Southside Property Management
4.8/5, 826 reviews
96% recommended
88% lettings valuation accuracy
91% lettings fee satisfaction
SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings ... show more SouthSide Property Management was established in 2009 and has been voted the Best Letting Agent in Scotland 2019 and Best Overall Agent in Edinburgh 2019 by both landlords and tenants on AllAgents.
Our office is located on Nicolson Street next to the University of Edinburgh and George Square Gardens. We cover property lettings and property management in Edinburgh and surrounding areas

SouthSide Property Management is a team of hardworking, driven and committed individuals with over 50% of the team being with us between 3–11 years. We believe in long-term relationships with our landlords and tenants. Our marketing strategy includes advertising on all of the most popular property portals such as Zoopla, Lettingweb, Gumtree, Onthemarket and Rightmove. We offer 4 main services including Full Management Service, Let Only Service, Formal Pre-Purchase/Rental Survey, Inspection Only Service. For a monthly full management fee, we cover everything from the professional photography, online marketing, to let board, viewings, referencing and credit checks and signing the legal documents on your behalf.

Our landlords and tenants are our priority so with this in mind, we are continuously adopting new ways to improve our service and make things easier with extended office opening hours, including Saturdays and Bank Holidays, a 24-hour on call Property Manager, flexible viewing times and online systems. Our priority is to provide an unrivalled service whilst remaining affordable and competitive.

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Latest Reviews

 View all Reviews 826
Featured Review
a
reviewed by 'Raghav'
“I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our ......”
Featured Review
a
reviewed by 'Waverly'
“First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is ......”
Featured Review
a
reviewed by 'KM EHT'
“A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers ......”
Featured Review
a
reviewed by 'xing'
“Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first ......”
Featured Review
a
reviewed by 'Tuan Pham'
“I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager ......”
21st Nov 2024
reviewed by 'Natasha wilson'
“I have been with Southside over 12 years and I have to say they have been brilliant throughout! My property manager ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 91% £330 £9,609
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
258 9 507 22 0 0 0 0 27 3
Areas covered
  • all EH post codes
  • all FK post codes
  • All KY post codes
  • EH8
Address

20 Nicolson Street
Edinburgh
City of Edinburgh
EH8 9DH
0131 510 0051

Opening Hours
  • Monday: 08:00 - 17:30
  • Tuesday: 08:00 - 17:30
  • Wednesday: 08:00 - 17:30
  • Thursday: 08:00 - 17:30
  • Friday: 08:00 - 17:00
  • Saturday: 08:30 - 12:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS UKALA NLA SAL DPS SAGEagent LPS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Featured Review
a

“Appreciation for Southside team...”

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Sep 11,2023
Minithumbup
By: 'Raghav'
Sep 11,2023
0 people found
this helpful
I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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“First rate visit in every respect....”

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Mar 30,2023
Minithumbup
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Ryan
By: 'Waverly'
Mar 30,2023
0 people found
this helpful
First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
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“A great company who are more than helpful whe......”

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Mar 13,2023
Minithumbup
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Dominik
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Ryan
By: 'KM EHT'
Mar 13,2023
0 people found
this helpful
A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
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“Local business serves local consumers for mor......”

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Jan 29,2023
Minithumbup
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Leighvi
By: 'xing'
Jan 29,2023
0 people found
this helpful
Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
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“A professional and excellent agency...”

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Mar 14,2023
Minithumbup
By: 'Tuan Pham'
Mar 14,2023
0 people found
this helpful
I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service. I also wish ...
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“Mark has been our agent now for over 5 years. In ......”

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Dec 11,2017
Minithumbup
By: 'Natasha'
Dec 11,2017
0 people found
this helpful
Mark has been our agent now for over 5 years. In this time he has been extremely professional, efficient and knowledgeable. Any queries I've had over the years regarding maintenance or tenants, Mark has always been quick in replying to my questions. I felt that Mark ...
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Comment on agent fees
When we originally went with southside over five years ago they weren’t necessarily the cheapest, but after interviewing numerous agents we felt that their professionalism and their integrity was way above other agents. We have never regretted our decision with going with southside with always felt that they had our best interest at heart.
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“Southside have managed our three Edinburgh properties since we moved ......”

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Dec 11,2017
Minithumbup
By: 'Hilary'
Dec 11,2017
0 people found
this helpful
Southside have managed our three Edinburgh properties since we moved overseas nearly 3 years ago, and I cannot fault their service. They have excellent procedures in place, very organised and thorough regarding tenant search, maintenance, regulatory checks etc. We always receive our rent on time and ...
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Comment on agent fees
Very good value for money and compares well to other agents in the Edinburgh area. I particularly like that marketing costs are included in the monthly fee so you are never suddenly hit with big bills and the agency has an incentive to find good, long-term tenants. Lower % charged for properties with existing tenants.
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“Alan communicates very well and manages my properties efficiently. I ......”

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Dec 11,2017
Minithumbup
By: 'Niki'
Dec 11,2017
0 people found
this helpful
Alan communicates very well and manages my properties efficiently. I have confidence that he has my best interests at heart. He makes sure that any issues are dealt with immediately. I would have no qualms in recommending him as an agent...
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Comment on agent fees
The fees are a consideration but I feel I am getting value for money.
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“I decided to go with South Side after having 3 quotes ......”

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Dec 10,2017
Minithumbup
By: 'Phil'
Dec 10,2017
0 people found
this helpful
I decided to go with South Side after having 3 quotes from different agents. I was assigned Allan earlier on in the year. Things did not go to plan and we had to cancel everything, Allan was extremely understanding and sympathetic and he assured me that ...
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Comment on agent fees
Very good
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“Allan has been working with our properties for the last ......”

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Dec 08,2017
Minithumbup
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John Davidson
By: 'Alex'
Dec 08,2017
0 people found
this helpful
Allan has been working with our properties for the last year. He is very pleasant and easy to deal with. He attends to any issues very promptly. John took over the rental of our properties 3 years ago. We have been very impressed with his enthusiasm, ...
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Comment on agent fees
Reasonable
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“Allan has been dealing with our properties for the last ......”

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Dec 08,2017
Minithumbup
By: 'Robert'
Dec 08,2017
0 people found
this helpful
Allan has been dealing with our properties for the last year and is always very attentive, helpful and efficient. Always pleasant to deal with....
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Comment on agent fees
Reasonable
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“Southside Property Management impressed me from my initial contact with ......”

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Dec 08,2017
Minithumbup
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Martin
By: 'Bill'
Dec 08,2017
0 people found
this helpful
Southside Property Management impressed me from my initial contact with them 3 years ago when we first let our flat. They were courteous, efficient and took a personal interest in ourselves and our property. Lauren has been extremely helpful and efficient in providing a personal service ...
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Comment on agent fees
Reasonable
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“Allan's very professional, responds quickly and is extremely helpful. The ......”

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Dec 08,2017
Minithumbup
By: 'Fiona'
Dec 08,2017
0 people found
this helpful
Allan's very professional, responds quickly and is extremely helpful. The property is well maintained for tenants and void periods are minimal....
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Comment on agent fees
Fees are reasonable.
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“It is with a heavy heart that we hear the ......”

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Dec 08,2017
Minithumbup
By: 'Janette'
Dec 08,2017
0 people found
this helpful
It is with a heavy heart that we hear the news that Mark is moving back to his native Ireland and will no longer be available as our Property Manager at Southside Property. Right from the start we felt that Mark was going to go ...
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Comment on agent fees
Good value for money.
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“Allan has been great, he's extremely helpful and has made ......”

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Dec 08,2017
Minithumbup
By: 'Alex'
Dec 08,2017
0 people found
this helpful
Allan has been great, he's extremely helpful and has made the experience with Southside very simple and pleasant. I've been happy working with Allan as an emergency contact in my building and have no complaints whatsoever....
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“Allan has given oversight of the property over the last ......”

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Dec 08,2017
Minithumbup
By: 'Ian'
Dec 08,2017
0 people found
this helpful
Allan has given oversight of the property over the last year and is accurate with his assessment and prompt with his replies....
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“Allan has been managing our property for a year now ......”

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Dec 07,2017
Minithumbup
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John Davidson
By: 'Mandy'
Dec 07,2017
0 people found
this helpful
Allan has been managing our property for a year now and has managed the job brilliantly. He is very helpful and has been quick and efficient at organising the remedial work required by our tenants. John is very proactive and has spent a lot of ...
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Comment on agent fees
Good value for money
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“Allan has been brilliant! Fast with all our needs and ......”

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Dec 07,2017
Minithumbup
By: 'Allan'
Dec 07,2017
0 people found
this helpful
Allan has been brilliant! Fast with all our needs and really nice. Has given great help in each of the tasks we have done....
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Comment on agent fees
Good
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“We are so disappointed to see Mark going. We have ......”

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Dec 07,2017
Minithumbup
By: 'Alistair'
Dec 07,2017
0 people found
this helpful
We are so disappointed to see Mark going. We have dealt with him for 5 years . We had reservations about letting our property and Mark reassured us from the beginning. Throughout, he has kept us informed and advised us when things needed done. It was obvious ...
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Comment on agent fees
Reasonable
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“Mark was an excellent property manager - friendly, insightful and ......”

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Dec 07,2017
Minithumbup
By: 'Robert'
Dec 07,2017
0 people found
this helpful
Mark was an excellent property manager - friendly, insightful and always went that extra mile - very happy with his services and highly recommend him. Thanks...
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Comment on agent fees
Great value fees
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“Have had a great service from Alan Wells at Southside ......”

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Dec 07,2017
Minithumbdown
By: 'Anna'
Dec 07,2017
0 people found
this helpful
Have had a great service from Alan Wells at Southside Property Management. I managed to get my property ready and up for rent with great ease- everything was organised really efficiently, e.g- certain work I needed doing on the property such as installing smoke ...
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“Allan has been in charge of our flat for a ......”

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Dec 07,2017
Minithumbup
By: 'Tom'
Dec 07,2017
0 people found
this helpful
Allan has been in charge of our flat for a year now and he has been able to help us plenty of times since. He made renewing our contract very easy and helped us quickly and efficiently with all our other minor issues....
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Comment on agent fees
Good
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“Allan has taken over property just over a year ago ......”

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Dec 07,2017
Minithumbup
By: 'G'
Dec 07,2017
0 people found
this helpful
Allan has taken over property just over a year ago and he has been very good. He keeps me up to date will everything that is going on with my flat and how things are with the tenets. Glad to have him looking after me. ...
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Comment on agent fees
I think the fees are fine.
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“Enjoyed our stay - any problems we reported to Allan ......”

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Dec 06,2017
Minithumbup
By: 'Blair'
Dec 06,2017
0 people found
this helpful
Enjoyed our stay - any problems we reported to Allan were fixed promptly. No complaints about southside property, any issue we had was with the property itself which was outside their control. Although the monthly rent for a 1 bed flat was a little expensive....
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“I am happy with service which I have received. I ......”

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Dec 06,2017
Minithumbup
By: 'Edward'
Dec 06,2017
0 people found
this helpful
I am happy with service which I have received. I get regular updates and as a result have no concerns with recomm.ending them...
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Comment on agent fees
Fees Reasonable
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“Very helpful agent who responds to any queries in a ......”

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Dec 05,2017
Minithumbup
By: 'David'
Dec 05,2017
0 people found
this helpful
Very helpful agent who responds to any queries in a very polite and timely manner. Very easy to work with....
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“Allan looks after two properties which I let out. Nothing ......”

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Dec 04,2017
Minithumbup
By: 'Linda'
Dec 04,2017
0 people found
this helpful
Allan looks after two properties which I let out. Nothing is too much trouble for him. He gets back to me statist away if I have a query and deals with it the same day. He is always cheerful and a pleasure to deal with. ...
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Comment on agent fees
Very good
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“I have been dealing with Allan for a year now ......”

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Dec 04,2017
Minithumbup
By: 'Keith'
Dec 04,2017
0 people found
this helpful
I have been dealing with Allan for a year now after I moved the management of a second property to Southside. Allan has been extremely helpful during this time especially during the refurbishment and initial letting stages. All questions and requests have been quickly and ...
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Comment on agent fees
Reasonable
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“I have used Southside since 2010 and I am extremely happy ......”

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Dec 04,2017
Minithumbup
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John Davidson
By: 'Dave'
Dec 04,2017
0 people found
this helpful
I have used Southside since 2010 and I am extremely happy with their service. John has helped me build my portfolio, with extremely helpful advice over the years. Natasha has managed the properties on a day to day basis and is always quick to respond to ...
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Comment on agent fees
Fees are as expected for the level of service.
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“Southside Property Management provide a first rate service. Very pleasant ......”

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Dec 02,2017
Minithumbup
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John Davidson
By: 'Ken'
Dec 02,2017
0 people found
this helpful
Southside Property Management provide a first rate service. Very pleasant and knowledgeable staff. All transactions are clear and transparent at a reasonable price with no hidden extras. Fair to both Landlord and Tenant. I've been using their services for 6 years now and my properties have ...
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Comment on agent fees
Agents fees are very fair given the level of knowledge and professionalism demonstrated in all aspects of the service
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“Superb service. Very kind and patient. Electrical outage problem resolved ......”

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Dec 02,2017
Minithumbup
By: 'Helene'
Dec 02,2017
0 people found
this helpful
Superb service. Very kind and patient. Electrical outage problem resolved very quickly. Would highly recommend Southside Property. Very conscientious staff....
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Comment on agent fees
No fees
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“I have rented through southside for 2 properties now and the ......”

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Dec 01,2017
Minithumbup
By: 'Dean'
Dec 01,2017
0 people found
this helpful
I have rented through southside for 2 properties now and the process with property managers Natasha and Claire has been easy and transparent. Their professional but friendly approach was very appealing which aided in expiditing the process which I was very pleased about also....
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“Southside has been managing our property for the last two ......”

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Dec 01,2017
Minithumbup
By: 'Kimberley'
Dec 01,2017
0 people found
this helpful
Southside has been managing our property for the last two years and we have had nothing but top notch service. Would recommend Southside to anybody wishing rent out their property....
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Comment on agent fees
Agent fees are more than acceptable- you definitely get your money's worth.
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“Allan had been very polite and efficient with me about ......”

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Nov 30,2017
Minithumbup
By: 'Gabriele'
Nov 30,2017
0 people found
this helpful
Allan had been very polite and efficient with me about the arrangements for the tenancy swap. He didn't get back to me a couple of times to discuss an issue that was raised within my application, but the issue was promptly solved, therefore no problem ...
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“Alan is always quick to correct any problems that we ......”

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Nov 30,2017
Minithumbup
By: 'Jim'
Nov 30,2017
0 people found
this helpful
Alan is always quick to correct any problems that we have had, and comes across as a genuine helpful guy....
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Comment on agent fees
N/A
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:38 PM 09/12/2021 by

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