99% sales valuation accuracy
98% sales fee satisfaction
We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales.
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We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales.
Latest Reviews
View all Reviews 621Featured Review
a
reviewed by 'Mr & Mrs Richmond'
24th Oct 2024
reviewed by 'Bill &Sue'
23rd Oct 2024
reviewed by 'Name witheld'
22nd Oct 2024
reviewed by 'Richard'
22nd Oct 2024
reviewed by 'phil'
4th Sep 2024
reviewed by 'Emma'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 98% | £39,000 | £35,500,066 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 0 | 0 | 398 | 5 | 198 | 6 | 7 | 1 |
Areas covered
- Solihull
- Knowle
- Balsall Common
- Birmingham
- Dorridge
Address
Malvern House, New Road
Solihull
West Midlands
B91 3DL
0121 705 4040
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
a
Jul 31,2024
Jul 31,2024
1
people found
this helpful
this helpful
We recently had the pleasure of working with Simon Burt Estate Agent's during our home buying journey, and we can't praise their services enough. From the very beginning, Simon and his team demonstrated exceptional professionalism, deep knowledge of the market, and a genuine commitment to ...
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Nov 03,2019
Nov 03,2019
1
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Simon and his team were excellent throughout the sale of my mum's house.
We were kept informed from start to finish....
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Nov 01,2019
Nov 01,2019
1
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Property sold for full asking price to second viewer within 72 hours of house going on the market. While it could be argued that's because my house was lovely, the sale would never have completed without Simon and all his staff going above and beyond to ...
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Oct 28,2019
Oct 28,2019
2
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This isn't our first experience of selling property with Simon Burt and we would not hesitate to recommend him to anyone. His positive attitude and knowledge of the house moving process and the current market place clearly sets him apart from other estate agents....
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Oct 03,2019
Oct 03,2019
1
people found
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From start to completion and beyond Simon and his team do exactly what they say they will which is to sell your house for you.
They don’t overpromise anything and realism is the standard to measure this service by.
Simon and the team guide ...
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Oct 01,2019
Oct 01,2019
1
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Simon and his team have been a great support during the sale of my Mother’s flat. A difficult time for us but Simon approached with empathy and we were delighted to secure a quick sale. Great, friendly service & would definitely use Simon again....
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Sep 26,2019
Sep 26,2019
1
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This is the second time we have used Simon Burt and yet again an extremely professional, helpful and easy process from start to finish. Simon and his team are absolutely the best in the business and look after you so well. There is no question ...
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Sep 10,2019
Sep 10,2019
1
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Friendly, supportive and reassuring team, explained all the processes very clearly and kept us informed throughout. Excellent photographs which did our house proud. A huge help and especially with ironing out any difficulties along the way. We would like to thank Simon and all of ...
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Aug 30,2019
Aug 30,2019
1
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Thank you for an excellent service!
My mother had never moved house before and the whole team at Simon Burt gave us a sensitive, thorough and professional service throughout, from the initial appraisal by Simon, to the organisation of viewings by Ellie, the tying up ...
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Aug 29,2019
Aug 29,2019
1
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From the moment we booked to view “the house” until we moved in, Simon BURT staff were brilliant, always on hand to speak to us and to provide sound advice. It was a pleasure to deal with Simon himself, who is a genuinely pleasant and ...
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Aug 28,2019
Aug 28,2019
1
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Having worked in sales for more years than I wish to remember, I can honestly say that upon our first meeting with Simon it was clear we were to be in good hands. Simon is a breath of fresh air. He explained clearly and concisely ...
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Aug 28,2019
Aug 28,2019
1
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We purchased are property through Simon Burt estate agent who made the purchase as pain less as possible and kept us well informed throughout the whole deal and we were in within 8 weeks of making the offer.
Big thank you to Simon and Louisa for ...
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Aug 28,2019
Aug 28,2019
1
people found
this helpful
this helpful
AMAZING!! Fabulous service all round from the care and thoughtfulness of Simon’s team in preparing the stunning marketing materials, to the professional viewings, personal service and follow up to completion of sale. Can’t be faulted. Would recommend over and over again....
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Aug 27,2019
Aug 27,2019
2
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Simon and his team cannot be praised enough for there service. They keep you up to date , they are professional , they do what they promise. Most importantly they communicate.
If you want to sell or buy a house talk to this team. There are lots ...
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Aug 27,2019
Aug 27,2019
2
people found
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House was on with another estate agents, but after our original sale fell through the viewings went cold. Met with Simon, as he was selling the house we had offered on and immediately said he could sell the property. True to his word he’d ...
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Aug 19,2019
Aug 19,2019
1
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If you want a straightforward house sale then Simon is your man.
House went on the market on a Monday, due to the high demand an open house was organised for the Saturday, 12 people came through, 3 made offers, price obtained was exactly what we were ...
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Aug 12,2019
Aug 12,2019
1
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Great Estate Agent - responsive and they care about there customers.
No request was to much trouble and viewings were made after office hours too....
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Aug 06,2019
Aug 06,2019
1
people found
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Simon Burt The Estate Agent were professional from initial contact through to the completion of our sale, Simon personally provided advice throughout the process and a realistic valuation of the property - the photographs and marketing collateral were excellent - the sales team facilitated numerous ...
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Jul 22,2019
Jul 22,2019
2
people found
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Very professional and very helpful from the beginning
It does make such a huge difference the poeple you interact with as there isn't always a happy story behind the need of selling or buying a new house
Very grateful for everything, Simon & the team seem ...
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Jul 22,2019
Jul 22,2019
1
people found
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Top notch service from Simon and his team who have guided us through the sale of our house with good advice and guidance at each stage. A real understanding of what you have to do to sell your house, realistic honest and very good people ...
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Jul 21,2019
Jul 21,2019
1
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Very experienced knowledge of the Solihull market. We were recommended an honest resale value that would generate interest which it did (approximately 20 visits within 3 weeks).
The sale had some challenges with a large chain involved but the sales progression team constantly updated us and chased ...
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Jul 14,2019
Jul 14,2019
1
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I would recommend Simon Burt The Estate Agent as they achieved a very quick and professional sale keeping me informed throughout the process. Always ensured that the solicitors were prompt in any requested actions.
Excellent....
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Jun 11,2019
Jun 11,2019
3
people found
this helpful
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Simon Burt was very helpful and engaging throughout the sale process. We were always kept well informed and was very professional throughout, making the sale process very smooth and hassle-free. We would definitely recommend using Simon and his team to future buyers/sellers...
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N/A
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Jun 06,2019
Jun 06,2019
2
people found
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I contacted Simon Burt after viewing a house that I wanted to purchase and needing to get on the market fast. Simon totally understood the urgency and came round that same day at 7pm. Straight away I knew we would get on, Simon clearly has ...
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Comment on agent fees
Very Fair
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Jun 01,2019
Jun 01,2019
3
people found
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To anyone asking me ..âwould you recommend your estate agents?â I cannot answer quickly enough ..âWITHOUT QUESTIONâ is my reply.
Simon and his team are just the ultimate in professionalism, with an integrity that is second to none, and frankly unheard of in the property ...
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Comment on agent fees
Very good and highly competitive
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May 30,2019
May 30,2019
3
people found
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We chose Simon Burt as we had been recommended him by a close friend. Simons attention to detail, knowledge of the market and friendly manner made the process enjoyable and stress free! We are now very happy in our new home and have already recommended ...
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Comment on agent fees
Good
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May 28,2019
May 28,2019
3
people found
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this helpful
We have had the pleasure of using Simon and his team to move house twice now and on both occasions we have been very impressed. Simon offers a friendly and professional service and is always happy to answer any questions and help with any queries ...
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Comment on agent fees
As returning customers, Simon offered us a competitive rate.
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May 28,2019
May 28,2019
3
people found
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I recently purchased a property through Simon Burt Estate Agent and found it very easy and stress free. Any questions and queries i had were quickly answered and the move went smoothly....
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May 24,2019
May 24,2019
3
people found
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Simon and the teams approach to dealing with my property purchase was exemplary. Simon and the team regularly engaged with all sides, adopting an honest and transparent approach when dealing with matters - a refreshing approach within this service line. I would highly recommend Simon ...
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May 20,2019
May 20,2019
2
people found
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We bought a home through this agent and it was as stress free as moving can be. They liaised with myself and our solicitor which meant everything went very smoothly. Very pleasant and professional to deal with....
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Comment on agent fees
We bought from this agent so no fees.
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May 17,2019
May 17,2019
2
people found
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Received excellent service from Simon Burts, they were efficient with email responses and kept us up to date with what was happening with the purchase of our property. An all round fantastic service....
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Complaints Procedure
Complaints Procedure
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 11:58 AM 22/06/2020 by allAgents
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
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