Southside Property Management
4.8/5, 826 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 826
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
21st Nov 2024
reviewed by 'Natasha wilson'
“I have been with Southside over 12 years and I have to say they have been brilliant throughout! My property manager ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
258 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
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“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“We have had a very pleasant and smooth application process ......”

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Jun 15,2016
Minithumbup
By: 'Nikki'
Jun 15,2016
0 people found
this helpful
We have had a very pleasant and smooth application process with Southside. Kimberly responded very quickly to any queries we had and has kept us up to date with each stage of the process. The lady who showed us the property was also very nice ...
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Comment on agent fees
Unaware of agent's fees.
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“I am a busy person having a small business, which ......”

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Jun 09,2016
Minithumbup
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Danny
By: 'Lesley'
Jun 09,2016
0 people found
this helpful
I am a busy person having a small business, which is my first priority, my passion and consumer of my precious time. I appreciate professionalism, no nonsence straight talk, so immediately bonded with my SouthSide agent Laura. Laura assessed my property correctly, forwarded appropriate suggestions ...
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Comment on agent fees
In my opinion good value for a good proffesional service
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“Rachel was very friendly and informative during my time looking ......”

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Jun 06,2016
Minithumbup
By: 'Gemma'
Jun 06,2016
0 people found
this helpful
Rachel was very friendly and informative during my time looking for a property to rent, and managed to go over the full lease and terms in a way I understood. She has went over and above with keeping me informed about the progress of my ...
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“As a landlord I find Southside excellent. They always keep ......”

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Jun 03,2016
Minithumbup
By: 'Meg'
Jun 03,2016
0 people found
this helpful
As a landlord I find Southside excellent. They always keep me informed and are quick to respond to any issues....
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Comment on agent fees
Good
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“Incredibly helpful staff that work hard to ensure that anything ......”

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May 30,2016
Minithumbup
By: 'Ellie'
May 30,2016
0 people found
this helpful
Incredibly helpful staff that work hard to ensure that anything and everything you need is fixed and sorted as quickly as possible....
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Comment on agent fees
Good
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“I moved into my wonderful flat a year ago and ......”

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May 28,2016
Minithumbup
By: 'Alison'
May 28,2016
0 people found
this helpful
I moved into my wonderful flat a year ago and have been really grateful for the high level of service from the team at Southside! They were helpful from the outset, making moving in easy, and have been on hand to help with any issues ...
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Comment on agent fees
They seemed appropriate for the level of service provided.
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“During my 2+ year of renting with Ryan, I can only ......”

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May 24,2016
Minithumbup
By: 'Teo'
May 24,2016
0 people found
this helpful
During my 2+ year of renting with Ryan, I can only say good things. Quick and reliable in any kind of queries, very transparent in the communication since the beginning without leaving anything unclear, helpful when it came to small or big problems, addressed promptly, friendly ...
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“I had a pleasure to work with Ryan since I ......”

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May 20,2016
Minithumbup
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Danny
By: 'Srecko'
May 20,2016
0 people found
this helpful
I had a pleasure to work with Ryan since I arrived in Edinburgh. Always available for my inquiries, kind, and professional. My highest recommendation to Ryan and Southside Property Management....
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“Rachel was really helpful and prompt at assisting with the ......”

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May 19,2016
Minithumbup
By: 'Carrie'
May 19,2016
0 people found
this helpful
Rachel was really helpful and prompt at assisting with the flat I rented out. Rachel was also really helpful in doing over and above the basics and assisted me on any queries and requests I had quickly and reliably. I wish Rachel all the best ...
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“Ryan has been an exceptional property manager throughout my 22 month ......”

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May 19,2016
Minithumbup
By: 'Harry'
May 19,2016
0 people found
this helpful
Ryan has been an exceptional property manager throughout my 22 month tennancy. He excels at customer service through rapidly responding to queries/e-mails even when he is out of office. Most importantly, Ryan made renting easy and stress free going above and beyond what I would ...
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Comment on agent fees
No Fees
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“It has been a pleasure renting from Southside. Ryan particularly ......”

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May 17,2016
Minithumbup
By: 'Mo'
May 17,2016
0 people found
this helpful
It has been a pleasure renting from Southside. Ryan particularly has been prompt in attending to all queries/dealings. No major issues arisen during the stay and any breakdown was addressed in a timely fashion....
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Comment on agent fees
N/A
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“Oh my god! how much more service could you actually ......”

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May 06,2016
Minithumbup
By: 'graeme'
May 06,2016
0 people found
this helpful
Oh my god! how much more service could you actually ask for from an agent! natasha is fast, friendly, super efficient and guaranteed to get the job done every single time. she is patient and very understanding. time and again I have contacted her personally ...
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“Rented a property through Southside for a year and a ......”

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May 06,2016
Minithumbup
By: 'David'
May 06,2016
0 people found
this helpful
Rented a property through Southside for a year and a half. The service from Ryan was always top class, he reacted quickly to any problems we had, from the microwave breaking to a window that would not close. We cleaned the house as best we ...
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“Ryan is extremely knowledgable in his role and is attentive ......”

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May 04,2016
Minithumbup
By: 'Stephen'
May 04,2016
0 people found
this helpful
Ryan is extremely knowledgable in his role and is attentive to the tenants needs no matter how small an issue. He has all the time in the world for you and he makes sure you are happy with the outcome. A gentleman and a pleasure ...
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Comment on agent fees
Fees for the agency was expected and I was comfortable with the prices.
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“Amazing help, advice and service from the allocated staff above. ......”

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May 03,2016
Minithumbup
By: 'Olivia'
May 03,2016
0 people found
this helpful
Amazing help, advice and service from the allocated staff above. They were quick at responding to any queries myself and my partner had and were completely on the ball. Thanks to them both we were able to secure our lease at a lovely flat on ...
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“Ryan kept us well informed and was quick to email ......”

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Apr 30,2016
Minithumbup
By: 'Emma'
Apr 30,2016
0 people found
this helpful
Ryan kept us well informed and was quick to email back or deal with any issues, questions or requests. We never had any major problems whilst renting the property and small issues were dealt with quickly....
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“Being the first time we had rented our property we ......”

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Apr 30,2016
Minithumbup
By: 'Ross'
Apr 30,2016
0 people found
this helpful
Being the first time we had rented our property we conducted a lot of research into the various suppliers and found many positive reviews of Southside Property Management. Throughout the rental process Ryan has been a great source of support. He's been there to advise ...
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“I found Kimberly to be an extremely helpful and friendly ......”

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Apr 29,2016
Minithumbup
By: 'Joanne'
Apr 29,2016
0 people found
this helpful
I found Kimberly to be an extremely helpful and friendly person to speak to. She dealt with my application very efficiently and let me know as soon as possible the outcome....
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Comment on agent fees
I thought they were fair.
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“I found Kimberly to be not only extremely professional, but ......”

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Apr 26,2016
Minithumbup
By: 'Joshua'
Apr 26,2016
0 people found
this helpful
I found Kimberly to be not only extremely professional, but also great fun too. Our whole application was handled swiftly and with the required attention it deserved. Communication was brilliant and where there was a need for additional information she communicated this quickly and efficiently....
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Comment on agent fees
No fees were paid, great stuff!
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“I have been impressed by the efficient, knowledgeable and reliable ......”

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Apr 26,2016
Minithumbup
By: 'Landlord'
Apr 26,2016
0 people found
this helpful
I have been impressed by the efficient, knowledgeable and reliable service I have received. My property has been consistently occupied....
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“Rachel certainly deserves her 100% happy landlords - i have been ......”

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Apr 25,2016
Minithumbup
By: 'Ruth'
Apr 25,2016
0 people found
this helpful
Rachel certainly deserves her 100% happy landlords - i have been one of her happy landlords for the past year. She is very efficient and professional....
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“Mark was really helpful and was very swift in handling ......”

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Apr 24,2016
Minithumbup
By: 'AnishK'
Apr 24,2016
0 people found
this helpful
Mark was really helpful and was very swift in handling any issues we had. A very nice point of contact at Southside who was able to help us with anything we needed...
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“The agency is so far the best I've come across.......”

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Apr 22,2016
Minithumbup
By: 'Rohit'
Apr 22,2016
0 people found
this helpful
The agency is so far the best I've come across.Positives are: good communication, transparency, personal rapport and customer first attitude. Ryan is an asset to this agency.Any repair was immediately dealth with. They have got Oncall service which provides peace of mind. No ...
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Comment on agent fees
Southside do not charge any admin fee which is USP for this agency above and beyond the good service it provides.
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“Had a very good experience renting for 3 years using Southside ......”

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Apr 18,2016
Minithumbup
By: 'GJ'
Apr 18,2016
0 people found
this helpful
Had a very good experience renting for 3 years using Southside property. Mark Phillips was always very swift to reply to queries and arrange property maintenance when needed. We found Mark very friendly and approachable and also very professional....
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“Ryan was always helpful and accomodating and went beyond the ......”

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Apr 08,2016
Minithumbup
By: 'CVB'
Apr 08,2016
0 people found
this helpful
Ryan was always helpful and accomodating and went beyond the call of duty to assist. He was reliable and efficient and communicated clearly and effectively between us and our tenants...
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Comment on agent fees
Average
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“I am a student and I rented a property for 11 ......”

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Apr 04,2016
Minithumbup
By: 'Rebecca'
Apr 04,2016
0 people found
this helpful
I am a student and I rented a property for 11 months. Rachel was our property agent and was a great help. Very quick to answer any queries and solve any issues with regards to the property....
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“I usually find renting a property really stressful but Kimberly ......”

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Apr 04,2016
Minithumbup
By: 'Harry'
Apr 04,2016
0 people found
this helpful
I usually find renting a property really stressful but Kimberly was really diligent and pleasant so actually it was a breeze. If only all letting agents cared this much!...
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“Really satisfied about this agency. PROS: Maria gave me a ......”

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Mar 25,2016
Minithumbup
Staff profile picture
Leah Birch
By: 'Francesco'
Mar 25,2016
0 people found
this helpful
Really satisfied about this agency. PROS: Maria gave me a lot of explanations about the applications process, really helpful. Leah was really clear explaining terms of the agreement, moreover she was more than quick in supporting me for a maintenance problem when I moved in. ...
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“Southside Property Management and in particular Ryan O Donnell have ......”

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Mar 24,2016
Minithumbup
By: 'Ray'
Mar 24,2016
0 people found
this helpful
Southside Property Management and in particular Ryan O Donnell have been polite and very professional throughout my tenancy. Any concerns I had or issues that needed addressing were promptly dealt with. I cannot speak more highly with the way I was dealt with. Ryan O ...
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“I've been renting from Southside Property for seven months now ......”

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Mar 22,2016
Minithumbup
By: 'Verity'
Mar 22,2016
0 people found
this helpful
I've been renting from Southside Property for seven months now and Rachel has been brilliant and very quick to reply to any queries. I would definitely rent from Southside again....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:38 PM 09/12/2021 by

Awards won by Southside Property Management

Regional Awards won by Southside Property Management

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