Southside Property Management
4.8/5, 826 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 826
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
21st Nov 2024
reviewed by 'Natasha wilson'
“I have been with Southside over 12 years and I have to say they have been brilliant throughout! My property manager ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
258 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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Featured Review
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
a

“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
a

“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“All queries were answered quickly, including any requests for maintenance ......”

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Apr 03,2017
Minithumbup
By: 'cgregg'
Apr 03,2017
0 people found
this helpful
All queries were answered quickly, including any requests for maintenance on the property. Very professional, the whole process went very smoothly from applying for the property all the way through to becoming and being tenants....
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Comment on agent fees
No Agent's fees at all
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“My experience with Southside was good. Anytime we had an ......”

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Apr 01,2017
Minithumbup
By: 'John'
Apr 01,2017
0 people found
this helpful
My experience with Southside was good. Anytime we had an issue, we contacted our property manager and the issue was always resolved in good time....
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“As tenants we were pleased with the helpfulness Lauren provided ......”

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Mar 28,2017
Minithumbup
By: 'David'
Mar 28,2017
0 people found
this helpful
As tenants we were pleased with the helpfulness Lauren provided from day one. Lauren provided support and guidance and solved any of the minor problems with the property quickly....
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Comment on agent fees
We did not pay agent fees.
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“Lauren was fantastic to deal with. Anything I asked was ......”

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Mar 24,2017
Minithumbup
By: 'Gordon'
Mar 24,2017
0 people found
this helpful
Lauren was fantastic to deal with. Anything I asked was dealt with promptly and without fuss. She was a pleasure to speak to and always handled my requests very pleasantly....
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“After unsatisfactory experiences in renting a flat out through property ......”

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Mar 13,2017
Minithumbup
By: 'Michael'
Mar 13,2017
0 people found
this helpful
After unsatisfactory experiences in renting a flat out through property letting agents I was recommended to Southside Property. Mark Philips and his experienced team have provided exceptional service. Their professionalism ensures that both myself and the tenants are satisfied with the deal. Regular inspections and ...
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Comment on agent fees
Fees for all services provided are compeditive.
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“Natasha has been managing my property for several years and ......”

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Mar 04,2017
Minithumbup
By: 'Lois'
Mar 04,2017
0 people found
this helpful
Natasha has been managing my property for several years and I have nothing but praise for her professionalism and competence. Natasha acts promptly when the tenants need anything, keeps me informed about what's happening and lets me know immediately when I need to do anything. ...
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Comment on agent fees
Fees are competitive and Southside does not charge all those added extras that most other agents I have done business with charge.
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“Our agent Claire Chambers at southside property was delightful to ......”

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Feb 14,2017
Minithumbup
By: 'Heather'
Feb 14,2017
1 people found
this helpful
Our agent Claire Chambers at southside property was delightful to work with and pleasant from the start to the finish of a very stressful process i.e.trying to obtain a student flat for September.Some of the agents tend to treat students in a ...
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“Mark handled a noise complaint issue very deftly for me. ......”

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Feb 14,2017
Minithumbup
By: 'Elizabeth'
Feb 14,2017
0 people found
this helpful
Mark handled a noise complaint issue very deftly for me. He is very conscientious and keeps calm.He is well-informed, gives good advice and makes sensible decisions....
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Comment on agent fees
Good
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“I have dealt with Mark for more than 3 years and ......”

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Jan 17,2017
Minithumbup
By: 'Mrs'
Jan 17,2017
0 people found
this helpful
I have dealt with Mark for more than 3 years and am happy with the way he and other Southside staff have dealt with the letting of my property. He/they have been very efficient. I did recommend Southside to one of my friends who is ...
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Comment on agent fees
no issues with the agent fees.
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“Would highly recommend Lauren to anyone looking for a property ......”

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Jan 12,2017
Minithumbup
By: 'Cat'
Jan 12,2017
0 people found
this helpful
Would highly recommend Lauren to anyone looking for a property manager. She has gone above and beyond in looking after us, our property and our tenant. Fantastic service and a great asset to Southside Management...
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Comment on agent fees
Very competitive and reasonable fees
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“I have rented properties in Edinburgh for 10 years and been ......”

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Jan 05,2017
Minithumbup
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Leah Birch
By: 'Steve'
Jan 05,2017
0 people found
this helpful
I have rented properties in Edinburgh for 10 years and been with a number of different agencies, with varying degrees of satisfaction. However Leah at Southside has been consistently professional and attentive in the 3 years she's been my letting agent. The standard of service and customer ...
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“This was our first experience with letting out a property ......”

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Dec 21,2016
Minithumbup
By: 'Robert'
Dec 21,2016
0 people found
this helpful
This was our first experience with letting out a property in Edinburgh. Southside came highly recommended. We can now understand why. From our first introduction to Lauren she explained everything with so much ease and confidence. This continued throughout all communications regardless of any queries ...
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Comment on agent fees
Extremely Fair
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“We have been a client of Southside for a few ......”

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Dec 20,2016
Minithumbup
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Leah Birch
By: 'Sofi'
Dec 20,2016
0 people found
this helpful
We have been a client of Southside for a few months. I must say they offer excellent service and they are extremely professional. If I have any queries or repairs to be taken care of they are promptly lookes into. Leah is very professional and ...
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Comment on agent fees
No tenant fees.
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“Southside had an easy to follow application process which made ......”

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Dec 20,2016
Minithumbup
By: 'Michael'
Dec 20,2016
0 people found
this helpful
Southside had an easy to follow application process which made application process simple and effective. It was easy to provide them with the information and make the payments required. Lauren has kept us in the loop with any information relevant to the property and has ...
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“As first time landlords moving abroad, we were very nervous ......”

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Dec 16,2016
Minithumbup
By: 'Julie'
Dec 16,2016
0 people found
this helpful
As first time landlords moving abroad, we were very nervous about leaving our property in the hands of an agent but Lauren has been fantastic. Communication has been fast and efficient and any issues have been brought to our attention and resolved with minimal fuss. ...
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Comment on agent fees
Very competitive
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“Lauren's been a fantastic help and really patient with us ......”

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Dec 16,2016
Minithumbup
By: 'Lisa'
Dec 16,2016
0 people found
this helpful
Lauren's been a fantastic help and really patient with us during our tenancy. It was our first time renting a property in the UK so we had many questions and queries, but she's been really patient and understanding. She put in extra effort this last ...
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Comment on agent fees
Good
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“A good letting agency and agent! which I've later noticed ......”

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Dec 15,2016
Minithumbup
By: 'Karim'
Dec 15,2016
0 people found
this helpful
A good letting agency and agent! which I've later noticed certainly isn't always something guaranteed in Edinburgh, therefore their services stand out all the more to me. Stayed in a flat through Southside in 2014-2015. They were easy to work with, prompt in their communications ...
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Comment on agent fees
No fees for this agency I believe.
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“I'm new to Southside after moving from property from another ......”

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Dec 14,2016
Minithumbup
By: 'Karen'
Dec 14,2016
0 people found
this helpful
I'm new to Southside after moving from property from another letting agent and I'm so glad that I did. Lauren has been brilliant helping me get property up to standard and finding a new tenant. Excellent communication and advice as well as treating my property ...
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“Lauren took over the management of my property when I ......”

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Dec 13,2016
Minithumbup
By: 'JAdamson'
Dec 13,2016
0 people found
this helpful
Lauren took over the management of my property when I moved from another company to Southside. I have been extremely impressed with both Lauren and Southside. She deals with matters quickly and efficiently and communicates when necessary- exactly what one wants as a landlord. The ...
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Comment on agent fees
Very good value for money.
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“We have been clients of Southside Lettings for over a ......”

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Dec 13,2016
Minithumbup
By: 'Lanzalass'
Dec 13,2016
0 people found
this helpful
We have been clients of Southside Lettings for over a year now. Our Property Manger, Lauren Caldwell eased us in from a previous Agency with efficiency, confidence and professionalism. All our needs were met and still being met today giving us peace of mind. THANK ...
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Comment on agent fees
Very competitive. Highly recommend !
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“I would like to pass on my excellent experience of ......”

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Dec 09,2016
Minithumbup
By: 'Hazel'
Dec 09,2016
0 people found
this helpful
I would like to pass on my excellent experience of renting a property through Southside. Our contact person from the start has been Rachel and she could not have been more helpful and professional. This was the first time I have rented a property and ...
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Comment on agent fees
Fees are good value and was one of the reasons I went with Southside.
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“Rachel from Southside is a very helpful and very efficient ......”

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Dec 09,2016
Minithumbup
By: 'Piotr'
Dec 09,2016
0 people found
this helpful
Rachel from Southside is a very helpful and very efficient person. I'm glad to have her as property manager. I would thoroughly recommend Southside to anyone looking to rent out in Edinburgh....
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“It's been a real pleasure working with Southside and Lauren ......”

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Dec 08,2016
Minithumbup
By: 'Alberto'
Dec 08,2016
0 people found
this helpful
It's been a real pleasure working with Southside and Lauren Caldwell, the moving in and out of the property process was very easy and straightforward, no hassle at all, they were very responsive when something needed to be fixed or improved in the flat. The ...
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“I have been delighted with the service I have received ......”

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Dec 07,2016
Minithumbup
By: 'John'
Dec 07,2016
0 people found
this helpful
I have been delighted with the service I have received from Southside Property Management. They have taken away all the problems with property management and investment. They have on call a team of companies and craftsmen who can be called on to sort out any ...
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Comment on agent fees
The fees seem very reasonable to me especially after managing the property myself over a number of years. They have sorted all the paperwork and hassles with HMO inspections have become a thing of the past.
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“Rachel at Southside has been fantastic at setting up and ......”

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Dec 07,2016
Minithumbup
By: 'Mandy'
Dec 07,2016
0 people found
this helpful
Rachel at Southside has been fantastic at setting up and managing our rental property. Everything done very efficiently and very reasonable priced. I would thoroughly recommend Southside to anyone looking to rent out in Edinburgh....
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“Leah Birch went over and beyond her professional duty to ......”

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Nov 27,2016
Minithumbup
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Leah Birch
By: 'Ayley'
Nov 27,2016
0 people found
this helpful
Leah Birch went over and beyond her professional duty to support me with things relating to the rental and maintenance of a property I owned on Blackfriars Street. I have since sold my flat and still she helped me to finalise bills and other loose ...
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Comment on agent fees
I thought the agents fees were very reasonable.
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“I am very happy with all aspects of my tenancy ......”

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Nov 23,2016
Minithumbup
By: 'Max'
Nov 23,2016
0 people found
this helpful
I am very happy with all aspects of my tenancy through Southside. I have been in the property for just over a year during which time I have had no major problems. I have found Rachel very friendly and efficient in every dealing that I ...
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“I have been using Southside for just over a year ......”

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Nov 17,2016
Minithumbup
By: 'Great'
Nov 17,2016
0 people found
this helpful
I have been using Southside for just over a year and been fortunate enough to have Rachel look after all aspects of the letting of my property. As this was my initial venture into letting a property Rachel's professional advice to get me started was ...
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Comment on agent fees
very competitive
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“I have rented through Southside for a year and have ......”

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Nov 17,2016
Minithumbup
By: 'FrancesR'
Nov 17,2016
0 people found
this helpful
I have rented through Southside for a year and have had various issues, as is standard with any property. However, all of these issues have been dealt with really quickly and efficiently by Natasha, and fellow team mates, at Southside....
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“Lauren Caldwell has been extremely kind and helpful to us ......”

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Nov 13,2016
Minithumbup
By: 'K'
Nov 13,2016
0 people found
this helpful
Lauren Caldwell has been extremely kind and helpful to us as tenants in a flat managed by Southside Management throughout the last year. She was quick when organising contractors as needed and always had time when we needed information or had any issues. As tenants ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

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