Featured Review
a
“Appreciation for Southside team...”
4 Star Review
Sep 11,2023
By:
'Raghav'
Sep 11,2023
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: Yes
Postcode: EH5
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £925
Postcode: EH5
0
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I would like to express my appreciation for Lucy, our property manager, for her professionalism and courteous assistance during our tenancy exit. She was extremely helpful in facilitating the key handover, considering our travel plans. Lucy provided alternative solutions that made the process seamless. I ...
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Featured Review
a
“First rate visit in every respect....”
5 Star Review
Mar 30,2023
By:
'Waverly'
Mar 30,2023
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH20
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH20
0
people found
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First rate visit in every respect. Ryan has a firm grip of all of his full management resposibilities. He is obviously held in high regatd by the tenants of all my Edinburgh properties. His clear yet quietly solid personal manner is well respected, as is ...
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Featured Review
a
“A great company who are more than helpful whe......”
5 Star Review
Mar 13,2023
By:
'KM EHT'
Mar 13,2023
Branch: Edinburgh, 20 Nicolson Street
Services: Accounts
Would you recommend?: Yes
Postcode: EH16
Branch: Edinburgh, 20 Nicolson Street
Accounts
Postcode: EH16
0
people found
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A great company who are more than helpful when in need. I’ve dealt with nearly all the property managers and have never had a bad experience!...
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Featured Review
a
“Local business serves local consumers for mor......”
5 Star Review
Jan 29,2023
By:
'xing'
Jan 29,2023
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: EH17
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: EH17
0
people found
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Local business serves local consumers for more than 20 years. It has been a very satisified communicate experice since the first meeting. The boss gave me a large number of suggestions at very beginning and then, the manager, Leighvi Collins, supprised me based on her effecient ...
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Featured Review
a
“A professional and excellent agency...”
5 Star Review
Mar 14,2023
By:
'Tuan Pham'
Mar 14,2023
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £775
Would you recommend?: Yes
Postcode: EH11
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £775
Postcode: EH11
0
people found
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I would like to thank the Southside Property Management (SPM) company for their help. They were welcoming, accommodating, and eager to help me with all of my issues. My own experience leads me to feel that the SPM agency provides exceptional service.
I also wish ...
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5 Star Review
Dec 20,2018
By:
'Cat'
Dec 20,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH
0
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Very impressed with the way Allan dealt with the end of our tenancy. Quick turnaround and new tenant in quickly. Kept us informed throughout....
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5 Star Review
Dec 07,2018
By:
'Rory'
Dec 07,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: Yes
Postcode: EH66
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £900
Postcode: EH66
0
people found
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Moved into a flat in Leith with Southside. Application process very smooth and communication has been first class.
We recieved a welcome pack when we picked up the keys - a nice touch including washing up liquid, toilet roll and even a packet of biscuits....
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5 Star Review
Dec 07,2018
By:
'Lesley'
Dec 07,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH8
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH8
0
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From our first meeting Southside has completely focused on me and my property. Southside has handled entirely everything from tennant selection, monthly statements, maintence, tenants queries anything at all to do with my property Southside property management has put me my tenants and my property ...
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Comment on agent fees
No compliments perfect service
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“well organised and excellent service...”
5 Star Review
Dec 06,2018
By:
'Landlord'
Dec 06,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH6
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH6
1
people found
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John Davidson initially assessed my flat for the rental market and gave me excellent and well informed advice as to what was required of me as a new landlord.
My property managers, currently Chloe, and previously Lauren, were very helpful and attended to any enquiries ...
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Comment on agent fees
Very fair and very competitive.
1
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5 Star Review
Dec 06,2018
By:
'Lesley'
Dec 06,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Rent PCM: £625
Would you recommend?: Yes
Postcode: EH10
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Rent PCM: £625
Postcode: EH10
0
people found
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I have been letting my flat out with Soutside now for over three years. Same tenants. Any repairs they sort, any issues, they fix. They contact me first to check I am ok with the work first. I receive my rent quickly and on time ...
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Comment on agent fees
Reasonable. I have just got discount as flat over the three year let.
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5 Star Review
Nov 29,2018
By:
'Ray'
Nov 29,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: EH8
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Rent PCM: £750
Postcode: EH8
0
people found
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Have always had a great service from all staff. Chloe has taken over our properties and is friendly, efficient and professional in her dealings with us.
We have been with Southside as landlords for over 3 years. They deal with the different issues affecting each of ...
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Comment on agent fees
Well worth every penny.
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5 Star Review
Nov 27,2018
By:
'Beata'
Nov 27,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH14
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH14
0
people found
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Mr Michal very helpfull and friendly. Helped with the application process.
Natasha Bonello - Spoke with Natasha once. I'm in touch with her via emails. Still waiting for few emails to be respond. Wish that process be a little bit quicker....
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“Respite from Edinburgh Agents...”
5 Star Review
Nov 23,2018
By:
'Meg&Claire'
Nov 23,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: EH1
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: EH1
0
people found
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Our landlord (who was in direct contact with us during the process) has recently changed their property to Southside's management from a different nightmare letting agent they were using that we as tenants previously dealt with also in another flat. Having been in Edinburgh for ...
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Comment on agent fees
As far as we experienced, very reasonable deposit and no fees. However, we did originally sign the lease with another agent and the pre-tenancy arrangements were made with that agent and the landlord so your mileage may vary.
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“Consistently excellent service....”
5 Star Review
Nov 19,2018
By:
'Alan'
Nov 19,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH74
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH74
0
people found
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Mark Philips previously managed my properties and provided an excellent service . Andrew Anderson took over from him and the same level of service continues.
Communication is excellent, any issues resolved speedily and effectively.
I'm not surprised that the company has just won the best Management ...
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Comment on agent fees
I was very impressed to hear that the fees for one of my properties has been reduced due to the length of time it has been managed for.
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“Good service and quick response...”
4 Star Review
Nov 09,2018
By:
'Cam'
Nov 09,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH6
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH6
0
people found
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Clair called recently to ask for feedback on Southside's customer approach and to see how myself and my fellow tenant were settling in to our new home. I thought this was a very nice thing to receive, no other agency I'd ever rented from had ...
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5 Star Review
Nov 08,2018
By:
'Jamie'
Nov 08,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH8
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH8
0
people found
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Amy was absolutely fantastic in assisting our first move. From the application process all the way to the overview where we received our keys she was constantly available, replied to all emails with extreme speed and urgency. I felt as though I could ask her ...
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5 Star Review
Nov 01,2018
By:
'Heather'
Nov 01,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH14
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH14
0
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I have had a wonderful experience letting with Southside property over the last 4 years. Allan was very professional and responsive. Southside is transparent in their fees and genuinely gets the best deals for subcontractor work. I was able to be a hands-off landlord and my ...
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Comment on agent fees
Very competitive and fair.
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“Professional and efficient...”
5 Star Review
Oct 16,2018
By:
'Joaquin'
Oct 16,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: EH6
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £695
Postcode: EH6
0
people found
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Professional and efficient agent, focused on the service to the tenant. Fast reply when any issue rises in the flat. Honest and transparent....
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5 Star Review
Oct 04,2018
By:
'James'
Oct 04,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £645
Would you recommend?: Yes
Postcode: EH6
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £645
Postcode: EH6
0
people found
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He was proffesional and straight to the point, which i loved. No waffling about. We had a problem with the property a week or two in and after a few phone calls he was basically super manager. Pulling all the strings and taking time out ...
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Comment on agent fees
Good
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“We are first time renters with southside and first time ......”
5 Star Review
Oct 04,2018
By:
'BW'
Oct 04,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £2260
Would you recommend?: Yes
Postcode: EH9
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £2260
Postcode: EH9
0
people found
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We are first time renters with southside and first time renters overall so it was important to us that we chose a reputable letting agents. Southside were excellent when we were applying for our property, securing our tenancy and moving in to the property. There ...
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4 Star Review
Oct 03,2018
By:
'Julie'
Oct 03,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH21
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH21
0
people found
this helpful
I was happy with how Allan dealt with the search and subsequent assistance with the selection of new tenants for my property. it has resulted in my property only being vacant for one week....
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“An effective property coordinator...”
4 Star Review
Sep 28,2018
By:
'Tom'
Sep 28,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: EH1
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: EH1
0
people found
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Alan helped my flatmate and I out on a range of problems with our flat shortly after moving in, ranging from appliance issues to general enquiries. His responses to my emails were usually speedy and informative. Impressed by overall standard of help in a sphere ...
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5 Star Review
Sep 26,2018
By:
'Happy'
Sep 26,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: Yes
Postcode: EH21
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £595
Postcode: EH21
0
people found
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Amy has been very attentive with my application and making sure that I was aware of every step and what to expect next....
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Comment on agent fees
N/A
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5 Star Review
Sep 20,2018
By:
'Charles'
Sep 20,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: Yes
Postcode: EH12
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £825
Postcode: EH12
0
people found
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SouthSide helped me to settle in Edinburgh without much problems as I have just relocated to this city. Thank you!...
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Comment on agent fees
I think it higher than what I am used to paying before moving to Edinburgh. However, cities are different.
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2 Star Review
Sep 19,2018
By:
'Disappointed'
Sep 19,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Rent PCM: £875
Would you recommend?: No
Postcode: EH10
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Rent PCM: £875
Postcode: EH10
2
people found
this helpful
After 2 years of tending my flat I must say that as the landlord I am left disappointed.
I had refurbished the flat and furnished it with all new items, it was gleaming!
It seemed throughout that I was paying for a service that was well ...
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Comment on agent fees
Fees were less than the mainstream agents however the service appeared to fall short of what was expected.
2
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5 Star Review
Sep 11,2018
By:
'Lutton'
Sep 11,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH8
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH8
0
people found
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I have dealt with Allan as my agent for a number of years now and have always found him to be approachable, clam and easy to deal with. Nothing is too much trouble for him, issues or problems are dealt with swiftly and with no ...
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Comment on agent fees
They are average across the business.
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5 Star Review
Sep 10,2018
By:
'Hazel'
Sep 10,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH4
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH4
0
people found
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Allan has been handling the day to day management of our property and has been most helpful and attentive in informing us of any necessary information we need to be made aware of. He is prompt in his response to any queries which is important ...
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Comment on agent fees
Good
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4 Star Review
Sep 07,2018
By:
'Arthur'
Sep 07,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH9
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH9
0
people found
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Took a while to get the deposit process rolling, but Allan was helpful and responsive the whole way through. Was also helpful during a roof leak episode....
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“Professional service...”
5 Star Review
Sep 04,2018
By:
'Alice'
Sep 04,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: Yes
Postcode: EH11
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £575
Postcode: EH11
0
people found
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The service provided was professional from start to finish. From viewing the property, setting up tenancy agreements to key collection the staff were very understanding and approachable, even when my bank made an error with payment, they were very supportive and flexible. Allan was quick ...
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5 Star Review
Sep 04,2018
By:
'Chris'
Sep 04,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Rent PCM: £925
Would you recommend?: Yes
Postcode: EH4
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Rent PCM: £925
Postcode: EH4
0
people found
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I have just started using Southside to let my out my property. They have always been friendly, professional and provided good advice. The whole complicated process of selecting an agency through to finding suitable tenants was made impressively easy....
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Comment on agent fees
Good
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5 Star Review
Sep 03,2018
By:
'Bob'
Sep 03,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH12
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH12
0
people found
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very committed and absolutely on top of every contractor that sets foot in the property. Very punctual with email. Friendly and tries to really help customers. recommend highly and without reservations....
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Comment on agent fees
good very competitive
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“Property is in safe hands...”
5 Star Review
Sep 03,2018
By:
'Vicki'
Sep 03,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH6
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Postcode: EH6
0
people found
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Professional; easy to deal with; reasonable fees; sufficient correspondence, not too much and not too little. I feel as though my property is in safe hands....
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5 Star Review
Aug 31,2018
By:
'Kate'
Aug 31,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: EH11
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Rent PCM: £400
Postcode: EH11
0
people found
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I have rented with Southside for 2 years during my time at University and cannot recommend them more highly. Natasha has been our property manager throughout the two years and has made everything easy and straightforward. Natasha always replied to emails promptly and was able to ...
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N/A
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5 Star Review
Aug 29,2018
By:
'Jay'
Aug 29,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH1
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Tenant)
Postcode: EH1
0
people found
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The flat we rented was in a great location and competitively priced.
From my initial enquiry, through deposit payment, final payments and throughout our stay, I could not have been happier.
Staff were helpful at all times; I would not hesitate to deal with them ...
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5 Star Review
Aug 28,2018
By:
'Sandie'
Aug 28,2018
Branch: Edinburgh, 20 Nicolson Street
Services: Lettings (as a Landlord)
Rent PCM: £795
Would you recommend?: Yes
Postcode: EH16
Branch: Edinburgh, 20 Nicolson Street
Lettings (as a Landlord)
Rent PCM: £795
Postcode: EH16
0
people found
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Allan has been very professional, knowledgeable and has offered good advice regarding the rental of our property.
We have visited the branch and were given a warm welcome.
The photos taken of our property are excellent and this resulted in several viewers on our first ...
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Comment on agent fees
I feel the agents fees are reasonable for the service that is offered
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