99% sales valuation accuracy
98% sales fee satisfaction
We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales.
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We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales.
Latest Reviews
View all Reviews 621Featured Review
a
reviewed by 'Mr & Mrs Richmond'
24th Oct 2024
reviewed by 'Bill &Sue'
23rd Oct 2024
reviewed by 'Name witheld'
22nd Oct 2024
reviewed by 'Richard'
22nd Oct 2024
reviewed by 'phil'
4th Sep 2024
reviewed by 'Emma'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 98% | £39,000 | £35,500,066 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 0 | 0 | 398 | 5 | 198 | 6 | 7 | 1 |
Areas covered
- Solihull
- Knowle
- Balsall Common
- Birmingham
- Dorridge
Address
Malvern House, New Road
Solihull
West Midlands
B91 3DL
0121 705 4040
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
a
Jul 31,2024
Jul 31,2024
1
people found
this helpful
this helpful
We recently had the pleasure of working with Simon Burt Estate Agent's during our home buying journey, and we can't praise their services enough. From the very beginning, Simon and his team demonstrated exceptional professionalism, deep knowledge of the market, and a genuine commitment to ...
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May 25,2015
May 25,2015
1
people found
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this helpful
I am extremely pleased at using SimonBurt as selling agent. From start to finish their Progress of Sale Department Lady ( Amber) kept me informed. The whole sale was dealt with smoothly and in professional manner. I would not hesitate to recommend them to other people....
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Comment on agent fees
Better than other agents by wanting lower percentage.
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May 21,2015
May 21,2015
1
people found
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Outstanding amongst estate agents, Simon Burt gives a caring personal service 7 days a week {and not restricted to 9-5 pm !). My house sold in 2 days and I had a weekly update from Natalie as the sale progressed. Highly recommended to family and friends....
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Comment on agent fees
very good value for money
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May 20,2015
May 20,2015
1
people found
this helpful
this helpful
I chose SImon Burt to sell my house as I wanted something more than just an estate agent..I was kept up to date with viewings and feedback and then once the house was sold all seemed fairly stress free Simon Burt also put me ...
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May 19,2015
May 19,2015
2
people found
this helpful
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Simon Burt has to be one of the hardest working and most dedicated estate agents I have ever dealt with. Anytime of the day, he was always contactable and constantly providing updates and feedback. We received constructive feedback from every single one of the viewings ...
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May 19,2015
May 19,2015
2
people found
this helpful
this helpful
From our very first meeting with Simon we felt extremely comfortable with him and had no doubts that we had chosen the right agent. He was extremely knowledgeable about the local area and put together a professional looking brochure with a fast turnaround. We both ...
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May 19,2015
May 19,2015
1
people found
this helpful
this helpful
I found staff at Simon Burt Estate Agents to be most helpful and efficient. A weekly update on proceedings was provided and any information requested was quickly provided. Staff were always friendly and Simon himself was readily available to assist and to answer queries. I ...
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May 18,2015
May 18,2015
2
people found
this helpful
this helpful
Simon Burt offered an exceptional service. His personal approach and 'can do' attitude ensured our purchase was quick and stress free. The team at Simon Burt's office in Solihull were always friendly, helpful and thorough. We would have no hesitation in recommending Simon....
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May 18,2015
May 18,2015
1
people found
this helpful
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We bought a property advertised by Simon Burt. The viewing was really relaxed, we didn't feel pressured at any point and were given the opportunity to look around the property at our leisure. Simon was honest and gave us clear feedback when we were considering ...
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May 16,2015
May 16,2015
2
people found
this helpful
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Simon Burt provided an excellent service. The house we have sold was unconventional in several ways, which made the transaction complex and challenging for all parties. Simon kept the negotiations with the buyers on track over a period of several months, and his interventions at ...
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May 12,2015
May 12,2015
3
people found
this helpful
this helpful
I would highly recommend simon burt the estate agent.
From the moment simon burt met with me to discuss putting my house on the market, i felt confident that i would be in safe hands. He has a clear and in depth understanding of the ...
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May 11,2015
May 11,2015
1
people found
this helpful
this helpful
Prior to using Simon Burt, I employed another agent who were not able to find me a buyer.
As soon as I could I contacted Simon Burt. I had heard he was good and quick at selling houses.
He assured me that the house would ...
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Comment on agent fees
Before using Simon Burt I had used another agent unsuccessfully. They caused me a lot of stress! When I could, I approached Simon Burt as I'd heard he was really good and quick at selling houses. Although my property was a little way out of Solihull he assured me that he would have no problem selling it. He was right! He found me a cash buyer! At a price I was more than happy with! It took only 3 weeks from offer to completion! I would recommend Simon and his team to everyone...
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May 10,2015
May 10,2015
4
people found
this helpful
this helpful
Simon was proactive in selling our home. When our first buyer dropped out at the last moment before exchange, he re-marketed the property within an hour and arranged over ten viewings in the next ten days, resulting in a sale....
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Comment on agent fees
Very competitive and attractive
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May 08,2015
May 08,2015
2
people found
this helpful
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They were helpful and professional. It was it the easiest of moves taking longer than we all had hoped however the staff remained positive and calm even when I wAs stressed . So thank you, I'm now in a lovely new home and thank Simon Burt ...
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May 07,2015
May 07,2015
2
people found
this helpful
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Simon was extremely helpful from start to finish with selling our house. He was most proactive showing people around the property and kept me fully informed of progress. His knowledge and experience provided great support.
Throughout the sale, the team ensured frequent contact, ensuring we ...
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Comment on agent fees
Fees were extremely fair.
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May 06,2015
May 06,2015
3
people found
this helpful
this helpful
An excellent estate agency can not fault the service , and was impressed with the staff. Not once did I have to call to chase any issues or call for a progress report the weekly updates were superb and meant the whole process was very smooth ...
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May 05,2015
May 05,2015
3
people found
this helpful
this helpful
After reviewing several estate agents we decided on Simon Burt. We were very impressed with his review of the current market in our area and his valuation. (All agents gave similar valuations which gave us confidence in our price) We then saw the brochures which ...
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Comment on agent fees
Good value for money especially when the option to like and share on Facebook for 25% discount was utilised.
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Apr 27,2015
Apr 27,2015
1
people found
this helpful
this helpful
I met Simon when we viewed a house. I then remembered that we had enquired about another house previously that sold quickly and Simon was also very helpful with that.
As a buyer we had a perfect experience in terms of service, really flexible for ...
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Mar 30,2015
Mar 30,2015
2
people found
this helpful
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Our house was sold with Simon Burt within just 6 days.
Simons expertise from start to finish was second to non.
His experience shone through and was very apparent when queries and hitches arose.
I found his professional approach invaluable and have no hesitation in highly ...
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Mar 26,2015
Mar 26,2015
4
people found
this helpful
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Totally professional and respectfully friendly from beginning to end in all phases of our sale. We would have no hesitation in recommending Simon Burt to anyone....
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Mar 20,2015
Mar 20,2015
1
people found
this helpful
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I was thoroughly impressed from start to finish with Simon Burt. He proactively markets your property and keeps you fully aware of progress. Excellent service....
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Comment on agent fees
Excellent service, Simon proactively sold my property. I would thoroughly recommend him.
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Mar 20,2015
Mar 20,2015
1
people found
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Simon sold our property in 24 hours, what followed was plenty of support and a high level of professionalism until completion was made.
Good job!...
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Mar 20,2015
Mar 20,2015
1
people found
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Simon Burt the estate agent is the one of the most friendly and helpful estate agents in Solihull. I have sold a property with Simon and had the most unique and helpful service even out of hours Simon is nearly always there to help. I ...
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Comment on agent fees
Simon Burt was very fair with the fees, I was very happy and would recommend their agent.
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Mar 20,2015
Mar 20,2015
1
people found
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In a word, Simon Burt was exceptional.
In what was a difficult process for various reasons outside of both his and my control he was extremely helpful at all times. He would happily take calls at pretty much all hours (which was necessary as the ...
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Mar 20,2015
Mar 20,2015
1
people found
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Simon was easy to speak to and fully involved us with his proposals to market our property. Our home was originally a farmhouse with a substantial garden, bigger than those within a mile radius. It was therefore difficult for Simon to estimate a selling price ...
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Comment on agent fees
The fees were clearly set out as part of Simon's introduction so I can have no complaint. In my view a minimal commitment was necessary from him and his team because we had only one viewing arranged by the agent and I showed the prospective buyer around. As referred to above, the eventual purchasers were the second (and last) persons conducted around the property. It is difficult to know whether we would have succeeded so easily with a higher asking price.
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Mar 20,2015
Mar 20,2015
1
people found
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HArvey arranged for me to see the property on a Sunday originally, which was very good of him.
Sadly we then couldn't get to agreement on a price
A few weeks later Simon rang me and within 30 mins a sale price had been agreed for ...
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Mar 20,2015
Mar 20,2015
1
people found
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Very professional and helpful. Excellent one to one communication. Overall very happy with the service of Simon and the company, and the helpffulness after the sale ....
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Mar 19,2015
Mar 19,2015
2
people found
this helpful
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We have bought and sold our house through Simon Burt. We have been very happy with the service he has provided. Simon kept us up to date at all times and helped a lot when we experienced some delays along the way. Simon can be ...
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Mar 19,2015
Mar 19,2015
2
people found
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Simon Burt took personal responsibility for selling our house and found a buyer within days of it going to market, achieving a very good price. Everything was fully explained to us beforehand so that we were aware of what to expect and full support and ...
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Comment on agent fees
All fees were outlined at the start and represented good value for money compared to similar estate agents.
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Mar 18,2015
Mar 18,2015
2
people found
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Superb communication, clear details of how and when to proceed, no pressure, everything went without a hitch. Would use again to sell....
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Feb 25,2015
Feb 25,2015
2
people found
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From our initial meeting to discuss value of my property, current portfolio etc i was absolutely sold on having Simon Burt act for me. His work ethic, his drive was just as i am in my own business so was a no brainer. He discussed ...
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Comment on agent fees
Very competitive.
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Complaints Procedure
Complaints Procedure
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 11:58 AM 22/06/2020 by allAgents
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
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