99% sales valuation accuracy
98% sales fee satisfaction
We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales.
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We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales.
Latest Reviews
View all Reviews 621Featured Review
a
reviewed by 'Mr & Mrs Richmond'
24th Oct 2024
reviewed by 'Bill &Sue'
23rd Oct 2024
reviewed by 'Name witheld'
22nd Oct 2024
reviewed by 'Richard'
22nd Oct 2024
reviewed by 'phil'
4th Sep 2024
reviewed by 'Emma'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 98% | £39,000 | £35,500,066 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 0 | 0 | 398 | 5 | 198 | 6 | 7 | 1 |
Areas covered
- Solihull
- Knowle
- Balsall Common
- Birmingham
- Dorridge
Address
Malvern House, New Road
Solihull
West Midlands
B91 3DL
0121 705 4040
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
a
Jul 31,2024
Jul 31,2024
1
people found
this helpful
this helpful
We recently had the pleasure of working with Simon Burt Estate Agent's during our home buying journey, and we can't praise their services enough. From the very beginning, Simon and his team demonstrated exceptional professionalism, deep knowledge of the market, and a genuine commitment to ...
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May 17,2019
May 17,2019
2
people found
this helpful
this helpful
We would highly recommend Simon Burt Estate Agents. We were very pleased with the service we received from the whole team from putting our house on the market to Exchanging Contracts. We were advised throughout the sale regarding the progression and we sold our house ...
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Comment on agent fees
Thought the fees were very fair
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May 02,2019
May 02,2019
3
people found
this helpful
this helpful
I was moving up to Solihull from Gloucester to be with my partner who already lived in the area,with a view to buy a property in the area.
Simon went out of his way to help this process happen.
His team were also proactive ...
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Comment on agent fees
Good
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Apr 30,2019
Apr 30,2019
3
people found
this helpful
this helpful
We were very pleased with the purchase of our new home everyone who dealt with our case was friendly and efficient and we would recommend them to everyone....
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Comment on agent fees
Good
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Apr 30,2019
Apr 30,2019
4
people found
this helpful
this helpful
We instructed Simon to sell our property having used him in the purchase of the same property two years prior and was impressed with his level of knowledge and professionalism.
We are so glad we did because Simon and Susie really did go above and ...
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Comment on agent fees
We were able to negotiate a fee structure that was appropriate and acceptable to us all.
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Apr 19,2019
Apr 19,2019
3
people found
this helpful
this helpful
We asked Simon Burt to come and value Mum's flat because our neighbour had been very impressed with Simon and the speed with which Simon Burt had sold their property. Simon himself visited the flat and gave us an encouraging valuation. He inspired confidence and ...
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Comment on agent fees
We paid the price asked for Simon Burt to deal with everything, including showing around prospective buyers, and it was money well spent.
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“Great service from start to finish always there to help to make it as stress free as possible....”
Apr 17,2019
Apr 17,2019
3
people found
this helpful
this helpful
I would definitely recommend Simon Burt Estate Agents, great customer service, friendly and kept me up to date all the way through the the process of selling my home. 5 STARS âï¸...
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Comment on agent fees
Very happy with the fees
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Apr 16,2019
Apr 16,2019
3
people found
this helpful
this helpful
Thanks for all your support with selling my home, I've had a first class experience from start to finish. There's a real personal touch at this agency, they really care about what they do, and getting the best for their clients. Simon is extremely professional ...
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Comment on agent fees
Good
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Mar 12,2019
Mar 12,2019
4
people found
this helpful
this helpful
Simon Burt sold my house in days. Simon has a keen sense of the market and achieved an excellent price for me....
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Mar 12,2019
Mar 12,2019
4
people found
this helpful
this helpful
This is now the 3rd property I have sold through Simon Burt. I cannot recommend highly enough. 10 out of 10. Thanks Simon and the team....
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Comment on agent fees
Great
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Yes
Mar 11,2019
Mar 11,2019
4
people found
this helpful
this helpful
Great experience dealing with Simon. Our case was complicated, but Simon did a fantastic job relaying out situation and progress to the sellers. Overall he achieved an ideal outcome for both parties. Cant recommend him more for buying or selling a home....
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Comment on agent fees
N/A
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Mar 11,2019
Mar 11,2019
4
people found
this helpful
this helpful
Having already bought and sold through Simon Burt and having a totally pain free experience we asked simon to list another property for us. After just 2 weeks on the market a sale was agreed at a higher price than we really expected, followed by a ...
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Comment on agent fees
Good
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Mar 10,2019
Mar 10,2019
3
people found
this helpful
this helpful
We would highly recommend Simon and his team. From the initial valuation through to completion Simon explained everything and kept us fully informed at every stage.
5 stars thank you for helping us sell our house....
M & M...
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Comment on agent fees
Very competitive
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Mar 03,2019
Mar 03,2019
5
people found
this helpful
this helpful
We changed agent to Simon Burt after initially struggling to secure a sale despite numerous viewings. Simon restored our confidence in the property we had to offer, listened to our concerns regarding the previous agent and quickly secured a robust sale which enabled us to ...
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Comment on agent fees
The fees were competitive, agreed and honoured
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Feb 26,2019
Feb 26,2019
4
people found
this helpful
this helpful
Got us through a difficult sale due to time wasters and difficult people in the chain.
We always had plenty of views and eventually sold after 3 attempts....
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Comment on agent fees
Fairly reasonable as they had a lot of work with our sale
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Feb 26,2019
Feb 26,2019
3
people found
this helpful
this helpful
We had not moved house for 30 years and we found Simon and his team really helpful and supportive. Communication was excellent and their approach in dealing with any concerns and issues was excellent - which helped elevate any stress we had during the moving process. ...
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Comment on agent fees
We thought the fees were good and the option of different sale packages appealed to us.
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Jan 05,2019
Jan 05,2019
2
people found
this helpful
this helpful
This was our first house purchase and Simon and Sherri were extremely helpful and very professional throughout the process. Always available to answer our questions and very pro-active in following up solicitors/vendors. Would highly recommend!...
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Comment on agent fees
N/A as purchasers
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Dec 20,2018
Dec 20,2018
2
people found
this helpful
this helpful
Simon and his team provided me with an excellent and professional service in challenging circumstances. An extremely professional outfit who know their business well and the market they're in...... an absolute pleasure to work with and I wholeheartedly recommend their service....
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Comment on agent fees
Very fair and good value
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Yes
Dec 18,2018
Dec 18,2018
6
people found
this helpful
this helpful
We instructed Simon in late August 2018 and, on the first day the property went live we had two viewings that evening. the first people who viewed the house made an offer for the asking price. Simon, Maddy and the team at SB Estate Agents have ...
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Comment on agent fees
Fees reflected the agent, their experience and ability to sell the property, what more to do want?
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Dec 17,2018
Dec 17,2018
3
people found
this helpful
this helpful
We had a very positive experience buying our house from Simon Burt. We dealt with Simon directly at all stages of the process. He was always available, friendly and professional. I'd definitely recommend....
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Dec 17,2018
Dec 17,2018
3
people found
this helpful
this helpful
Simon and his team provided us with a very good service. Maddy took some really good pictures of the property and we were very impressed with the quality of the listing. There were plenty of visits from perspective buyers. Feedback was not always received but ...
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Comment on agent fees
The agent's fees were better then most of the market
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Dec 17,2018
Dec 17,2018
3
people found
this helpful
this helpful
I would like to thank Simon Burt and his associates for making our move as straightforward as possible.
From the first viewing to completion, they were great at every stage.
Would highly recommend to anyone...
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Comment on agent fees
I thought the fees were highly competitive
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Dec 13,2018
Dec 13,2018
4
people found
this helpful
this helpful
Simon & his team offer an excellent, personal service. He is always available for queries & advice. A competitive fee for outstanding service. I would have no hesitation in highly recommending Simon Burt...
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Comment on agent fees
Competitive
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Yes
Dec 13,2018
Dec 13,2018
3
people found
this helpful
this helpful
Simon worked hard with us to achieve a sale. His approach was friendly and professional and he kept us updated with developments along the way.
The photos were excellent and showed our home to perfection!...
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Dec 12,2018
Dec 12,2018
3
people found
this helpful
this helpful
I would like to thank Simon Burt and his associates for making our move as straightforward as possible.
From the first viewing to completion, they were great at every stage.
Would highly recommend to anyone...
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Comment on agent fees
I thought the fees were highly competitive
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“Simon is one of the most genuine and honest estate agents we have ever met. Sherri was so helpful throughout the whole sale process...”
Dec 12,2018
Dec 12,2018
3
people found
this helpful
this helpful
We cannot thank Simon and his staff enough for the service we have received. It took Simon just two days to find a perfect buyer for our property and we could not have been more delighted with how our sale was handled. Well done to ...
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Comment on agent fees
A choice of fees available to suit everyone who is is considering selling their home.
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Dec 09,2018
Dec 09,2018
3
people found
this helpful
this helpful
Simon Burt The Estate agent is the most honest estate agent you will deal with.
Dawn, Sue and Sherri have been fantastic from start to finish on the process of selling our home. The team kept me fully updated throughout and nothing was too much ...
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Comment on agent fees
Market leading fees.
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Yes
Dec 04,2018
Dec 04,2018
4
people found
this helpful
this helpful
We bought our new home from Simon. Simon was extremely professional and very approachable from the first time we met him. After viewing a number of different houses, we found our dream home that Simon was selling. Simon could be contacted at any time and ...
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Dec 03,2018
Dec 03,2018
4
people found
this helpful
this helpful
As in any business it pays to deal with the hands on owner.simon dealt with all interested parties fairly and squarely and managed to achieve a fantastic price after dealing with the chancers and bargain hunters.So a massive thank you and would highly ...
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Comment on agent fees
the going rate.
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Yes
Nov 30,2018
Nov 30,2018
4
people found
this helpful
this helpful
Every member of the team that I spoke to were very kind and helpful. Sherri, in sales progression was very efficient and on the ball! Simon was very helpful showing us around the house af a time to suit us.... couldn't fault them! Would definitely ...
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N/A
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Nov 30,2018
Nov 30,2018
4
people found
this helpful
this helpful
Simon was a most excellent agent in selling our home totally professional, a man who knows the housing market of Solihull & the value of the property in it. Highly recommended....
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Comment on agent fees
Fee's as expected very reasonable.
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No fees information available
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Complaints Procedure
Complaints Procedure
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 11:58 AM 22/06/2020 by allAgents
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
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