Southside Property Management
4.8/5, 825 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

Contact Us

Latest Reviews

 View all Reviews 825
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
27th Aug 2024
reviewed by 'David'
“Southside have been the best agency we have used, on 15 years of letting our property. Thorough vetting of applicants has ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
257 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Featured Review
a

“Appreciation for Southside team...”

Share on :
Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“First rate visit in every respect....”

Share on :
Mar 30,2023
Minithumbup
Staff profile picture
Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“A great company who are more than helpful whe......”

Share on :
Mar 13,2023
Minithumbup
Staff profile picture
Dominik
Staff profile picture
Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Local business serves local consumers for mor......”

Share on :
Jan 29,2023
Minithumbup
claim your profile
Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“A professional and excellent agency...”

Share on :
Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“was running late to the viewing and Gary very nicely ......”

Share on :
Aug 25,2017
Minithumbup
By: 'Rosy'
Aug 25,2017
0 people found
this helpful
was running late to the viewing and Gary very nicely stayed a couple extra minutes to show me around, he was informative and provided me with everything I needed thanks!...
read full review
Comment on agent fees
unknown
Comments (0) Report abuse Print review
Was this helpful? Yes

“Was very helpful! I was slightly late and I was ......”

Share on :
Aug 23,2017
Minithumbup
By: 'Aletta'
Aug 23,2017
0 people found
this helpful
Was very helpful! I was slightly late and I was nevertheless received very nicely! All my questions were answered and I was given advice on how to proceed from there. Very satisfied!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have just moved into a flat managed by Southside ......”

Share on :
Aug 17,2017
Minithumbup
By: 'JV'
Aug 17,2017
0 people found
this helpful
I have just moved into a flat managed by Southside property and I am happy with them so far. The application process was very straightforward, and communication has been clear and consistent. They have been very efficient at getting back to me, and all issues ...
read full review
Comment on agent fees
No fees are charged. The deposit is pretty standard. As non-UK I had to pay the first and last rent upfront which can be tricky, but it went smoothly.
Comments (0) Report abuse Print review
Was this helpful? Yes

“It was a pleasant experience to deal with Claire and ......”

Share on :
Aug 16,2017
Minithumbup
By: 'Bilal'
Aug 16,2017
0 people found
this helpful
It was a pleasant experience to deal with Claire and South Side in general. She seemed to be genuinely concerned in ensuring tenants have a trouble-free experience....
read full review
Comment on agent fees
No fees
Comments (0) Report abuse Print review
Was this helpful? Yes

“Have had ongoing problems with Southside for the past year. ......”

Share on :
Aug 15,2017
Minithumbdown
By: 'Anonymous'
Aug 15,2017
5 people found
this helpful
Have had ongoing problems with Southside for the past year. The main problem involved our plumbing, our shower and toilet had repeated problems. We frequently had a blocked toilet and toilet waste coming up through the shower. Plumbers who came out told us that Southside ...
read full review
Comment on agent fees
Not good value for money. We have compared with other students in Edinburgh who have received flats with superior facilities and living conditions, plus better customer service than what we experienced, for less money. We are currently being charged exit fees for which we are seeking advice from LPS letting service.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Process was straight foward and I found Leah to be ......”

Share on :
Aug 14,2017
Minithumbup
Staff profile picture
Leah Birch
By: 'Jack'
Aug 14,2017
0 people found
this helpful
Process was straight foward and I found Leah to be very accomadating to our situation (being out of the country until start of leave)....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Claire has been a fantastic property manager from day one. ......”

Share on :
Aug 10,2017
Minithumbup
By: 'Katie'
Aug 10,2017
0 people found
this helpful
Claire has been a fantastic property manager from day one. She is so friendly and approachable and most importantly, sorts problems out quickly! Overall, SouthSide are a good property management company and I wouldn't hesitate recommending them to friends....
read full review
Comment on agent fees
Great! They are no fees!
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark has been a great property manager to deal with ......”

Share on :
Aug 09,2017
Minithumbup
By: 'Renter'
Aug 09,2017
0 people found
this helpful
Mark has been a great property manager to deal with and has really made the renting process easy- especially for us first time renters. Mark has always dealt with our issues promptly and fairly, and has consistently been a real friendly face behind a larger ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Gary, what can I say about him?Very pleasant man ......”

Share on :
Aug 07,2017
Minithumbup
By: 'Tatenda'
Aug 07,2017
0 people found
this helpful
Gary, what can I say about him? Very pleasant man who is extremely knowledgeable and helpful. He has a fantastic sense of humour and is also really engaging. He is brilliant! Gary was very informative in the flat that we viewed....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Gary, what can I say about him?Very pleasant man ......”

Share on :
Aug 07,2017
Minithumbup
By: 'Tatenda'
Aug 07,2017
0 people found
this helpful
Gary, what can I say about him? Very pleasant man who is extremely knowledgeable and helpful. He has a fantastic sense of humour and is also really engaging. He is brilliant! Gary was very informative in the flat that we viewed....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“DO NOT USE THIS COMPANY! The service received by them ......”

Share on :
Aug 05,2017
Minithumbdown
By: 'Chloe'
Aug 05,2017
3 people found
this helpful
DO NOT USE THIS COMPANY! The service received by them has been terrible. The flat I rented had a multitude of problems, which were never fixed - the boiler in the property stopped working and we were left without hot water for just under a ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Southside is an efficient and organised agency, we've had no ......”

Share on :
Aug 03,2017
Minithumbup
By: 'Karen'
Aug 03,2017
0 people found
this helpful
Southside is an efficient and organised agency, we've had no problems with them or the flat and they've been happy to help with any questions we've had!...
read full review
Comment on agent fees
No fees, which is really good.
Comments (0) Report abuse Print review
Was this helpful? Yes

“I was running a bit late to my viewing but ......”

Share on :
Aug 03,2017
Minithumbup
By: 'Annonymous'
Aug 03,2017
0 people found
this helpful
I was running a bit late to my viewing but Garry was very kind and waited for me. He was very helpful and polite. I would definitely recommend him....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Horrendous. They asked if I wanted something in my property ......”

Share on :
Aug 01,2017
Minithumbdown
By: 'Don'tUseSouthside'
Aug 01,2017
3 people found
this helpful
Horrendous. They asked if I wanted something in my property replaced. I said no. They did it anyway and then billed me for it! Said they would organise repairs, didn't bother. When I left them they produced a bill full of random things like 'fault ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Gary was very personable and honest. Providing us with useful ......”

Share on :
Jul 31,2017
Minithumbup
By: 'Rebecca'
Jul 31,2017
0 people found
this helpful
Gary was very personable and honest. Providing us with useful information about the property, local area and our application process. I would highly recommend him and use him again to help us view properties....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“We had two viewings with Gary and he was extremely ......”

Share on :
Jul 28,2017
Minithumbup
By: 'David'
Jul 28,2017
0 people found
this helpful
We had two viewings with Gary and he was extremely professional and helpful throughout both. Any questions we had, Gary was quick to answer. We would definitely like to have a viewing with Gary again....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Mark has been exceptional throughout our tenancy responding to all ......”

Share on :
Jul 24,2017
Minithumbup
By: 'Rahul'
Jul 24,2017
1 people found
this helpful
Mark has been exceptional throughout our tenancy responding to all maintenance queries and constantly scheduling maintenance and improvement works. He is easy to communicate with and often goes the extra mile to help us even with the littlest of things. Amy was exceptional in helping ...
read full review
Comment on agent fees
NO fees.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great to deal with and was very helpful and efficient ......”

Share on :
Jul 24,2017
Minithumbup
By: 'Nicole'
Jul 24,2017
0 people found
this helpful
Great to deal with and was very helpful and efficient in dealing with any problems in the flat. Often helped us resolve problems outwit his duties....
read full review
Comment on agent fees
No fees paid
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service provided by Mark. He was efficient in dealing ......”

Share on :
Jul 24,2017
Minithumbup
By: 'Emma'
Jul 24,2017
0 people found
this helpful
Excellent service provided by Mark. He was efficient in dealing and handling any issues and complaints, and as students we could not have asked for a better property manager....
read full review
Comment on agent fees
only deposit paid
Comments (0) Report abuse Print review
Was this helpful? Yes

“Lauren has done an incredible job keeping up to date ......”

Share on :
Jul 24,2017
Minithumbup
By: 'Anita'
Jul 24,2017
0 people found
this helpful
Lauren has done an incredible job keeping up to date with flat information and quickly responding to emails. She has offered fast solutions to problems that may have arisen in the flat, including same-day ones. She is also patient and handles stressful situations well....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Gary was extremely helpful to my partner and I as ......”

Share on :
Jul 23,2017
Minithumbup
By: 'Shauna'
Jul 23,2017
0 people found
this helpful
Gary was extremely helpful to my partner and I as we looked for accommodation in edinburgh. We are both unfamiliar with the city, yet Gary gave us additional information surrounding each property and displayed excellent knowledge of the area. We would be happy to recommend ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“He was very helpful and informative, with a friendly demeanor. ......”

Share on :
Jul 21,2017
Minithumbup
By: 'Me.'
Jul 21,2017
0 people found
this helpful
He was very helpful and informative, with a friendly demeanor. He engaged well with us and had no issue answering questions extensively....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“My experience of Southside Management was during a water leak ......”

Share on :
Jul 15,2017
Minithumbup
By: 'Riffat'
Jul 15,2017
0 people found
this helpful
My experience of Southside Management was during a water leak that pervaded one side of the tenement building and they manage one of the properties in the block. I called them to alert them about the leak and ask their assistance in sourcing the location ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We are very satisfied by the service provided by South ......”

Share on :
Jul 13,2017
Minithumbup
By: 'Francesca'
Jul 13,2017
0 people found
this helpful
We are very satisfied by the service provided by South Side Agency. Very efficient team always available to understand our needed and ready to help. Lauren is a very professional property agent, quick in reply and always ready to help! We are two very happy ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have an immaculate 3 double bedroom semi detached house 3 miles ......”

Share on :
Jul 13,2017
Minithumbdown
By: 'PDM'
Jul 13,2017
3 people found
this helpful
I have an immaculate 3 double bedroom semi detached house 3 miles south of Edimburgh city center, and Claire at Southsde agree to manage it, and find tenants. John works very fast, and appears professional at first. but he makes unacceptable mistakes in his notes, and then ...
read full review
Comment on agent fees
fees are reasonable,
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great from start to finish. Our viewing was arranged and ......”

Share on :
Jul 13,2017
Minithumbup
By: 'Janet'
Jul 13,2017
0 people found
this helpful
Great from start to finish. Our viewing was arranged and then easy online application. We were kept up to date with every step. A lovely welcome pack with some essentials just topped the experience. Were now settled in our new home....
read full review
Comment on agent fees
No fees
Comments (0) Report abuse Print review
Was this helpful? Yes

“Leah was extremely helpful and gave a very prompt response ......”

Share on :
Jul 05,2017
Minithumbup
Staff profile picture
Leah Birch
By: 'Alyssa'
Jul 05,2017
0 people found
this helpful
Leah was extremely helpful and gave a very prompt response when it came to helping us out with any general issues or issues concerning the property we were renting from Southside. I couldn't have been happier with the correspondence....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We began to let our flat eighteen months ago and ......”

Share on :
Jul 05,2017
Minithumbup
By: 'Happy'
Jul 05,2017
0 people found
this helpful
We began to let our flat eighteen months ago and chose Southside after reading about the ethos of the company and seeing the positive reviews on the website. From the first visit by John, it was apparent that our first impressions were spot on and ...
read full review
Comment on agent fees
Fees are reasonably priced especially in view of the great service provided by Southside.
Comments (0) Report abuse Print review
Was this helpful? Yes

“We are very satisfied with the service provided by Southside ......”

Share on :
Jul 04,2017
Minithumbup
By: 'Two'
Jul 04,2017
0 people found
this helpful
We are very satisfied with the service provided by Southside Property Management. We recently received the report from the first visit since our flat was rented 6 months ago and we were delighted to see the pictures and positive report (very reassuring). Our property manager Lauren ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Always a pleasure to deal with Leah. Friendly and efficient ......”

Share on :
Jul 03,2017
Minithumbup
Staff profile picture
Leah Birch
By: 'Colin'
Jul 03,2017
1 people found
this helpful
Always a pleasure to deal with Leah. Friendly and efficient with responses. Would highly recommend to anyone considering using Southside Property Management....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Leah Birch
(42)
Staff picture John Davidson
(27)
Staff picture Danny
(22)
Staff picture Lewis
(14)
Staff picture Derek
(13)
Staff picture Cat
(9)
Staff picture Ryan
Staff picture Katy
(7)
No image available Anna
(6)
Staff picture Dominik
Staff picture Rebekah
Staff picture Vicky
(2)
Staff picture Peter
(1)
Staff picture Feliciano
(1)
Staff picture Martin
(1)
Staff picture Sam
(1)
Staff picture Ione
Staff picture Anna
(0)
Staff picture Calum
(0)
Staff picture Jack
(0)
Staff picture Leah
(0)
Staff picture Scott
(0)
Staff picture Martin
Staff picture Tom
Staff picture Nicole
Staff picture Ben
Staff picture Sofiyaa
Staff picture Evan
Staff picture Mike
Staff picture Chelsey
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:38 PM 09/12/2021 by

Awards won by Southside Property Management

Regional Awards won by Southside Property Management

Individual Branch Awards

Edinburgh, EH8



Get in touch with

Southside Property Management

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn