Southside Property Management
4.8/5, 826 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 826
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
21st Nov 2024
reviewed by 'Natasha wilson'
“I have been with Southside over 12 years and I have to say they have been brilliant throughout! My property manager ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
258 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
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“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“Rachel has been attentive to our needs as Landlords from ......”

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Nov 10,2016
Minithumbup
By: 'Thirlestane'
Nov 10,2016
0 people found
this helpful
Rachel has been attentive to our needs as Landlords from the outset. I am extremely pleased with the level of service given by her and by Southside Management. Rachel is prompt, polite and friendly with communication and answers queries very speedily. She has supported us ...
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Comment on agent fees
Good
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“I would thoroughly recommend Southside Lettings as I have found ......”

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Nov 08,2016
Minithumbup
By: 'Anita'
Nov 08,2016
0 people found
this helpful
I would thoroughly recommend Southside Lettings as I have found them extremely professional and competent. In particular, Lauren has made every effort to help and solve any issues that arise.I am completely satisfied with this agency and the friendliness and efficiency of its staff....
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“I have been very impressed with the handling of my ......”

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Nov 08,2016
Minithumbup
By: 'Keith'
Nov 08,2016
0 people found
this helpful
I have been very impressed with the handling of my rental property since switching management companies to Southside. As a result, I am in the process of moving another property to them. Rachel has been involved from day 1 and and has efficiently dealt with everything, ...
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“Leah is extremely responsive and very helpful. She has made ......”

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Nov 07,2016
Minithumbup
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Leah Birch
By: 'Emma'
Nov 07,2016
0 people found
this helpful
Leah is extremely responsive and very helpful. She has made the moving in process incredibly easy and has made sure that we have all of the documentation that we need, as well as ensuring that we are fully aware of the support that is available ...
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Comment on agent fees
N/A
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“Have been extremely happy with Southside Property Management both with ......”

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Nov 03,2016
Minithumbup
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John Davidson
By: 'Paula'
Nov 03,2016
0 people found
this helpful
Have been extremely happy with Southside Property Management both with refurbishments of flats and with the general running of them. Everything is dealt with very promptly and with very little hassle to me as the landlord, for which I am very grateful. Would definitely recommend....
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Comment on agent fees
Reasonable fees considering the excellent level of service
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“I have been very impressed with Rachel's communication, and attention ......”

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Nov 02,2016
Minithumbup
By: 'Niki'
Nov 02,2016
0 people found
this helpful
I have been very impressed with Rachel's communication, and attention to detail. Her knowledge of the market is extensive, and I have total confidence that she has my interests,as a landlord, to heart....
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Comment on agent fees
The fees are reasonable for the level of service I receive
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“Very helpful and available. Having previously used another letting agency ......”

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Nov 02,2016
Minithumbup
By: 'Louise'
Nov 02,2016
1 people found
this helpful
Very helpful and available. Having previously used another letting agency in Edinburgh, I have been delighted with Rachel's organisation and forward thinking with regards to my property. Any problems that arise, I am contacted with the problem and the solution - ie just to keep ...
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Comment on agent fees
very fair
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“I've dealt with Cat directly for the past 3 years, and ......”

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Nov 02,2016
Minithumbup
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Cat
By: 'Chris'
Nov 02,2016
0 people found
this helpful
I've dealt with Cat directly for the past 3 years, and looking forward to doing so again next year. Helpful, prompt service. Southside always have given me well-maintained properties with accurate listings. I will definitely use Southside in all future stays during the Edinburgh Fringe....
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“We have letting through Southside for 4 months and have found ......”

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Oct 30,2016
Minithumbup
By: 'Jim'
Oct 30,2016
0 people found
this helpful
We have letting through Southside for 4 months and have found Rachel and colleagues very approachable, understanding and very efficient. Paperwork is clear and timely. Would recommend highly....
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Comment on agent fees
Very reasonable
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“Having had a terrible experience with my previous letting agent, ......”

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Oct 30,2016
Minithumbup
By: 'Morag'
Oct 30,2016
0 people found
this helpful
Having had a terrible experience with my previous letting agent, Southside has been like a breath of fresh air. Rachel has handled all queries quickly and efficiently, organised any maintenance without any hassle and kept me well informed of any issues. I feel 100% confident in ...
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Comment on agent fees
Good value for money when compared with other letting agents. I love the fact there is no new tenant fee.
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“Rachel has always been very kind and helpful, and has ......”

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Oct 28,2016
Minithumbup
By: 'Nahuel'
Oct 28,2016
0 people found
this helpful
Rachel has always been very kind and helpful, and has solved all the issues we found when moving in with great efficiency and speed. Overal this agency stands up to its ratings, I definitely give them five stars....
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Comment on agent fees
The fees are reasonable, even for those who don't have an UK based guarantor.
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“Rachel Valentine from Southside Property has consistently shown a commitment ......”

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Oct 28,2016
Minithumbup
By: 'John'
Oct 28,2016
0 people found
this helpful
Rachel Valentine from Southside Property has consistently shown a commitment to her customers through being consistently engaged with my wellbeing in the property, efficient in dealing with all enquiries and extremely approachable with any queries. I would highly recommend Southside Property in general, who lease ...
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Comment on agent fees
Good: As expected.
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“Lauren has gone over and above with every request we've ......”

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Oct 26,2016
Minithumbup
By: 'Amy'
Oct 26,2016
0 people found
this helpful
Lauren has gone over and above with every request we've had throughout our year tenancy with Southside. She's always been happy and cheerful when I was phoning about the smallest niggley things. One week we had to have 4 different maintenance issues dealt with and it ...
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“Our experience with SouthSide has been really good so far. ......”

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Oct 13,2016
Minithumbup
By: 'Foteini'
Oct 13,2016
0 people found
this helpful
Our experience with SouthSide has been really good so far. SouthSide is a well organised agency that provides excellent service and shows respect to its customers. I would highly recommend this agency. Lauren in particular is an agent that anyone would like to have as ...
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“Having used alternative letting agents in the past my experience ......”

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Oct 11,2016
Minithumbup
By: 'Liz'
Oct 11,2016
0 people found
this helpful
Having used alternative letting agents in the past my experience of working with Southside was very impressive from start to finish. Communication was first class with Rachel always available to help or provide advice when required. Southside's negotiated rates with local tradesmen is a major ...
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Comment on agent fees
Good, very competitive
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“Kimberly is really kind and helpful. I'm really happy that ......”

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Oct 11,2016
Minithumbup
By: 'Bea'
Oct 11,2016
0 people found
this helpful
Kimberly is really kind and helpful. I'm really happy that she is our contact person. The agency is fair. I recommend this agency....
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“My son and his friends have recently started renting one ......”

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Oct 06,2016
Minithumbdown
By: 'Elspeth'
Oct 06,2016
2 people found
this helpful
My son and his friends have recently started renting one of Southsides properties. Unfortunately, although the staff seem pleasant enough, I have found them to be very slow in responding and dealing with problems and poor with communication. Perhaps they are understaffed, I don't know, ...
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“My dealings with Southside, and Ryan, have been excellent. Very ......”

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Sep 29,2016
Minithumbup
By: 'Paddy'
Sep 29,2016
1 people found
this helpful
My dealings with Southside, and Ryan, have been excellent. Very efficient and professional, we have had no issues in the period we've been using them, now just under two years....
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Comment on agent fees
Very competitive.
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“We were renting an apartment for over 2 years and Mark ......”

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Sep 28,2016
Minithumbup
By: 'Lana'
Sep 28,2016
0 people found
this helpful
We were renting an apartment for over 2 years and Mark was the most helpful agent i have ever worked with. Great service and would recommend without hesitation to anybody....
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Comment on agent fees
good
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“Excellent service, attention to detail, advice, responsiveness. Noting that I ......”

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Sep 23,2016
Minithumbup
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Danny
By: 'Dr.'
Sep 23,2016
0 people found
this helpful
Excellent service, attention to detail, advice, responsiveness. Noting that I live abroad this was really appreciated and exemplary. Highly recommend...
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Comment on agent fees
Good
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“Derek was very welcoming, helpful and friendly. He provided all ......”

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Sep 16,2016
Minithumbup
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Derek
By: 'Ptolemy'
Sep 16,2016
0 people found
this helpful
Derek was very welcoming, helpful and friendly. He provided all the information required on the properties I have viewed when he was there. Also any questions were answered....
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“Having had some awful experiences withlettings agencies in the past, ......”

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Sep 15,2016
Minithumbup
Staff profile picture
Leah Birch
By: 'Jeff'
Sep 15,2016
0 people found
this helpful
Having had some awful experiences withlettings agencies in the past, we were delighted to discover that Southside managed our tenancy in the most helpful and professional manner we could have wished for. There was one initial problem, in that they misplaced our tenancy application form ...
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“This is just in short, about Ryan whom I have ......”

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Sep 12,2016
Minithumbup
By: 'Ashok'
Sep 12,2016
0 people found
this helpful
This is just in short, about Ryan whom I have known for just over two years as he was looking after a flat of mine on behalf of SPM with me being the landlord. Flat at- 18/5 Wardlaw Pl, Edinburgh It has been great to work ...
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“Southside looked after us fantastically during our use of their ......”

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Sep 12,2016
Minithumbup
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Leah Birch
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Cat
By: 'FringeRenters'
Sep 12,2016
0 people found
this helpful
Southside looked after us fantastically during our use of their property throughout the Edinburgh Fringe festival. Despite it being a madly busy time they still dealt with every request and problem efficiently and went to extra lengths to solve things for us. They are also ...
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“I have been working as a tenant wth Ryan O'Donnell ......”

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Sep 08,2016
Minithumbup
By: 'Dr'
Sep 08,2016
0 people found
this helpful
I have been working as a tenant wth Ryan O'Donnell for the past 3 years. He delivers a textbook performance. His work has been nothing but excellent and outstanding. Each problem with the flat he dealt with rapidly, carefully, and highly efficiently. He simply was exemplarily....
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“I have never rented out a property before and Southside ......”

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Sep 08,2016
Minithumbup
By: 'Mandy'
Sep 08,2016
0 people found
this helpful
I have never rented out a property before and Southside made it quick and easy every step of the way. I just filled in my details and they have done everything else. Rachel has been in control and everything has gone to plan. I cannot ...
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Comment on agent fees
Good, very competitive
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“What a pleassure working with Natasha. Fast and efficient. Very ......”

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Sep 07,2016
Minithumbup
By: 'Jennifer'
Sep 07,2016
0 people found
this helpful
What a pleassure working with Natasha. Fast and efficient. Very caring and always polite and professional. Phone calls and emails returned promtly and always with a solution or possitive outcome. Thank you SouthSide for making my stay a memorable one....
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“I cannot recommend highly enough. I was close to selling ......”

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Sep 05,2016
Minithumbup
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Leah Birch
By: 'A'
Sep 05,2016
0 people found
this helpful
I cannot recommend highly enough. I was close to selling my flat after some dreadful letting experiences but Southside turned that around. Professional service,; speedy communication, endlessly helpful and I think all the tenants have been happy too....
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Comment on agent fees
Fair fees.
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“I felt well treated by the staff and I think ......”

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Sep 05,2016
Minithumbup
By: 'Silvana'
Sep 05,2016
0 people found
this helpful
I felt well treated by the staff and I think the information was very clear. Kimberly Wright was also very diligent and kind person....
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Comment on agent fees
I she did her job correctly and specially with good customer service.
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“It's been a pleasure dealing with Southside Property and Ryan ......”

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Sep 05,2016
Minithumbup
By: 'meike'
Sep 05,2016
0 people found
this helpful
It's been a pleasure dealing with Southside Property and Ryan in particular. All issues were handled very professional and quickly. I can highly recommend Southside!...
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Comment on agent fees
One of the best deals on the market!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

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