South Manchester Flat Agency
4.6/5, 25 reviews
88% recommended
0% lettings valuation accuracy
75% lettings fee satisfaction
Property management and lettings firm. Long history in Chorlton. Operates throughout South Manchester. High street office in prominent position. Run by director and experienced office manager plus staff. Competitive fees and many satisfied repeat customers. show more Property management and lettings firm. Long history in Chorlton. Operates throughout South Manchester. High street office in prominent position. Run by director and experienced office manager plus staff. Competitive fees and many satisfied repeat customers.

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Latest Reviews

 View all Reviews 25
3rd Sep 2018
reviewed by 'Matt'
“We rented with them for a year and I have to say our experience was very positive. When we moved ......”
28th Jul 2017
reviewed by 'Michael'
“Extremely happy with the service we got from Jake, Carly, Kane, and the other guys when we lived at Olivia ......”
25th Jan 2016
reviewed by 'Melinda'
“Jacob has been fantastic and went out of his way to accommodate our every need. The flat we chose was ......”
17th Oct 2015
reviewed by 'Username19'
“I am moving from Sheffield to Manchester so travelling 40+ miles for viewings. I arranged to view a property and the ......”
10th Jan 2014
reviewed by 'Clair'
“I thought that the flat agency were very approachable and friendly people. I felt comfortable with asking them questions regarding ......”
10th Oct 2013
reviewed by 'Katy'
“Cannot recommend South Manchester Flat Agency highly enough they were extremely helpful and friendly the whole time we were dealing ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 75% £395 £694
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 19 2 0 0 0 0 0 1
Areas covered
Address

424 Barlow Moor Road Chorlton
Chorlton,Manchester
Greater Manchester
M21 8AD
0161 881 3028

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Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Excellent...”

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Sep 03,2018
Minithumbup
By: 'Matt'
Sep 03,2018
0 people found
this helpful
We rented with them for a year and I have to say our experience was very positive. When we moved in there was a problem with the bed which has been problem by previous tenants, and they replaced it for us with no questions asked. ...
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Comment on agent fees
The agent charged no fee for the property we rented.
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“Extremely happy with the service we got from Jake, Carly, ......”

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Jul 28,2017
Minithumbup
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Jake
By: 'Michael'
Jul 28,2017
0 people found
this helpful
Extremely happy with the service we got from Jake, Carly, Kane, and the other guys when we lived at Olivia Court. Always helpful, professional, and would resolve our problems very quickly. A benchmark to the other flat agencies. Highly recommended....
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Comment on agent fees
Very well priced.
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“Jacob has been fantastic and went out of his way ......”

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Jan 25,2016
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Jacob
By: 'Melinda'
Jan 25,2016
1 people found
this helpful
Jacob has been fantastic and went out of his way to accommodate our every need. The flat we chose was properly cleaned before we moved in. We didn't really have issues during our stay, but when we did (needed the washing machine fixed for instance) ...
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Comment on agent fees
Fees are appropriate.
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“I am moving from Sheffield to Manchester so travelling 40+ miles ......”

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Oct 17,2015
Minithumbdown
By: 'Username19'
Oct 17,2015
1 people found
this helpful
I am moving from Sheffield to Manchester so travelling 40+ miles for viewings. I arranged to view a property and the day before the viewing was cancelled. I then rang up and rearranged the viewing. When I arrived for the viewing no one showed up so ...
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By: South Manchester Flat Agency
Oct 17, 2015
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We understand that finding a home can be frustrating particularly if you are travelling a distance, I am sorry if there was some unnecessary inconvenience caused by us. Flats in Chorlton often receive a lot of interest. We try to keep viewing times relatively close together to give people the chance to apply. You are correct, we did have other viewings that day, we received 4 applications from these viewings, not 21. I am sorry we were not able to accept yours. It would not suit anyone's in ...

“I thought that the flat agency were very approachable and ......”

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Jan 10,2014
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Jake
By: 'Clair'
Jan 10,2014
0 people found
this helpful
I thought that the flat agency were very approachable and friendly people. I felt comfortable with asking them questions regarding the flat and other aspects of the property. One area in which they need to look into is the response rate in which they send ...
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“Cannot recommend South Manchester Flat Agency highly enough they were ......”

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Oct 10,2013
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Carly
By: 'Katy'
Oct 10,2013
1 people found
this helpful
Cannot recommend South Manchester Flat Agency highly enough they were extremely helpful and friendly the whole time we were dealing with them and we had hoped to stay with them when we moved somewhere bigger but they didn't have anywhere suitable for us. Whenever there ...
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“Staff was very friendly and helpful. We received keys on ......”

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Oct 02,2013
Minithumbup
By: 'pat'
Oct 02,2013
0 people found
this helpful
Staff was very friendly and helpful. We received keys on the date we requested. In addition, it was very easy to move out and no problem with deposit! Would recommend to anyone :)...
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“I have been using South Manchester Flat Agency for the ......”

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Sep 30,2013
Minithumbup
By: 'Nick'
Sep 30,2013
1 people found
this helpful
I have been using South Manchester Flat Agency for the past four years and they have always provided an excellent service. I am confident that when I need to find a tenant for my property that I can leave it in their hands. I would ...
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“Great service from the team in Chorlton. We've been renting ......”

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Aug 30,2013
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Jacob
By: 'RB'
Aug 30,2013
1 people found
this helpful
Great service from the team in Chorlton. We've been renting a property through them for over 5 years and have been really pleased with their service - both in finding tenants and in managing day-to-day issues....
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“Brilliant service from South Manchester Flats. Very easy to contact, ......”

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Aug 16,2013
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Mike
By: 'josh1234'
Aug 16,2013
0 people found
this helpful
Brilliant service from South Manchester Flats. Very easy to contact, and always friendly. We didn't have any problems signing up, and the agency fee's were lower than what we have paid to other estate agents. Mike the maintenance man is brilliant and always shows up ...
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“South Manchester Flat Agency are the best estate agents I ......”

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Jul 25,2013
Minithumbup
By: 'Alice'
Jul 25,2013
0 people found
this helpful
South Manchester Flat Agency are the best estate agents I have ever dealt with. Always on the ball, always happy to help, and would recommend them to anyone looking to rent a property....
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“I rented through South Manchester Flat Agency for 2 years & I ......”

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Jul 24,2013
Minithumbdown
By: 'asithappened'
Jul 24,2013
1 people found
this helpful
I rented through South Manchester Flat Agency for 2 years & I must say I have mixed views about them. POSITIVES: * Decent fees, not excessive compared to others. * Responded promptly whenever we had an issue with the flat e.g. water leaks * They didn't keep any of ...
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By: asithappened
Jan 14, 2014
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The turnover of tenants in the property is very high, I would believe this is for a good reason. I spoke to all of the tenants in the property and none of them stated that they liked it! Additionally I already stated that redecorating was not an issue but your terribly slow request for this was and we had to chase you about this. Having a landlord who allows for your front door to be left open and has huge parties in your shared garden is not a benefit. I'm sure people would not expect this if t ...

“A very friendly and professional team. Clear and quick communication. ......”

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Jul 24,2013
Minithumbup
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Jake
By: '36Kingswood12'
Jul 24,2013
0 people found
this helpful
A very friendly and professional team. Clear and quick communication. Ensured problems were addressed as soon as possible. Would recommend to others....
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“South Manchester Flats were very helpful throughout our tenancy, responded ......”

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Jul 01,2013
Minithumbup
By: 'Ruby'
Jul 01,2013
0 people found
this helpful
South Manchester Flats were very helpful throughout our tenancy, responded promptly to all enquiries and issues, and all staff were very friendly....
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“Friendly and responsive whenever we had cause to deal with ......”

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Jun 14,2013
Minithumbup
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Carly
By: 'Bob'
Jun 14,2013
0 people found
this helpful
Friendly and responsive whenever we had cause to deal with them. Work requested (e.g. sticking back door, bath sealant needing redoing) was actioned quickly. Respected our privacy and arranged work visits around our shift patterns and sleeping....
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“The property was in immaculate condition when I moved in ......”

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Jun 04,2013
Minithumbup
By: 'Steve'
Jun 04,2013
1 people found
this helpful
The property was in immaculate condition when I moved in and has been continually maintained and improved throughtout my tenancy. Both staff members I came into contact with were friendly and responded to any issues with immediacy and care. I was sad to leave the ...
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“All staff at SMFA were very helpful and responded positively ......”

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May 21,2013
Minithumbup
By: 'Gary'
May 21,2013
0 people found
this helpful
All staff at SMFA were very helpful and responded positively to any requests. When they did flat inspections they always gave plenty of notice and accommodated my needs. The property was kept in good condition and any repairs done swiftly and to a high standard. ...
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“I've been with this agency for nearly a year and ......”

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May 15,2013
Minithumbup
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Jake
By: 'Maria'
May 15,2013
1 people found
this helpful
I've been with this agency for nearly a year and it's sad I couldn't stay with them any longer. Excellent communication with agency's staff members, all enquiries were dealt with quickly, effectively and in a good manner. I would definitely reccommend South Manchester Flat Agency ...
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“For the last 12 years we have used South Manchester Flat ......”

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May 13,2013
Minithumbup
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Carly
By: 'Joanna'
May 13,2013
2 people found
this helpful
For the last 12 years we have used South Manchester Flat agency to find us suitable tenants for our 7 flats and are extremely happy with their professional service in all aspects. For some time now we have dealt with Carly and Jake, both of whom are ...
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“Following a lengthy period of renting from this agency (4 years) ......”

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May 11,2013
Minithumbup
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Jake
By: 'Sarah'
May 11,2013
1 people found
this helpful
Following a lengthy period of renting from this agency (4 years) I can honestly say I have never dealt with a more efficient and helpful landlord. Any problems that myself and my house mates have ever encountered during renting have been quickly fixed. I would always ...
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“An excellent company to deal with. The few problems we ......”

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May 11,2013
Minithumbup
By: 'Jill'
May 11,2013
1 people found
this helpful
An excellent company to deal with. The few problems we ever had were dealt with promptly and without fuss. Would absolutely use them again....
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“As an international student in Manchester, with 6 years of experience ......”

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May 08,2013
Minithumbup
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Jake
By: 'Javier'
May 08,2013
1 people found
this helpful
As an international student in Manchester, with 6 years of experience in dealing with state agencies around the city, I have to say that renting a house with South Manchester Flat Agency has been a personal relief. Before that, I´ve experience (and heard ) many horrible ...
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“It was an absolute pleasure to deal with both Carly ......”

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May 08,2013
Minithumbup
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Carly
By: 'Kate'
May 08,2013
1 people found
this helpful
It was an absolute pleasure to deal with both Carly and Jake while living in this property. Any problems I had were quickly dealt with and it was a very personal and friendly Service - which I fully apprieciated. I really hope I get chance ...
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“We have been in the same property for two years ......”

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May 07,2013
Minithumbup
By: 'Tenant'
May 07,2013
1 people found
this helpful
We have been in the same property for two years now and am unable to find any grievances with the service provided by the agent. Any problems that have occured with the property have been rectified quickly, for example; the boiler stopped working and a ...
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“The letting agents will go out of their way to ......”

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Oct 24,2012
Minithumbdown
By: 'angeredinrusholme'
Oct 24,2012
1 people found
this helpful
The letting agents will go out of their way to do nothing. he regularly ignores phone calls and emails alerting to problems and on the one occasion he has visited the house he couldn't get away sooner (presumably because if he'd stuck around he might ...
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What agent could do to change your mind?
if he would even have the decency to respond and check in with us at any point since we moved in he would be ok. as it is 2/10
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By: other side of the story
Apr 05, 2013
View all comments (1)
5 bedroom student house, 2 cleaners worked most of the day on your move in despite us telling you (and displaying in highlighted wording in your tenancy agreement) that if you took keys during the early part of the "half rent" period this cleaning may not be possible. In fact your group insisted on moving in only a few hours after the previous tenants left. You then turned up weeks after your friends had moved in and complained the house was dirty. (Your friends arrived while cleaners were worki ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure available.

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