Southside Property Management
4.8/5, 825 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 825
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
27th Aug 2024
reviewed by 'David'
“Southside have been the best agency we have used, on 15 years of letting our property. Thorough vetting of applicants has ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
257 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
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“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“I rented a property from South side for the period ......”

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Mar 12,2016
Minithumbup
By: 'SBK'
Mar 12,2016
0 people found
this helpful
I rented a property from South side for the period of six months. During that time my experience has been nothing but positive! Rachel was my property manager and I received a response promtelt to any queries and issues were resolved quickly! I would definitely ...
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Comment on agent fees
N/A - no agent fees
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“We've been renting a flat from Southside for the last 6 ......”

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Mar 07,2016
Minithumbup
By: 'Lena'
Mar 07,2016
0 people found
this helpful
We've been renting a flat from Southside for the last 6 months and there are only positive things to report. Rachel, our property manager, is very quick to reply to any inquiries and requests and whenever a problem arises she makes sure to deal with it ...
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“Rachel has been my property manager for the last 6 months ......”

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Feb 19,2016
Minithumbup
By: 'Sakshi'
Feb 19,2016
0 people found
this helpful
Rachel has been my property manager for the last 6 months and has always been very efficient and helpful with any enquiries or issues I had. I would definitely use Southside property management again as my letting agency thanks to Rachel!...
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Comment on agent fees
Good
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“I switched to Southside approx two years ago and would ......”

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Feb 19,2016
Minithumbup
By: 'Sunnydunny'
Feb 19,2016
0 people found
this helpful
I switched to Southside approx two years ago and would highly recommend them. Ryan O Donnell's attention to detail, support, feedback and customer service is second to none. His common sense approach is refreshing. I too work in the services industry and know how difficult ...
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Comment on agent fees
Very reasonable
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“Rachel was our agent for 11months in our first flat ......”

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Feb 13,2016
Minithumbdown
By: 'CJ'
Feb 13,2016
0 people found
this helpful
Rachel was our agent for 11months in our first flat with Southside Property Management in Edinburgh. She is very approachable and helpful, and was very timely and efficient with all requests we had regarding the flat over the 11months. After deciding to move to a ...
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“I have absolutely loved working with Southside! From start to ......”

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Feb 10,2016
Minithumbup
By: 'Calli'
Feb 10,2016
0 people found
this helpful
I have absolutely loved working with Southside! From start to finish the process has been smooth and our property manager Natasha has been extremely helpful. Any problems we had with the flat were very quickly resolved. I definitely recommend renting a property through Southside!...
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“This was my first time renting a property and I ......”

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Feb 08,2016
Minithumbup
By: 'Dalkeith'
Feb 08,2016
0 people found
this helpful
This was my first time renting a property and I am pleased to say Southside Property Management and Mark Phillips were a great experience. Mark was especially great at responding to any queries we may have, including property maintenance which always happened swiftly. He also ...
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Comment on agent fees
Very good
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“Rachel was thoroughly helpful in assisting with my tenancy and ......”

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Jan 30,2016
Minithumbup
By: 'andyp9'
Jan 30,2016
0 people found
this helpful
Rachel was thoroughly helpful in assisting with my tenancy and swiftly and thoroughly dealt with any issues that arose. Many thanks!...
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“Leah was always very helpful during our tenancy and very ......”

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Jan 22,2016
Minithumbup
Staff profile picture
Leah Birch
By: 'Michelle'
Jan 22,2016
0 people found
this helpful
Leah was always very helpful during our tenancy and very quick to respond to any communication we sent through. She is efficient and caring... A real asset to Southside Property Management....
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Comment on agent fees
No fees....
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“We've been with Southside for over 7 months and it has ......”

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Jan 18,2016
Minithumbup
By: 'Bartosz'
Jan 18,2016
0 people found
this helpful
We've been with Southside for over 7 months and it has been an easy and pleasant experience. We've been assigned Rachel Valentine as our contact and Rachel has been nothing but helpful and professional. Every fault or problem has been resolved quickly and painlessly. We would ...
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Comment on agent fees
Reasonable price.
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“Rented from Southside for 3 years with little to no fuss. ......”

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Jan 18,2016
Minithumbup
By: 'Sandy'
Jan 18,2016
0 people found
this helpful
Rented from Southside for 3 years with little to no fuss. Any issues raised were responded to promptly by property manager with excellent communication between Southside (latterly Leah) and the tenants. Moving out process is clearly detailed and had no issues with deposit which is commonly ...
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Comment on agent fees
No fees :)
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“We dealt with Leah Birch who was extremely helpful and ......”

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Jan 15,2016
Minithumbup
By: 'Alexander'
Jan 15,2016
0 people found
this helpful
We dealt with Leah Birch who was extremely helpful and made our transition run very smoothly. Any queries we had were dealt with haste and I recommend south side management to anyone looking to move....
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“We are very happy with the service we have received ......”

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Jan 15,2016
Minithumbup
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Leah Birch
By: 'KatherineLogan'
Jan 15,2016
0 people found
this helpful
We are very happy with the service we have received from Southside. Our Property Manager (Leah Birch) is always quick at responding to maintenance issues and gets the problem resolved ASAP....
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Comment on agent fees
Good
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“Southside have been very helpful landlords for the duration of ......”

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Jan 14,2016
Minithumbup
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Leah Birch
By: 'Louise'
Jan 14,2016
0 people found
this helpful
Southside have been very helpful landlords for the duration of our tenancy which is a big reason as to why we are resigning our lease for another year. Leah, who we have dealt with mostly, is very quick to respond and has always been very ...
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“As an overseas Landlord, leaving your hard earned investment in ......”

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Jan 13,2016
Minithumbup
By: 'Relieved'
Jan 13,2016
0 people found
this helpful
As an overseas Landlord, leaving your hard earned investment in the hands of a third party can be somewhat daunting. Having used, and spoken with other agents in Edinburgh, and, in most cases been left disappointed, I feel I have an obligation to other Landlords ...
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Comment on agent fees
9% I feel is competitive. I have another property in Edinburgh which I will assign to Southside when the current lease expires. The second property will be added at 6%
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“My partner and I found Southside and in particular Ryan ......”

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Jan 05,2016
Minithumbup
By: 'S.Cook'
Jan 05,2016
0 people found
this helpful
My partner and I found Southside and in particular Ryan to be very helpful and on the ball when it came to setting things in motion for things needing fixed etc. We would recommend them....
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“The whole staff at South Side Property Management from their ......”

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Dec 29,2015
Minithumbup
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Cat
By: 'William'
Dec 29,2015
0 people found
this helpful
The whole staff at South Side Property Management from their owner John to whoever answers the phone are very friendly and efficient. I had been managing my property myself for a few years and I wish I had found them much sooner as they have ...
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“I was recommended to speak with John at Southside and ......”

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Dec 24,2015
Minithumbup
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John Davidson
By: 'Gill'
Dec 24,2015
0 people found
this helpful
I was recommended to speak with John at Southside and he immediately arranged to meet me at the flat that I rent. He was very open, very honest and explained clearly to me the service that Southside would give and the percentage they would take. ...
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“Southside have acted as our agent for more that two ......”

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Dec 18,2015
Minithumbup
By: 'J'
Dec 18,2015
0 people found
this helpful
Southside have acted as our agent for more that two years now. Ryan O'Donnell has acted as our principal contact and he and his colleagues have provided an excellent service. This has involved arranging for continuous occupation of the property as tenants change and for ...
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“We have had Ryan as our property manager for two ......”

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Dec 15,2015
Minithumbup
By: 'Brian'
Dec 15,2015
0 people found
this helpful
We have had Ryan as our property manager for two years and have been really impressed with his professionalism and can do attitude throughout this time. We have experience with several other property managers and the service and attention to detail provided by Ryan and ...
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“My husband and I were tenants with Southside Property Management ......”

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Dec 14,2015
Minithumbup
By: 'Nichole'
Dec 14,2015
0 people found
this helpful
My husband and I were tenants with Southside Property Management for nearly two and a half years and were always happy with the speed with which Natasha consistently managed to answer our e-mails and queries despite all of the lettings that I am sure that ...
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“Ryan tells me that this is a "team game". I ......”

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Dec 10,2015
Minithumbup
By: 'Andrew'
Dec 10,2015
0 people found
this helpful
Ryan tells me that this is a "team game". I agree. We've grown the annual rental, and minimised void periods, while I've invested in improvements as directed. Agnes gets the statements to me on time every month, and is an excellent point of contact. Southside ...
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“i have been with southside property management now for about 18 ......”

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Dec 09,2015
Minithumbup
By: 'steven'
Dec 09,2015
0 people found
this helpful
i have been with southside property management now for about 18 months, my letting agent is ryan o donnell. i would just like to say i am very pleased with the service i receive from southside and from ryan,great rapport with cleints and will do ...
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“Ryan was helpful all the way through the renting process ......”

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Dec 09,2015
Minithumbup
By: 'Lee'
Dec 09,2015
0 people found
this helpful
Ryan was helpful all the way through the renting process which was totally new to me. ANy questions or reservations I had or needed answered he talked me through in detail and made sure I understood the whole process from start to finish. Ryan is ...
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“I have been using southside for a year now after ......”

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Dec 07,2015
Minithumbup
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John Davidson
By: 'dominic'
Dec 07,2015
0 people found
this helpful
I have been using southside for a year now after a bad experience with a previous agent. They have been really helpful in converting the property to HMO and keeping the property occupied with excellent tenants. I'm very pleased i switched agents and look forward ...
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“For anyone looking for a property management company to take ......”

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Dec 07,2015
Minithumbup
By: 'Diane'
Dec 07,2015
0 people found
this helpful
For anyone looking for a property management company to take care of their rental property, I would very much recommend the services of Southside based in Edinburgh and in particular property manager Ryan O'Donnell. Ryan has been managing my mother's flat for almost 2 years now ...
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Comment on agent fees
Very competitive
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“We had works done to a communal roof repair via ......”

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Dec 04,2015
Minithumbup
By: 'Gemma'
Dec 04,2015
0 people found
this helpful
We had works done to a communal roof repair via SouthSide and Ryan O'Donnell, communication was key during these works and Ryan kept us well informed during the process. I was pleasantly surprised SouthSide do not charge an administration fee for the tendering and accounts. ...
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“The agent, Ryan O'Donnell, responded swiftly and effectively to a ......”

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Dec 03,2015
Minithumbup
By: 'Rachel'
Dec 03,2015
0 people found
this helpful
The agent, Ryan O'Donnell, responded swiftly and effectively to a couple of minor practical concerns. These were attended to and resolved in a friendly and helpful manner and i have nothing but praise for the consideration and care that i have received. An outstanding service ...
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“My family and I rented a flat through Southside (Ryan ......”

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Dec 02,2015
Minithumbup
By: 'John'
Dec 02,2015
0 people found
this helpful
My family and I rented a flat through Southside (Ryan O'Donnell was Manager). I normally wouldn't take the time to submit a review, but I wanted to do so because we felt Ryan went above and beyond for us. This was the first time I've ...
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“Natasha at Southside helped us when we rented our flat ......”

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Dec 01,2015
Minithumbup
By: 'Rferguson1978'
Dec 01,2015
0 people found
this helpful
Natasha at Southside helped us when we rented our flat for the first time. She was very helpful in informing us of all the different legislation and helped us register as landlords for the first time. would recommend southside and in particular Natasha to anyone ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

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