Southside Property Management
4.8/5, 825 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 825
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
27th Aug 2024
reviewed by 'David'
“Southside have been the best agency we have used, on 15 years of letting our property. Thorough vetting of applicants has ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
257 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
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“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“Ryan has been managing our flat since August 2014. I have ......”

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Jul 28,2016
Minithumbup
By: 'Elizabeth'
Jul 28,2016
0 people found
this helpful
Ryan has been managing our flat since August 2014. I have been extremely happy with the service that Ryan and his colleagues at Southside have provided to us. Communication is efficient and detailed, and any queries are dealt with immediately. Ryan has successfully put the flat ...
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Comment on agent fees
I am happy with the fees we pay for the excellent service provided.
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“Kimberly assisted in securing a property and the application process. ......”

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Jul 28,2016
Minithumbup
By: 'Carol'
Jul 28,2016
0 people found
this helpful
Kimberly assisted in securing a property and the application process. Very helpful, jolly and polite as well as efficient. Would certainly recommend this Agent...
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“The staff was very helpful and close to the applicants, ......”

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Jul 20,2016
Minithumbup
By: 'Nahuel'
Jul 20,2016
0 people found
this helpful
The staff was very helpful and close to the applicants, and they would always offer help and advice. Being someone who came often (and unluckily for quite a long period) for applications and viewings, it was very nice to talk to them in the office, ...
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Comment on agent fees
Fees are reasonable, as many other agencies require an UK guarantor or other they will charge for the first three month and the last one.
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“Lauren has been a pleasure to work with from the ......”

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Jul 18,2016
Minithumbup
By: 'Ciara'
Jul 18,2016
0 people found
this helpful
Lauren has been a pleasure to work with from the very beginning, she has dealt with any issues in a fast and efficient manner and always made my flatmate and myself feel like she had time for us.I would have no problems renting with ...
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“Finding a flat in Edinburgh is not easy, even harder ......”

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Jul 18,2016
Minithumbup
By: 'Diogo'
Jul 18,2016
0 people found
this helpful
Finding a flat in Edinburgh is not easy, even harder if you have two cats with you. Even if in the end another property became available before the one we were trying to secure with Southside, Kimberly was one of the few letting agents that ...
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“Rachel has been the Property Manager for my flat for ......”

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Jul 15,2016
Minithumbup
By: 'Andy'
Jul 15,2016
0 people found
this helpful
Rachel has been the Property Manager for my flat for over a year. She has been a great person to work with. She is super efficient, communicates all the information in a straightforward and understandable fashion, and most of all she is pleasant and friendly ...
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“We have had a very positive experience working with Southside. ......”

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Jul 13,2016
Minithumbup
By: 'Doug'
Jul 13,2016
0 people found
this helpful
We have had a very positive experience working with Southside. Their application process was efficient and we found out we had been offered the property very quickly. Kimberly always responded promptly to any questions we had and was very helpful when arranging the logistics. Thanks ...
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Comment on agent fees
No Fees
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“The application process took much longer than I expected, but ......”

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Jul 13,2016
Minithumbup
By: 'Laurel'
Jul 13,2016
0 people found
this helpful
The application process took much longer than I expected, but Kimberly kept us informed as soon as she heard from the landlord and was very friendly and personable. We are very excited to sign the lease and move in!...
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Comment on agent fees
n/a
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“Mark has been a most reliable contact at Southside Property. ......”

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Jul 08,2016
Minithumbup
By: 'Elizabeth'
Jul 08,2016
0 people found
this helpful
Mark has been a most reliable contact at Southside Property. He is very efficient and hard-working as well as sensible and tactful when neighbour problems have been an issue....
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Comment on agent fees
I think the fees are fair and give good value for money.
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“Mark has been an excellent Property manager for us, he ......”

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Jul 06,2016
Minithumbup
By: 'Simon'
Jul 06,2016
0 people found
this helpful
Mark has been an excellent Property manager for us, he has always been extremely prompt in handling any issues we have had with the property. I would highly recommend Mark and SouthSide property in the future!...
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“We lived in a property managed by Southside for just ......”

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Jul 01,2016
Minithumbup
By: 'Snorri'
Jul 01,2016
0 people found
this helpful
We lived in a property managed by Southside for just under a year. Rachel was our property manager and was unfailingly swift, effective and practical with everything from sorting out keys and to arranging repairs with impressive speed. Easily the most competent agent I've worked ...
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Comment on agent fees
Worth it.
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“We strongly recommend this agency and the manager Laure. She ......”

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Jul 01,2016
Minithumbup
By: 'Jingxian'
Jul 01,2016
0 people found
this helpful
We strongly recommend this agency and the manager Laure. She is so helpful and trustworthy. The boiler of my flat have some problems in the evening of the first day ,I couldn't get hot shower water continuely from heat system and wrote an e-mail to ...
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Comment on agent fees
Good
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“As a new Landlord I have found Rachel to be ......”

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Jun 30,2016
Minithumbup
By: 'Fraser'
Jun 30,2016
0 people found
this helpful
As a new Landlord I have found Rachel to be a valuable asset. She has an in-depth knowledge of her profession and is extremely helpful. She keeps me informed promptly of any changes or negotiations that are being undertaken. Rachel has earned my confidence and ...
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Comment on agent fees
Good value
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“I have had an amazing experience from the viewing with ......”

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Jun 30,2016
Minithumbup
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Derek
By: 'halawren'
Jun 30,2016
0 people found
this helpful
I have had an amazing experience from the viewing with Derek to all the application logistics with Kimberly! It has been such a smooth and painless (and quick!) experience thanks to the professionalism and help provided by Derek and Kimberly. Southside certainly benefits from their ...
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“I was recommended Southside by a neighbour and have not ......”

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Jun 28,2016
Minithumbup
By: 'Judy'
Jun 28,2016
0 people found
this helpful
I was recommended Southside by a neighbour and have not been disappointed. They have been so easy to deal with from my first meeting, through landlord rental requirements, getting tenants, sorting contracts and dealing with any requirements along the way. Lauren has been excellent to ...
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Comment on agent fees
Southside charge a fair rental ( I have used another rental company in the past who charged more for a poorer service)
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“Rachel has been our Property manager for nearly a year ......”

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Jun 27,2016
Minithumbup
By: 'Mike'
Jun 27,2016
0 people found
this helpful
Rachel has been our Property manager for nearly a year and she has been a superstar! Rachel is always keen to be in touch and answers all our questions and issues extremely quickly and nothing is a hassle for her. Southside are privileged to have ...
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Comment on agent fees
Good
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“Recently my tenant gave notice due to the property above ......”

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Jun 24,2016
Minithumbup
By: 'Fiona'
Jun 24,2016
0 people found
this helpful
Recently my tenant gave notice due to the property above flooding. Rachel promptly arranged for investigations to detect where the leak was entering my property and dealt with the neighbours which took a huge amount of stress out of the situation for me as this ...
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“She is on top of work. Fast Reply. Did great ......”

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Jun 23,2016
Minithumbup
By: 'Mohammad'
Jun 23,2016
0 people found
this helpful
She is on top of work. Fast Reply. Did great job explaining the lease to me when I first moved it. Thanks...
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“Rachel is our property manager and she's brilliant - she's ......”

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Jun 23,2016
Minithumbup
By: 'Alex'
Jun 23,2016
0 people found
this helpful
Rachel is our property manager and she's brilliant - she's quick and efficient at dealing with my requests and has been an absolute star about helping us find a new flat when our landlord decided to sell our current one!...
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Comment on agent fees
Good
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“Rachel is my Property Manager. She is very helpful at ......”

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Jun 22,2016
Minithumbup
By: 'Joanna'
Jun 22,2016
0 people found
this helpful
Rachel is my Property Manager. She is very helpful at assisting with any queries and requests I had. Very quick to answer any queries in very polite and professional manner. Brilliant....
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“We've been letting our property for over 18 months through Southside, ......”

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Jun 22,2016
Minithumbup
By: 'Craig'
Jun 22,2016
0 people found
this helpful
We've been letting our property for over 18 months through Southside, and Rachel has been our point of contact from the beginning. Rachel's always been great to deal with, quick to respond to queries and follow through on requests, while managing to maintain a warm, friendly ...
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Comment on agent fees
Fees seem very reasonable when compared with others in the market.
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“Rachel has been my property manager for over a year ......”

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Jun 22,2016
Minithumbup
By: 'Thomson'
Jun 22,2016
0 people found
this helpful
Rachel has been my property manager for over a year now. Rachel is very helpful, friendly and approachable, nothing is too much trouble. Rachel keeps me updated with maintenance details and in the few occasions I have had to advise her of something wrong with ...
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Comment on agent fees
No issues with the fees
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“We are delighted to have chosen Southside as our property ......”

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Jun 21,2016
Minithumbup
By: 'Ray'
Jun 21,2016
0 people found
this helpful
We are delighted to have chosen Southside as our property management team. Service from everyone is great. We are also very lucky to have been assigned Lauren as our property manager. She is bright, bubbly, personable and most of all efficient. She has just taken ...
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Comment on agent fees
Agent fees are very reasonable for everything they do .
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“Rachel is my property manager. She is fast, uses good ......”

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Jun 20,2016
Minithumbup
By: 'Linda'
Jun 20,2016
0 people found
this helpful
Rachel is my property manager. She is fast, uses good judgement and is as safe as houses. If I get another rental I will definitely go to Rachel to manage it for me...
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“Lauren has been very helpful and pleasant to deal with. ......”

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Jun 20,2016
Minithumbup
By: 'A'
Jun 20,2016
0 people found
this helpful
Lauren has been very helpful and pleasant to deal with. She is extremely efficient at replying to my e-mails, often within hours. This has been important to me as a new landlord. She and Southside have kept me very well informed....
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Comment on agent fees
A very competitive rate and all costs very clearly shown.
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“Rachel has provided excellent advice and given a prompt response ......”

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Jun 17,2016
Minithumbup
By: 'Michael'
Jun 17,2016
0 people found
this helpful
Rachel has provided excellent advice and given a prompt response on each occasion we have contacted her, from preparing the property for rent, selecting suitable tenants and dealing with various minor issues during the tenancy. We have full confidence in her and a high opinion ...
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Comment on agent fees
Fair pricing both for fees and organised maintenance.
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“We bought our flat 10 months ago and went with Southside ......”

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Jun 17,2016
Minithumbup
By: 'Dennis'
Jun 17,2016
0 people found
this helpful
We bought our flat 10 months ago and went with Southside as our letting agents. From the start, Rachel was responsive, efficient and professional. We live hundreds of miles from Edinburgh so appreciate Rachels' prompt communications and her excellent service. We are confident our flat is ...
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“We have had a great experience during the letting process ......”

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Jun 17,2016
Minithumbup
By: 'Richard'
Jun 17,2016
0 people found
this helpful
We have had a great experience during the letting process with Southside. Their initial viewing process offers a much greater more convenient times than most other agencies and the application process is clearly laid out during the viewing and on the application forms themselves. During ...
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Comment on agent fees
No fees at all, which is always a great thing when applying!
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“Lauren has been great all along. I£ve rented out ......”

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Jun 16,2016
Minithumbup
By: 'Fesart'
Jun 16,2016
0 people found
this helpful
Lauren has been great all along. I£ve rented out my flat in December last year and I came back home, really far from UK. Southside and specially Lauren, who manages my flat, keep me up-dated with all relevant details as well as replying to ...
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Comment on agent fees
Good
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“We have had a very pleasant and smooth application process ......”

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Jun 15,2016
Minithumbup
By: 'Nikki'
Jun 15,2016
0 people found
this helpful
We have had a very pleasant and smooth application process with Southside. Kimberly responded very quickly to any queries we had and has kept us up to date with each stage of the process. The lady who showed us the property was also very nice ...
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Comment on agent fees
Unaware of agent's fees.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

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