Southside Property Management
4.8/5, 825 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 825
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
27th Aug 2024
reviewed by 'David'
“Southside have been the best agency we have used, on 15 years of letting our property. Thorough vetting of applicants has ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
257 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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Featured Review
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
a

“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
a

“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
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“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“We are three students leaving in a HMO flat. We ......”

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Oct 07,2017
Minithumbup
By: 'Iordanis'
Oct 07,2017
0 people found
this helpful
We are three students leaving in a HMO flat. We are very pleased with the agency and we would definitely recommend it. They are very helpful and friendly. All issues were resolved very fast....
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Comment on agent fees
Very good
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“Whole process from applying to accepting offer and signing lease ......”

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Oct 05,2017
Minithumbup
By: 'Liam'
Oct 05,2017
0 people found
this helpful
Whole process from applying to accepting offer and signing lease was simple and hassle-free! Me and my flatmate were very pleased with the service....
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“Very good and efficient service by all of our contacts ......”

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Oct 03,2017
Minithumbup
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Cat
By: 'Bram'
Oct 03,2017
0 people found
this helpful
Very good and efficient service by all of our contacts at Southside, with a quick response to any questions we had....
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“Gary was very helpful and Really knowledgeable. He answered all ......”

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Oct 03,2017
Minithumbup
By: 'Nicholas'
Oct 03,2017
0 people found
this helpful
Gary was very helpful and Really knowledgeable. He answered all our questions. It was all new to us but Gary helped us out....
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Comment on agent fees
Good
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“This is our first time to stay in Edinburgh, especially ......”

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Oct 02,2017
Minithumbup
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Cat
By: 'Low'
Oct 02,2017
0 people found
this helpful
This is our first time to stay in Edinburgh, especially for the peak season, and staying for one month. Cat is always being very attentive and always there ready to solve our problem, we are very much depend on her, she is willing to sort ...
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“As a group of five (with two girls and three ......”

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Oct 01,2017
Minithumbup
By: 'Amy'
Oct 01,2017
0 people found
this helpful
As a group of five (with two girls and three boys), we were struggling to find a flat in the area that was big enough and preferably had two bathrooms. After being disappointed by another company Southside were then very understanding and gave us multiple ...
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Comment on agent fees
We are happy with any payments that have been required of us.
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“The property was in a great location - a short ......”

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Oct 01,2017
Minithumbup
By: 'Chloe'
Oct 01,2017
0 people found
this helpful
The property was in a great location - a short walk from the city centre, but far enough out to feel quiet and relaxed; the flat was clean, had all the amenities we needed, and the only minor worry with a radiator in the kitchen ...
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“When looking for a flat and being a bit overwhelmed ......”

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Sep 29,2017
Minithumbup
By: 'Ana'
Sep 29,2017
0 people found
this helpful
When looking for a flat and being a bit overwhelmed by the process, Nicole was very informative and straightforward which encouraged me and pointed me in the right direction. I greatly appreciated her friendly and helpful attitude, and I would recommend her to anyone....
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Comment on agent fees
Good
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“Nicole has provided excellent customer service understanding of how difficult ......”

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Sep 29,2017
Minithumbup
By: 'IS'
Sep 29,2017
0 people found
this helpful
Nicole has provided excellent customer service understanding of how difficult it is to complete reallocation from a different country. Her support is very much appreciated....
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Comment on agent fees
No fees has been established yet.
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“Lauren was really helpful when we signed our lease. She ......”

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Sep 28,2017
Minithumbup
By: 'Bronwen'
Sep 28,2017
0 people found
this helpful
Lauren was really helpful when we signed our lease. She made sure we understood anything and was happy to answer our questions. She has also been really helpful since we've moved in and has given us all the information we need....
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“From a student perspective, Southside are a fantastic company who ......”

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Sep 26,2017
Minithumbup
By: 'Charles'
Sep 26,2017
0 people found
this helpful
From a student perspective, Southside are a fantastic company who are incredibly friendly and co-operative when it comes to renting a property. The application process is slick, whereas Lauren Caldwell and Clair Simpson have always been helpful towards our flat. I cannot stress enough how ...
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“Just been to see a property in Newtongrange and i ......”

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Sep 22,2017
Minithumbup
By: 'Lesley'
Sep 22,2017
0 people found
this helpful
Just been to see a property in Newtongrange and i have to say that the agent showing the property was fab. I'm a first time renter and he gave me lots of advice on the whole process and tips for moving. Top bloke 😁...
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“I went to see a property yesterday & Gary showed us ......”

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Sep 22,2017
Minithumbup
By: 'Natasha'
Sep 22,2017
0 people found
this helpful
I went to see a property yesterday & Gary showed us round, what a helpful guy! Wasn't really too sure what to expect & had a lot of questions, all of which he was able to answer. Really impressed, thanks Gary!...
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Comment on agent fees
Good
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“Southside has so far been a wonderful agent to myself ......”

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Sep 19,2017
Minithumbup
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Leah Birch
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Lewis
By: 'Harrison'
Sep 19,2017
0 people found
this helpful
Southside has so far been a wonderful agent to myself and my flatmates. Both staff members that have been in contact with us have been patient, polite, extremely knowledgeable and exceedingly helpful overall. Everything from applying for the property to the actual move-in has been ...
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“Both agents were extremely helpful and very prompt in responding ......”

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Sep 19,2017
Minithumbup
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Leah Birch
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Lewis
By: 'Michael'
Sep 19,2017
0 people found
this helpful
Both agents were extremely helpful and very prompt in responding to emails and phone calls. They made the application process and lease signing process very straight forward and enabled to us to get settled in very well....
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“We stayed for six months at one of the properties ......”

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Sep 15,2017
Minithumbup
By: 'Kino.'
Sep 15,2017
0 people found
this helpful
We stayed for six months at one of the properties managed by Lauren. The attention and assistance she provided was really good....
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Comment on agent fees
Good.
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“As a Canadian student studying in Edinburgh finding a place ......”

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Sep 14,2017
Minithumbup
By: 'Alisonflint'
Sep 14,2017
1 people found
this helpful
As a Canadian student studying in Edinburgh finding a place to live was very overwhelming. The process was different than what I was used to back home. Me and my current roommates (another Canadian and an Irishman) ended up choosing a property from south side ...
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Comment on agent fees
Worth it for what we got
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“Danny was great in finding new tenants for our property. ......”

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Sep 11,2017
Minithumbup
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Danny
By: 'Mirren'
Sep 11,2017
1 people found
this helpful
Danny was great in finding new tenants for our property. His knowledge and expertise ensured the whole process went very smoothly....
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Comment on agent fees
The fees were fine.
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“We found Nicole to be extremely helpful, friendly and informative ......”

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Sep 08,2017
Minithumbup
By: 'Jo'
Sep 08,2017
0 people found
this helpful
We found Nicole to be extremely helpful, friendly and informative and we would not hesitate to recommend Southside Property Management to our friends and colleagues based on this experience....
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“Has been a very smooth service for us, from viewing ......”

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Sep 06,2017
Minithumbup
By: 'NBarnes'
Sep 06,2017
0 people found
this helpful
Has been a very smooth service for us, from viewing to moving in to our new flat. Everything was simple and straight forward and speedy....
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Comment on agent fees
Good
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“Nightmare to deal with, many, many problems experienced during our ......”

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Sep 06,2017
Minithumbdown
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John Davidson
By: 'SwanstonLassie'
Sep 06,2017
4 people found
this helpful
Nightmare to deal with, many, many problems experienced during our tenancy. Lack of morals, lied to, they don't provide a good service....
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Comment on agent fees
No fees applied as it's illegal to do so in Scotland.
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By: John piper
Jan 23, 2022
View all comments (1)
SPM are nothing but liars. My parents had our properties with them, nothing was ever repaired on time. Monthly rental amounts never credit on time, spoke to 2 tenants who told us SPM kept ignoring them. Needless to say my parents moved our properties away from SPM, Since moving to the new agents everything has been done as is and charged less than what SPM Charge owners. ...

“My partner and I had a very good experience viewing ......”

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Sep 05,2017
Minithumbup
By: 'Tim'
Sep 05,2017
0 people found
this helpful
My partner and I had a very good experience viewing a property in Edinburgh with Gary. He was very accommodating when we arrived ten minutes late and was very thorough in both showing the property and providing information. He was able to answer all of ...
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Comment on agent fees
N/A
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“I was a tenant of SPM for nearly 3 years and ......”

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Sep 03,2017
Minithumbdown
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John Davidson
By: 'Former'
Sep 03,2017
5 people found
this helpful
I was a tenant of SPM for nearly 3 years and experienced numerous problems from day one. A detailed review will follow in due course, but for now, suffice to say that 1 star is too high a rating. An example of the shoddy practice from SPM: ...
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Comment on agent fees
They make a big deal about not charging tenant fees. This is completely disingenuous, as it;s a legal requirement to not charge fees. SPM aren't doing you a favour or being kind, they have no say in the matter. No letting agents charge fees, not just SPM!
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“This sweet man waited for us even though we were ......”

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Sep 02,2017
Minithumbup
By: 'Rachel'
Sep 02,2017
0 people found
this helpful
This sweet man waited for us even though we were late and was happy to show us the apartments and sacrifice his lunch hour. He gave us all the details for the apartment as well as the freedom to look around. Thanks Gary!...
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Comment on agent fees
Reasonable!
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“Very good man , he take a part of its lunch ......”

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Sep 02,2017
Minithumbup
By: 'Quentin'
Sep 02,2017
0 people found
this helpful
Very good man , he take a part of its lunch time to show you a flat. I recomend this agent...
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“Gary was very helpful and cheerful during a very stressful ......”

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Sep 01,2017
Minithumbup
By: 'Brit&Aus'
Sep 01,2017
0 people found
this helpful
Gary was very helpful and cheerful during a very stressful time. He was very clear about the application process and in general very informative....
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“Gary was very imformative and helpful, we were running a ......”

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Aug 31,2017
Minithumbup
By: 'Suzanne'
Aug 31,2017
0 people found
this helpful
Gary was very imformative and helpful, we were running a little late but he was happy to wait. I would definitely use Southside again because of staff like Gary....
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Comment on agent fees
No fees
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“We had just been transferred to Southside from a Private ......”

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Aug 29,2017
Minithumbup
By: 'Blair'
Aug 29,2017
0 people found
this helpful
We had just been transferred to Southside from a Private Landlord and were a bit worried from all the horror stories of estate agents. I am happy to say we have been proven completely wrong . From the first discussions to sorting out complicated issues arising ...
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“Gary was a wonderful, helpful and charismatic guy!He was ......”

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Aug 29,2017
Minithumbup
By: 'Kezia'
Aug 29,2017
0 people found
this helpful
Gary was a wonderful, helpful and charismatic guy!He was extremely knowledgable about the property and exceeded expectations when it came to answering my questions. He is an asset to the southside property team!...
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“Gary was dead helpful today, was able to answer Any ......”

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Aug 29,2017
Minithumbup
By: 'Jennifer'
Aug 29,2017
0 people found
this helpful
Gary was dead helpful today, was able to answer Any questions we had and made the whole process much easier for us!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:38 PM 09/12/2021 by

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