Southside Property Management
4.8/5, 826 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 826
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
21st Nov 2024
reviewed by 'Natasha wilson'
“I have been with Southside over 12 years and I have to say they have been brilliant throughout! My property manager ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
258 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
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“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“Gary was dead helpful today, was able to answer Any ......”

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Aug 29,2017
Minithumbup
By: 'Jennifer'
Aug 29,2017
0 people found
this helpful
Gary was dead helpful today, was able to answer Any questions we had and made the whole process much easier for us!...
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“was running late to the viewing and Gary very nicely ......”

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Aug 25,2017
Minithumbup
By: 'Rosy'
Aug 25,2017
0 people found
this helpful
was running late to the viewing and Gary very nicely stayed a couple extra minutes to show me around, he was informative and provided me with everything I needed thanks!...
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Comment on agent fees
unknown
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“Was very helpful! I was slightly late and I was ......”

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Aug 23,2017
Minithumbup
By: 'Aletta'
Aug 23,2017
0 people found
this helpful
Was very helpful! I was slightly late and I was nevertheless received very nicely! All my questions were answered and I was given advice on how to proceed from there. Very satisfied!...
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“I have just moved into a flat managed by Southside ......”

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Aug 17,2017
Minithumbup
By: 'JV'
Aug 17,2017
0 people found
this helpful
I have just moved into a flat managed by Southside property and I am happy with them so far. The application process was very straightforward, and communication has been clear and consistent. They have been very efficient at getting back to me, and all issues ...
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Comment on agent fees
No fees are charged. The deposit is pretty standard. As non-UK I had to pay the first and last rent upfront which can be tricky, but it went smoothly.
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“It was a pleasant experience to deal with Claire and ......”

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Aug 16,2017
Minithumbup
By: 'Bilal'
Aug 16,2017
0 people found
this helpful
It was a pleasant experience to deal with Claire and South Side in general. She seemed to be genuinely concerned in ensuring tenants have a trouble-free experience....
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Comment on agent fees
No fees
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“Have had ongoing problems with Southside for the past year. ......”

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Aug 15,2017
Minithumbdown
By: 'Anonymous'
Aug 15,2017
5 people found
this helpful
Have had ongoing problems with Southside for the past year. The main problem involved our plumbing, our shower and toilet had repeated problems. We frequently had a blocked toilet and toilet waste coming up through the shower. Plumbers who came out told us that Southside ...
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Comment on agent fees
Not good value for money. We have compared with other students in Edinburgh who have received flats with superior facilities and living conditions, plus better customer service than what we experienced, for less money. We are currently being charged exit fees for which we are seeking advice from LPS letting service.
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“Process was straight foward and I found Leah to be ......”

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Aug 14,2017
Minithumbup
Staff profile picture
Leah Birch
By: 'Jack'
Aug 14,2017
0 people found
this helpful
Process was straight foward and I found Leah to be very accomadating to our situation (being out of the country until start of leave)....
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“Claire has been a fantastic property manager from day one. ......”

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Aug 10,2017
Minithumbup
By: 'Katie'
Aug 10,2017
0 people found
this helpful
Claire has been a fantastic property manager from day one. She is so friendly and approachable and most importantly, sorts problems out quickly! Overall, SouthSide are a good property management company and I wouldn't hesitate recommending them to friends....
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Comment on agent fees
Great! They are no fees!
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“Mark has been a great property manager to deal with ......”

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Aug 09,2017
Minithumbup
By: 'Renter'
Aug 09,2017
0 people found
this helpful
Mark has been a great property manager to deal with and has really made the renting process easy- especially for us first time renters. Mark has always dealt with our issues promptly and fairly, and has consistently been a real friendly face behind a larger ...
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“Gary, what can I say about him?Very pleasant man ......”

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Aug 07,2017
Minithumbup
By: 'Tatenda'
Aug 07,2017
0 people found
this helpful
Gary, what can I say about him? Very pleasant man who is extremely knowledgeable and helpful. He has a fantastic sense of humour and is also really engaging. He is brilliant! Gary was very informative in the flat that we viewed....
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“Gary, what can I say about him?Very pleasant man ......”

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Aug 07,2017
Minithumbup
By: 'Tatenda'
Aug 07,2017
0 people found
this helpful
Gary, what can I say about him? Very pleasant man who is extremely knowledgeable and helpful. He has a fantastic sense of humour and is also really engaging. He is brilliant! Gary was very informative in the flat that we viewed....
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“DO NOT USE THIS COMPANY! The service received by them ......”

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Aug 05,2017
Minithumbdown
By: 'Chloe'
Aug 05,2017
3 people found
this helpful
DO NOT USE THIS COMPANY! The service received by them has been terrible. The flat I rented had a multitude of problems, which were never fixed - the boiler in the property stopped working and we were left without hot water for just under a ...
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“Southside is an efficient and organised agency, we've had no ......”

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Aug 03,2017
Minithumbup
By: 'Karen'
Aug 03,2017
0 people found
this helpful
Southside is an efficient and organised agency, we've had no problems with them or the flat and they've been happy to help with any questions we've had!...
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Comment on agent fees
No fees, which is really good.
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“I was running a bit late to my viewing but ......”

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Aug 03,2017
Minithumbup
By: 'Annonymous'
Aug 03,2017
0 people found
this helpful
I was running a bit late to my viewing but Garry was very kind and waited for me. He was very helpful and polite. I would definitely recommend him....
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“Horrendous. They asked if I wanted something in my property ......”

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Aug 01,2017
Minithumbdown
By: 'Don'tUseSouthside'
Aug 01,2017
3 people found
this helpful
Horrendous. They asked if I wanted something in my property replaced. I said no. They did it anyway and then billed me for it! Said they would organise repairs, didn't bother. When I left them they produced a bill full of random things like 'fault ...
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“Gary was very personable and honest. Providing us with useful ......”

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Jul 31,2017
Minithumbup
By: 'Rebecca'
Jul 31,2017
0 people found
this helpful
Gary was very personable and honest. Providing us with useful information about the property, local area and our application process. I would highly recommend him and use him again to help us view properties....
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Comment on agent fees
Good
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“We had two viewings with Gary and he was extremely ......”

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Jul 28,2017
Minithumbup
By: 'David'
Jul 28,2017
0 people found
this helpful
We had two viewings with Gary and he was extremely professional and helpful throughout both. Any questions we had, Gary was quick to answer. We would definitely like to have a viewing with Gary again....
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“Mark has been exceptional throughout our tenancy responding to all ......”

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Jul 24,2017
Minithumbup
By: 'Rahul'
Jul 24,2017
1 people found
this helpful
Mark has been exceptional throughout our tenancy responding to all maintenance queries and constantly scheduling maintenance and improvement works. He is easy to communicate with and often goes the extra mile to help us even with the littlest of things. Amy was exceptional in helping ...
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Comment on agent fees
NO fees.
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“Great to deal with and was very helpful and efficient ......”

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Jul 24,2017
Minithumbup
By: 'Nicole'
Jul 24,2017
0 people found
this helpful
Great to deal with and was very helpful and efficient in dealing with any problems in the flat. Often helped us resolve problems outwit his duties....
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Comment on agent fees
No fees paid
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“Excellent service provided by Mark. He was efficient in dealing ......”

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Jul 24,2017
Minithumbup
By: 'Emma'
Jul 24,2017
0 people found
this helpful
Excellent service provided by Mark. He was efficient in dealing and handling any issues and complaints, and as students we could not have asked for a better property manager....
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Comment on agent fees
only deposit paid
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“Lauren has done an incredible job keeping up to date ......”

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Jul 24,2017
Minithumbup
By: 'Anita'
Jul 24,2017
0 people found
this helpful
Lauren has done an incredible job keeping up to date with flat information and quickly responding to emails. She has offered fast solutions to problems that may have arisen in the flat, including same-day ones. She is also patient and handles stressful situations well....
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“Gary was extremely helpful to my partner and I as ......”

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Jul 23,2017
Minithumbup
By: 'Shauna'
Jul 23,2017
0 people found
this helpful
Gary was extremely helpful to my partner and I as we looked for accommodation in edinburgh. We are both unfamiliar with the city, yet Gary gave us additional information surrounding each property and displayed excellent knowledge of the area. We would be happy to recommend ...
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“He was very helpful and informative, with a friendly demeanor. ......”

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Jul 21,2017
Minithumbup
By: 'Me.'
Jul 21,2017
0 people found
this helpful
He was very helpful and informative, with a friendly demeanor. He engaged well with us and had no issue answering questions extensively....
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“My experience of Southside Management was during a water leak ......”

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Jul 15,2017
Minithumbup
By: 'Riffat'
Jul 15,2017
0 people found
this helpful
My experience of Southside Management was during a water leak that pervaded one side of the tenement building and they manage one of the properties in the block. I called them to alert them about the leak and ask their assistance in sourcing the location ...
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“We are very satisfied by the service provided by South ......”

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Jul 13,2017
Minithumbup
By: 'Francesca'
Jul 13,2017
0 people found
this helpful
We are very satisfied by the service provided by South Side Agency. Very efficient team always available to understand our needed and ready to help. Lauren is a very professional property agent, quick in reply and always ready to help! We are two very happy ...
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“I have an immaculate 3 double bedroom semi detached house 3 miles ......”

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Jul 13,2017
Minithumbdown
By: 'PDM'
Jul 13,2017
3 people found
this helpful
I have an immaculate 3 double bedroom semi detached house 3 miles south of Edimburgh city center, and Claire at Southsde agree to manage it, and find tenants. John works very fast, and appears professional at first. but he makes unacceptable mistakes in his notes, and then ...
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Comment on agent fees
fees are reasonable,
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“Great from start to finish. Our viewing was arranged and ......”

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Jul 13,2017
Minithumbup
By: 'Janet'
Jul 13,2017
0 people found
this helpful
Great from start to finish. Our viewing was arranged and then easy online application. We were kept up to date with every step. A lovely welcome pack with some essentials just topped the experience. Were now settled in our new home....
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Comment on agent fees
No fees
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“Leah was extremely helpful and gave a very prompt response ......”

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Jul 05,2017
Minithumbup
Staff profile picture
Leah Birch
By: 'Alyssa'
Jul 05,2017
0 people found
this helpful
Leah was extremely helpful and gave a very prompt response when it came to helping us out with any general issues or issues concerning the property we were renting from Southside. I couldn't have been happier with the correspondence....
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“We began to let our flat eighteen months ago and ......”

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Jul 05,2017
Minithumbup
By: 'Happy'
Jul 05,2017
0 people found
this helpful
We began to let our flat eighteen months ago and chose Southside after reading about the ethos of the company and seeing the positive reviews on the website. From the first visit by John, it was apparent that our first impressions were spot on and ...
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Comment on agent fees
Fees are reasonably priced especially in view of the great service provided by Southside.
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“We are very satisfied with the service provided by Southside ......”

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Jul 04,2017
Minithumbup
By: 'Two'
Jul 04,2017
0 people found
this helpful
We are very satisfied with the service provided by Southside Property Management. We recently received the report from the first visit since our flat was rented 6 months ago and we were delighted to see the pictures and positive report (very reassuring). Our property manager Lauren ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

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