Southside Property Management
4.8/5, 826 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 826
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
21st Nov 2024
reviewed by 'Natasha wilson'
“I have been with Southside over 12 years and I have to say they have been brilliant throughout! My property manager ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
258 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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Featured Review
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
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“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“Always a pleasure to deal with Leah. Friendly and efficient ......”

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Jul 03,2017
Minithumbup
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Leah Birch
By: 'Colin'
Jul 03,2017
1 people found
this helpful
Always a pleasure to deal with Leah. Friendly and efficient with responses. Would highly recommend to anyone considering using Southside Property Management....
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“Lauren has been looking after my property in Montague Street, ......”

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Jun 28,2017
Minithumbup
By: 'Chris'
Jun 28,2017
0 people found
this helpful
Lauren has been looking after my property in Montague Street, Edinburgh since February 2016. She is very professional, communicates well and is proactive in dealing with issues. Lauren has also gone the 'extra mile' meeting me in her own time at the flat to discuss furniture ...
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Comment on agent fees
Good and flexible (short terms lets) due to good relationship
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“Rented with southside for 3 years and am continuing to use ......”

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Jun 27,2017
Minithumbup
By: 'Emma'
Jun 27,2017
0 people found
this helpful
Rented with southside for 3 years and am continuing to use them in my new flat. Excellent service thank you!...
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Comment on agent fees
Slightly pricey rent however well worth it for the excellent service!
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“I have been a tenant with Southside Property Management for ......”

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Jun 26,2017
Minithumbup
By: 'Pavlos'
Jun 26,2017
0 people found
this helpful
I have been a tenant with Southside Property Management for three years going on a fourth year now. I have been lucky enough to have Lauren Caldwell as my property manager during this time. It goes without saying that my experience has been extremely positive, ...
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Comment on agent fees
Good
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“Leah was a great agent! She replied to any question ......”

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Jun 23,2017
Minithumbup
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Leah Birch
By: 'Bea'
Jun 23,2017
0 people found
this helpful
Leah was a great agent! She replied to any question or issue within hours if not minutes and was always exceptionally helpful. When our fridge broke a new one was delivered within 24 hours and without any problems. Thanks for all your hard work Leah!...
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“My flatmate Jude and I had been looking for a ......”

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Jun 16,2017
Minithumbup
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Danny
By: 'Kate'
Jun 16,2017
2 people found
this helpful
My flatmate Jude and I had been looking for a flat for 3 months and were starting to lose faith, but then Danny came along and saved the day! We had heard a couple of people grumble about Southside previously so didn't know what to expect, ...
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“The application process was efficient and straight-forward. Agent has been ......”

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Jun 10,2017
Minithumbup
By: 'MelB'
Jun 10,2017
0 people found
this helpful
The application process was efficient and straight-forward. Agent has been very useful in answering questions and providing information. Gift basket was a lovely surprise and definitely added a nice touch to moving-in day....
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“I have been a tenant with Southside property for two ......”

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Jun 08,2017
Minithumbup
By: 'Megan'
Jun 08,2017
0 people found
this helpful
I have been a tenant with Southside property for two years now with the property manager Mark Philips. I have had a very positive experience, any queries that have arisen have been solved speedily and professionally. As a property management company they have great knowledge ...
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Comment on agent fees
Good
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“I've recently contacted Southside property management to handle the letting ......”

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Jun 05,2017
Minithumbup
By: 'David'
Jun 05,2017
0 people found
this helpful
I've recently contacted Southside property management to handle the letting of my flat based on the good reviews I'd read. I was not disappointed at all and their faultless service and experience in the letting market meant that within a week of advertising I had ...
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Comment on agent fees
The fees are very reasonable and represent good value for money considering the level of service provided.
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“Thanks to Mark. A very good experience and would highly ......”

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Jun 02,2017
Minithumbup
By: 'Paul'
Jun 02,2017
0 people found
this helpful
Thanks to Mark. A very good experience and would highly recommend. Efficient company and any issues are always addressed immediately....
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“Leah is a great agent, she is prompt and considerate ......”

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May 29,2017
Minithumbup
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Leah Birch
By: 'Waleed'
May 29,2017
0 people found
this helpful
Leah is a great agent, she is prompt and considerate when handling enquires or other matters. I would definitely recommend her....
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Comment on agent fees
good
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“From a landlord's perspective, the service provided by Mark at ......”

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May 27,2017
Minithumbup
By: 'G'
May 27,2017
0 people found
this helpful
From a landlord's perspective, the service provided by Mark at Southside is nothing short of excellent - very speedy resolutions to any issues and great communication. I couldn't ask for any more. Even when I've had some quite demanding property issues to resolve, they've all ...
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Comment on agent fees
Very competitive fees.
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“Danny has been incredibly contentious throughout my entire application process ......”

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May 26,2017
Minithumbup
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Danny
By: 'Bryn'
May 26,2017
0 people found
this helpful
Danny has been incredibly contentious throughout my entire application process while renting a flat from Southside. I have been in California while working through the paperwork and he has been extremely accommodating and patient in corresponding via email. I always receive a quick and courteous ...
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Comment on agent fees
I don't believe there have been any.
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“I really appreciate the way Southside Property Mgmt works: my ......”

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May 24,2017
Minithumbup
By: 'Alex'
May 24,2017
0 people found
this helpful
I really appreciate the way Southside Property Mgmt works: my property manager Mark is extremely very proactive (e.g. he arranged to renovate the bathroom without me even asking), very responsive (I was very impressed with how fast he acted when a random bed-bug was ...
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“I have always found Southside and in particular John to ......”

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May 18,2017
Minithumbup
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John Davidson
By: 'Stuart'
May 18,2017
0 people found
this helpful
I have always found Southside and in particular John to offer excellent knowledge and advice on sales and lettings. Johns knowledge of the Edinburgh property market is 'second to none', and has helped me massively in not only finding and keeping excellent tenants but also ...
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Comment on agent fees
very good
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“The Southside Management Team have gone above and beyond what ......”

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May 16,2017
Minithumbup
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Derek
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Cat
By: 'John'
May 16,2017
0 people found
this helpful
The Southside Management Team have gone above and beyond what is required throughout my whole tenancy. From their outstanding customer service to efficiency in dealing with queries during the lease, they have impressed. They are a remarkable company, with remarkable people and would strongly recommend ...
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Comment on agent fees
Market rate, as expected
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“Really though full and very helpful in letting me read ......”

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May 15,2017
Minithumbup
By: 'Michael'
May 15,2017
1 people found
this helpful
Really though full and very helpful in letting me read through everything and answering any questions I had. Could not have asked for a better service!...
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“This is our first experience of renting a property and ......”

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May 11,2017
Minithumbup
By: 'Kay'
May 11,2017
0 people found
this helpful
This is our first experience of renting a property and Lauren has made it a very painless experience. Thank you for all your help and guidance....
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“We are very happy with how fast our inquieries are ......”

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Apr 24,2017
Minithumbup
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Leah Birch
By: 'Johannes'
Apr 24,2017
0 people found
this helpful
We are very happy with how fast our inquieries are handled at SouthSide by our property manager Leah Birch. We are renting in Edinburgh for three years now and interaction with SouthSide was always flawless. Whenever there was a problem e.g. with the oven ...
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Comment on agent fees
Good
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“we are very happy with Mark, he immediately responds to ......”

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Apr 24,2017
Minithumbup
By: 'Ramu'
Apr 24,2017
0 people found
this helpful
we are very happy with Mark, he immediately responds to the emails or calls, resolves the issues quickly. we never have any issues with Mark and Southside properties....
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Comment on agent fees
Good
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“Mark has been a great property manager, He is always ......”

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Apr 20,2017
Minithumbup
By: 'Megan'
Apr 20,2017
0 people found
this helpful
Mark has been a great property manager, He is always contactable and available to deal with any issues we have. Any issues that did arise with our flat were promptly dealt with and resolved. I would highly recommend southside property management to friends and would ...
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“I have had my property with Southside for a little ......”

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Apr 11,2017
Minithumbup
By: 'Geoff'
Apr 11,2017
0 people found
this helpful
I have had my property with Southside for a little over a year. As a landlord, I have been impressed by the friendly, helpful and highly professional service provided by Lauren and and her colleagues. I thoroughly recommend Southside....
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Comment on agent fees
Fees are very reasonable for the excellent service provided
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“The flat I stayed in managed by Southside Property was ......”

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Apr 11,2017
Minithumbup
By: 'alaliberte'
Apr 11,2017
0 people found
this helpful
The flat I stayed in managed by Southside Property was well taken care of and kept in a great condition throughout the year. When there were problems, such as our fence falling down in a strong windstorm, the issue was taken quickly care of by ...
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“Can't fault Lauren and Southside. They were great to deal ......”

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Apr 10,2017
Minithumbup
By: 'tonyenglish'
Apr 10,2017
0 people found
this helpful
Can't fault Lauren and Southside. They were great to deal with throughout the whole tenancy. I would happily use them again....
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“We are very happy with the experience renting our property ......”

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Apr 08,2017
Minithumbup
By: 'LRJK'
Apr 08,2017
0 people found
this helpful
We are very happy with the experience renting our property through Mark and Southside. We would definitely recommend to future prospective tenants....
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“Mark was the staff member who dealt with me and ......”

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Apr 04,2017
Minithumbup
By: 'Bryce'
Apr 04,2017
0 people found
this helpful
Mark was the staff member who dealt with me and my former flatmate over the 6 month period that we were staying at Angle Park Terrace. From initial greeting through to moving out and sorting deposit return, Mark was excellent help and always put in the ...
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Comment on agent fees
Good
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“For the past few years Mark Phillips has been managing ......”

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Apr 04,2017
Minithumbup
By: 'R'
Apr 04,2017
0 people found
this helpful
For the past few years Mark Phillips has been managing a property for me and for the past 8 months a second property which I switched to him from another agent. As both properties are now in the process of sale it's a good time to ...
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Comment on agent fees
Fees are good
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“Helpful, quick to respond and kind. We have had minor ......”

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Apr 04,2017
Minithumbup
By: 'Jack'
Apr 04,2017
0 people found
this helpful
Helpful, quick to respond and kind. We have had minor issues with electricity, windows etc and Mark swiftly had maintenance sent out and was exceedingly helpful....
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Comment on agent fees
NA
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“I've been a tenant now for a couple of months ......”

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Apr 04,2017
Minithumbup
By: 'E'
Apr 04,2017
0 people found
this helpful
I've been a tenant now for a couple of months and have had a few hiccups along the way that has been out of my control and I have found Mark to be respectful, approachable friendly and always willing to help....
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“Mark Phillips is an incredible asset to SouthSide Property Managment. ......”

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Apr 03,2017
Minithumbup
By: 'Karen'
Apr 03,2017
0 people found
this helpful
Mark Phillips is an incredible asset to SouthSide Property Managment. He provided an excellent service throughout our tenancy ensuring our flat was well maintained and any queries we had were answered promptly. We had a smooth check in and check out transition and we would ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

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