
0 people found
this helpful
Ryan responded almost immediately when my boiler stopped working. He is very kinda capable property manager. I 'm more than grateful for him....
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“Rachel has been extremely helpful and attentive to detail in ......”

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Sep 22,2015
Minithumbup
By: 'CM'
Sep 22,2015
0 people found
this helpful
Rachel has been extremely helpful and attentive to detail in taking us through the letting process and preparing the property for our move. She was communicative throughout the whole process and at no point have I felt...
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“Rachel has always been more than helpful and quick to ......”

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Sep 18,2015
Minithumbup
By: 'Megan'
Sep 18,2015
0 people found
this helpful
Rachel has always been more than helpful and quick to respond to any queries/problems we may have. We have had nothing but a brilliant and friendly service from her and Southside. It is a comfort to know that if something is needed during our ...
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“I rented a flat for the whole of the Edinburgh ......”

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Sep 17,2015
Minithumbup
Staff profile picture
Cat
By: 'Antony'
Sep 17,2015
0 people found
this helpful
I rented a flat for the whole of the Edinburgh fringe festival and Southside made the whole thing easy. Everyone was very friendly and I felt safe trusting them with such a large sum of money (Fringe prices! But, this still worked out good value ...
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“Rachel has guided this landlord through the whole process to ......”

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Sep 02,2015
Minithumbup
By: 'Ian'
Sep 02,2015
0 people found
this helpful
Rachel has guided this landlord through the whole process to a successful let. She has been attentive to every detail and communicated promptly and clearly at every stage. Thank you....
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“The staff are extremely helpful and understanding, always with a ......”

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Aug 25,2015
Minithumbup
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Leah Birch
By: 'Alex'
Aug 25,2015
0 people found
this helpful
The staff are extremely helpful and understanding, always with a prompt response and solution. I was in a rather difficult situation when I went to rent with Southside Management, and they did a fantastic job helping out. Very professional throughout, they make a generally stressful ...
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“As students studying in Edinburgh, we were warned many times ......”

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Aug 21,2015
Minithumbup
By: 'Rah2405'
Aug 21,2015
1 people found
this helpful
As students studying in Edinburgh, we were warned many times by our University's Student Services, and our friends living in private rented accommodation about landlords, and even some agencies, taking students for a ride and not being very responsive. As such, we were really nervous ...
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Comment on agent fees
No agency Fees paid.
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“Southside Property Management arrange the advertising of properties for our ......”

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Aug 21,2015
Minithumbup
By: 'Catriona'
Aug 21,2015
0 people found
this helpful
Southside Property Management arrange the advertising of properties for our business. I have found all staff there to be extremely helpful. Communication is effective and prompt. Southside are able to tailor the support to meet our needs....
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“As a landlord of a tenement flat in Newington, I ......”

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Aug 20,2015
Minithumbup
By: 'JH'
Aug 20,2015
0 people found
this helpful
As a landlord of a tenement flat in Newington, I have used Southside as agents for the last 5 years since 2011. This has been for letting to students (11 months: Sept to July) and festival letting (1 month : August) Southside were a relatively small concern in 2011, and have ...
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Comment on agent fees
Fees were very competitive
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“Mark Phillips has been from far, the most efficient property ......”

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Aug 19,2015
Minithumbup
By: 'Tami'
Aug 19,2015
0 people found
this helpful
Mark Phillips has been from far, the most efficient property agent we ever had. He always solved our problems in a quickly and effective manner. From our experience with other agencies we can tell this does not happen often, so thank you very much and ...
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“Rachel has been very helpful to both myself and my ......”

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Aug 14,2015
Minithumbup
By: 'Stuart'
Aug 14,2015
0 people found
this helpful
Rachel has been very helpful to both myself and my flatmate since moving into our property. We have had no issues during our stay at East Parkside and this has been made possible thanks to the competence of SouthSide and Rachel in particular. She is ...
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“I rented a flat in Edinburgh for more than one ......”

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Aug 06,2015
Minithumbup
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Danny
By: 'Aercio'
Aug 06,2015
0 people found
this helpful
I rented a flat in Edinburgh for more than one year and SouthSide made it quite easy. Good flat. Good value for money. The only issue I had was to figure out the power provider and ask them for the bills....
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Comment on agent fees
I paid the rents and bills (Council, Energy, etc). No problems at all.
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“Viewing was arranged by phone, confirmed on the day efficiently ......”

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Jul 29,2015
Minithumbup
By: 'Craig'
Jul 29,2015
0 people found
this helpful
Viewing was arranged by phone, confirmed on the day efficiently by SMS. Viewer was helpful and informative. Reception staff answered calls professionally and gave accurate advice. On application process was a quick turnaround and office accommodated next day lease sign due to my qork commitments. ...
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Comment on agent fees
Excellent that this agent does not charge application fees
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“Rachel continuously got back to my e-mails when I had ......”

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Jul 22,2015
Minithumbup
By: 'Natasha'
Jul 22,2015
0 people found
this helpful
Rachel continuously got back to my e-mails when I had a problem almost instantly. I was never waiting around and she kept me in the loop of people dropping into our flat whenever a maintenance person was coming round....
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“I have dealt with Southside Property and more notably Ryan ......”

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Jul 17,2015
Minithumbup
By: 'Caroline'
Jul 17,2015
0 people found
this helpful
I have dealt with Southside Property and more notably Ryan O'Donnell for the past 14 months (the full length of my tenancy). I found Ryan extremely professional and helpful no matter what I discussed with him whether it be my own tenancy in Edinburgh or looking ...
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“I found Ryan to be a very attentive property manager. ......”

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Jul 15,2015
Minithumbup
By: 'Rachel_elizabeth'
Jul 15,2015
0 people found
this helpful
I found Ryan to be a very attentive property manager. He always promptly answered any queries or concerns I had, and always gave relevant notice if someone was visiting the property. He kept in touch regularly throughout my tenancy and as a result, I always ...
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“We transferred to Southside from another agency during our tenancy ......”

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Jul 14,2015
Minithumbup
By: 'Tobi'
Jul 14,2015
0 people found
this helpful
We transferred to Southside from another agency during our tenancy so it was naturally going to be a little more challenging for them to deal with us from an unusual starting point. Southside were always very quick to respond to emails and any problems were ...
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“Rachel was extremely helpful as first-time landlords, and has kept ......”

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Jul 05,2015
Minithumbup
By: 'Brendan'
Jul 05,2015
0 people found
this helpful
Rachel was extremely helpful as first-time landlords, and has kept us in the loop with issues given we're now based overseas. Other than a minor mix-up with the viewings of our property, Southside Property have been terrific and would highly recommend them....
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Comment on agent fees
Great value for money given others in the market - and a very honest up-front approach which we valued.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

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