Southside Property Management
4.8/5, 826 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 826
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
21st Nov 2024
reviewed by 'Natasha wilson'
“I have been with Southside over 12 years and I have to say they have been brilliant throughout! My property manager ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
258 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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Featured Review
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
a

“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“Always been helpful and quick to respond to any problems ......”

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Nov 30,2017
Minithumbup
By: 'Beth'
Nov 30,2017
0 people found
this helpful
Always been helpful and quick to respond to any problems that we have had. He has fixed most of the issues....
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Comment on agent fees
N/a
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“Yes i would most definitely reccommend alan as an agent ......”

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Nov 30,2017
Minithumbup
By: 'Robert'
Nov 30,2017
0 people found
this helpful
Yes i would most definitely reccommend alan as an agent always very friendly and halpful with any problem we may have....
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“Allan is friendly and very helpful. He has assisted me ......”

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Nov 29,2017
Minithumbup
By: 'Nahuel'
Nov 29,2017
0 people found
this helpful
Allan is friendly and very helpful. He has assisted me with any issue or question I raised, and has solved them as soon as possible....
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“Have been with Southside for 5 years had no problems. Mark ......”

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Nov 28,2017
Minithumbup
By: 'Sandra'
Nov 28,2017
0 people found
this helpful
Have been with Southside for 5 years had no problems. Mark is efficient and easy to deal with. Communicates well and always responds quickly. Tenant changeovers and any repairs always dealt with smoothly. Am a satisfied client....
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Comment on agent fees
Reasonable.
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“Gary was really helpful, very professional, knowledgeable, new to Scotland ......”

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Nov 24,2017
Minithumbup
By: 'Naomi'
Nov 24,2017
0 people found
this helpful
Gary was really helpful, very professional, knowledgeable, new to Scotland letting market Gary was able to give us fantastic insight into the areas and application. I could not recommend him enough to show properties as he was patient in answering all my questions....
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Comment on agent fees
Good
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“I've been with Southside for nearly 4 Years now. Natasha was ......”

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Nov 24,2017
Minithumbup
By: 'Emziescales'
Nov 24,2017
0 people found
this helpful
I've been with Southside for nearly 4 Years now. Natasha was my first property manager and I'm currently with Allan. Both property managers are excellent. Never had any problems with them or Southside and I know that any queries or problems I have will be dealt ...
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“Derek showed us the property and patiently took us around, ......”

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Nov 23,2017
Minithumbup
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Derek
By: 'Apeksha'
Nov 23,2017
0 people found
this helpful
Derek showed us the property and patiently took us around, detailing and answering all the necessary questions. Very friendly approach and definitely a well informed agent....
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Comment on agent fees
No fees involved
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“I was a tenant with Southside Property Management for just ......”

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Nov 20,2017
Minithumbup
By: 'Russell'
Nov 20,2017
0 people found
this helpful
I was a tenant with Southside Property Management for just over a year, and was happy with the service I received throughout. My property agent was Allan Wells who was quick to resolve any issues. Would recommend...
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“Gary was very helpful and answered any questions we had ......”

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Nov 17,2017
Minithumbup
By: 'Victoria'
Nov 17,2017
0 people found
this helpful
Gary was very helpful and answered any questions we had about the property and the local area. I was very happy with the service....
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Comment on agent fees
No fees so very good.
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“Overall, Southside have been a good letting agency. They reacted ......”

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Nov 15,2017
Minithumbup
By: 'Tom'
Nov 15,2017
0 people found
this helpful
Overall, Southside have been a good letting agency. They reacted quick to all problems and enquiries. Our rep Allan Wells always kept a cool head and sorted things as and when they arose!...
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Comment on agent fees
As based in Scotland, there are no direct fees to the tenants - which is the only way this game should work!
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“After being with Southside for many years I think its ......”

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Nov 15,2017
Minithumbup
By: 'Brod'
Nov 15,2017
0 people found
this helpful
After being with Southside for many years I think its about time I thanked Natasha for all the work she has done for me. I am quite a demanding Landlord but I must say Natasha deals with all my requests with no fuss. I dare ...
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Comment on agent fees
Good
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“Great professional.She answered to my messages always very quickly, ......”

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Nov 14,2017
Minithumbup
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Cat
By: 'Mauro'
Nov 14,2017
0 people found
this helpful
Great professional. She answered to my messages always very quickly, and she solved a few little problems that I had in that property always at the best of her possibilities. Top. Thank you Cat....
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“I found the whole process really easy. The staff at ......”

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Nov 14,2017
Minithumbup
By: 'Lee'
Nov 14,2017
0 people found
this helpful
I found the whole process really easy. The staff at Southside were really polite, friendly and helpful. They answered all our questions and provided an excellent service. We are really happy with our experience and would recommend Southside to friends and family. A credit to ...
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Comment on agent fees
Excellent value.
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“Helpful and almost no problems being a tenant with them, ......”

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Nov 14,2017
Minithumbup
By: 'Adrian'
Nov 14,2017
0 people found
this helpful
Helpful and almost no problems being a tenant with them, easy to report problems with flat and any other things. Only thing is that it is a bit complicated when you leave your flat in my opinion, but I'm sure that's not limited to Southside ...
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“Gary was really helpful showing us around the house. Really ......”

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Nov 13,2017
Minithumbup
By: 'Steve'
Nov 13,2017
0 people found
this helpful
Gary was really helpful showing us around the house. Really knew his stuff and gave us some additional info about Edinburgh property market....
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Comment on agent fees
Good
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“This "man" sold me a fake parking permit.After he ......”

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Nov 13,2017
Minithumbdown
By: 'Mauro'
Nov 13,2017
3 people found
this helpful
This "man" sold me a fake parking permit. After he sold me the parking permit I got a parking ticket that I was able to get waived, his words: "I am really sorry about this! I have contacted the parking people and will have this ...
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“Southside have been really great and on hand since we ......”

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Nov 09,2017
Minithumbup
By: 'KH101'
Nov 09,2017
0 people found
this helpful
Southside have been really great and on hand since we moved in a few months ago, very quick to respond to emails and always making sure that our property is suitable for us....
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“Gary was great. Show us around the property and answered ......”

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Nov 09,2017
Minithumbup
By: 'Tania'
Nov 09,2017
0 people found
this helpful
Gary was great. Show us around the property and answered all the questions we had. He sound very knowledgeable and experient. I would recommend this this agency and especially Gary!...
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Comment on agent fees
Good
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“Gary is very knowledgeable, able to answer all the questions. ......”

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Nov 09,2017
Minithumbup
By: 'John'
Nov 09,2017
0 people found
this helpful
Gary is very knowledgeable, able to answer all the questions. He is very helpful, kind and I would definitely recommend him. Thats Gary for all your help....
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Comment on agent fees
Good.
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“Gary has proved his knowledge of property management. He has ......”

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Nov 09,2017
Minithumbup
By: 'Sofia'
Nov 09,2017
0 people found
this helpful
Gary has proved his knowledge of property management. He has been very helpful and kind. Thank you Gary for all your help finding my beautiful flat....
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Comment on agent fees
Good
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“My family recently relocated from Canada to Edinburgh. Having owned ......”

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Nov 01,2017
Minithumbup
By: 'Ashley'
Nov 01,2017
0 people found
this helpful
My family recently relocated from Canada to Edinburgh. Having owned our homes in Canada, we were unsure what to expect when letting a property (let alone in another country) and I have to say that Southside has been AMAZING. We had read horror stories online ...
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Comment on agent fees
With letting a property I'm guessing that the fees, if there are any, are wrapped up in the rental price. So I have no comment as to whether the fees are good or bad.
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“We have just completed a six month temporary stay in ......”

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Nov 01,2017
Minithumbup
By: 'Norma'
Nov 01,2017
0 people found
this helpful
We have just completed a six month temporary stay in Edinburgh and rented our flat through Southside Property Management. We were very impressed with both the company in general, and with Lauren our Property Manager in particular. There were a few difficult to resolve issues ...
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Comment on agent fees
As far as I am aware, Southside do not charge fees to tenants
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“As a current tenant with Southside I have never met ......”

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Oct 23,2017
Minithumbup
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Leah Birch
By: 'Matthew'
Oct 23,2017
0 people found
this helpful
As a current tenant with Southside I have never met a company so dedicated to meet satisfaction. Within the first few weeks of renting very minor appliances became faulty and Southside not only fixed them but replaced them with brand new models. If we ever ...
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Comment on agent fees
An outstanding agent, always available to contact.
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“Since signing the lease for our flat we have been ......”

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Oct 22,2017
Minithumbup
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Leah Birch
By: 'Ciara'
Oct 22,2017
0 people found
this helpful
Since signing the lease for our flat we have been beyond pleased with our property manager leah. Whenever we've had an issue leah has responded and sorted it out for us on the exact day we contacted her. She is absolutely fantastic and we couldn't ...
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“My flatmate and I are so happy to have Leah ......”

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Oct 20,2017
Minithumbup
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Leah Birch
By: 'Lucile'
Oct 20,2017
0 people found
this helpful
My flatmate and I are so happy to have Leah as our contact at Southside Management. She has been really responsive from the beginning often getting back to us within the hour!...
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“Both Lauren and Clair have been extremely friendly, professional and ......”

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Oct 19,2017
Minithumbup
By: 'Alex'
Oct 19,2017
0 people found
this helpful
Both Lauren and Clair have been extremely friendly, professional and attentive, catering to all of our needs. With fast response times and professional courtesy(such as a very generous welcome package) they make you feel very valued as a customer....
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“Very knowledgable. Was very helpful towards me and my partner ......”

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Oct 12,2017
Minithumbup
By: 'Ross'
Oct 12,2017
0 people found
this helpful
Very knowledgable. Was very helpful towards me and my partner in our search for a home. I would happily recommend Southside....
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Comment on agent fees
Good
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“Southside have been great throughout the process of letting from ......”

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Oct 11,2017
Minithumbup
By: 'Emma'
Oct 11,2017
0 people found
this helpful
Southside have been great throughout the process of letting from them. When we first moved in there was a problem with the keys and from calling them about this issue it was sorted within 20 minutes! All the staff have been extremely helpful and polite throughout ...
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Comment on agent fees
Good
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“Gary was great made sure everyone understood how processe goes ......”

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Oct 11,2017
Minithumbup
By: 'Great'
Oct 11,2017
0 people found
this helpful
Gary was great made sure everyone understood how processe goes and what you needed to do if you wanted the flat very professional....
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“Lauren has been really approachable and extremely helpful since we've ......”

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Oct 10,2017
Minithumbup
By: 'Sara'
Oct 10,2017
0 people found
this helpful
Lauren has been really approachable and extremely helpful since we've moved in to our property. Whenever we email her she always gets back to us within a day or less. She has quickly and efficiently arranged for repairs to be done if need be, and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:38 PM 09/12/2021 by

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